com.atlassian.jira.issue.index.SearchUnavailableException: com.atlassian.jira.util.RuntimeIOException: java.io.FileNotFoundException: /opt/j2ee/domains/atlassian.com/extranet-jira/jira-home/caches/indexes/issues/_3yfh2_4.de l (No such file or directory)

Atlassian JIRA | Richard Cordova [Atlassian] | 2 years ago
  1. 0

    *Background:* On JIRA start, the IndexRecoveryLauncher checks that the index is up to date with the database and attempts to catch it up if it detects that it has fallen behind. If the index is in a corrupt state however this leaves JIRA locked. *Expected behaviour:* The expected behavior is that JIRA is allowed to start to give an admin an opportunity of recovering the index from a known good snapshot. Search related functionality will not be usable until the corruption issue is fixed. *Workaround:* The workaround is to move the corrupt index directory out of the way before starting JIRA. Once JIRA has started the index can be restored from a backup or the index can be rebuilt with a reindex operation. The corrupt files can then be removed. *Diagnosis:* Instances affected by this issue will be inaccessible and a stacktrace similar to the following will be logged: {code} 2015-04-12 19:21:06,249 localhost-startStop-1 ERROR [atlassian.jira.startup.LauncherContextListener] Unable to start JIRA. com.atlassian.jira.issue.index.SearchUnavailableException: com.atlassian.jira.util.RuntimeIOException: java.io.FileNotFoundException: /opt/j2ee/domains/atlassian.com/extranet-jira/jira-home/caches/indexes/issues/_3yfh2_4.de l (No such file or directory) at com.atlassian.jira.issue.index.SearcherCache.retrieveEntitySearcher(SearcherCache.java:49) at com.atlassian.jira.issue.index.DefaultIssueSearcherFactory.getEntitySearcher(DefaultIssueSearcherFactory.java:29) at com.atlassian.jira.issue.search.SearchProviderFactoryImpl.getSearcher(SearchProviderFactoryImpl.java:29) at com.atlassian.jira.issue.search.providers.LuceneSearchProvider.search(LuceneSearchProvider.java:419) at com.atlassian.jira.issue.search.providers.LuceneSearchProvider.search(LuceneSearchProvider.java:413) at com.atlassian.jira.issue.search.providers.LuceneSearchProvider.searchOverrideSecurity(LuceneSearchProvider.java:117) at com.atlassian.jira.index.ha.DefaultIndexRecoveryManager.getLatestIndexDate(DefaultIndexRecoveryManager.java:302) at com.atlassian.jira.index.ha.DefaultIndexRecoveryManager.getDurationToRecover(DefaultIndexRecoveryManager.java:282) at com.atlassian.jira.startup.IndexRecoveryLauncher.start(IndexRecoveryLauncher.java:49) at com.atlassian.jira.startup.DefaultJiraLauncher$3.run(DefaultJiraLauncher.java:143) at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:345) at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:215) at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:124) at com.atlassian.jira.startup.DefaultJiraLauncher.access$100(DefaultJiraLauncher.java:33) at com.atlassian.jira.startup.DefaultJiraLauncher$1.run(DefaultJiraLauncher.java:86) at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:34) at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:81) at com.atlassian.jira.startup.LauncherContextListener.contextInitialized(LauncherContextListener.java:72) at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4939) at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5434) at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150) at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:901) at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:877) at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:633) at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:663) at org.apache.catalina.startup.HostConfig$DeployDescriptor.run(HostConfig.java:1642) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at java.lang.Thread.run(Thread.java:745){code}

    Atlassian JIRA | 2 years ago | Richard Cordova [Atlassian]
    com.atlassian.jira.issue.index.SearchUnavailableException: com.atlassian.jira.util.RuntimeIOException: java.io.FileNotFoundException: /opt/j2ee/domains/atlassian.com/extranet-jira/jira-home/caches/indexes/issues/_3yfh2_4.de l (No such file or directory)
  2. 0

    *Background:* On JIRA start, the IndexRecoveryLauncher checks that the index is up to date with the database and attempts to catch it up if it detects that it has fallen behind. If the index is in a corrupt state however this leaves JIRA locked. *Expected behaviour:* The expected behavior is that JIRA is allowed to start to give an admin an opportunity of recovering the index from a known good snapshot. Search related functionality will not be usable until the corruption issue is fixed. *Workaround:* The workaround is to move the corrupt index directory out of the way before starting JIRA. Once JIRA has started the index can be restored from a backup or the index can be rebuilt with a reindex operation. The corrupt files can then be removed. *Diagnosis:* Instances affected by this issue will be inaccessible and a stacktrace similar to the following will be logged: {code} 2015-04-12 19:21:06,249 localhost-startStop-1 ERROR [atlassian.jira.startup.LauncherContextListener] Unable to start JIRA. com.atlassian.jira.issue.index.SearchUnavailableException: com.atlassian.jira.util.RuntimeIOException: java.io.FileNotFoundException: /opt/j2ee/domains/atlassian.com/extranet-jira/jira-home/caches/indexes/issues/_3yfh2_4.de l (No such file or directory) at com.atlassian.jira.issue.index.SearcherCache.retrieveEntitySearcher(SearcherCache.java:49) at com.atlassian.jira.issue.index.DefaultIssueSearcherFactory.getEntitySearcher(DefaultIssueSearcherFactory.java:29) at com.atlassian.jira.issue.search.SearchProviderFactoryImpl.getSearcher(SearchProviderFactoryImpl.java:29) at com.atlassian.jira.issue.search.providers.LuceneSearchProvider.search(LuceneSearchProvider.java:419) at com.atlassian.jira.issue.search.providers.LuceneSearchProvider.search(LuceneSearchProvider.java:413) at com.atlassian.jira.issue.search.providers.LuceneSearchProvider.searchOverrideSecurity(LuceneSearchProvider.java:117) at com.atlassian.jira.index.ha.DefaultIndexRecoveryManager.getLatestIndexDate(DefaultIndexRecoveryManager.java:302) at com.atlassian.jira.index.ha.DefaultIndexRecoveryManager.getDurationToRecover(DefaultIndexRecoveryManager.java:282) at com.atlassian.jira.startup.IndexRecoveryLauncher.start(IndexRecoveryLauncher.java:49) at com.atlassian.jira.startup.DefaultJiraLauncher$3.run(DefaultJiraLauncher.java:143) at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:345) at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:215) at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:124) at com.atlassian.jira.startup.DefaultJiraLauncher.access$100(DefaultJiraLauncher.java:33) at com.atlassian.jira.startup.DefaultJiraLauncher$1.run(DefaultJiraLauncher.java:86) at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:34) at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:81) at com.atlassian.jira.startup.LauncherContextListener.contextInitialized(LauncherContextListener.java:72) at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4939) at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5434) at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150) at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:901) at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:877) at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:633) at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:663) at org.apache.catalina.startup.HostConfig$DeployDescriptor.run(HostConfig.java:1642) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at java.lang.Thread.run(Thread.java:745){code}

