java.lang.NullPointerException

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  • Was evaluating JIRA ServiceDesk with JIRA Agile integration when got a NullPointerException when trying to open Customer Portal in Service Desk. Reinstallation of any of the plugins does not solve the issue. Not sure about steps to reproduce, but will try to describe what I did: 1. Installed JIRA in a custom folder "c:\Atlassian\Jira". Instance directory was specified as "c:\Atlassian\Application Data\Jira". 2. Configured JIRA for Service Desk demo. 3. Created an issue as a customer, then closed it. 4. Created a custom issue type but haven't linked it to Service Desk. 5. Installed JIRA Agile, created a board and linked it to same project as Service Desk ("Welcome to Service Desk"). Result: Customer Portal page from Service Desk is not opening anymore. Full exception details below: {noformat} <?xml version="1.0" encoding="UTF-8" standalone="yes"?><status><status-code>500</status-code><stack-trace>java.lang.NullPointerException&#xD; at com.atlassian.servicedesk.internal.feature.customer.request.requesttype.requesttypegroup.RequestTypeQStore.getRequestTypesWithGroups(RequestTypeQStore.java:75)&#xD; at com.atlassian.servicedesk.internal.feature.customer.request.requesttype.RequestTypeManager.getAllRequestTypes(RequestTypeManager.scala:122)&#xD; at com.atlassian.servicedesk.internal.feature.customer.request.requesttype.RequestTypeManager.getAllValidRequestTypes(RequestTypeManager.scala:114)&#xD; at com.atlassian.servicedesk.internal.feature.customer.request.requesttype.RequestTypeService.getAllValidRequestTypes(RequestTypeService.scala:72)&#xD; at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1$$anonfun$apply$2$$anonfun$apply$3$$anonfun$apply$4.apply(PortalResponseProvider.scala:53)&#xD; at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1$$anonfun$apply$2$$anonfun$apply$3$$anonfun$apply$4.apply(PortalResponseProvider.scala:52)&#xD; at scalaz.$bslash$div$class.flatMap(Either.scala:117)&#xD; at scalaz.$bslash$div$minus.flatMap(Either.scala:283)&#xD; at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1$$anonfun$apply$2$$anonfun$apply$3.apply(PortalResponseProvider.scala:52)&#xD; at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1$$anonfun$apply$2$$anonfun$apply$3.apply(PortalResponseProvider.scala:51)&#xD; at scalaz.$bslash$div$class.flatMap(Either.scala:117)&#xD; at scalaz.$bslash$div$minus.flatMap(Either.scala:283)&#xD; at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1$$anonfun$apply$2.apply(PortalResponseProvider.scala:51)&#xD; at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1$$anonfun$apply$2.apply(PortalResponseProvider.scala:50)&#xD; at scalaz.$bslash$div$class.flatMap(Either.scala:117)&#xD; at scalaz.$bslash$div$minus.flatMap(Either.scala:283)&#xD; at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1.apply(PortalResponseProvider.scala:50)&#xD; at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1.apply(PortalResponseProvider.scala:49)&#xD; at scalaz.$bslash$div$class.flatMap(Either.scala:117)&#xD; at scalaz.$bslash$div$minus.flatMap(Either.scala:283)&#xD; at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider.getResponse(PortalResponseProvider.scala:49)&#xD; at com.atlassian.servicedesk.internal.rest.CustomerResponseFactory$$anonfun$com$atlassian$servicedesk$internal$rest$CustomerResponseFactory$$getResponse$1.apply(CustomerResponseFactory.scala:85)&#xD; at com.atlassian.servicedesk.internal.rest.CustomerResponseFactory$$anonfun$com$atlassian$servicedesk$internal$rest$CustomerResponseFactory$$getResponse$1.apply(CustomerResponseFactory.scala:84)&#xD; at scalaz.$bslash$div$class.flatMap(Either.scala:117)&#xD; at scalaz.$bslash$div$minus.flatMap(Either.scala:283)&#xD; at com.atlassian.servicedesk.internal.rest.CustomerResponseFactory.com$atlassian$servicedesk$internal$rest$CustomerResponseFactory$$getResponse(CustomerResponseFactory.scala:84)&#xD; at com.atlassian.servicedesk.internal.rest.CustomerResponseFactory$$anonfun$1.apply(CustomerResponseFactory.scala:41)&#xD; at com.atlassian.servicedesk.internal.rest.CustomerResponseFactory$$anonfun$1.apply(CustomerResponseFactory.scala:41)&#xD; at scala.collection.TraversableLike$$anonfun$map$1.apply(TraversableLike.scala:244)&#xD; at scala.collection.TraversableLike$$anonfun$map$1.apply(TraversableLike.scala:244)&#xD; at scala.collection.Iterator$class.foreach(Iterator.scala:727)&#xD; at scala.collection.AbstractIterator.foreach(Iterator.scala:1157)&#xD; at scala.collection.IterableLike$class.foreach(IterableLike.scala:72)&#xD; at scala.collection.AbstractIterable.foreach(Iterable.scala:54)&#xD; at scala.collection.TraversableLike$class.map(TraversableLike.scala:244)&#xD; at scala.collection.AbstractTraversable.map(Traversable.scala:105)&#xD; at com.atlassian.servicedesk.internal.rest.CustomerResponseFactory.createResponse(CustomerResponseFactory.scala:41)&#xD; at com.atlassian.servicedesk.internal.web.CustomerPageRenderer.createPageParams(CustomerPageRenderer.scala:78)&#xD; at com.atlassian.servicedesk.internal.web.CustomerPageRenderer.createPage(CustomerPageRenderer.scala:51)&#xD; at com.atlassian.servicedesk.internal.web.CustomerPageRenderer.createPage(CustomerPageRenderer.scala:57)&#xD; at com.atlassian.servicedesk.internal.rest.CustomerWeb.landingPage(CustomerWeb.scala:177)&#xD; at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)&#xD; at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)&#xD; at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)&#xD; at java.lang.reflect.Method.invoke(Unknown Source)&#xD; at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker$1.invoke(DispatchProviderHelper.java:234)&#xD; at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$1.intercept(DispatchProviderHelper.java:100)&#xD; at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:61)&#xD; at com.atlassian.plugins.rest.common.expand.interceptor.ExpandInterceptor.intercept(ExpandInterceptor.java:38)&#xD; at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:61)&#xD; at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper.invokeMethodWithInterceptors(DispatchProviderHelper.java:132)&#xD; at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker._dispatch(DispatchProviderHelper.java:230)&#xD; at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75)&#xD; at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:288)&#xD; at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)&#xD; at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108)&#xD; at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)&#xD; at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84)&#xD; at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1469)&#xD; at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1400)&#xD; at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1349)&#xD; at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1339)&#xD; at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:416)&#xD; at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:537)&#xD; at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:178)&#xD; at com.sun.jersey.spi.container.servlet.ServletContainer.doFilter(ServletContainer.java:795)&#xD; at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:73)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilterInternal(RestServletUtilsUpdaterFilter.java:26)&#xD; at