org.springframework.extensions.surf.exception.UserFactoryException: Unable to create user - failed to retrieve user metadata:

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Unable to create user - failed to retrieve user metadata:
org.springframework.extensions.surf.exception.UserFactoryException: Unable to create user - failed to retrieve user metadata:
at org.springframework.extensions.surf.support.AlfrescoUserFactory.loadUser(AlfrescoUserFactory.java:177)
at org.springframework.extensions.surf.support.AbstractUserFactory.initialiseUser(AbstractUserFactory.java:176)
at org.springframework.extensions.surf.support.AbstractUserFactory.initialiseUser(AbstractUserFactory.java:99)
at org.springframework.extensions.surf.RequestContextUtil.initialiseUser(RequestContextUtil.java:203)
at org.springframework.extensions.surf.RequestContextUtil.populateRequestContext(RequestContextUtil.java:176)
at org.springframework.extensions.surf.RequestContextUtil.populateRequestContext(RequestContextUtil.java:131)
at org.springframework.extensions.surf.mvc.AbstractWebFrameworkView.populateRequestContext(AbstractWebFrameworkView.java:349)
at org.springframework.extensions.surf.mvc.AbstractWebFrameworkView.renderMergedOutputModel(AbstractWebFrameworkView.java:259)
at org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:250)
at org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1060)
at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:798)
at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:716)
at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:647)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:621)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)

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