com.plumtree.remote.ServiceException: Unknown error occured in internalGetUsers null

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com.plumtree.remote.ServiceException: Unknown error occured in internalGetUsers null
at com.plumtree.ldap.aws.LDAPSyncProvider.internalGetUsers(LDAPSyncProvider.java:1038)
at com.plumtree.ldap.aws.LDAPSyncProvider.getUsers(LDAPSyncProvider.java:774)
at com.plumtree.remote.auth.NativeSyncProvider.GetUsers(NativeSyncProvider.java:55)
at com.plumtree.remote.auth.xp.XPSyncProvider.GetUsers(XPSyncProvider.java:199)
at com.plumtree.remote.auth.soap.SyncProviderSoapBindingImpl.GetUsers(SyncProviderSoapBindingImpl.java:134)
at com.plumtree.remote.auth.soap.SyncProviderSoapBindingSkeleton.GetUsers(SyncProviderSoapBindingSkeleton.java:108)
at sun.reflect.GeneratedMethodAccessor47.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at org.apache.axis.providers.java.RPCProvider.invokeMethod(RPCProvider.java:402)
at org.apache.axis.providers.java.RPCProvider.processMessage(RPCProvider.java:309)
at org.apache.axis.providers.java.JavaProvider.invoke(JavaProvider.java:333)
at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:71)
at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:150)
at org.apache.axis.SimpleChain.invoke(SimpleChain.java:120)
at org.apache.axis.handlers.soap.SOAPService.invoke(SOAPService.java:481)
at org.apache.axis.server.AxisServer.invoke(AxisServer.java:323)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)

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