com.atlassian.jira.external.ExternalException: Unable to create issue: MPL - Ubuntu - Package Upgrades - USNs 1909-1, 1910-1, 1914-1, 1923-1

Atlassian JIRA | Maziz | 2 years ago
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  1. 0

    I was doing project import on Jira 6.5-SNAPSHOT. It pass the project import validation stage and fail while it's importing the XML. The following is a snipper of the exception in the log that prevented the import process. "2015-05-20 19:38:09,968 JiraTaskExectionThread-3 INFO mahmad[atlassian] 1178x1071x1 1ypmrr6 0:0:0:0:0:0:0:1 /secure/admin/ProjectImportSummary.jspa [jira.imports.project.DefaultProjectImportManager] Creating the issues. 2015-05-20 19:38:11,257 ProjectImport: CreateIssues:thread-9 ERROR mahmad[atlassian] 1178x1071x1 1ypmrr6 0:0:0:0:0:0:0:1 /secure/admin/ProjectImportSummary.jspa [jira.imports.project.DefaultProjectImportPersister] Unable to create issue with key 'PERF-1379'. com.atlassian.jira.external.ExternalException: Unable to create issue: koto - temporary files - not being deleted at com.atlassian.jira.external.ExternalUtils.createIssue(ExternalUtils.java:246) at com.atlassian.jira.imports.project.DefaultProjectImportPersister.createIssue(DefaultProjectImportPersister.java:147) at com.atlassian.jira.imports.project.handler.IssuePersisterHandler$1.run(IssuePersisterHandler.java:78) at com.atlassian.jira.util.concurrent.BoundedExecutor$1.run(BoundedExecutor.java:58) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at java.lang.Thread.run(Thread.java:745) Caused by: com.atlassian.jira.exception.IssueFieldsCharacterLimitExceededException at com.atlassian.jira.issue.managers.DefaultIssueManager.validateCreateIssueTextFieldsLength(DefaultIssueManager.java:686) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:651) at com.atlassian.jira.external.ExternalUtils.createIssue(ExternalUtils.java:235) ... 6 more 2015-05-20 19:38:11,471 ProjectImport: CreateIssues:thread-8 ERROR mahmad[atlassian] 1178x1071x1 1ypmrr6 0:0:0:0:0:0:0:1 /secure/admin/ProjectImportSummary.jspa [jira.imports.project.DefaultProjectImportPersister] Unable to create issue with key 'PERF-1625'. com.atlassian.jira.external.ExternalException: Unable to create issue: MPL - Ubuntu - Package Upgrades - USNs 1909-1, 1910-1, 1914-1, 1923-1 at com.atlassian.jira.external.ExternalUtils.createIssue(ExternalUtils.java:246) at com.atlassian.jira.imports.project.DefaultProjectImportPersister.createIssue(DefaultProjectImportPersister.java:147) at com.atlassian.jira.imports.project.handler.IssuePersisterHandler$1.run(IssuePersisterHandler.java:78) at com.atlassian.jira.util.concurrent.BoundedExecutor$1.run(BoundedExecutor.java:58) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at java.lang.Thread.run(Thread.java:745) Caused by: com.atlassian.jira.exception.IssueFieldsCharacterLimitExceededException at com.atlassian.jira.issue.managers.DefaultIssueManager.validateCreateIssueTextFieldsLength(DefaultIssueManager.java:686) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:651) at com.atlassian.jira.external.ExternalUtils.createIssue(ExternalUtils.java:235) ... 6 more 2015-05-20 19:38:11,628 ProjectImport: CreateIssues:thread-5 ERROR mahmad[atlassian] 1178x1071x1 1ypmrr6 0:0:0:0:0:0:0:1 /secure/admin/ProjectImportSummary.jspa [jira.imports.project.DefaultProjectImportPersister] Unable to create issue with key 'PERF-609'. com.atlassian.jira.external.ExternalException: Unable to create issue: PageObject failure in ChangesetPage at com.atlassian.jira.external.ExternalUtils.createIssue(ExternalUtils.java:246) at com.atlassian.jira.imports.project.DefaultProjectImportPersister.createIssue(DefaultProjectImportPersister.java:147) at com.atlassian.jira.imports.project.handler.IssuePersisterHandler$1.run(IssuePersisterHandler.java:78) at com.atlassian.jira.util.concurrent.BoundedExecutor$1.run(BoundedExecutor.java:58) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at java.lang.Thread.run(Thread.java:745) Caused by: com.atlassian.jira.exception.IssueFieldsCharacterLimitExceededException at com.atlassian.jira.issue.managers.DefaultIssueManager.validateCreateIssueTextFieldsLength(DefaultIssueManager.java:686) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:651) at com.atlassian.jira.external.ExternalUtils.createIssue(ExternalUtils.java:235) ... 6 more" Version used: "jira-standalone-distribution-6.5-20150504.034254-210-standalone"

    Atlassian JIRA | 2 years ago | Maziz
    com.atlassian.jira.external.ExternalException: Unable to create issue: MPL - Ubuntu - Package Upgrades - USNs 1909-1, 1910-1, 1914-1, 1923-1
  2. 0

