java.lang.RuntimeException: com/atlassian/jira/mail/processor/api/handler/BulkMailFilter

Atlassian JIRA | Matthew Hunter | 2 years ago
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  1. 0

    Symptoms: * 404 when clicking 'getting started' * Absence of Service Desk in JIRA Header Error in logs: {noformat} 2015-01-30 11:06:56,978 JIRA-EventThread-15 INFO anonymous 666x10755x1 - 165.254.226.1,165.254.226.241 /rest/ondemand/license/1.0/license/load [atlassian.servicedesk.bootstrap.lifecycle] Loading dynamic modules... 2015-01-30 11:06:57,176 JIRA-EventThread-15 ERROR anonymous 666x10755x1 - 165.254.226.1,165.254.226.241 /rest/ondemand/license/1.0/license/load [atlassian.event.internal.AsynchronousAbleEventDispatcher] There was an exception thrown trying to dispatch event [com.atlassian.servicedesk.internal.user.license.LicenceEventListener$AsynchronousChangedLicenceEvent@1638f7] from the invoker [SingleParameterMethodListenerInvoker{method=public void com.atlassian.servicedesk.internal.user.license.LicenceEventListener.handleEvent(com.atlassian.servicedesk.internal.user.license.LicenceEventListener$AsynchronousChangedLicenceEvent), listener=com.atlassian.servicedesk.internal.user.license.LicenceEventListener@1de3193}] java.lang.RuntimeException: com/atlassian/jira/mail/processor/api/handler/BulkMailFilter at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:54) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1$1.run(AsynchronousAbleEventDispatcher.java:48) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at java.lang.Thread.run(Thread.java:745) Caused by: java.lang.NoClassDefFoundError: com/atlassian/jira/mail/processor/api/handler/BulkMailFilter at java.lang.ClassLoader.defineClass1(Native Method) at java.lang.ClassLoader.defineClass(ClassLoader.java:760) at org.apache.felix.framework.ModuleImpl$ModuleClassLoader.findClass(ModuleImpl.java:1829) at org.apache.felix.framework.ModuleImpl.findClassOrResourceByDelegation(ModuleImpl.java:716) at org.apache.felix.framework.ModuleImpl.access$200(ModuleImpl.java:73) at org.apache.felix.framework.ModuleImpl$ModuleClassLoader.loadClass(ModuleImpl.java:1690) at java.lang.ClassLoader.loadClass(ClassLoader.java:357) at org.apache.felix.framework.ModuleImpl.getClassByDelegation(ModuleImpl.java:634) at org.apache.felix.framework.Felix.loadBundleClass(Felix.java:1594) at org.apache.felix.framework.BundleImpl.loadClass(BundleImpl.java:887) at com.atlassian.plugin.osgi.util.BundleClassLoaderAccessor$BundleClassLoader.findClass(BundleClassLoaderAccessor.java:69) at java.lang.ClassLoader.loadClass(ClassLoader.java:424) at java.lang.ClassLoader.loadClass(ClassLoader.java:357) at com.atlassian.jira.internal.mail.processor.descriptor.AbstractHandlerModuleDescriptor.init(AbstractHandlerModuleDescriptor.java:47) at com.atlassian.pocketknife.internal.lifecycle.modules.DynamicModuleDescriptorFactoryImpl.createModuleDescriptor(DynamicModuleDescriptorFactoryImpl.java:186) at com.atlassian.pocketknife.internal.lifecycle.modules.DynamicModuleDescriptorFactoryImpl.loadModulesHelper(DynamicModuleDescriptorFactoryImpl.java:109) at com.atlassian.pocketknife.internal.lifecycle.modules.DynamicModuleDescriptorFactoryImpl.loadModules(DynamicModuleDescriptorFactoryImpl.java:86) at com.atlassian.servicedesk.bootstrap.module.ServiceDeskModuleLoader.loadModules(ServiceDeskModuleLoader.java:111) at com.atlassian.servicedesk.bootstrap.module.ServiceDeskModuleLoader.loadDynamicModules(ServiceDeskModuleLoader.java:91) at com.atlassian.servicedesk.bootstrap.module.ServiceDeskModuleLoader.loadModulesWhenWeAreReadyThankYouVeryMuch(ServiceDeskModuleLoader.java:44) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.loadSuccessModules(PluginLifeCycle.java:442) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.loadDynamicModules(PluginLifeCycle.java:409) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.runPluginStartupSideEffectsImpl(PluginLifeCycle.java:374) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.access$000(PluginLifeCycle.java:39) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle$1.run(PluginLifeCycle.java:265) at com.atlassian.servicedesk.bootstrap.lifecycle.LifecycleLock.writeImpl(LifecycleLock.java:115) at com.atlassian.servicedesk.bootstrap.lifecycle.LifecycleLock.runOnStartup(LifecycleLock.java:87) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.runPluginStartupSideEffects(PluginLifeCycle.java:260) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.onNewLicence(PluginLifeCycle.java:177) at com.atlassian.servicedesk.internal.user.license.LicenceEventListener$2.run(LicenceEventListener.java:136) at com.atlassian.servicedesk.internal.util.SafeRunner.withTryCatchCondom(SafeRunner.java:70) at com.atlassian.servicedesk.internal.util.SafeRunner.runAlways(SafeRunner.java:63) at com.atlassian.servicedesk.internal.user.license.LicenceEventListener.onNewLicence(LicenceEventListener.java:131) at com.atlassian.servicedesk.internal.user.license.LicenceEventListener.handleEvent(LicenceEventListener.java:126) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:483) at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:36) ... 4 more Caused by: java.lang.ClassNotFoundException: com.atlassian.jira.mail.processor.api.handler.BulkMailFilter at org.apache.felix.framework.ModuleImpl.findClassOrResourceByDelegation(ModuleImpl.java:772) at org.apache.felix.framework.ModuleImpl.access$200(ModuleImpl.java:73) at org.apache.felix.framework.ModuleImpl$ModuleClassLoader.loadClass(ModuleImpl.java:1690) at java.lang.ClassLoader.loadClass(ClassLoader.java:357) ... 43 more {noformat} Workaround: Log a support ticket at https://support.atlassian.com to ask support to re-install your app. There will be an associated 15 minute JIRA down time, so please provide a preferred outage window.