com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilter(RestServletUtilsUpdaterFilter.java:40)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.servicedesk.internal.web.RedirectExternalCustomerToPortalFilter.doFilter(RedirectExternalCustomerToPortalFilter.scala:18)&#xD; at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFixupFilter.doFilter(PrettyUrlsSiteMeshFixupFilter.java:36)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:60)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.prettyurls.filter.PrettyUrlsCommonFilter.preventDoubleInvocation(PrettyUrlsCommonFilter.java:38)&#xD; at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:74)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:30)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.jira.web.filters.pagebuilder.PageBuilderFilter.doFilter(PageBuilderFilter.java:69)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:85)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:172)&#xD; at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:79)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.servicedesk.internal.web.PortalContextSetter$$anonfun$doFilter$1.apply$mcV$sp(PortalContextSetter.scala:12)&#xD; at com.atlassian.servicedesk.internal.web.PortalContextSetter$$anonfun$doFilter$1.apply(PortalContextSetter.scala:11)&#xD; at com.atlassian.servicedesk.internal.web.PortalContextSetter$$anonfun$doFilter$1.apply(PortalContextSetter.scala:11)&#xD; at com.atlassian.servicedesk.internal.utils.context.PortalContextUtil$.inPortalContext(PortalContextUtil.scala:29)&#xD; at com.atlassian.servicedesk.internal.web.PortalContextSetter.doFilter(PortalContextSetter.scala:11)&#xD; at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:748)&#xD; at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:486)&#xD; at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:411)&#xD; at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:338)&#xD; at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:55)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:92)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:107)&#xD; at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:91)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:54)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.jira.web.filters.pagebuilder.PageBuilderFilter.doFilter(PageBuilderFilter.java:90)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.jira.web.filters.CommittedResponseHtmlErrorRecoveryFilter.doFilter(CommittedResponseHtmlErrorRecoveryFilter.java:63)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:239)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:100)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:172)&#xD; at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:79)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)&#xD; at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)&#xD; at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)&#xD; at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:394)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:82)&#xD; at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:59)&#xD; at com.atlassian.jira.web.filters.gzip.JiraGzipFilter.doFilter(JiraGzipFilter.java:56)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.analytics.client.filter.JiraAnalyticsFilter.doFilter(JiraAnalyticsFilter.java:40)&#xD; at com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.servicedesk.internal.web.PortalContextSetter$$anonfun$doFilter$1.apply$mcV$sp(PortalContextSetter.scala:12)&#xD; at com.atlassian.servicedesk.internal.web.PortalContextSetter$$anonfun$doFilter$1.apply(PortalContextSetter.scala:11)&#xD; at com.atlassian.servicedesk.internal.web.PortalContextSetter$$anonfun$doFilter$1.apply(PortalContextSetter.scala:11)&#xD; at com.atlassian.servicedesk.internal.utils.context.PortalContextUtil$.inPortalContext(PortalContextUtil.scala:23)&#xD; at com.atlassian.servicedesk.internal.web.PortalContextSetter.doFilter(PortalContextSetter.scala:11)&#xD; at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:87)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)&#xD; at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)&#xD; at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)&#xD; at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49)&#xD; at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:79)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.jira.web.filters.MultipartBoundaryCheckFilter.doFilter(MultipartBoundaryCheckFilter.java:41)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:87)&#xD; at com.atlassian.jira.web.filters.JiraFirstFilter.doFilter(JiraFirstFilter.java:61)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)&#xD; at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)&#xD; at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:501)&#xD; at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)&#xD; at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)&#xD; at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)&#xD; at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:950)&#xD; at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)&#xD; at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1070)&#xD; at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:611)&#xD; at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:316)&#xD; at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)&#xD; at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)&#xD; at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)&#xD; at java.lang.Thread.run(Unknown Source)&#xD; </stack-trace></status> {noformat}
    via by Artiom Ciumac,
  • Was evaluating JIRA ServiceDesk with JIRA Agile integration when got a NullPointerException when trying to open Customer Portal in Service Desk. Reinstallation of any of the plugins does not solve the issue. Not sure about steps to reproduce, but will try to describe what I did: 1. Installed JIRA in a custom folder "c:\Atlassian\Jira". Instance directory was specified as "c:\Atlassian\Application Data\Jira". 2. Configured JIRA for Service Desk demo. 3. Created an issue as a customer, then closed it. 4. Created a custom issue type but haven't linked it to Service Desk. 5. Installed JIRA Agile, created a board and linked it to same project as Service Desk ("Welcome to Service Desk"). Result: Customer Portal page from Service Desk is not opening anymore. Full exception details below: {noformat} <?xml version="1.0" encoding="UTF-8" standalone="yes"?><status><status-code>500</status-code><stack-trace>java.lang.NullPointerException&#xD; at com.atlassian.servicedesk.internal.feature.customer.request.requesttype.requesttypegroup.RequestTypeQStore.getRequestTypesWithGroups(RequestTypeQStore.java:75)&#xD; at com.atlassian.servicedesk.internal.feature.customer.request.requesttype.RequestTypeManager.getAllRequestTypes(RequestTypeManager.scala:122)&#xD; at com.atlassian.servicedesk.internal.feature.customer.request.requesttype.RequestTypeManager.getAllValidRequestTypes(RequestTypeManager.scala:114)&#xD; at com.atlassian.servicedesk.internal.feature.customer.request.requesttype.RequestTypeService.getAllValidRequestTypes(RequestTypeService.scala:72)&#xD; at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1$$anonfun$apply$2$$anonfun$apply$3$$anonfun$apply$4.apply(PortalResponseProvider.scala:53)&#xD; at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1$$anonfun$apply$2$$anonfun$apply$3$$anonfun$apply$4.apply(PortalResponseProvider.scala:52)&#xD; at scalaz.