java.lang.RuntimeException: org/apache/commons/lang/exception/ExceptionUtils

Atlassian JIRA | Vicky Kharisma [Atlassian] | 1 year ago
  1. 0

    h3. Summary SLAs not displaying for new issues after a JIRA restart because the ServiceDesk startup has not been completing correctly. h3. Environment * JIRA ServiceDesk 3.0.0-OD-03 and lower h3. Expected Results New issues created with SLA. h3. Actual Results * New issue created without SLA. * The below exception is thrown in the atlassian-jira.log file after JIRA startup: {noformat} 2015-09-30 00:07:53,938 localhost-startStop-1 ERROR [c.a.event.internal.AsynchronousAbleEventDispatcher] There was an exception thrown trying to dispatch event [com.atlassian.jira.extension.JiraStartedEvent@2b1333] from the invoker [SingleParameterMethodListenerInvoker{method=public v oid com.atlassian.sal.jira.lifecycle.JiraLifecycleManager.onJiraStart(com.atlassian.jira.extension.JiraStartedEvent), listener=com.atlassian.sal.jira.lifecycle.JiraLifecycleManager@1707737}] java.lang.RuntimeException: org/apache/commons/lang/exception/ExceptionUtils at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:54) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1$1.run(AsynchronousAbleEventDispatcher.java:48) at com.google.common.util.concurrent.MoreExecutors$DirectExecutorService.execute(MoreExecutors.java:299) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:107) at com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:160) at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:79) at com.atlassian.plugin.event.impl.DefaultPluginEventManager.broadcast(DefaultPluginEventManager.java:84) at com.atlassian.jira.upgrade.PluginUpgradeLauncher.start(PluginUpgradeLauncher.java:35) at com.atlassian.jira.startup.ActiveServicesLauncher.start(ActiveServicesLauncher.java:57) at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$postDbLaunch$290(DefaultJiraLauncher.java:140) at com.atlassian.jira.startup.DefaultJiraLauncher$$Lambda$14/9044607.run(Unknown Source) at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:356) at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:226) at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:126) at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$start$288(DefaultJiraLauncher.java:92) at com.atlassian.jira.startup.DefaultJiraLauncher$$Lambda$1/21503669.run(Unknown Source) at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:34) at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:90) at com.atlassian.jira.startup.LauncherContextListener.contextInitialized(LauncherContextListener.java:84) ... 8 filtered at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at java.lang.Thread.run(Thread.java:745) Caused by: java.lang.NoClassDefFoundError: org/apache/commons/lang/exception/ExceptionUtils at com.atlassian.jira.internal.mail.processor.feature.channel.connectionverifier.DefaultChannelConnectionVerifier.verifyConnectionDefinition(DefaultChannelConnectionVerifier.java:79) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:497) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:207) at com.sun.proxy.$Proxy3078.verifyConnectionDefinition(Unknown Source) at com.atlassian.servicedesk.internal.feature.emailchannel.emailplatform.JEPP.JEPPServiceImpl.testChannelConnection(JEPPServiceImpl.scala:46) at com.atlassian.servicedesk.internal.feature.emailchannel.emailplatform.EmailPlatformChannelManagerImpl.com$atlassian$servicedesk$internal$feature$emailchannel$emailplatform$EmailPlatformChannelManagerImpl$$testChannelConnection(EmailPlatformChannelManagerImpl.scala:421) at com.atlassian.servicedesk.internal.feature.emailchannel.emailplatform.EmailPlatformChannelManagerImpl.com$atlassian$servicedesk$internal$feature$emailchannel$emailplatform$EmailPlatformChannelManagerImpl$$testODMailboxConnectivityAndUpdateExpiredPasswords(EmailPlatformChannelManagerImpl.scala:440) at com.atlassian.servicedesk.internal.feature.emailchannel.emailplatform.EmailPlatformChannelManagerImpl$$anonfun$checkODEmailChannelConnectivityAndUpdateExpiredPasswords$1.apply(EmailPlatformChannelManagerImpl.scala:114) at com.atlassian.servicedesk.internal.feature.emailchannel.emailplatform.EmailPlatformChannelManagerImpl$$anonfun$checkODEmailChannelConnectivityAndUpdateExpiredPasswords$1.apply(EmailPlatformChannelManagerImpl.scala:114) at