    Atlassian JIRA | 2 years ago | Matthew Hunter
    java.lang.RuntimeException: com/atlassian/jira/mail/processor/api/handler/BulkMailFilter
  2. 0

    Symptoms: * 404 when clicking 'getting started' * Absence of Service Desk in JIRA Header Error in logs: {noformat} 2015-01-30 11:06:56,978 JIRA-EventThread-15 INFO anonymous 666x10755x1 - 165.254.226.1,165.254.226.241 /rest/ondemand/license/1.0/license/load [atlassian.servicedesk.bootstrap.lifecycle] Loading dynamic modules... 2015-01-30 11:06:57,176 JIRA-EventThread-15 ERROR anonymous 666x10755x1 - 165.254.226.1,165.254.226.241 /rest/ondemand/license/1.0/license/load [atlassian.event.internal.AsynchronousAbleEventDispatcher] There was an exception thrown trying to dispatch event [com.atlassian.servicedesk.internal.user.license.LicenceEventListener$AsynchronousChangedLicenceEvent@1638f7] from the invoker [SingleParameterMethodListenerInvoker{method=public void com.atlassian.servicedesk.internal.user.license.LicenceEventListener.handleEvent(com.atlassian.servicedesk.internal.user.license.LicenceEventListener$AsynchronousChangedLicenceEvent), listener=com.atlassian.servicedesk.internal.user.license.LicenceEventListener@1de3193}] java.lang.RuntimeException: com/atlassian/jira/mail/processor/api/handler/BulkMailFilter at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:54) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1$1.run(AsynchronousAbleEventDispatcher.java:48) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at java.lang.Thread.run(Thread.java:745) Caused by: java.lang.NoClassDefFoundError: com/atlassian/jira/mail/processor/api/handler/BulkMailFilter at java.lang.ClassLoader.defineClass1(Native Method) at java.lang.ClassLoader.defineClass(ClassLoader.java:760) at org.apache.felix.framework.ModuleImpl$ModuleClassLoader.findClass(ModuleImpl.java:1829) at org.apache.felix.framework.ModuleImpl.findClassOrResourceByDelegation(ModuleImpl.java:716) at org.apache.felix.framework.ModuleImpl.access$200(ModuleImpl.java:73) at org.apache.felix.framework.ModuleImpl$ModuleClassLoader.loadClass(ModuleImpl.java:1690) at java.lang.ClassLoader.loadClass(ClassLoader.java:357) at org.apache.felix.framework.ModuleImpl.getClassByDelegation(ModuleImpl.java:634) at org.apache.felix.framework.Felix.loadBundleClass(Felix.java:1594) at org.apache.felix.framework.BundleImpl.loadClass(BundleImpl.java:887) at com.atlassian.plugin.osgi.util.BundleClassLoaderAccessor$BundleClassLoader.findClass(BundleClassLoaderAccessor.java:69) at java.lang.ClassLoader.loadClass(ClassLoader.java:424) at java.lang.ClassLoader.loadClass(ClassLoader.java:357) at com.atlassian.jira.internal.mail.processor.descriptor.AbstractHandlerModuleDescriptor.init(AbstractHandlerModuleDescriptor.java:47) at com.atlassian.pocketknife.internal.lifecycle.modules.DynamicModuleDescriptorFactoryImpl.createModuleDescriptor(DynamicModuleDescriptorFactoryImpl.java:186) at com.atlassian.pocketknife.internal.lifecycle.modules.DynamicModuleDescriptorFactoryImpl.loadModulesHelper(DynamicModuleDescriptorFactoryImpl.java:109) at com.atlassian.pocketknife.internal.lifecycle.modules.DynamicModuleDescriptorFactoryImpl.loadModules(DynamicModuleDescriptorFactoryImpl.java:86) at com.atlassian.servicedesk.bootstrap.module.ServiceDeskModuleLoader.loadModules(ServiceDeskModuleLoader.java:111) at com.atlassian.servicedesk.bootstrap.module.ServiceDeskModuleLoader.loadDynamicModules(ServiceDeskModuleLoader.java:91) at com.atlassian.servicedesk.bootstrap.module.ServiceDeskModuleLoader.loadModulesWhenWeAreReadyThankYouVeryMuch(ServiceDeskModuleLoader.java:44) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.loadSuccessModules(PluginLifeCycle.java:442) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.loadDynamicModules(PluginLifeCycle.java:409) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.runPluginStartupSideEffectsImpl(PluginLifeCycle.java:374) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.access$000(PluginLifeCycle.java:39) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle$1.run(PluginLifeCycle.java:265) at com.atlassian.servicedesk.bootstrap.lifecycle.LifecycleLock.writeImpl(LifecycleLock.java:115) at com.atlassian.servicedesk.bootstrap.lifecycle.LifecycleLock.runOnStartup(LifecycleLock.java:87) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.runPluginStartupSideEffects(PluginLifeCycle.java:260) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.onNewLicence(PluginLifeCycle.java:177) at com.atlassian.servicedesk.internal.user.license.LicenceEventListener$2.run(LicenceEventListener.java:136) at com.atlassian.servicedesk.internal.util.SafeRunner.withTryCatchCondom(SafeRunner.java:70) at com.atlassian.servicedesk.internal.util.SafeRunner.runAlways(SafeRunner.java:63) at com.atlassian.servicedesk.internal.user.license.LicenceEventListener.onNewLicence(LicenceEventListener.java:131) at com.atlassian.servicedesk.internal.user.license.LicenceEventListener.handleEvent(LicenceEventListener.java:126) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:483) at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:36) ... 4 more Caused by: java.lang.ClassNotFoundException: com.atlassian.jira.mail.processor.api.handler.BulkMailFilter at org.apache.felix.framework.ModuleImpl.findClassOrResourceByDelegation(ModuleImpl.java:772) at org.apache.felix.framework.ModuleImpl.access$200(ModuleImpl.java:73) at org.apache.felix.framework.ModuleImpl$ModuleClassLoader.loadClass(ModuleImpl.java:1690) at java.lang.ClassLoader.loadClass(ClassLoader.java:357) ... 43 more {noformat} Workaround: Log a support ticket at https://support.atlassian.com to ask support to restart JIRA. There will be an associated 15 minute JIRA down time, so please provide a preferred outage window.