$bslash$div$class.flatMap(Either.scala:117)&#xD; at scalaz.$bslash$div$minus.flatMap(Either.scala:283)&#xD; at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1$$anonfun$apply$2$$anonfun$apply$3.apply(PortalResponseProvider.scala:52)&#xD; at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1$$anonfun$apply$2$$anonfun$apply$3.apply(PortalResponseProvider.scala:51)&#xD; at scalaz.$bslash$div$class.flatMap(Either.scala:117)&#xD; at scalaz.$bslash$div$minus.flatMap(Either.scala:283)&#xD; at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1$$anonfun$apply$2.apply(PortalResponseProvider.scala:51)&#xD; at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1$$anonfun$apply$2.apply(PortalResponseProvider.scala:50)&#xD; at scalaz.$bslash$div$class.flatMap(Either.scala:117)&#xD; at scalaz.$bslash$div$minus.flatMap(Either.scala:283)&#xD; at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1.apply(PortalResponseProvider.scala:50)&#xD; at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1.apply(PortalResponseProvider.scala:49)&#xD; at scalaz.$bslash$div$class.flatMap(Either.scala:117)&#xD; at scalaz.$bslash$div$minus.flatMap(Either.scala:283)&#xD; at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider.getResponse(PortalResponseProvider.scala:49)&#xD; at com.atlassian.servicedesk.internal.rest.CustomerResponseFactory$$anonfun$com$atlassian$servicedesk$internal$rest$CustomerResponseFactory$$getResponse$1.apply(CustomerResponseFactory.scala:85)&#xD; at com.atlassian.servicedesk.internal.rest.CustomerResponseFactory$$anonfun$com$atlassian$servicedesk$internal$rest$CustomerResponseFactory$$getResponse$1.apply(CustomerResponseFactory.scala:84)&#xD; at scalaz.$bslash$div$class.flatMap(Either.scala:117)&#xD; at scalaz.$bslash$div$minus.flatMap(Either.scala:283)&#xD; at com.atlassian.servicedesk.internal.rest.CustomerResponseFactory.com$atlassian$servicedesk$internal$rest$CustomerResponseFactory$$getResponse(CustomerResponseFactory.scala:84)&#xD; at com.atlassian.servicedesk.internal.rest.CustomerResponseFactory$$anonfun$1.apply(CustomerResponseFactory.scala:41)&#xD; at com.atlassian.servicedesk.internal.rest.CustomerResponseFactory$$anonfun$1.apply(CustomerResponseFactory.scala:41)&#xD; at scala.collection.TraversableLike$$anonfun$map$1.apply(TraversableLike.scala:244)&#xD; at scala.collection.TraversableLike$$anonfun$map$1.apply(TraversableLike.scala:244)&#xD; at scala.collection.Iterator$class.foreach(Iterator.scala:727)&#xD; at scala.collection.AbstractIterator.foreach(Iterator.scala:1157)&#xD; at scala.collection.IterableLike$class.foreach(IterableLike.scala:72)&#xD; at scala.collection.AbstractIterable.foreach(Iterable.scala:54)&#xD; at scala.collection.TraversableLike$class.map(TraversableLike.scala:244)&#xD; at scala.collection.AbstractTraversable.map(Traversable.scala:105)&#xD; at com.atlassian.servicedesk.internal.rest.CustomerResponseFactory.createResponse(CustomerResponseFactory.scala:41)&#xD; at com.atlassian.servicedesk.internal.web.CustomerPageRenderer.createPageParams(CustomerPageRenderer.scala:78)&#xD; at com.atlassian.servicedesk.internal.web.CustomerPageRenderer.createPage(CustomerPageRenderer.scala:51)&#xD; at com.atlassian.servicedesk.internal.web.CustomerPageRenderer.createPage(CustomerPageRenderer.scala:57)&#xD; at com.atlassian.servicedesk.internal.rest.CustomerWeb.landingPage(CustomerWeb.scala:177)&#xD; at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)&#xD; at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)&#xD; at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)&#xD; at java.lang.reflect.Method.invoke(Unknown Source)&#xD; at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker$1.invoke(DispatchProviderHelper.java:234)&#xD; at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$1.intercept(DispatchProviderHelper.java:100)&#xD; at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:61)&#xD; at com.atlassian.plugins.rest.common.expand.interceptor.ExpandInterceptor.intercept(ExpandInterceptor.java:38)&#xD; at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:61)&#xD; at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper.invokeMethodWithInterceptors(DispatchProviderHelper.java:132)&#xD; at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker._dispatch(DispatchProviderHelper.java:230)&#xD; at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75)&#xD; at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:288)&#xD; at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)&#xD; at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108)&#xD; at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)&#xD; at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84)&#xD; at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1469)&#xD; at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1400)&#xD; at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1349)&#xD; at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1339)&#xD; at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:416)&#xD; at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:537)&#xD; at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:178)&#xD; at com.sun.jersey.spi.container.servlet.ServletContainer.doFilter(ServletContainer.java:795)&#xD; at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:73)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilterInternal(RestServletUtilsUpdaterFilter.java:26)&#xD; at com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilter(RestServletUtilsUpdaterFilter.java:40)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.servicedesk.internal.web.RedirectExternalCustomerToPortalFilter.doFilter(RedirectExternalCustomerToPortalFilter.scala:18)&#xD; at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFixupFilter.doFilter(PrettyUrlsSiteMeshFixupFilter.java:36)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:60)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.prettyurls.filter.PrettyUrlsCommonFilter.preventDoubleInvocation(PrettyUrlsCommonFilter.java:38)&#xD; at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:74)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:30)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.jira.web.filters.pagebuilder.PageBuilderFilter.doFilter(PageBuilderFilter.java:69)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:85)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:172)&#xD; at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:79)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.servicedesk.internal.web.PortalContextSetter$$anonfun$doFilter$1.apply$mcV$sp(PortalContextSetter.scala:12)&#xD; at com.atlassian.servicedesk.internal.web.PortalContextSetter$$anonfun$doFilter$1.apply(PortalContextSetter.scala:11)&#xD; at com.atlassian.servicedesk.internal.web.PortalContextSetter$$anonfun$doFilter$1.apply(PortalContextSetter.scala:11)&#xD; at com.atlassian.servicedesk.internal.utils.context.PortalContextUtil$.inPortalContext(PortalContextUtil.scala:29)&#xD; at