java.lang.IllegalArgumentException: fromIndex(204) > toIndex(-179) 2015-08-17 17:27:23.951220500 at java.util.ArrayList.subListRangeCheck(ArrayList.java:1006) 2015-08-17 17:27:23.951221500 at java.util.ArrayList.subList(ArrayList.java:996) 2015-08-17 17:27:23.951237500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70.searchCrowdLimitedResults(JSDDefaultUserPickerSearchService70.java:671) 2015-08-17 17:27:23.951239500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70.access$200(JSDDefaultUserPickerSearchService70.java:74) 2015-08-17 17:27:23.951240500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70$CrowdSearchSource.search(JSDDefaultUserPickerSearchService70.java:337) 2015-08-17 17:27:23.951250500 at com.atlassian.servicedesk.internal.user.search.JSDIteratedSearcher.iteratedSearch(JSDIteratedSearcher.java:46) 2015-08-17 17:27:23.951255500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70.attemptFindUsersWithCrowd(JSDDefaultUserPickerSearchService70.java:273) 2015-08-17 17:27:23.951257500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70.findUsers(JSDDefaultUserPickerSearchService70.java:356) 2015-08-17 17:27:23.951258500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70.findUsers(JSDDefaultUserPickerSearchService70.java:148) 2015-08-17 17:27:23.951261500 at com.atlassian.servicedesk.internal.user.search.JSDUserSearchServiceBridge70Impl$1.get(JSDUserSearchServiceBridge70Impl.java:55) 2015-08-17 17:27:23.951262500 at com.atlassian.servicedesk.internal.user.search.JSDUserSearchServiceBridge70Impl$1.get(JSDUserSearchServiceBridge70Impl.java:51) 2015-08-17 17:27:23.951263500 at com.atlassian.fugue.Option$2.fold(Option.java:377) 2015-08-17 17:27:23.951265500 at com.atlassian.servicedesk.internal.user.search.JSDUserSearchServiceBridge70Impl.findUsers(JSDUserSearchServiceBridge70Impl.java:49) 2015-08-17 17:27:23.951266500 at com.atlassian.servicedesk.internal.feature.customer.user.JSDUserSearchServiceHelper.findUsers(JSDUserSearchServiceHelper.scala:161) 2015-08-17 17:27:23.951270500 at com.atlassian.servicedesk.internal.feature.customer.user.JSDUserSearchServiceHelper.searchCollaborators(JSDUserSearchServiceHelper.scala:68) 2015-08-17 17:27:23.951271500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorManager.searchCollaborators(CollaboratorManager.scala:30) 2015-08-17 17:27:23.951273500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorService$$anonfun$searchCollaborators$1$$anonfun$apply$2.apply(CollaboratorService.scala:28) 2015-08-17 17:27:23.951279500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorService$$anonfun$searchCollaborators$1$$anonfun$apply$2.apply(CollaboratorService.scala:26) 2015-08-17 17:27:23.951280500 at scalaz.$bslash$div$class.map(Either.scala:94) 2015-08-17 17:27:23.951280500 at scalaz.$bslash$div$minus.map(Either.scala:283) 2015-08-17 17:27:23.951281500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorService$$anonfun$searchCollaborators$1.apply(CollaboratorService.scala:26) 2015-08-17 17:27:23.951282500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorService$$anonfun$searchCollaborators$1.apply(CollaboratorService.scala:25) 2015-08-17 17:27:23.951285500 at scalaz.$bslash$div$class.flatMap(Either.scala:117) 2015-08-17 17:27:23.951285500 at scalaz.$bslash$div$minus.flatMap(Either.scala:283) 2015-08-17 17:27:23.951286500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorService.searchCollaborators(CollaboratorService.scala:25) 2015-08-17 17:27:23.951287500 at com.atlassian.servicedesk.internal.web.pagedata.CollaboratorsPageDataProvider.getData(CollaboratorsPageDataProvider.scala:46) 2015-08-17 17:27:23.951288500 at com.atlassian.servicedesk.internal.rest.CollaboratorsPageResource$$anonfun$1$$anonfun$apply$2.apply(CollaboratorsPageResource.scala:48) 2015-08-17 17:27:23.951289500 at com.atlassian.servicedesk.internal.rest.CollaboratorsPageResource$$anonfun$1$$anonfun$apply$2.apply(CollaboratorsPageResource.scala:47) 2015-08-17 17:27:23.951290500 at scalaz.$bslash$div$class.flatMap(Either.scala:117)

Atlassian JIRA | Paulo Junior [Atlassian] | 2 years ago
tip
Your exception is missing from the Samebug knowledge base.
Here are the best solutions we found on the Internet.
Click on the to mark the helpful solution and get rewards for you help.