scala.collection.TraversableLike$$anonfun$map$1.apply(TraversableLike.scala:244) at scala.collection.TraversableLike$$anonfun$map$1.apply(TraversableLike.scala:244) at scala.collection.immutable.List.foreach(List.scala:318) at scala.collection.TraversableLike$class.map(TraversableLike.scala:244) at scala.collection.AbstractTraversable.map(Traversable.scala:105) at com.atlassian.servicedesk.internal.feature.emailchannel.emailplatform.EmailPlatformChannelManagerImpl.checkODEmailChannelConnectivityAndUpdateExpiredPasswords(EmailPlatformChannelManagerImpl.scala:113) at com.atlassian.servicedesk.internal.feature.emailchannel.EmailChannelManagerDelegator.checkODEmailChannelConnectivityAndUpdateExpiredPasswords(EmailChannelManagerDelegator.scala:44) at com.atlassian.servicedesk.internal.email.mailstore.ODMailStoreChecker.verifyAndUpdateODMailSettingsPassword(ODMailStoreChecker.java:20 at com.atlassian.servicedesk.bootstrap.lifecycle.TenantAwareneODMailInitialiser.initialize(TenantAwareneODMailInitialiser.java:59) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.loadSuccessModules(PluginLifeCycle.java:429) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.loadDynamicModules(PluginLifeCycle.java:383) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.runPluginStartupSideEffectsImpl(PluginLifeCycle.java:345) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.access$000(PluginLifeCycle.java:39) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle$1.run(PluginLifeCycle.java:276) at com.atlassian.servicedesk.bootstrap.lifecycle.LifecycleLock.writeImpl(LifecycleLock.java:115) at com.atlassian.servicedesk.bootstrap.lifecycle.LifecycleLock.runOnStartup(LifecycleLock.java:87) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.runPluginStartupSideEffects(PluginLifeCycle.java:271) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.onPluginStarted(PluginLifeCycle.java:116) at com.atlassian.servicedesk.bootstrap.lifecycle.Launcher.onStartCompleted(Launcher.java:97) at com.atlassian.servicedesk.bootstrap.lifecycle.Launcher.access$000(Launcher.java:29) at com.atlassian.servicedesk.bootstrap.lifecycle.Launcher$1$1.run(Launcher.java:59) at com.atlassian.pocketknife.api.util.runners.SealedRunner.checkSeals(SealedRunner.java:104) at com.atlassian.pocketknife.api.util.runners.SealedRunner.breakSeal(SealedRunner.java:59) at com.atlassian.servicedesk.bootstrap.lifecycle.Launcher.onStart(Launcher.java:89) at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager$4.consume(DefaultLifecycleManager.java:310) at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager$4.consume(DefaultLifecycleManager.java:306) at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager.notifyLifecyleAware(DefaultLifecycleManager.java:344) at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager.notifyOnStartIfStartedAndEnabled(DefaultLifecycleManager.java:304) at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager.access$300(DefaultLifecycleManager.java:50) at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager$3.evaluate(DefaultLifecycleManager.java:261) at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager$3.evaluate(DefaultLifecycleManager.java:257) at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager.notifyLifecycleAwares(DefaultLifecycleManager.java:286) at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager.notifyStartableLifecycleAwares(DefaultLifecycleManager.java:255) at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager.startIfApplicationSetup(DefaultLifecycleManager.java:241) at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager.start(DefaultLifecycleManager.java:230) at com.atlassian.sal.jira.lifecycle.JiraLifecycleManager.onJiraStart(JiraLifecycleManager.java:68) ... 3 filtered at java.lang.reflect.Method.invoke(Method.java:497) at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:36) ... 31 more Caused by: java.lang.ClassNotFoundException: org.apache.commons.lang.exception.ExceptionUtils not found by com.atlassian.jira.jira-email-processor-plugin [64] .... {noformat} h3.Workaround Restart JIRA instance to fix the missing SLA.