com.atlassian.servicedesk.internal.web.PortalContextSetter.doFilter(PortalContextSetter.scala:11)&#xD; at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:748)&#xD; at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:486)&#xD; at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:411)&#xD; at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:338)&#xD; at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:55)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:92)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:107)&#xD; at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:91)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:54)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.jira.web.filters.pagebuilder.PageBuilderFilter.doFilter(PageBuilderFilter.java:90)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.jira.web.filters.CommittedResponseHtmlErrorRecoveryFilter.doFilter(CommittedResponseHtmlErrorRecoveryFilter.java:63)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:239)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:100)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:172)&#xD; at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:79)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)&#xD; at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)&#xD; at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)&#xD; at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:394)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:82)&#xD; at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:59)&#xD; at com.atlassian.jira.web.filters.gzip.JiraGzipFilter.doFilter(JiraGzipFilter.java:56)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.analytics.client.filter.JiraAnalyticsFilter.doFilter(JiraAnalyticsFilter.java:40)&#xD; at com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.servicedesk.internal.web.PortalContextSetter$$anonfun$doFilter$1.apply$mcV$sp(PortalContextSetter.scala:12)&#xD; at com.atlassian.servicedesk.internal.web.PortalContextSetter$$anonfun$doFilter$1.apply(PortalContextSetter.scala:11)&#xD; at com.atlassian.servicedesk.internal.web.PortalContextSetter$$anonfun$doFilter$1.apply(PortalContextSetter.scala:11)&#xD; at com.atlassian.servicedesk.internal.utils.context.PortalContextUtil$.inPortalContext(PortalContextUtil.scala:23)&#xD; at com.atlassian.servicedesk.internal.web.PortalContextSetter.doFilter(PortalContextSetter.scala:11)&#xD; at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70)&#xD; at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)&#xD; at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78)&#xD; at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)&#xD; at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:87)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)&#xD; at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)&#xD; at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)&#xD; at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49)&#xD; at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:79)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.jira.web.filters.MultipartBoundaryCheckFilter.doFilter(MultipartBoundaryCheckFilter.java:41)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:87)&#xD; at com.atlassian.jira.web.filters.JiraFirstFilter.doFilter(JiraFirstFilter.java:61)&#xD; at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)&#xD; at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)&#xD; at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)&#xD; at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)&#xD; at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:501)&#xD; at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)&#xD; at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)&#xD; at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)&#xD; at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:950)&#xD; at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)&#xD; at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1070)&#xD; at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:611)&#xD; at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:316)&#xD; at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)&#xD; at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)&#xD; at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)&#xD; at java.lang.Thread.run(Unknown Source)&#xD; </stack-trace></status> {noformat}
    via by Artiom Ciumac,
  • After modifying the workflow and Issue Types in the project I am unable to access customer portal or request type setting in the Service desk project. Please find the error below - {noformat} 500java.lang.NullPointerException at com.atlassian.servicedesk.internal.feature.customer.request.requesttype.requesttypegroup.RequestTypeQStore.getRequestTypesWithGroups(RequestTypeQStore.java:68) at com.atlassian.servicedesk.internal.feature.customer.request.requesttype.RequestTypeManager.getAllRequestTypes(RequestTypeManager.scala:145) at com.atlassian.servicedesk.internal.feature.customer.request.requesttype.RequestTypeManager.getAllValidRequestTypes(RequestTypeManager.scala:137) at com.atlassian.servicedesk.internal.feature.customer.request.requesttype.RequestTypeService.getAllValidRequestTypes(RequestTypeService.scala:71) at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1$$anonfun$apply$2$$anonfun$apply$3$$anonfun$apply$4.apply(PortalResponseProvider.scala:53) at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1$$anonfun$apply$2$$anonfun$apply$3$$anonfun$apply$4.apply(PortalResponseProvider.scala:52) at scalaz.$bslash$div$class.flatMap(Either.scala:117) at scalaz.$bslash$div$minus.flatMap(Either.scala:283) at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1$$anonfun$apply$2$$anonfun$apply$3.apply(PortalResponseProvider.scala:52) at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1$$anonfun$apply$2$$anonfun$apply$3.apply(PortalResponseProvider.scala:51) at scalaz.$bslash$div$class.flatMap(Either.scala:117) at scalaz.$bslash$div$minus.flatMap(Either.scala:283) at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1$$anonfun$apply$2.apply(PortalResponseProvider.scala:51) at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1$$anonfun$apply$2.apply(PortalResponseProvider.scala:50) at scalaz.$bslash$div$class.flatMap(Either.scala:117) at scalaz.$bslash$div$minus.flatMap(Either.scala:283) at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1.apply(PortalResponseProvider.scala:50) at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1.apply(PortalResponseProvider.scala:49) at scalaz.$bslash$div$class.flatMap(Either.scala:117) at scalaz.$bslash$div$minus.flatMap(Either.scala:283) at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider.getResponse(PortalResponseProvider.scala:49) at com.atlassian.servicedesk.internal.rest.CustomerResponseFactory$$anonfun$com$atlassian$servicedesk$internal$rest$CustomerResponseFactory$$getResponse$1.apply(CustomerResponseFactory.scala:94) at com.atlassian.servicedesk.internal.rest.CustomerResponseFactory$$anonfun$com$atlassian$servicedesk$internal$rest$CustomerResponseFactory$$getResponse$1.apply(CustomerResponseFactory.scala:93) at scalaz.$bslash$div$class.flatMap(Either.scala:117) at scalaz.