  1. 0

    When trying to access the People / Customers section in Service Desk the section never loads Browser Console reports an error similar to this one: {noformat} GET https://instance.atlassian.net/rest/servicedesk/1/pages/people/collaborators/DSD [HTTP/1.1 500 Internal Server Error 491 ms] {noformat} JIRA Logs: {noformat}2015-08-17 17:27:23.951216500 2015-08-17 17:27:23,945 ajp-nio-127.0.0.104-8009-exec-166 ERROR sysadmin 1047x69498x1 1th18gr 201.22.212.136,131.103.27.145 /rest/servicedesk/1/pages/people/collaborators/DSD [c.a.p.r.c.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service: fromIndex(204) > toIndex(-179) 2015-08-17 17:27:23.951219500 java.lang.IllegalArgumentException: fromIndex(204) > toIndex(-179) 2015-08-17 17:27:23.951220500 at java.util.ArrayList.subListRangeCheck(ArrayList.java:1006) 2015-08-17 17:27:23.951221500 at java.util.ArrayList.subList(ArrayList.java:996) 2015-08-17 17:27:23.951237500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70.searchCrowdLimitedResults(JSDDefaultUserPickerSearchService70.java:671) 2015-08-17 17:27:23.951239500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70.access$200(JSDDefaultUserPickerSearchService70.java:74) 2015-08-17 17:27:23.951240500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70$CrowdSearchSource.search(JSDDefaultUserPickerSearchService70.java:337) 2015-08-17 17:27:23.951250500 at com.atlassian.servicedesk.internal.user.search.JSDIteratedSearcher.iteratedSearch(JSDIteratedSearcher.java:46) 2015-08-17 17:27:23.951255500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70.attemptFindUsersWithCrowd(JSDDefaultUserPickerSearchService70.java:273) 2015-08-17 17:27:23.951257500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70.findUsers(JSDDefaultUserPickerSearchService70.java:356) 2015-08-17 17:27:23.951258500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70.findUsers(JSDDefaultUserPickerSearchService70.java:148) 2015-08-17 17:27:23.951261500 at com.atlassian.servicedesk.internal.user.search.JSDUserSearchServiceBridge70Impl$1.get(JSDUserSearchServiceBridge70Impl.java:55) 2015-08-17 17:27:23.951262500 at com.atlassian.servicedesk.internal.user.search.JSDUserSearchServiceBridge70Impl$1.get(JSDUserSearchServiceBridge70Impl.java:51) 2015-08-17 17:27:23.951263500 at com.atlassian.fugue.Option$2.fold(Option.java:377) 2015-08-17 17:27:23.951265500 at com.atlassian.servicedesk.internal.user.search.JSDUserSearchServiceBridge70Impl.findUsers(JSDUserSearchServiceBridge70Impl.java:49) 2015-08-17 17:27:23.951266500 at com.atlassian.servicedesk.internal.feature.customer.user.JSDUserSearchServiceHelper.findUsers(JSDUserSearchServiceHelper.scala:161) 2015-08-17 17:27:23.951270500 at com.atlassian.servicedesk.internal.feature.customer.user.JSDUserSearchServiceHelper.searchCollaborators(JSDUserSearchServiceHelper.scala:68) 2015-08-17 17:27:23.951271500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorManager.searchCollaborators(CollaboratorManager.scala:30) 2015-08-17 17:27:23.951273500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorService$$anonfun$searchCollaborators$1$$anonfun$apply$2.apply(CollaboratorService.scala:28) 2015-08-17 17:27:23.951279500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorService$$anonfun$searchCollaborators$1$$anonfun$apply$2.apply(CollaboratorService.scala:26) 2015-08-17 17:27:23.951280500 at scalaz.$bslash$div$class.map(Either.scala:94) 2015-08-17 17:27:23.951280500 at scalaz.$bslash$div$minus.map(Either.scala:283) 2015-08-17 17:27:23.951281500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorService$$anonfun$searchCollaborators$1.apply(CollaboratorService.scala:26) 2015-08-17 17:27:23.951282500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorService$$anonfun$searchCollaborators$1.apply(CollaboratorService.scala:25) 2015-08-17 17:27:23.951285500 at scalaz.$bslash$div$class.flatMap(Either.scala:117) 2015-08-17 17:27:23.951285500 at scalaz.$bslash$div$minus.flatMap(Either.scala:283) 2015-08-17 17:27:23.951286500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorService.searchCollaborators(CollaboratorService.scala:25) 2015-08-17 17:27:23.951287500 at com.atlassian.servicedesk.internal.web.pagedata.CollaboratorsPageDataProvider.getData(CollaboratorsPageDataProvider.scala:46) 2015-08-17 17:27:23.951288500 at com.atlassian.servicedesk.internal.rest.CollaboratorsPageResource$$anonfun$1$$anonfun$apply$2.apply(CollaboratorsPageResource.scala:48) 2015-08-17 17:27:23.951289500 at com.atlassian.servicedesk.internal.rest.CollaboratorsPageResource$$anonfun$1$$anonfun$apply$2.apply(CollaboratorsPageResource.scala:47) 2015-08-17 17:27:23.951290500 at scalaz.