    Atlassian JIRA | 2 years ago | Matthew Hunter
    java.lang.RuntimeException: com/atlassian/jira/mail/processor/api/handler/BulkMailFilter
  3. 0

    Symptoms: * 404 when clicking 'getting started' * Absence of Service Desk in JIRA Header Error in logs: {noformat} 2015-01-30 11:06:56,978 JIRA-EventThread-15 INFO anonymous 666x10755x1 - 165.254.226.1,165.254.226.241 /rest/ondemand/license/1.0/license/load [atlassian.servicedesk.bootstrap.lifecycle] Loading dynamic modules... 2015-01-30 11:06:57,176 JIRA-EventThread-15 ERROR anonymous 666x10755x1 - 165.254.226.1,165.254.226.241 /rest/ondemand/license/1.0/license/load [atlassian.event.internal.AsynchronousAbleEventDispatcher] There was an exception thrown trying to dispatch event [com.atlassian.servicedesk.internal.user.license.LicenceEventListener$AsynchronousChangedLicenceEvent@1638f7] from the invoker [SingleParameterMethodListenerInvoker{method=public void com.atlassian.servicedesk.internal.user.license.LicenceEventListener.handleEvent(com.atlassian.servicedesk.internal.user.license.LicenceEventListener$AsynchronousChangedLicenceEvent), listener=com.atlassian.servicedesk.internal.user.license.LicenceEventListener@1de3193}] java.lang.RuntimeException: com/atlassian/jira/mail/processor/api/handler/BulkMailFilter at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:54) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1$1.run(AsynchronousAbleEventDispatcher.java:48) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at java.lang.Thread.run(Thread.java:745) Caused by: java.lang.NoClassDefFoundError: com/atlassian/jira/mail/processor/api/handler/BulkMailFilter at java.lang.ClassLoader.defineClass1(Native Method) at java.lang.ClassLoader.defineClass(ClassLoader.java:760) at org.apache.felix.framework.ModuleImpl$ModuleClassLoader.findClass(ModuleImpl.java:1829) at org.apache.felix.framework.ModuleImpl.findClassOrResourceByDelegation(ModuleImpl.java:716) at org.apache.felix.framework.ModuleImpl.access$200(ModuleImpl.java:73) at org.apache.felix.framework.ModuleImpl$ModuleClassLoader.loadClass(ModuleImpl.java:1690) at java.lang.ClassLoader.loadClass(ClassLoader.java:357) at org.apache.felix.framework.ModuleImpl.getClassByDelegation(ModuleImpl.java:634) at org.apache.felix.framework.Felix.loadBundleClass(Felix.java:1594) at org.apache.felix.framework.BundleImpl.loadClass(BundleImpl.java:887) at com.atlassian.plugin.osgi.util.BundleClassLoaderAccessor$BundleClassLoader.findClass(BundleClassLoaderAccessor.java:69) at java.lang.ClassLoader.loadClass(ClassLoader.java:424) at java.lang.ClassLoader.loadClass(ClassLoader.java:357) at com.atlassian.jira.internal.mail.processor.descriptor.AbstractHandlerModuleDescriptor.init(AbstractHandlerModuleDescriptor.java:47) at com.atlassian.pocketknife.internal.lifecycle.modules.DynamicModuleDescriptorFactoryImpl.createModuleDescriptor(DynamicModuleDescriptorFactoryImpl.java:186) at