$bslash$div$minus.flatMap(Either.scala:283) at com.atlassian.servicedesk.internal.rest.CustomerResponseFactory.com$atlassian$servicedesk$internal$rest$CustomerResponseFactory$$getResponse(CustomerResponseFactory.scala:93) at com.atlassian.servicedesk.internal.rest.CustomerResponseFactory$$anonfun$1.apply(CustomerResponseFactory.scala:42) at com.atlassian.servicedesk.internal.rest.CustomerResponseFactory$$anonfun$1.apply(CustomerResponseFactory.scala:42) at scala.collection.TraversableLike$$anonfun$map$1.apply(TraversableLike.scala:244) at scala.collection.TraversableLike$$anonfun$map$1.apply(TraversableLike.scala:244) at scala.collection.Iterator$class.foreach(Iterator.scala:727) at scala.collection.AbstractIterator.foreach(Iterator.scala:1157) at scala.collection.IterableLike$class.foreach(IterableLike.scala:72) at scala.collection.AbstractIterable.foreach(Iterable.scala:54) at scala.collection.TraversableLike$class.map(TraversableLike.scala:244) at scala.collection.AbstractTraversable.map(Traversable.scala:105) at com.atlassian.servicedesk.internal.rest.CustomerResponseFactory.createResponse(CustomerResponseFactory.scala:42) at com.atlassian.servicedesk.internal.web.CustomerPageRenderer.createPageParams(CustomerPageRenderer.scala:79) at com.atlassian.servicedesk.internal.web.CustomerPageRenderer.createPage(CustomerPageRenderer.scala:51) at com.atlassian.servicedesk.internal.web.CustomerPageRenderer.createPage(CustomerPageRenderer.scala:57) at com.atlassian.servicedesk.internal.rest.CustomerWeb.landingPage(CustomerWeb.scala:177) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker$1.invoke(DispatchProviderHelper.java:234) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$1.intercept(DispatchProviderHelper.java:100) at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:61) at com.atlassian.plugins.rest.common.expand.interceptor.ExpandInterceptor.intercept(ExpandInterceptor.java:38) at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:61) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper.invokeMethodWithInterceptors(DispatchProviderHelper.java:132) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker._dispatch(DispatchProviderHelper.java:230) at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75) at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:288) at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147) at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108) at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147) at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84) at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1469) at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1400) at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1349) at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1339) at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:416) at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:537) at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:178) at com.sun.jersey.spi.container.servlet.ServletContainer.doFilter(ServletContainer.java:795) at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:73) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilterInternal(RestServletUtilsUpdaterFilter.java:26) at com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilter(RestServletUtilsUpdaterFilter.java:40) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.servicedesk.internal.web.RedirectExternalCustomerToPortalFilter.doFilter(RedirectExternalCustomerToPortalFilter.scala:18) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFixupFilter.doFilter(PrettyUrlsSiteMeshFixupFilter.java:36) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:60) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsCommonFilter.preventDoubleInvocation(PrettyUrlsCommonFilter.java:38) at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:74) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:30) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.jira.web.filters.pagebuilder.PageBuilderFilter.doFilter(PageBuilderFilter.java:69) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:85) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:172) at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:79) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.servicedesk.internal.web.PortalContextSetter$$anonfun$doFilter$1.apply$mcV$sp(PortalContextSetter.scala:12) at com.atlassian.servicedesk.internal.web.PortalContextSetter$$anonfun$doFilter$1.apply(PortalContextSetter.scala:11) at com.atlassian.servicedesk.internal.web.PortalContextSetter$$anonfun$doFilter$1.apply(PortalContextSetter.scala:11) at com.atlassian.servicedesk.internal.utils.context.PortalContextUtil$.inPortalContext(PortalContextUtil.scala:29) at com.atlassian.servicedesk.internal.web.PortalContextSetter.doFilter(PortalContextSetter.scala:11) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:748) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:486) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:411) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:338) at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:55) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:92) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:107) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:91) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:54) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.jira.web.filters.pagebuilder.PageBuilderFilter.doFilter(PageBuilderFilter.java:90) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.jira.web.filters.CommittedResponseHtmlErrorRecoveryFilter.doFilter(CommittedResponseHtmlErrorRecoveryFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:239) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:100) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:172) at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:79) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176) at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145) at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:394) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.analytics.client.filter.JiraAnalyticsFilter.doFilter(JiraAnalyticsFilter.java:40) at com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.servicedesk.internal.web.PortalContextSetter$$anonfun$doFilter$1.apply$mcV$sp(PortalContextSetter.scala:12) at com.atlassian.servicedesk.internal.web.PortalContextSetter$$anonfun$doFilter$1.apply(PortalContextSetter.scala:11) at com.atlassian.servicedesk.internal.web.PortalContextSetter$$anonfun$doFilter$1.apply(PortalContextSetter.scala:11) at com.atlassian.servicedesk.internal.utils.context.PortalContextUtil$.inPortalContext(PortalContextUtil.scala:23) at com.atlassian.servicedesk.internal.web.PortalContextSetter.doFilter(PortalContextSetter.scala:11) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:87) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:79) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.jira.web.filters.MultipartBoundaryCheckFilter.doFilter(MultipartBoundaryCheckFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:87) at com.atlassian.jira.web.filters.JiraFirstFilter.doFilter(JiraFirstFilter.java:61) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:115) at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:92) at com.atlassian.jira.web.filters.gzip.JiraGzipFilter.doFilter(JiraGzipFilter.java:56) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:501) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:950) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408) at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1070) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:611) at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:316) at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Unknown Source) {noformat} h2. Workaround # Check if you have none entries on the *FROM_ORDER_ (From *AO_54307E_VIEWPORTFORM* table) and _FIELD_ORDER_ (From *AO_54307E_VIEWPORTFIELD* table) {code:sql}SELECT * FROM "AO_54307E_VIEWPORTFORM" {code} {code:sql}SELECT * FROM "AO_54307E_VIEWPORTFIELD"{code} # If you don’t have any entries, you can proceed adding them as the following example: (i) Notice that this is just an example, you may have to modify _Integer_ from *FROM_ORDER* and *FIELD_ORDER* based on your results. {code:sql}UPDATE "AO_54307E_VIEWPORTFORM" SET "FORM_ORDER" ='0' WHERE "ID" = '1'; {code} {code:sql}UPDATE "AO_54307E_VIEWPORTFIELD" SET "FIELD_ORDER" = '0' WHERE "ID" = '1'; {code} {code:sql}UPDATE "AO_54307E_VIEWPORTFIELD" SET "FIELD_ORDER" = '1' WHERE "ID" = '2'; {code}
