java.lang.RuntimeException: Failed to obtain a portal user Id for the specified person: org.jasig.portal.security.provider.PersonImpl@2d94a1ad[id=11,fullName=XXX,attributes={givenName=[XXX] , cn=[XXXX], ou=[School of Materials, Faculty of Engineering & Physical Sciences]]},securityContext=org.jasig.portal.security.provider.UnionSecurityContext principal:org.jasig.portal.security.provider.ChainingSecurityContext$ChainingPrincipal@122a438e additionalDescriptor:null isAuth:true[org.jasig.portal.security.provider.ChainingSecurityContext$Entry@14b928f3, org .jasig.portal.security.provider.ChainingSecurityContext$Entry@82f7426],isGuest=false]

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MySQL doesn't support some types of characters (such as emojis) with the utf8 encoding. You need to be on MySQL 5.5+ and force utf8mb4 (everywhere, client and server). You can do this sending the query "SET NAMES utf8mb4". Check this https://goo.gl/3E2qzg

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Make sure you are using InnoDB storage engine and READ-COMMITTED transaction isolation level and increase the database server innodb_lock_wait_timeout variable to about 500.

Solutions on the web

via Apereo Issues by Drew Wills, 1 year ago
Failed to obtain a portal user Id for the specified person: org.jasig.portal.security.provider.PersonImpl@2d94a1ad[id=11,fullName=XXX,attributes={givenName=[XXX] , cn=[XXXX], ou=[School of Materials, Faculty of Engineering & Physical Sciences
via Apereo Issues by Drew Wills, 1 year ago
Failed to obtain a portal user Id for the specified person: org.jasig.portal.security.provider.PersonImpl@2d94a1ad[id=11,fullName=XXX,attributes={givenName=[XXX] , cn=[XXXX], ou=[School of Materials, Faculty of Engineering & Physical Sciences
java.sql.SQLException: Lock wait timeout exceeded; try restarting transaction
at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:1094)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:4208)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:4140)
at com.mysql.jdbc.MysqlIO.sendCommand(MysqlIO.java:2597)
at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:2758)
at com.mysql.jdbc.ConnectionImpl.execSQL(ConnectionImpl.java:2826)
at com.mysql.jdbc.PreparedStatement.executeInternal(PreparedStatement.java:2082)
at com.mysql.jdbc.PreparedStatement.executeUpdate(PreparedStatement.java:2334)
at com.mysql.jdbc.PreparedStatement.executeUpdate(PreparedStatement.java:2262)
at com.mysql.jdbc.PreparedStatement.executeUpdate(PreparedStatement.java:2246)
at sun.reflect.GeneratedMethodAccessor238.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.apache.tomcat.jdbc.pool.interceptor.AbstractQueryReport$StatementProxy.invoke(AbstractQueryReport.java:235)
at com.sun.proxy.$Proxy588.executeUpdate(Unknown Source)
at org.springframework.jdbc.core.JdbcTemplate$2.doInPreparedStatement(JdbcTemplate.java:824)
at org.springframework.jdbc.core.JdbcTemplate$2.doInPreparedStatement(JdbcTemplate.java:818)
at org.springframework.jdbc.core.JdbcTemplate.execute(JdbcTemplate.java:589)
at org.jasig.portal.utils.HibernateStyleCounterStore$2$1.doInTransaction(HibernateStyleCounterStore.java:214)
at org.jasig.portal.utils.HibernateStyleCounterStore$2$1.doInTransaction(HibernateStyleCounterStore.java:173)
at org.jasig.portal.utils.HibernateStyleCounterStore$2.getNextValue(HibernateStyleCounterStore.java:173)
at org.jasig.portal.utils.HibernateStyleCounterStore.getNextIdInternal(HibernateStyleCounterStore.java:170)
at org.jasig.portal.utils.HibernateStyleCounterStore.getNextId(HibernateStyleCounterStore.java:163)
at org.jasig.portal.utils.HibernateStyleCounterStore.getNextId(HibernateStyleCounterStore.java:163)
at sun.reflect.GeneratedMethodAccessor329.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
at org.springframework.aop.aspectj.AspectJAfterThrowingAdvice.invoke(AspectJAfterThrowingAdvice.java:55)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:91)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at com.sun.proxy.$Proxy689.getNextId(Unknown Source)
at org.jasig.portal.RDBMUserIdentityStore.getNextKey(RDBMUserIdentityStore.java:830)
at org.jasig.portal.RDBMUserIdentityStore.access$600(RDBMUserIdentityStore.java:77)
at org.jasig.portal.RDBMUserIdentityStore$8$1.doInConnection(RDBMUserIdentityStore.java:777)
at org.jasig.portal.RDBMUserIdentityStore$8$1.doInConnection(RDBMUserIdentityStore.java:728)
at org.jasig.portal.RDBMUserIdentityStore$8.doInTransaction(RDBMUserIdentityStore.java:728)
at org.jasig.portal.RDBMUserIdentityStore$8.doInTransaction(RDBMUserIdentityStore.java:725)
at org.jasig.portal.RDBMUserIdentityStore.addNewUser(RDBMUserIdentityStore.java:725)
at org.jasig.portal.RDBMUserIdentityStore.__getPortalUID(RDBMUserIdentityStore.java:343)
at org.jasig.portal.RDBMUserIdentityStore.getPortalUID(RDBMUserIdentityStore.java:266)
at sun.reflect.GeneratedMethodAccessor324.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317)
at com.sun.proxy.$Proxy682.getPortalUID(Unknown Source)
at org.jasig.portal.services.Authentication.authenticate(Authentication.java:244)
at org.jasig.portal.spring.security.preauth.PortalPreAuthenticatedProcessingFilter.doPortalAuthentication(PortalPreAuthenticatedProcessingFilter.java:354)
at org.jasig.portal.spring.security.preauth.PortalPreAuthenticatedProcessingFilter.doFilter(PortalPreAuthenticatedProcessingFilter.java:177)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:105)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:87)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:192)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.jasig.portal.security.firewall.RequestParameterPolicyEnforcementFilter.doFilter(RequestParameterPolicyEnforcementFilter.java:215)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.jasig.portal.security.ThreadNamingRequestFilter.doFilterInternal(ThreadNamingRequestFilter.java:76)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:106)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.jasig.portal.web.ExceptionLoggingFilter.doFilter(ExceptionLoggingFilter.java:56)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at com.thetransactioncompany.cors.CORSFilter.doFilter(CORSFilter.java:208)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:225)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
at org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:200)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:579)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:745)

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