$bslash$div$class.flatMap(Either.scala:117) 2015-08-17 17:27:23.951291500 at scalaz.$bslash$div$minus.flatMap(Either.scala:283) 2015-08-17 17:27:23.951291500 at com.atlassian.servicedesk.internal.rest.CollaboratorsPageResource$$anonfun$1.apply(CollaboratorsPageResource.scala:47) 2015-08-17 17:27:23.951292500 at com.atlassian.servicedesk.internal.rest.CollaboratorsPageResource$$anonfun$1.apply(CollaboratorsPageResource.scala:46) 2015-08-17 17:27:23.951297500 at scalaz.$bslash$div$class.flatMap(Either.scala:117) 2015-08-17 17:27:23.951298500 at scalaz.$bslash$div$minus.flatMap(Either.scala:283) 2015-08-17 17:27:23.951298500 at com.atlassian.servicedesk.internal.rest.CollaboratorsPageResource.getCollaboratorsPage(CollaboratorsPageResource.scala:46) 2015-08-17 17:27:23.951299500 ... 3 filtered 2015-08-17 17:27:23.951299500 at java.lang.reflect.Method.invoke(Method.java:497) 2015-08-17 17:27:23.951300500 ... 18 filtered 2015-08-17 17:27:23.951301500 at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:178) 2015-08-17 17:27:23.951301500 ... 1 filtered 2015-08-17 17:27:23.951302500 at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:73) 2015-08-17 17:27:23.951302500 ... 41 filtered 2015-08-17 17:27:23.951303500 at com.atlassian.plugins.cors.CorsFilter.doFilter(CorsFilter.java:65) 2015-08-17 17:27:23.951304500 ... 24 filtered 2015-08-17 17:27:23.951304500 at com.atlassian.jira.plugins.rest.HOT25715FixServletFilter.doFilter(HOT25715FixServletFilter.java:46) 2015-08-17 17:27:23.951305500 ... 52 filtered 2015-08-17 17:27:23.951305500 at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:40) 2015-08-17 17:27:23.951306500 ... 92 filtered 2015-08-17 17:27:23.951306500 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) 2015-08-17 17:27:23.951309500 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) 2015-08-17 17:27:23.951310500 at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) 2015-08-17 17:27:23.951310500 at java.lang.Thread.run(Thread.java:745) 2015-08-17 17:27:29.997660500 2015-08-17 17:27:29,997 ajp-nio-127.0.0.104-8009-exec-224 INFO FilipZ 1047x69503x1 fwy3x6 85.93.116.83,131.103.27.145 /secure/AjaxIssueAction!default.jspa [c.a.p.c.plugin.installer.ConnectAddonManager] Checking whether Connect addon 'com.gliffy.integration.jira' is enabled... 2015-08-17 17:27:29.997702500 2015-08-17 17:27:29,997 ajp-nio-127.0.0.104-8009-exec-224 INFO FilipZ 1047x69503x1 fwy3x6 85.93.116.83,131.103.27.145 /secure/AjaxIssueAction!default.jspa [c.a.p.c.plugin.installer.ConnectAddonManager] 'com.gliffy.integration.jira' is disabled 2015-08-17 17:27:38.377934500 2015-08-17 17:27:38,375 ajp-nio-127.0.0.104-8009-exec-203 WARN MartinaH 1047x69514x1 2uf7ym 85.93.116.83,131.103.27.145 /rest/issueNav/latest/preferredSearchLayout [c.a.p.r.c.security.jersey.XsrfResourceFilter] Use of the 'nocheck' value for X-Atlassian-Token has been deprecated since rest 3.0.0. Please use a value of 'no-check' instead. 2015-08-17 17:27:38.425375500 2015-08-17 17:27:38,424 ajp-nio-127.0.0.104-8009-exec-168 WARN MartinaH 1047x69515x1 2uf7ym 85.93.116.83,131.103.27.145 /rest/issueNav/1/issueTable/stable [c.a.p.r.c.security.jersey.XsrfResourceFilter] Use of the 'nocheck' value for X-Atlassian-Token has been deprecated since rest 3.0.0. Please use a value of 'no-check' instead. 2015-08-17 17:27:38.934505500 2015-08-17 17:27:38,934 ajp-nio-127.0.0.104-8009-exec-237 INFO MartinaH 1047x69519x1 2uf7ym 85.93.116.83,131.103.27.145 /secure/AjaxIssueAction!default.jspa [c.a.p.c.plugin.installer.ConnectAddonManager] Checking whether Connect addon 'com.gliffy.integration.jira' is enabled... 2015-08-17 17:27:38.934573500 2015-08-17 17:27:38,934 ajp-nio-127.0.0.104-8009-exec-237 INFO MartinaH 1047x69519x1 2uf7ym 85.93.116.83,131.103.27.145 /secure/AjaxIssueAction!default.jspa [c.a.p.c.plugin.installer.ConnectAddonManager] 'com.gliffy.integration.jira' is disabled 2015-08-17 17:27:40.761893500 2015-08-17 17:27:40,761 ajp-nio-127.0.0.104-8009-exec-234 INFO FilipZ 1047x69524x1 fwy3x6 85.93.116.83,131.103.27.145 /secure/AjaxIssueAction!default.jspa [c.a.p.c.plugin.installer.ConnectAddonManager] Checking whether Connect addon 'com.gliffy.integration.jira' is enabled... 2015-08-17 17:27:40.765159500 2015-08-17 17:27:40,761 ajp-nio-127.0.0.104-8009-exec-234 INFO FilipZ 1047x69524x1 fwy3x6 85.93.116.83,131.103.27.145 /secure/AjaxIssueAction!default.jspa [c.a.p.c.plugin.installer.ConnectAddonManager] 'com.gliffy.integration.jira' is disabled 2{noformat} *Fix / Workaround:* The fix will be released on Monday August 24th.