    via by Sawan Ruparel,
  • After modifying the workflow and Issue Types in the project I am unable to access customer portal or request type setting in the Service desk project. Please find the error below - {noformat} 500java.lang.NullPointerException at com.atlassian.servicedesk.internal.feature.customer.request.requesttype.requesttypegroup.RequestTypeQStore.getRequestTypesWithGroups(RequestTypeQStore.java:68) at com.atlassian.servicedesk.internal.feature.customer.request.requesttype.RequestTypeManager.getAllRequestTypes(RequestTypeManager.scala:145) at com.atlassian.servicedesk.internal.feature.customer.request.requesttype.RequestTypeManager.getAllValidRequestTypes(RequestTypeManager.scala:137) at com.atlassian.servicedesk.internal.feature.customer.request.requesttype.RequestTypeService.getAllValidRequestTypes(RequestTypeService.scala:71) at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1$$anonfun$apply$2$$anonfun$apply$3$$anonfun$apply$4.apply(PortalResponseProvider.scala:53) at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1$$anonfun$apply$2$$anonfun$apply$3$$anonfun$apply$4.apply(PortalResponseProvider.scala:52) at scalaz.$bslash$div$class.flatMap(Either.scala:117) at scalaz.$bslash$div$minus.flatMap(Either.scala:283) at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1$$anonfun$apply$2$$anonfun$apply$3.apply(PortalResponseProvider.scala:52) at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1$$anonfun$apply$2$$anonfun$apply$3.apply(PortalResponseProvider.scala:51) at scalaz.$bslash$div$class.flatMap(Either.scala:117) at scalaz.$bslash$div$minus.flatMap(Either.scala:283) at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1$$anonfun$apply$2.apply(PortalResponseProvider.scala:51) at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1$$anonfun$apply$2.apply(PortalResponseProvider.scala:50) at scalaz.$bslash$div$class.flatMap(Either.scala:117) at scalaz.$bslash$div$minus.flatMap(Either.scala:283) at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1.apply(PortalResponseProvider.scala:50) at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1.apply(PortalResponseProvider.scala:49) at scalaz.$bslash$div$class.flatMap(Either.scala:117) at scalaz.$bslash$div$minus.flatMap(Either.scala:283) at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider.getResponse(PortalResponseProvider.scala:49) at com.atlassian.servicedesk.internal.rest.CustomerResponseFactory$$anonfun$com$atlassian$servicedesk$internal$rest$CustomerResponseFactory$$getResponse$1.apply(CustomerResponseFactory.scala:94) at com.atlassian.servicedesk.internal.rest.CustomerResponseFactory$$anonfun$com$atlassian$servicedesk$internal$rest$CustomerResponseFactory$$getResponse$1.apply(CustomerResponseFactory.scala:93) at scalaz.$bslash$div$class.flatMap(Either.scala:117) at scalaz.$bslash$div$minus.flatMap(Either.scala:283) at com.atlassian.servicedesk.internal.rest.CustomerResponseFactory.com$atlassian$servicedesk$internal$rest$CustomerResponseFactory$$getResponse(CustomerResponseFactory.scala:93) at com.atlassian.servicedesk.internal.rest.CustomerResponseFactory$$anonfun$1.apply(CustomerResponseFactory.scala:42) at com.atlassian.servicedesk.internal.rest.CustomerResponseFactory$$anonfun$1.apply(CustomerResponseFactory.scala:42) at scala.collection.TraversableLike$$anonfun$map$1.apply(TraversableLike.scala:244) at scala.collection.TraversableLike$$anonfun$map$1.apply(TraversableLike.scala:244) at scala.collection.Iterator$class.foreach(Iterator.scala:727) at scala.collection.AbstractIterator.foreach(Iterator.scala:1157) at scala.collection.IterableLike$class.foreach(IterableLike.scala:72) at scala.collection.AbstractIterable.foreach(Iterable.scala:54) at scala.collection.TraversableLike$class.map(TraversableLike.scala:244) at scala.collection.AbstractTraversable.map(Traversable.scala:105) at com.atlassian.servicedesk.internal.rest.CustomerResponseFactory.createResponse(CustomerResponseFactory.scala:42) at com.atlassian.servicedesk.internal.web.CustomerPageRenderer.createPageParams(CustomerPageRenderer.scala:79) at com.atlassian.servicedesk.internal.web.CustomerPageRenderer.createPage(CustomerPageRenderer.scala:51) at com.atlassian.servicedesk.internal.web.CustomerPageRenderer.createPage(CustomerPageRenderer.scala:57) at com.atlassian.servicedesk.internal.rest.CustomerWeb.landingPage(CustomerWeb.scala:177) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker$1.invoke(DispatchProviderHelper.java:234) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$1.intercept(DispatchProviderHelper.java:100) at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:61) at com.atlassian.plugins.rest.common.expand.interceptor.ExpandInterceptor.intercept(ExpandInterceptor.java:38) at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:61) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper.invokeMethodWithInterceptors(DispatchProviderHelper.java:132) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker._dispatch(DispatchProviderHelper.java:230) at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75) at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:288) at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147) at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108) at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147) at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84) at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1469) at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1400) at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1349) at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1339) at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:416) at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:537) at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:178) at com.sun.jersey.spi.container.servlet.ServletContainer.doFilter(ServletContainer.java:795) at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:73) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilterInternal(RestServletUtilsUpdaterFilter.java:26) at com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilter(RestServletUtilsUpdaterFilter.java:40) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.servicedesk.internal.web.RedirectExternalCustomerToPortalFilter.doFilter(RedirectExternalCustomerToPortalFilter.scala:18) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFixupFilter.doFilter(PrettyUrlsSiteMeshFixupFilter.java:36) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:60) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsCommonFilter.preventDoubleInvocation(PrettyUrlsCommonFilter.java:38) at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:74) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:30) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.jira.web.filters.pagebuilder.PageBuilderFilter.doFilter(PageBuilderFilter.java:69) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:85) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:172) at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:79) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.servicedesk.internal.web.PortalContextSetter$$anonfun$doFilter$1.apply$mcV$sp(PortalContextSetter.scala:12) at