com.atlassian.pocketknife.internal.lifecycle.modules.DynamicModuleDescriptorFactoryImpl.loadModulesHelper(DynamicModuleDescriptorFactoryImpl.java:109) at com.atlassian.pocketknife.internal.lifecycle.modules.DynamicModuleDescriptorFactoryImpl.loadModules(DynamicModuleDescriptorFactoryImpl.java:86) at com.atlassian.servicedesk.bootstrap.module.ServiceDeskModuleLoader.loadModules(ServiceDeskModuleLoader.java:111) at com.atlassian.servicedesk.bootstrap.module.ServiceDeskModuleLoader.loadDynamicModules(ServiceDeskModuleLoader.java:91) at com.atlassian.servicedesk.bootstrap.module.ServiceDeskModuleLoader.loadModulesWhenWeAreReadyThankYouVeryMuch(ServiceDeskModuleLoader.java:44) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.loadSuccessModules(PluginLifeCycle.java:442) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.loadDynamicModules(PluginLifeCycle.java:409) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.runPluginStartupSideEffectsImpl(PluginLifeCycle.java:374) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.access$000(PluginLifeCycle.java:39) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle$1.run(PluginLifeCycle.java:265) at com.atlassian.servicedesk.bootstrap.lifecycle.LifecycleLock.writeImpl(LifecycleLock.java:115) at com.atlassian.servicedesk.bootstrap.lifecycle.LifecycleLock.runOnStartup(LifecycleLock.java:87) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.runPluginStartupSideEffects(PluginLifeCycle.java:260) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.onNewLicence(PluginLifeCycle.java:177) at com.atlassian.servicedesk.internal.user.license.LicenceEventListener$2.run(LicenceEventListener.java:136) at com.atlassian.servicedesk.internal.util.SafeRunner.withTryCatchCondom(SafeRunner.java:70) at com.atlassian.servicedesk.internal.util.SafeRunner.runAlways(SafeRunner.java:63) at com.atlassian.servicedesk.internal.user.license.LicenceEventListener.onNewLicence(LicenceEventListener.java:131) at com.atlassian.servicedesk.internal.user.license.LicenceEventListener.handleEvent(LicenceEventListener.java:126) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:483) at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:36) ... 4 more Caused by: java.lang.ClassNotFoundException: com.atlassian.jira.mail.processor.api.handler.BulkMailFilter at org.apache.felix.framework.ModuleImpl.findClassOrResourceByDelegation(ModuleImpl.java:772) at org.apache.felix.framework.ModuleImpl.access$200(ModuleImpl.java:73) at org.apache.felix.framework.ModuleImpl$ModuleClassLoader.loadClass(ModuleImpl.java:1690) at java.lang.ClassLoader.loadClass(ClassLoader.java:357) ... 43 more {noformat} Workaround: Log a support ticket at https://support.atlassian.com to ask support to restart JIRA. There will be an associated 15 minute JIRA down time, so please provide a preferred outage window.