    Atlassian JIRA | 2 years ago | Paulo Junior
    java.lang.IllegalArgumentException: fromIndex(204) > toIndex(-179) 2015-08-17 17:27:23.951220500 at java.util.ArrayList.subListRangeCheck(ArrayList.java:1006) 2015-08-17 17:27:23.951221500 at java.util.ArrayList.subList(ArrayList.java:996) 2015-08-17 17:27:23.951237500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70.searchCrowdLimitedResults(JSDDefaultUserPickerSearchService70.java:671) 2015-08-17 17:27:23.951239500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70.access$200(JSDDefaultUserPickerSearchService70.java:74) 2015-08-17 17:27:23.951240500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70$CrowdSearchSource.search(JSDDefaultUserPickerSearchService70.java:337) 2015-08-17 17:27:23.951250500 at com.atlassian.servicedesk.internal.user.search.JSDIteratedSearcher.iteratedSearch(JSDIteratedSearcher.java:46) 2015-08-17 17:27:23.951255500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70.attemptFindUsersWithCrowd(JSDDefaultUserPickerSearchService70.java:273) 2015-08-17 17:27:23.951257500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70.findUsers(JSDDefaultUserPickerSearchService70.java:356) 2015-08-17 17:27:23.951258500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70.findUsers(JSDDefaultUserPickerSearchService70.java:148) 2015-08-17 17:27:23.951261500 at com.atlassian.servicedesk.internal.user.search.JSDUserSearchServiceBridge70Impl$1.get(JSDUserSearchServiceBridge70Impl.java:55) 2015-08-17 17:27:23.951262500 at com.atlassian.servicedesk.internal.user.search.JSDUserSearchServiceBridge70Impl$1.get(JSDUserSearchServiceBridge70Impl.java:51) 2015-08-17 17:27:23.951263500 at com.atlassian.fugue.Option$2.fold(Option.java:377) 2015-08-17 17:27:23.951265500 at com.atlassian.servicedesk.internal.user.search.JSDUserSearchServiceBridge70Impl.findUsers(JSDUserSearchServiceBridge70Impl.java:49) 2015-08-17 17:27:23.951266500 at com.atlassian.servicedesk.internal.feature.customer.user.JSDUserSearchServiceHelper.findUsers(JSDUserSearchServiceHelper.scala:161) 2015-08-17 17:27:23.951270500 at com.atlassian.servicedesk.internal.feature.customer.user.JSDUserSearchServiceHelper.searchCollaborators(JSDUserSearchServiceHelper.scala:68) 2015-08-17 17:27:23.951271500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorManager.searchCollaborators(CollaboratorManager.scala:30) 2015-08-17 17:27:23.951273500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorService$$anonfun$searchCollaborators$1$$anonfun$apply$2.apply(CollaboratorService.scala:28) 2015-08-17 17:27:23.951279500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorService$$anonfun$searchCollaborators$1$$anonfun$apply$2.apply(CollaboratorService.scala:26) 2015-08-17 17:27:23.951280500 at scalaz.$bslash$div$class.map(Either.scala:94) 2015-08-17 17:27:23.951280500 at scalaz.$bslash$div$minus.map(Either.scala:283) 2015-08-17 17:27:23.951281500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorService$$anonfun$searchCollaborators$1.apply(CollaboratorService.scala:26) 2015-08-17 17:27:23.951282500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorService$$anonfun$searchCollaborators$1.apply(CollaboratorService.scala:25) 2015-08-17 17:27:23.951285500 at scalaz.$bslash$div$class.flatMap(Either.scala:117) 2015-08-17 17:27:23.951285500 at scalaz.$bslash$div$minus.flatMap(Either.scala:283) 2015-08-17 17:27:23.951286500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorService.searchCollaborators(CollaboratorService.scala:25) 2015-08-17 17:27:23.951287500 at com.atlassian.servicedesk.internal.web.pagedata.CollaboratorsPageDataProvider.getData(CollaboratorsPageDataProvider.scala:46) 2015-08-17 17:27:23.951288500 at com.atlassian.servicedesk.internal.rest.CollaboratorsPageResource$$anonfun$1$$anonfun$apply$2.apply(CollaboratorsPageResource.scala:48) 2015-08-17 17:27:23.951289500 at com.atlassian.servicedesk.internal.rest.CollaboratorsPageResource$$anonfun$1$$anonfun$apply$2.apply(CollaboratorsPageResource.scala:47) 2015-08-17 17:27:23.951290500 at scalaz.$bslash$div$class.flatMap(Either.scala:117)
  2. 0