com.atlassian.servicedesk.internal.web.PortalContextSetter$$anonfun$doFilter$1.apply(PortalContextSetter.scala:11) at com.atlassian.servicedesk.internal.web.PortalContextSetter$$anonfun$doFilter$1.apply(PortalContextSetter.scala:11) at com.atlassian.servicedesk.internal.utils.context.PortalContextUtil$.inPortalContext(PortalContextUtil.scala:29) at com.atlassian.servicedesk.internal.web.PortalContextSetter.doFilter(PortalContextSetter.scala:11) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:748) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:486) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:411) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:338) at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:55) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:92) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:107) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:91) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:54) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.jira.web.filters.pagebuilder.PageBuilderFilter.doFilter(PageBuilderFilter.java:90) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.jira.web.filters.CommittedResponseHtmlErrorRecoveryFilter.doFilter(CommittedResponseHtmlErrorRecoveryFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:239) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:100) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:172) at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:79) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176) at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145) at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:394) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.analytics.client.filter.JiraAnalyticsFilter.doFilter(JiraAnalyticsFilter.java:40) at com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.servicedesk.internal.web.PortalContextSetter$$anonfun$doFilter$1.apply$mcV$sp(PortalContextSetter.scala:12) at com.atlassian.servicedesk.internal.web.PortalContextSetter$$anonfun$doFilter$1.apply(PortalContextSetter.scala:11) at com.atlassian.servicedesk.internal.web.PortalContextSetter$$anonfun$doFilter$1.apply(PortalContextSetter.scala:11) at com.atlassian.servicedesk.internal.utils.context.PortalContextUtil$.inPortalContext(PortalContextUtil.scala:23) at com.atlassian.servicedesk.internal.web.PortalContextSetter.doFilter(PortalContextSetter.scala:11) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:87) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:79) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.jira.web.filters.MultipartBoundaryCheckFilter.doFilter(MultipartBoundaryCheckFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:87) at com.atlassian.jira.web.filters.JiraFirstFilter.doFilter(JiraFirstFilter.java:61) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:115) at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:92) at com.atlassian.jira.web.filters.gzip.JiraGzipFilter.doFilter(JiraGzipFilter.java:56) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:501) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:950) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408) at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1070) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:611) at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:316) at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Unknown Source) {noformat} h2. Workaround # Check if you have none entries on the *FROM_ORDER_ (From *AO_54307E_VIEWPORTFORM* table) and _FIELD_ORDER_ (From *AO_54307E_VIEWPORTFIELD* table) {code:sql}SELECT * FROM "AO_54307E_VIEWPORTFORM" {code} {code:sql}SELECT * FROM "AO_54307E_VIEWPORTFIELD"{code} # If you don’t have any entries, you can proceed adding them as the following example: (i) Notice that this is just an example, you may have to modify _Integer_ from *FROM_ORDER* and *FIELD_ORDER* based on your results. {code:sql}UPDATE "AO_54307E_VIEWPORTFORM" SET "FORM_ORDER" ='0' WHERE "ID" = '1'; {code} {code:sql}UPDATE "AO_54307E_VIEWPORTFIELD" SET "FIELD_ORDER" = '0' WHERE "ID" = '1'; {code} {code:sql}UPDATE "AO_54307E_VIEWPORTFIELD" SET "FIELD_ORDER" = '1' WHERE "ID" = '2'; {code}
    via by Sawan Ruparel,
    • java.lang.NullPointerException at com.atlassian.servicedesk.internal.feature.customer.request.requesttype.requesttypegroup.RequestTypeQStore.getRequestTypesWithGroups(RequestTypeQStore.java:75) at com.atlassian.servicedesk.internal.feature.customer.request.requesttype.RequestTypeManager.getAllRequestTypes(RequestTypeManager.scala:122) at com.atlassian.servicedesk.internal.feature.customer.request.requesttype.RequestTypeManager.getAllValidRequestTypes(RequestTypeManager.scala:114) at com.atlassian.servicedesk.internal.feature.customer.request.requesttype.RequestTypeService.getAllValidRequestTypes(RequestTypeService.scala:72) at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1$$anonfun$apply$2$$anonfun$apply$3$$anonfun$apply$4.apply(PortalResponseProvider.scala:53) at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1$$anonfun$apply$2$$anonfun$apply$3$$anonfun$apply$4.apply(PortalResponseProvider.scala:52) at scalaz.$bslash$div$class.flatMap(Either.scala:117) at scalaz.$bslash$div$minus.flatMap(Either.scala:283) at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1$$anonfun$apply$2$$anonfun$apply$3.apply(PortalResponseProvider.scala:52) at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1$$anonfun$apply$2$$anonfun$apply$3.apply(PortalResponseProvider.scala:51) at scalaz.$bslash$div$class.flatMap(Either.scala:117) at scalaz.$bslash$div$minus.flatMap(Either.scala:283) at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1$$anonfun$apply$2.apply(PortalResponseProvider.scala:51) at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1$$anonfun$apply$2.apply(PortalResponseProvider.scala:50) at scalaz.$bslash$div$class.flatMap(Either.scala:117) at scalaz.$bslash$div$minus.flatMap(Either.scala:283) at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1.apply(PortalResponseProvider.scala:50) at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider$$anonfun$getResponse$1.apply(PortalResponseProvider.scala:49) at scalaz.$bslash$div$class.flatMap(Either.scala:117) at scalaz.$bslash$div$minus.flatMap(Either.scala:283) at com.atlassian.servicedesk.internal.feature.customer.portal.providers.PortalResponseProvider.getResponse(PortalResponseProvider.scala:49) at com.atlassian.servicedesk.internal.rest.CustomerResponseFactory$$anonfun$com$atlassian$servicedesk$internal$rest$CustomerResponseFactory$$getResponse$1.apply(CustomerResponseFactory.scala:85) at com.atlassian.servicedesk.internal.rest.CustomerResponseFactory$$anonfun$com$atlassian$servicedesk$internal$rest$CustomerResponseFactory$$getResponse$1.apply(CustomerResponseFactory.scala:84) at scalaz.$bslash$div$class.flatMap(Either.scala:117) at scalaz.