    Atlassian JIRA | 2 years ago | Matthew Hunter
    java.lang.RuntimeException: com/atlassian/jira/mail/processor/api/handler/BulkMailFilter
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  5. 0

    Symptoms: * 404 when clicking 'getting started' * Absence of Service Desk in JIRA Header Error in logs: {noformat} 2015-01-30 11:06:56,978 JIRA-EventThread-15 INFO anonymous 666x10755x1 - 165.254.226.1,165.254.226.241 /rest/ondemand/license/1.0/license/load [atlassian.servicedesk.bootstrap.lifecycle] Loading dynamic modules... 2015-01-30 11:06:57,176 JIRA-EventThread-15 ERROR anonymous 666x10755x1 - 165.254.226.1,165.254.226.241 /rest/ondemand/license/1.0/license/load [atlassian.event.internal.AsynchronousAbleEventDispatcher] There was an exception thrown trying to dispatch event [com.atlassian.servicedesk.internal.user.license.LicenceEventListener$AsynchronousChangedLicenceEvent@1638f7] from the invoker [SingleParameterMethodListenerInvoker{method=public void com.atlassian.servicedesk.internal.user.license.LicenceEventListener.handleEvent(com.atlassian.servicedesk.internal.user.license.LicenceEventListener$AsynchronousChangedLicenceEvent), listener=com.atlassian.servicedesk.internal.user.license.LicenceEventListener@1de3193}] java.lang.RuntimeException: com/atlassian/jira/mail/processor/api/handler/BulkMailFilter at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:54) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1$1.run(AsynchronousAbleEventDispatcher.java:48) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at java.lang.Thread.run(Thread.java:745) Caused by: java.lang.NoClassDefFoundError: com/atlassian/jira/mail/processor/api/handler/BulkMailFilter at java.lang.ClassLoader.defineClass1(Native Method) at java.lang.ClassLoader.defineClass(ClassLoader.java:760) at org.apache.felix.framework.ModuleImpl$ModuleClassLoader.findClass(ModuleImpl.java:1829) at org.apache.felix.framework.ModuleImpl.findClassOrResourceByDelegation(ModuleImpl.java:716) at org.apache.felix.framework.ModuleImpl.access$200(ModuleImpl.java:73) at org.apache.felix.framework.ModuleImpl$ModuleClassLoader.loadClass(ModuleImpl.java:1690) at java.lang.ClassLoader.loadClass(ClassLoader.java:357) at org.apache.felix.framework.ModuleImpl.getClassByDelegation(ModuleImpl.java:634) at org.apache.felix.framework.Felix.loadBundleClass(Felix.java:1594) at org.apache.felix.framework.BundleImpl.loadClass(BundleImpl.java:887) at com.atlassian.plugin.osgi.util.BundleClassLoaderAccessor$BundleClassLoader.findClass(BundleClassLoaderAccessor.java:69) at java.lang.ClassLoader.loadClass(ClassLoader.java:424) at java.lang.ClassLoader.loadClass(ClassLoader.java:357) at com.atlassian.jira.internal.mail.processor.descriptor.AbstractHandlerModuleDescriptor.init(AbstractHandlerModuleDescriptor.java:47) at com.atlassian.pocketknife.internal.lifecycle.modules.DynamicModuleDescriptorFactoryImpl.createModuleDescriptor(DynamicModuleDescriptorFactoryImpl.java:186) at