com.atlassian.jira.plugins.importer.external.ExternalException: Unable to create issue: FBI-2866 CCF | SEO New

Atlassian JIRA | Marcus Silveira [Atlassian] | 4 years ago
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  1. 0

    When importing a project from a CSV with some field required by a validator on the destination project, JIRA displays a generic message on the screen {quote} Import completed with ## errors: * Error importing issue ExternalIssue{externalId=XXXXX, summary=XXXXXX,...} {quote} If you look into the JIRA logs, you can find a clear error stating the 'Work Type' is required {noformat} 2013-04-04 16:43:25,531 JiraTaskExectionThread-13 ERROR jon.parmley 1003x2732480x1 1igebw2 10.1.3.129,127.0.0.1 /secure/admin/views/ImporterLogsPage!import.jspa [imports.importer.impl.DefaultJiraDataImporter$1Thread[http-8080-1,5,main]] Error importing issue ExternalIssue{externalId=autoid-440121166144345997, summary=FBI-2866 CCF | SEO New, issueType=160} com.atlassian.jira.plugins.importer.external.ExternalException: Unable to create issue: FBI-2866 CCF | SEO New at com.atlassian.jira.plugins.importer.imports.importer.impl.ExternalUtils.createIssue(ExternalUtils.java:172) ... Caused by: com.atlassian.jira.exception.CreateException: Error occurred while creating issue through workflow: Work Type is required. at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:450) ... Caused by: [InvalidInputException: [Error map: [{}]] [Error list: [[Work Type is required.]]] at com.googlecode.jsu.util.ValidatorErrorsBuilder.process(ValidatorErrorsBuilder.java:45) ... {noformat} It shouldn't be necessary for the user to get into the logs to find this error

    Atlassian JIRA | 4 years ago | Marcus Silveira [Atlassian]
    com.atlassian.jira.plugins.importer.external.ExternalException: Unable to create issue: FBI-2866 CCF | SEO New
  2. 0

    When importing a project from a CSV with some field required by a validator on the destination project, JIRA displays a generic message on the screen {quote} Import completed with ## errors: * Error importing issue ExternalIssue{externalId=XXXXX, summary=XXXXXX,...} {quote} If you look into the JIRA logs, you can find a clear error stating the 'Work Type' is required {noformat} 2013-04-04 16:43:25,531 JiraTaskExectionThread-13 ERROR jon.parmley 1003x2732480x1 1igebw2 10.1.3.129,127.0.0.1 /secure/admin/views/ImporterLogsPage!import.jspa [imports.importer.impl.DefaultJiraDataImporter$1Thread[http-8080-1,5,main]] Error importing issue ExternalIssue{externalId=autoid-440121166144345997, summary=FBI-2866 CCF | SEO New, issueType=160} com.atlassian.jira.plugins.importer.external.ExternalException: Unable to create issue: FBI-2866 CCF | SEO New at com.atlassian.jira.plugins.importer.imports.importer.impl.ExternalUtils.createIssue(ExternalUtils.java:172) ... Caused by: com.atlassian.jira.exception.CreateException: Error occurred while creating issue through workflow: Work Type is required. at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:450) ... Caused by: [InvalidInputException: [Error map: [{}]] [Error list: [[Work Type is required.]]] at com.googlecode.jsu.util.ValidatorErrorsBuilder.process(ValidatorErrorsBuilder.java:45) ... {noformat} It shouldn't be necessary for the user to get into the logs to find this error

    Atlassian JIRA | 4 years ago | Marcus Silveira [Atlassian]
    com.atlassian.jira.plugins.importer.external.ExternalException: Unable to create issue: FBI-2866 CCF | SEO New

    Root Cause Analysis

    1. com.atlassian.jira.plugins.importer.external.ExternalException

      Unable to create issue: FBI-2866 CCF | SEO New

      at com.atlassian.jira.plugins.importer.imports.importer.impl.ExternalUtils.createIssue()
    2. com.atlassian.jira
      ExternalUtils.createIssue
      1. com.atlassian.jira.plugins.importer.imports.importer.impl.ExternalUtils.createIssue(ExternalUtils.java:172)
      1 frame