$bslash$div$minus.flatMap(Either.scala:283) at com.atlassian.servicedesk.internal.rest.CustomerResponseFactory.com$atlassian$servicedesk$internal$rest$CustomerResponseFactory$$getResponse(CustomerResponseFactory.scala:84) at com.atlassian.servicedesk.internal.rest.CustomerResponseFactory$$anonfun$1.apply(CustomerResponseFactory.scala:41) at com.atlassian.servicedesk.internal.rest.CustomerResponseFactory$$anonfun$1.apply(CustomerResponseFactory.scala:41) at scala.collection.TraversableLike$$anonfun$map$1.apply(TraversableLike.scala:244) at scala.collection.TraversableLike$$anonfun$map$1.apply(TraversableLike.scala:244) at scala.collection.Iterator$class.foreach(Iterator.scala:727) at scala.collection.AbstractIterator.foreach(Iterator.scala:1157) at scala.collection.IterableLike$class.foreach(IterableLike.scala:72) at scala.collection.AbstractIterable.foreach(Iterable.scala:54) at scala.collection.TraversableLike$class.map(TraversableLike.scala:244) at scala.collection.AbstractTraversable.map(Traversable.scala:105) at com.atlassian.servicedesk.internal.rest.CustomerResponseFactory.createResponse(CustomerResponseFactory.scala:41) at com.atlassian.servicedesk.internal.web.CustomerPageRenderer.createPageParams(CustomerPageRenderer.scala:78) at com.atlassian.servicedesk.internal.web.CustomerPageRenderer.createPage(CustomerPageRenderer.scala:51) at com.atlassian.servicedesk.internal.web.CustomerPageRenderer.createPage(CustomerPageRenderer.scala:57) at com.atlassian.servicedesk.internal.rest.CustomerWeb.landingPage(CustomerWeb.scala:177) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker$1.invoke(DispatchProviderHelper.java:234) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$1.intercept(DispatchProviderHelper.java:100) at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:61) at com.atlassian.plugins.rest.common.expand.interceptor.ExpandInterceptor.intercept(ExpandInterceptor.java:38) at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:61) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper.invokeMethodWithInterceptors(DispatchProviderHelper.java:132) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker._dispatch(DispatchProviderHelper.java:230) at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75) at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:288) at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147) at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108) at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147) at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84) at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1469) at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1400) at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1349) at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1339) at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:416) at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:537) at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:178) at com.sun.jersey.spi.container.servlet.ServletContainer.doFilter(ServletContainer.java:795) at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:73) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilterInternal(RestServletUtilsUpdaterFilter.java:26) at com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilter(RestServletUtilsUpdaterFilter.java:40) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.servicedesk.internal.web.RedirectExternalCustomerToPortalFilter.doFilter(RedirectExternalCustomerToPortalFilter.scala:18) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFixupFilter.doFilter(PrettyUrlsSiteMeshFixupFilter.java:36) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:60) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsCommonFilter.preventDoubleInvocation(PrettyUrlsCommonFilter.java:38) at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:74) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:30) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.jira.web.filters.pagebuilder.PageBuilderFilter.doFilter(PageBuilderFilter.java:69) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:85) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:172) at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:79) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.servicedesk.internal.web.PortalContextSetter$$anonfun$doFilter$1.apply$mcV$sp(PortalContextSetter.scala:12) at com.atlassian.servicedesk.internal.web.PortalContextSetter$$anonfun$doFilter$1.apply(PortalContextSetter.scala:11) at com.atlassian.servicedesk.internal.web.PortalContextSetter$$anonfun$doFilter$1.apply(PortalContextSetter.scala:11) at com.atlassian.servicedesk.internal.utils.context.PortalContextUtil$.inPortalContext(PortalContextUtil.scala:29) at com.atlassian.servicedesk.internal.web.PortalContextSetter.doFilter(PortalContextSetter.scala:11) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:748) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:486) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:411) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:338) at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:55) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:92) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:107) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:91) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:54) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.jira.web.filters.pagebuilder.PageBuilderFilter.doFilter(PageBuilderFilter.java:90) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.jira.web.filters.CommittedResponseHtmlErrorRecoveryFilter.doFilter(CommittedResponseHtmlErrorRecoveryFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:239) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:100) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:172) at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:79) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176) at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145) at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:394) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:82) at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:59) at com.atlassian.jira.web.filters.gzip.JiraGzipFilter.doFilter(JiraGzipFilter.java:56) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.analytics.client.filter.JiraAnalyticsFilter.doFilter(JiraAnalyticsFilter.java:40) at com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.servicedesk.internal.web.PortalContextSetter$$anonfun$doFilter$1.apply$mcV$sp(PortalContextSetter.scala:12) at com.atlassian.servicedesk.internal.web.PortalContextSetter$$anonfun$doFilter$1.apply(PortalContextSetter.scala:11) at com.atlassian.servicedesk.internal.web.PortalContextSetter$$anonfun$doFilter$1.apply(PortalContextSetter.scala:11) at com.atlassian.servicedesk.internal.utils.context.PortalContextUtil$.inPortalContext(PortalContextUtil.scala:23) at com.atlassian.servicedesk.internal.web.PortalContextSetter.doFilter(PortalContextSetter.scala:11) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:87) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:79) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.jira.web.filters.MultipartBoundaryCheckFilter.doFilter(MultipartBoundaryCheckFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:87) at com.atlassian.jira.web.filters.JiraFirstFilter.doFilter(JiraFirstFilter.java:61) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:501) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:950) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408) at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1070) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:611) at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:316) at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Unknown Source)
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