    When trying to access the People / Customers section in Service Desk the section never loads Browser Console reports an error similar to this one: {noformat} GET https://instance.atlassian.net/rest/servicedesk/1/pages/people/collaborators/DSD [HTTP/1.1 500 Internal Server Error 491 ms] {noformat} JIRA Logs: {noformat}2015-08-17 17:27:23.951216500 2015-08-17 17:27:23,945 ajp-nio-127.0.0.104-8009-exec-166 ERROR sysadmin 1047x69498x1 1th18gr 201.22.212.136,131.103.27.145 /rest/servicedesk/1/pages/people/collaborators/DSD [c.a.p.r.c.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service: fromIndex(204) > toIndex(-179) 2015-08-17 17:27:23.951219500 java.lang.IllegalArgumentException: fromIndex(204) > toIndex(-179) 2015-08-17 17:27:23.951220500 at java.util.ArrayList.subListRangeCheck(ArrayList.java:1006) 2015-08-17 17:27:23.951221500 at java.util.ArrayList.subList(ArrayList.java:996) 2015-08-17 17:27:23.951237500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70.searchCrowdLimitedResults(JSDDefaultUserPickerSearchService70.java:671) 2015-08-17 17:27:23.951239500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70.access$200(JSDDefaultUserPickerSearchService70.java:74) 2015-08-17 17:27:23.951240500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70$CrowdSearchSource.search(JSDDefaultUserPickerSearchService70.java:337) 2015-08-17 17:27:23.951250500 at com.atlassian.servicedesk.internal.user.search.JSDIteratedSearcher.iteratedSearch(JSDIteratedSearcher.java:46) 2015-08-17 17:27:23.951255500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70.attemptFindUsersWithCrowd(JSDDefaultUserPickerSearchService70.java:273) 2015-08-17 17:27:23.951257500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70.findUsers(JSDDefaultUserPickerSearchService70.java:356) 2015-08-17 17:27:23.951258500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70.findUsers(JSDDefaultUserPickerSearchService70.java:148) 2015-08-17 17:27:23.951261500 at com.atlassian.servicedesk.internal.user.search.JSDUserSearchServiceBridge70Impl$1.get(JSDUserSearchServiceBridge70Impl.java:55) 2015-08-17 17:27:23.951262500 at com.atlassian.servicedesk.internal.user.search.JSDUserSearchServiceBridge70Impl$1.get(JSDUserSearchServiceBridge70Impl.java:51) 2015-08-17 17:27:23.951263500 at com.atlassian.fugue.Option$2.fold(Option.java:377) 2015-08-17 17:27:23.951265500 at com.atlassian.servicedesk.internal.user.search.JSDUserSearchServiceBridge70Impl.findUsers(JSDUserSearchServiceBridge70Impl.java:49) 2015-08-17 17:27:23.951266500 at com.atlassian.servicedesk.internal.feature.customer.user.JSDUserSearchServiceHelper.findUsers(JSDUserSearchServiceHelper.scala:161) 2015-08-17 17:27:23.951270500 at com.atlassian.servicedesk.internal.feature.customer.user.JSDUserSearchServiceHelper.searchCollaborators(JSDUserSearchServiceHelper.scala:68) 2015-08-17 17:27:23.951271500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorManager.searchCollaborators(CollaboratorManager.scala:30) 2015-08-17 17:27:23.951273500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorService$$anonfun$searchCollaborators$1$$anonfun$apply$2.apply(CollaboratorService.scala:28) 2015-08-17 17:27:23.951279500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorService$$anonfun$searchCollaborators$1$$anonfun$apply$2.apply(CollaboratorService.scala:26) 2015-08-17 17:27:23.951280500 at scalaz.$bslash$div$class.map(Either.scala:94) 2015-08-17 17:27:23.951280500 at scalaz.$bslash$div$minus.map(Either.scala:283) 2015-08-17 17:27:23.951281500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorService$$anonfun$searchCollaborators$1.apply(CollaboratorService.scala:26) 2015-08-17 17:27:23.951282500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorService$$anonfun$searchCollaborators$1.apply(CollaboratorService.scala:25) 2015-08-17 17:27:23.951285500 at scalaz.$bslash$div$class.flatMap(Either.scala:117) 2015-08-17 17:27:23.951285500 at scalaz.$bslash$div$minus.flatMap(Either.scala:283) 2015-08-17 17:27:23.951286500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorService.searchCollaborators(CollaboratorService.scala:25) 2015-08-17 17:27:23.951287500 at com.atlassian.servicedesk.internal.web.pagedata.CollaboratorsPageDataProvider.getData(CollaboratorsPageDataProvider.scala:46) 2015-08-17 17:27:23.951288500 at com.atlassian.servicedesk.internal.rest.CollaboratorsPageResource$$anonfun$1$$anonfun$apply$2.apply(CollaboratorsPageResource.scala:48) 2015-08-17 17:27:23.951289500 at com.atlassian.servicedesk.internal.rest.CollaboratorsPageResource$$anonfun$1$$anonfun$apply$2.apply(CollaboratorsPageResource.scala:47) 2015-08-17 17:27:23.951290500 at scalaz.$bslash$div$class.flatMap(Either.scala:117) 2015-08-17 17:27:23.951291500 at scalaz.