com.atlassian.pocketknife.internal.lifecycle.modules.DynamicModuleDescriptorFactoryImpl.loadModulesHelper(DynamicModuleDescriptorFactoryImpl.java:109) at com.atlassian.pocketknife.internal.lifecycle.modules.DynamicModuleDescriptorFactoryImpl.loadModules(DynamicModuleDescriptorFactoryImpl.java:86) at com.atlassian.servicedesk.bootstrap.module.ServiceDeskModuleLoader.loadModules(ServiceDeskModuleLoader.java:111) at com.atlassian.servicedesk.bootstrap.module.ServiceDeskModuleLoader.loadDynamicModules(ServiceDeskModuleLoader.java:91) at com.atlassian.servicedesk.bootstrap.module.ServiceDeskModuleLoader.loadModulesWhenWeAreReadyThankYouVeryMuch(ServiceDeskModuleLoader.java:44) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.loadSuccessModules(PluginLifeCycle.java:442) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.loadDynamicModules(PluginLifeCycle.java:409) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.runPluginStartupSideEffectsImpl(PluginLifeCycle.java:374) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.access$000(PluginLifeCycle.java:39) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle$1.run(PluginLifeCycle.java:265) at com.atlassian.servicedesk.bootstrap.lifecycle.LifecycleLock.writeImpl(LifecycleLock.java:115) at com.atlassian.servicedesk.bootstrap.lifecycle.LifecycleLock.runOnStartup(LifecycleLock.java:87) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.runPluginStartupSideEffects(PluginLifeCycle.java:260) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.onNewLicence(PluginLifeCycle.java:177) at com.atlassian.servicedesk.internal.user.license.LicenceEventListener$2.run(LicenceEventListener.java:136) at com.atlassian.servicedesk.internal.util.SafeRunner.withTryCatchCondom(SafeRunner.java:70) at com.atlassian.servicedesk.internal.util.SafeRunner.runAlways(SafeRunner.java:63) at com.atlassian.servicedesk.internal.user.license.LicenceEventListener.onNewLicence(LicenceEventListener.java:131) at com.atlassian.servicedesk.internal.user.license.LicenceEventListener.handleEvent(LicenceEventListener.java:126) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:483) at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:36) ... 4 more Caused by: java.lang.ClassNotFoundException: com.atlassian.jira.mail.processor.api.handler.BulkMailFilter at org.apache.felix.framework.ModuleImpl.findClassOrResourceByDelegation(ModuleImpl.java:772) at org.apache.felix.framework.ModuleImpl.access$200(ModuleImpl.java:73) at org.apache.felix.framework.ModuleImpl$ModuleClassLoader.loadClass(ModuleImpl.java:1690) at java.lang.ClassLoader.loadClass(ClassLoader.java:357) ... 43 more {noformat} Workaround: Log a support ticket at https://support.atlassian.com to ask support to re-install your app. There will be an associated 15 minute JIRA down time, so please provide a preferred outage window.