    Atlassian JIRA | 2 years ago | Richard Cordova [Atlassian]
    com.atlassian.jira.issue.index.SearchUnavailableException: com.atlassian.jira.util.RuntimeIOException: java.io.FileNotFoundException: /opt/j2ee/domains/atlassian.com/extranet-jira/jira-home/caches/indexes/issues/_3yfh2_4.de l (No such file or directory)
  3. 0

    Unable to Rebuild JIRA Index - JIRA Knowledge Base - Atlassian Documentation

    atlassian.com | 1 year ago
    com.atlassian.jira.issue.index.SearchUnavailableException: com.atlassian.util.concurrent.LazyReference$InitializationException: com.atlassian.jira.util.RuntimeIOException: org.apache.lucene.index.CorruptIndexException: doc counts differ for segment _ow2: fieldsReader shows 1 but segmentInfo shows 50
  4. Speed up your debug routine!

    Automated exception search integrated into your IDE

  5. 0

    Unable to rebuild JIRA application indexes - Atlassian Documentation

    atlassian.com | 3 months ago
    com.atlassian.jira.issue.index.SearchUnavailableException: com.atlassian.util.concurrent.LazyReference$InitializationException: com.atlassian.jira.util.RuntimeIOException: org.apache.lucene.index.CorruptIndexException: doc counts differ for segment _ow2: fieldsReader shows 1 but segmentInfo shows 50

    Root Cause Analysis

    1. com.atlassian.jira.issue.index.SearchUnavailableException

      com.atlassian.jira.util.RuntimeIOException: java.io.FileNotFoundException: /opt/j2ee/domains/atlassian.com/extranet-jira/jira-home/caches/indexes/issues/_3yfh2_4.de l (No such file or directory)

      at com.atlassian.jira.issue.index.SearcherCache.retrieveEntitySearcher()
    2. com.atlassian.jira
      LauncherContextListener.contextInitialized
      1. com.atlassian.jira.issue.index.SearcherCache.retrieveEntitySearcher(SearcherCache.java:49)
      2. com.atlassian.jira.issue.index.DefaultIssueSearcherFactory.getEntitySearcher(DefaultIssueSearcherFactory.java:29)
      3. com.atlassian.jira.issue.search.SearchProviderFactoryImpl.getSearcher(SearchProviderFactoryImpl.java:29)
      4. com.atlassian.jira.issue.search.providers.LuceneSearchProvider.search(LuceneSearchProvider.java:419)
      5. com.atlassian.jira.issue.search.providers.LuceneSearchProvider.search(LuceneSearchProvider.java:413)
      6. com.atlassian.jira.issue.search.providers.LuceneSearchProvider.searchOverrideSecurity(LuceneSearchProvider.java:117)
      7. com.atlassian.jira.index.ha.DefaultIndexRecoveryManager.getLatestIndexDate(DefaultIndexRecoveryManager.java:302)
      8. com.atlassian.jira.index.ha.DefaultIndexRecoveryManager.getDurationToRecover(DefaultIndexRecoveryManager.java:282)
      9. com.atlassian.jira.startup.IndexRecoveryLauncher.start(IndexRecoveryLauncher.java:49)
      10. com.atlassian.jira.startup.DefaultJiraLauncher$3.run(DefaultJiraLauncher.java:143)
      11. com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:345)
      12. com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:215)
      13. com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:124)
      14. com.atlassian.jira.startup.DefaultJiraLauncher.access$100(DefaultJiraLauncher.java:33)
      15. com.atlassian.jira.startup.DefaultJiraLauncher$1.run(DefaultJiraLauncher.java:86)
      16. com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:34)
      17. com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:81)
      18. com.atlassian.jira.startup.LauncherContextListener.contextInitialized(LauncherContextListener.java:72)
      18 frames
    3. Glassfish Core
      HostConfig$DeployDescriptor.run
      1. org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4939)
      2. org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5434)
      3. org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
      4. org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:901)
      5. org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:877)
      6. org.apache.catalina.core.StandardHost.addChild(StandardHost.java:633)
      7. org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:663)
      8. org.apache.catalina.startup.HostConfig$DeployDescriptor.run(HostConfig.java:1642)
      8 frames
    4. Java RT
      ThreadPoolExecutor$Worker.run
      1. java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
      2. java.util.concurrent.FutureTask.run(FutureTask.java:266)
      3. java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
      4. java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
      4 frames