$bslash$div$minus.flatMap(Either.scala:283) 2015-08-17 17:27:23.951291500 at com.atlassian.servicedesk.internal.rest.CollaboratorsPageResource$$anonfun$1.apply(CollaboratorsPageResource.scala:47) 2015-08-17 17:27:23.951292500 at com.atlassian.servicedesk.internal.rest.CollaboratorsPageResource$$anonfun$1.apply(CollaboratorsPageResource.scala:46) 2015-08-17 17:27:23.951297500 at scalaz.$bslash$div$class.flatMap(Either.scala:117) 2015-08-17 17:27:23.951298500 at scalaz.$bslash$div$minus.flatMap(Either.scala:283) 2015-08-17 17:27:23.951298500 at com.atlassian.servicedesk.internal.rest.CollaboratorsPageResource.getCollaboratorsPage(CollaboratorsPageResource.scala:46) 2015-08-17 17:27:23.951299500 ... 3 filtered 2015-08-17 17:27:23.951299500 at java.lang.reflect.Method.invoke(Method.java:497) 2015-08-17 17:27:23.951300500 ... 18 filtered 2015-08-17 17:27:23.951301500 at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:178) 2015-08-17 17:27:23.951301500 ... 1 filtered 2015-08-17 17:27:23.951302500 at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:73) 2015-08-17 17:27:23.951302500 ... 41 filtered 2015-08-17 17:27:23.951303500 at com.atlassian.plugins.cors.CorsFilter.doFilter(CorsFilter.java:65) 2015-08-17 17:27:23.951304500 ... 24 filtered 2015-08-17 17:27:23.951304500 at com.atlassian.jira.plugins.rest.HOT25715FixServletFilter.doFilter(HOT25715FixServletFilter.java:46) 2015-08-17 17:27:23.951305500 ... 52 filtered 2015-08-17 17:27:23.951305500 at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:40) 2015-08-17 17:27:23.951306500 ... 92 filtered 2015-08-17 17:27:23.951306500 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) 2015-08-17 17:27:23.951309500 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) 2015-08-17 17:27:23.951310500 at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) 2015-08-17 17:27:23.951310500 at java.lang.Thread.run(Thread.java:745) 2015-08-17 17:27:29.997660500 2015-08-17 17:27:29,997 ajp-nio-127.0.0.104-8009-exec-224 INFO FilipZ 1047x69503x1 fwy3x6 85.93.116.83,131.103.27.145 /secure/AjaxIssueAction!default.jspa [c.a.p.c.plugin.installer.ConnectAddonManager] Checking whether Connect addon 'com.gliffy.integration.jira' is enabled... 2015-08-17 17:27:29.997702500 2015-08-17 17:27:29,997 ajp-nio-127.0.0.104-8009-exec-224 INFO FilipZ 1047x69503x1 fwy3x6 85.93.116.83,131.103.27.145 /secure/AjaxIssueAction!default.jspa [c.a.p.c.plugin.installer.ConnectAddonManager] 'com.gliffy.integration.jira' is disabled 2015-08-17 17:27:38.377934500 2015-08-17 17:27:38,375 ajp-nio-127.0.0.104-8009-exec-203 WARN MartinaH 1047x69514x1 2uf7ym 85.93.116.83,131.103.27.145 /rest/issueNav/latest/preferredSearchLayout [c.a.p.r.c.security.jersey.XsrfResourceFilter] Use of the 'nocheck' value for X-Atlassian-Token has been deprecated since rest 3.0.0. Please use a value of 'no-check' instead. 2015-08-17 17:27:38.425375500 2015-08-17 17:27:38,424 ajp-nio-127.0.0.104-8009-exec-168 WARN MartinaH 1047x69515x1 2uf7ym 85.93.116.83,131.103.27.145 /rest/issueNav/1/issueTable/stable [c.a.p.r.c.security.jersey.XsrfResourceFilter] Use of the 'nocheck' value for X-Atlassian-Token has been deprecated since rest 3.0.0. Please use a value of 'no-check' instead. 2015-08-17 17:27:38.934505500 2015-08-17 17:27:38,934 ajp-nio-127.0.0.104-8009-exec-237 INFO MartinaH 1047x69519x1 2uf7ym 85.93.116.83,131.103.27.145 /secure/AjaxIssueAction!default.jspa [c.a.p.c.plugin.installer.ConnectAddonManager] Checking whether Connect addon 'com.gliffy.integration.jira' is enabled... 2015-08-17 17:27:38.934573500 2015-08-17 17:27:38,934 ajp-nio-127.0.0.104-8009-exec-237 INFO MartinaH 1047x69519x1 2uf7ym 85.93.116.83,131.103.27.145 /secure/AjaxIssueAction!default.jspa [c.a.p.c.plugin.installer.ConnectAddonManager] 'com.gliffy.integration.jira' is disabled 2015-08-17 17:27:40.761893500 2015-08-17 17:27:40,761 ajp-nio-127.0.0.104-8009-exec-234 INFO FilipZ 1047x69524x1 fwy3x6 85.93.116.83,131.103.27.145 /secure/AjaxIssueAction!default.jspa [c.a.p.c.plugin.installer.ConnectAddonManager] Checking whether Connect addon 'com.gliffy.integration.jira' is enabled... 2015-08-17 17:27:40.765159500 2015-08-17 17:27:40,761 ajp-nio-127.0.0.104-8009-exec-234 INFO FilipZ 1047x69524x1 fwy3x6 85.93.116.83,131.103.27.145 /secure/AjaxIssueAction!default.jspa [c.a.p.c.plugin.installer.ConnectAddonManager] 'com.gliffy.integration.jira' is disabled 2{noformat} *Fix / Workaround:* The fix will be released on Monday August 24th.