    Atlassian JIRA | 2 years ago | Matthew Hunter
    java.lang.RuntimeException: com/atlassian/jira/mail/processor/api/handler/BulkMailFilter
  6. 0

    Problem with installing Reporting/Scaffolding plugin in Confluence | ServiceRocket Community

    servicerocket.com | 11 months ago
    org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'supplierAssistant' defined in URL [bundle://224.0:0/META-INF/spring/atlassian-plugins-components.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [org.randombits.supplier.core.impl.DefaultSupplierAssistant]: Constructor threw exception; nested exception is java.lang.NoClassDefFoundError: org/randombits/supplier/core/annotate/AnnotatedSupplier

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Root Cause Analysis

  1. java.lang.ClassNotFoundException

    com.atlassian.jira.mail.processor.api.handler.BulkMailFilter

    at org.apache.felix.framework.ModuleImpl.findClassOrResourceByDelegation()
  2. Apache Felix Framework
    ModuleImpl$ModuleClassLoader.loadClass
    1. org.apache.felix.framework.ModuleImpl.findClassOrResourceByDelegation(ModuleImpl.java:772)
    2. org.apache.felix.framework.ModuleImpl.access$200(ModuleImpl.java:73)
    3. org.apache.felix.framework.ModuleImpl$ModuleClassLoader.loadClass(ModuleImpl.java:1690)
    3 frames
  3. Java RT
    ClassLoader.defineClass
    1. java.lang.ClassLoader.loadClass(ClassLoader.java:357)
    2. java.lang.ClassLoader.defineClass1(Native Method)
    3. java.lang.ClassLoader.defineClass(ClassLoader.java:760)
    3 frames
  4. Apache Felix Framework
    ModuleImpl$ModuleClassLoader.loadClass
    1. org.apache.felix.framework.ModuleImpl$ModuleClassLoader.findClass(ModuleImpl.java:1829)
    2. org.apache.felix.framework.ModuleImpl.findClassOrResourceByDelegation(ModuleImpl.java:716)
    3. org.apache.felix.framework.ModuleImpl.access$200(ModuleImpl.java:73)
    4. org.apache.felix.framework.ModuleImpl$ModuleClassLoader.loadClass(ModuleImpl.java:1690)
    4 frames
  5. Java RT
    ClassLoader.loadClass
    1. java.lang.ClassLoader.loadClass(ClassLoader.java:357)
    1 frame
  6. Apache Felix Framework
    BundleImpl.loadClass
    1. org.apache.felix.framework.ModuleImpl.getClassByDelegation(ModuleImpl.java:634)
    2. org.apache.felix.framework.Felix.loadBundleClass(Felix.java:1594)
    3. org.apache.felix.framework.BundleImpl.loadClass(BundleImpl.java:887)
    3 frames
  7. com.atlassian.plugin
    BundleClassLoaderAccessor$BundleClassLoader.findClass
    1. com.atlassian.plugin.osgi.util.BundleClassLoaderAccessor$BundleClassLoader.findClass(BundleClassLoaderAccessor.java:69)
    1 frame
  8. Java RT
    ClassLoader.loadClass
    1. java.lang.ClassLoader.loadClass(ClassLoader.java:424)
    2. java.lang.ClassLoader.loadClass(ClassLoader.java:357)
    2 frames
  9. com.atlassian.jira
    AbstractHandlerModuleDescriptor.init
    1. com.atlassian.jira.internal.mail.processor.descriptor.AbstractHandlerModuleDescriptor.init(AbstractHandlerModuleDescriptor.java:47)
    1 frame
  10. com.atlassian.pocketknife
    DynamicModuleDescriptorFactoryImpl.loadModules