    I was doing project import on Jira 6.5-SNAPSHOT. It pass the project import validation stage and fail while it's importing the XML. The following is a snipper of the exception in the log that prevented the import process. "2015-05-20 19:38:09,968 JiraTaskExectionThread-3 INFO mahmad[atlassian] 1178x1071x1 1ypmrr6 0:0:0:0:0:0:0:1 /secure/admin/ProjectImportSummary.jspa [jira.imports.project.DefaultProjectImportManager] Creating the issues. 2015-05-20 19:38:11,257 ProjectImport: CreateIssues:thread-9 ERROR mahmad[atlassian] 1178x1071x1 1ypmrr6 0:0:0:0:0:0:0:1 /secure/admin/ProjectImportSummary.jspa [jira.imports.project.DefaultProjectImportPersister] Unable to create issue with key 'PERF-1379'. com.atlassian.jira.external.ExternalException: Unable to create issue: koto - temporary files - not being deleted at com.atlassian.jira.external.ExternalUtils.createIssue(ExternalUtils.java:246) at com.atlassian.jira.imports.project.DefaultProjectImportPersister.createIssue(DefaultProjectImportPersister.java:147) at com.atlassian.jira.imports.project.handler.IssuePersisterHandler$1.run(IssuePersisterHandler.java:78) at com.atlassian.jira.util.concurrent.BoundedExecutor$1.run(BoundedExecutor.java:58) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at java.lang.Thread.run(Thread.java:745) Caused by: com.atlassian.jira.exception.IssueFieldsCharacterLimitExceededException at com.atlassian.jira.issue.managers.DefaultIssueManager.validateCreateIssueTextFieldsLength(DefaultIssueManager.java:686) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:651) at com.atlassian.jira.external.ExternalUtils.createIssue(ExternalUtils.java:235) ... 6 more 2015-05-20 19:38:11,471 ProjectImport: CreateIssues:thread-8 ERROR mahmad[atlassian] 1178x1071x1 1ypmrr6 0:0:0:0:0:0:0:1 /secure/admin/ProjectImportSummary.jspa [jira.imports.project.DefaultProjectImportPersister] Unable to create issue with key 'PERF-1625'. com.atlassian.jira.external.ExternalException: Unable to create issue: MPL - Ubuntu - Package Upgrades - USNs 1909-1, 1910-1, 1914-1, 1923-1 at com.atlassian.jira.external.ExternalUtils.createIssue(ExternalUtils.java:246) at com.atlassian.jira.imports.project.DefaultProjectImportPersister.createIssue(DefaultProjectImportPersister.java:147) at com.atlassian.jira.imports.project.handler.IssuePersisterHandler$1.run(IssuePersisterHandler.java:78) at com.atlassian.jira.util.concurrent.BoundedExecutor$1.run(BoundedExecutor.java:58) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at java.lang.Thread.run(Thread.java:745) Caused by: com.atlassian.jira.exception.IssueFieldsCharacterLimitExceededException at com.atlassian.jira.issue.managers.DefaultIssueManager.validateCreateIssueTextFieldsLength(DefaultIssueManager.java:686) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:651) at com.atlassian.jira.external.ExternalUtils.createIssue(ExternalUtils.java:235) ... 6 more 2015-05-20 19:38:11,628 ProjectImport: CreateIssues:thread-5 ERROR mahmad[atlassian] 1178x1071x1 1ypmrr6 0:0:0:0:0:0:0:1 /secure/admin/ProjectImportSummary.jspa [jira.imports.project.DefaultProjectImportPersister] Unable to create issue with key 'PERF-609'. com.atlassian.jira.external.ExternalException: Unable to create issue: PageObject failure in ChangesetPage at com.atlassian.jira.external.ExternalUtils.createIssue(ExternalUtils.java:246) at com.atlassian.jira.imports.project.DefaultProjectImportPersister.createIssue(DefaultProjectImportPersister.java:147) at com.atlassian.jira.imports.project.handler.IssuePersisterHandler$1.run(IssuePersisterHandler.java:78) at com.atlassian.jira.util.concurrent.BoundedExecutor$1.run(BoundedExecutor.java:58) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at java.lang.Thread.run(Thread.java:745) Caused by: com.atlassian.jira.exception.IssueFieldsCharacterLimitExceededException at com.atlassian.jira.issue.managers.DefaultIssueManager.validateCreateIssueTextFieldsLength(DefaultIssueManager.java:686) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:651) at com.atlassian.jira.external.ExternalUtils.createIssue(ExternalUtils.java:235) ... 6 more" Version used: "jira-standalone-distribution-6.5-20150504.034254-210-standalone"

    Atlassian JIRA | 2 years ago | Maziz
    com.atlassian.jira.external.ExternalException: Unable to create issue: koto - temporary files - not being deleted

    Root Cause Analysis

    1. com.atlassian.jira.exception.IssueFieldsCharacterLimitExceededException

      No message provided

      at com.atlassian.jira.issue.managers.DefaultIssueManager.validateCreateIssueTextFieldsLength()
    2. com.atlassian.jira
      BoundedExecutor$1.run
      1. com.atlassian.jira.issue.managers.DefaultIssueManager.validateCreateIssueTextFieldsLength(DefaultIssueManager.java:686)
      2. com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:651)
      3. com.atlassian.jira.external.ExternalUtils.createIssue(ExternalUtils.java:235)
      4. com.atlassian.jira.imports.project.DefaultProjectImportPersister.createIssue(DefaultProjectImportPersister.java:147)
      5. com.atlassian.jira.imports.project.handler.IssuePersisterHandler$1.run(IssuePersisterHandler.java:78)
      6. com.atlassian.jira.util.concurrent.BoundedExecutor$1.run(BoundedExecutor.java:58)
      6 frames
    3. Java RT
      Thread.run
      1. java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
      2. java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
      3. java.lang.Thread.run(Thread.java:745)
      3 frames