    Atlassian JIRA | 2 years ago | Paulo Junior [Atlassian]
    java.lang.IllegalArgumentException: fromIndex(204) > toIndex(-179) 2015-08-17 17:27:23.951220500 at java.util.ArrayList.subListRangeCheck(ArrayList.java:1006) 2015-08-17 17:27:23.951221500 at java.util.ArrayList.subList(ArrayList.java:996) 2015-08-17 17:27:23.951237500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70.searchCrowdLimitedResults(JSDDefaultUserPickerSearchService70.java:671) 2015-08-17 17:27:23.951239500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70.access$200(JSDDefaultUserPickerSearchService70.java:74) 2015-08-17 17:27:23.951240500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70$CrowdSearchSource.search(JSDDefaultUserPickerSearchService70.java:337) 2015-08-17 17:27:23.951250500 at com.atlassian.servicedesk.internal.user.search.JSDIteratedSearcher.iteratedSearch(JSDIteratedSearcher.java:46) 2015-08-17 17:27:23.951255500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70.attemptFindUsersWithCrowd(JSDDefaultUserPickerSearchService70.java:273) 2015-08-17 17:27:23.951257500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70.findUsers(JSDDefaultUserPickerSearchService70.java:356) 2015-08-17 17:27:23.951258500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70.findUsers(JSDDefaultUserPickerSearchService70.java:148) 2015-08-17 17:27:23.951261500 at com.atlassian.servicedesk.internal.user.search.JSDUserSearchServiceBridge70Impl$1.get(JSDUserSearchServiceBridge70Impl.java:55) 2015-08-17 17:27:23.951262500 at com.atlassian.servicedesk.internal.user.search.JSDUserSearchServiceBridge70Impl$1.get(JSDUserSearchServiceBridge70Impl.java:51) 2015-08-17 17:27:23.951263500 at com.atlassian.fugue.Option$2.fold(Option.java:377) 2015-08-17 17:27:23.951265500 at com.atlassian.servicedesk.internal.user.search.JSDUserSearchServiceBridge70Impl.findUsers(JSDUserSearchServiceBridge70Impl.java:49) 2015-08-17 17:27:23.951266500 at com.atlassian.servicedesk.internal.feature.customer.user.JSDUserSearchServiceHelper.findUsers(JSDUserSearchServiceHelper.scala:161) 2015-08-17 17:27:23.951270500 at com.atlassian.servicedesk.internal.feature.customer.user.JSDUserSearchServiceHelper.searchCollaborators(JSDUserSearchServiceHelper.scala:68) 2015-08-17 17:27:23.951271500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorManager.searchCollaborators(CollaboratorManager.scala:30) 2015-08-17 17:27:23.951273500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorService$$anonfun$searchCollaborators$1$$anonfun$apply$2.apply(CollaboratorService.scala:28) 2015-08-17 17:27:23.951279500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorService$$anonfun$searchCollaborators$1$$anonfun$apply$2.apply(CollaboratorService.scala:26) 2015-08-17 17:27:23.951280500 at scalaz.$bslash$div$class.map(Either.scala:94) 2015-08-17 17:27:23.951280500 at scalaz.$bslash$div$minus.map(Either.scala:283) 2015-08-17 17:27:23.951281500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorService$$anonfun$searchCollaborators$1.apply(CollaboratorService.scala:26) 2015-08-17 17:27:23.951282500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorService$$anonfun$searchCollaborators$1.apply(CollaboratorService.scala:25) 2015-08-17 17:27:23.951285500 at scalaz.$bslash$div$class.flatMap(Either.scala:117) 2015-08-17 17:27:23.951285500 at scalaz.$bslash$div$minus.flatMap(Either.scala:283) 2015-08-17 17:27:23.951286500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorService.searchCollaborators(CollaboratorService.scala:25) 2015-08-17 17:27:23.951287500 at com.atlassian.servicedesk.internal.web.pagedata.CollaboratorsPageDataProvider.getData(CollaboratorsPageDataProvider.scala:46) 2015-08-17 17:27:23.951288500 at com.atlassian.servicedesk.internal.rest.CollaboratorsPageResource$$anonfun$1$$anonfun$apply$2.apply(CollaboratorsPageResource.scala:48) 2015-08-17 17:27:23.951289500 at com.atlassian.servicedesk.internal.rest.CollaboratorsPageResource$$anonfun$1$$anonfun$apply$2.apply(CollaboratorsPageResource.scala:47) 2015-08-17 17:27:23.951290500 at scalaz.$bslash$div$class.flatMap(Either.scala:117)

    Root Cause Analysis

    1. java.lang.IllegalArgumentException