    1. com.atlassian.pocketknife.internal.lifecycle.modules.DynamicModuleDescriptorFactoryImpl.createModuleDescriptor(DynamicModuleDescriptorFactoryImpl.java:186)
    2. com.atlassian.pocketknife.internal.lifecycle.modules.DynamicModuleDescriptorFactoryImpl.loadModulesHelper(DynamicModuleDescriptorFactoryImpl.java:109)
    3. com.atlassian.pocketknife.internal.lifecycle.modules.DynamicModuleDescriptorFactoryImpl.loadModules(DynamicModuleDescriptorFactoryImpl.java:86)
    3 frames
  11. com.atlassian.servicedesk
    LicenceEventListener.handleEvent
    1. com.atlassian.servicedesk.bootstrap.module.ServiceDeskModuleLoader.loadModules(ServiceDeskModuleLoader.java:111)
    2. com.atlassian.servicedesk.bootstrap.module.ServiceDeskModuleLoader.loadDynamicModules(ServiceDeskModuleLoader.java:91)
    3. com.atlassian.servicedesk.bootstrap.module.ServiceDeskModuleLoader.loadModulesWhenWeAreReadyThankYouVeryMuch(ServiceDeskModuleLoader.java:44)
    4. com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.loadSuccessModules(PluginLifeCycle.java:442)
    5. com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.loadDynamicModules(PluginLifeCycle.java:409)
    6. com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.runPluginStartupSideEffectsImpl(PluginLifeCycle.java:374)
    7. com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.access$000(PluginLifeCycle.java:39)
    8. com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle$1.run(PluginLifeCycle.java:265)
    9. com.atlassian.servicedesk.bootstrap.lifecycle.LifecycleLock.writeImpl(LifecycleLock.java:115)
    10. com.atlassian.servicedesk.bootstrap.lifecycle.LifecycleLock.runOnStartup(LifecycleLock.java:87)
    11. com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.runPluginStartupSideEffects(PluginLifeCycle.java:260)
    12. com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.onNewLicence(PluginLifeCycle.java:177)
    13. com.atlassian.servicedesk.internal.user.license.LicenceEventListener$2.run(LicenceEventListener.java:136)
    14. com.atlassian.servicedesk.internal.util.SafeRunner.withTryCatchCondom(SafeRunner.java:70)
    15. com.atlassian.servicedesk.internal.util.SafeRunner.runAlways(SafeRunner.java:63)
    16. com.atlassian.servicedesk.internal.user.license.LicenceEventListener.onNewLicence(LicenceEventListener.java:131)
    17. com.atlassian.servicedesk.internal.user.license.LicenceEventListener.handleEvent(LicenceEventListener.java:126)
    17 frames
  12. Java RT
    Method.invoke
    1. sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    2. sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
    3. sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    4. java.lang.reflect.Method.invoke(Method.java:483)
    4 frames
  13. com.atlassian.event
    AsynchronousAbleEventDispatcher$1$1.run
    1. com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:36)
    2. com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1$1.run(AsynchronousAbleEventDispatcher.java:48)
    2 frames
  14. Java RT
    Thread.run
    1. java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
    2. java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
    3. java.lang.Thread.run(Thread.java:745)
    3 frames