      fromIndex(204) > toIndex(-179) 2015-08-17 17:27:23.951220500 at java.util.ArrayList.subListRangeCheck(ArrayList.java:1006) 2015-08-17 17:27:23.951221500 at java.util.ArrayList.subList(ArrayList.java:996) 2015-08-17 17:27:23.951237500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70.searchCrowdLimitedResults(JSDDefaultUserPickerSearchService70.java:671) 2015-08-17 17:27:23.951239500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70.access$200(JSDDefaultUserPickerSearchService70.java:74) 2015-08-17 17:27:23.951240500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70$CrowdSearchSource.search(JSDDefaultUserPickerSearchService70.java:337) 2015-08-17 17:27:23.951250500 at com.atlassian.servicedesk.internal.user.search.JSDIteratedSearcher.iteratedSearch(JSDIteratedSearcher.java:46) 2015-08-17 17:27:23.951255500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70.attemptFindUsersWithCrowd(JSDDefaultUserPickerSearchService70.java:273) 2015-08-17 17:27:23.951257500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70.findUsers(JSDDefaultUserPickerSearchService70.java:356) 2015-08-17 17:27:23.951258500 at com.atlassian.servicedesk.internal.user.search.JSDDefaultUserPickerSearchService70.findUsers(JSDDefaultUserPickerSearchService70.java:148) 2015-08-17 17:27:23.951261500 at com.atlassian.servicedesk.internal.user.search.JSDUserSearchServiceBridge70Impl$1.get(JSDUserSearchServiceBridge70Impl.java:55) 2015-08-17 17:27:23.951262500 at com.atlassian.servicedesk.internal.user.search.JSDUserSearchServiceBridge70Impl$1.get(JSDUserSearchServiceBridge70Impl.java:51) 2015-08-17 17:27:23.951263500 at com.atlassian.fugue.Option$2.fold(Option.java:377) 2015-08-17 17:27:23.951265500 at com.atlassian.servicedesk.internal.user.search.JSDUserSearchServiceBridge70Impl.findUsers(JSDUserSearchServiceBridge70Impl.java:49) 2015-08-17 17:27:23.951266500 at com.atlassian.servicedesk.internal.feature.customer.user.JSDUserSearchServiceHelper.findUsers(JSDUserSearchServiceHelper.scala:161) 2015-08-17 17:27:23.951270500 at com.atlassian.servicedesk.internal.feature.customer.user.JSDUserSearchServiceHelper.searchCollaborators(JSDUserSearchServiceHelper.scala:68) 2015-08-17 17:27:23.951271500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorManager.searchCollaborators(CollaboratorManager.scala:30) 2015-08-17 17:27:23.951273500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorService$$anonfun$searchCollaborators$1$$anonfun$apply$2.apply(CollaboratorService.scala:28) 2015-08-17 17:27:23.951279500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorService$$anonfun$searchCollaborators$1$$anonfun$apply$2.apply(CollaboratorService.scala:26) 2015-08-17 17:27:23.951280500 at scalaz.$bslash$div$class.map(Either.scala:94) 2015-08-17 17:27:23.951280500 at scalaz.$bslash$div$minus.map(Either.scala:283) 2015-08-17 17:27:23.951281500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorService$$anonfun$searchCollaborators$1.apply(CollaboratorService.scala:26) 2015-08-17 17:27:23.951282500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorService$$anonfun$searchCollaborators$1.apply(CollaboratorService.scala:25) 2015-08-17 17:27:23.951285500 at scalaz.$bslash$div$class.flatMap(Either.scala:117) 2015-08-17 17:27:23.951285500 at scalaz.$bslash$div$minus.flatMap(Either.scala:283) 2015-08-17 17:27:23.951286500 at com.atlassian.servicedesk.internal.feature.usermanagement.collaborator.CollaboratorService.searchCollaborators(CollaboratorService.scala:25) 2015-08-17 17:27:23.951287500 at com.atlassian.servicedesk.internal.web.pagedata.CollaboratorsPageDataProvider.getData(CollaboratorsPageDataProvider.scala:46) 2015-08-17 17:27:23.951288500 at com.atlassian.servicedesk.internal.rest.CollaboratorsPageResource$$anonfun$1$$anonfun$apply$2.apply(CollaboratorsPageResource.scala:48) 2015-08-17 17:27:23.951289500 at com.atlassian.servicedesk.internal.rest.CollaboratorsPageResource$$anonfun$1$$anonfun$apply$2.apply(CollaboratorsPageResource.scala:47) 2015-08-17 17:27:23.951290500 at scalaz.$bslash$div$class.flatMap(Either.scala:117)

      at scalaz.$bslash$div$minus.flatMap()
    2. Scalaz
      $bslash$div$minus.flatMap
      1. scalaz.$bslash$div$minus.flatMap(Either.scala:283)
      1 frame
    3. com.atlassian.servicedesk
      CollaboratorsPageResource$$anonfun$1.apply
      1. com.atlassian.servicedesk.internal.rest.CollaboratorsPageResource$$anonfun$1.apply(CollaboratorsPageResource.scala:47)
      1 frame