    Atlassian JIRA | 1 year ago | Vicky Kharisma [Atlassian]
    java.lang.RuntimeException: org/apache/commons/lang/exception/ExceptionUtils
  2. 0

    h3. Summary SLAs not displaying for new issues after a JIRA restart because the ServiceDesk startup has not been completing correctly. h3. Environment * JIRA ServiceDesk 3.0.0-OD-03 and lower h3. Expected Results New issues created with SLA. h3. Actual Results * New issue created without SLA. * The below exception is thrown in the atlassian-jira.log file after JIRA startup: {noformat} 2015-09-30 00:07:53,938 localhost-startStop-1 ERROR [c.a.event.internal.AsynchronousAbleEventDispatcher] There was an exception thrown trying to dispatch event [com.atlassian.jira.extension.JiraStartedEvent@2b1333] from the invoker [SingleParameterMethodListenerInvoker{method=public v oid com.atlassian.sal.jira.lifecycle.JiraLifecycleManager.onJiraStart(com.atlassian.jira.extension.JiraStartedEvent), listener=com.atlassian.sal.jira.lifecycle.JiraLifecycleManager@1707737}] java.lang.RuntimeException: org/apache/commons/lang/exception/ExceptionUtils at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:54) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1$1.run(AsynchronousAbleEventDispatcher.java:48) at com.google.common.util.concurrent.MoreExecutors$DirectExecutorService.execute(MoreExecutors.java:299) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:107) at com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:160) at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:79) at com.atlassian.plugin.event.impl.DefaultPluginEventManager.broadcast(DefaultPluginEventManager.java:84) at com.atlassian.jira.upgrade.PluginUpgradeLauncher.start(PluginUpgradeLauncher.java:35) at com.atlassian.jira.startup.ActiveServicesLauncher.start(ActiveServicesLauncher.java:57) at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$postDbLaunch$290(DefaultJiraLauncher.java:140) at com.atlassian.jira.startup.DefaultJiraLauncher$$Lambda$14/9044607.run(Unknown Source) at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:356) at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:226) at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:126) at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$start$288(DefaultJiraLauncher.java:92) at com.atlassian.jira.startup.DefaultJiraLauncher$$Lambda$1/21503669.run(Unknown Source) at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:34) at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:90) at com.atlassian.jira.startup.LauncherContextListener.contextInitialized(LauncherContextListener.java:84) ... 8 filtered at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at java.lang.Thread.run(Thread.java:745) Caused by: java.lang.NoClassDefFoundError: org/apache/commons/lang/exception/ExceptionUtils at com.atlassian.jira.internal.mail.processor.feature.channel.connectionverifier.DefaultChannelConnectionVerifier.verifyConnectionDefinition(DefaultChannelConnectionVerifier.java:79) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:497) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:207) at com.sun.proxy.$Proxy3078.verifyConnectionDefinition(Unknown Source) at com.atlassian.servicedesk.internal.feature.emailchannel.emailplatform.JEPP.JEPPServiceImpl.testChannelConnection(JEPPServiceImpl.scala:46) at com.atlassian.servicedesk.internal.feature.emailchannel.emailplatform.EmailPlatformChannelManagerImpl.com$atlassian$servicedesk$internal$feature$emailchannel$emailplatform$EmailPlatformChannelManagerImpl$$testChannelConnection(EmailPlatformChannelManagerImpl.scala:421) at com.atlassian.servicedesk.internal.feature.emailchannel.emailplatform.EmailPlatformChannelManagerImpl.com$atlassian$servicedesk$internal$feature$emailchannel$emailplatform$EmailPlatformChannelManagerImpl$$testODMailboxConnectivityAndUpdateExpiredPasswords(EmailPlatformChannelManagerImpl.scala:440) at com.atlassian.servicedesk.internal.feature.emailchannel.emailplatform.EmailPlatformChannelManagerImpl$$anonfun$checkODEmailChannelConnectivityAndUpdateExpiredPasswords$1.apply(EmailPlatformChannelManagerImpl.scala:114) at com.atlassian.servicedesk.internal.feature.emailchannel.emailplatform.EmailPlatformChannelManagerImpl$$anonfun$checkODEmailChannelConnectivityAndUpdateExpiredPasswords$1.apply(EmailPlatformChannelManagerImpl.scala:114) at scala.collection.TraversableLike$$anonfun$map$1.apply(TraversableLike.scala:244) at scala.collection.TraversableLike$$anonfun$map$1.apply(TraversableLike.scala:244) at scala.collection.immutable.List.foreach(List.scala:318) at scala.collection.TraversableLike$class.map(TraversableLike.scala:244) at scala.collection.AbstractTraversable.map(Traversable.scala:105) at com.atlassian.servicedesk.internal.feature.emailchannel.emailplatform.EmailPlatformChannelManagerImpl.checkODEmailChannelConnectivityAndUpdateExpiredPasswords(EmailPlatformChannelManagerImpl.scala:113) at com.atlassian.servicedesk.internal.feature.emailchannel.EmailChannelManagerDelegator.checkODEmailChannelConnectivityAndUpdateExpiredPasswords(EmailChannelManagerDelegator.scala:44) at com.atlassian.servicedesk.internal.email.mailstore.ODMailStoreChecker.verifyAndUpdateODMailSettingsPassword(ODMailStoreChecker.java:20 at com.atlassian.servicedesk.bootstrap.lifecycle.TenantAwareneODMailInitialiser.initialize(TenantAwareneODMailInitialiser.java:59) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.loadSuccessModules(PluginLifeCycle.java:429) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.loadDynamicModules(PluginLifeCycle.java:383) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.runPluginStartupSideEffectsImpl(PluginLifeCycle.java:345) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.access$000(PluginLifeCycle.java:39) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle$1.run(PluginLifeCycle.java:276) at com.atlassian.servicedesk.bootstrap.lifecycle.LifecycleLock.writeImpl(LifecycleLock.java:115) at com.atlassian.servicedesk.bootstrap.lifecycle.LifecycleLock.runOnStartup(LifecycleLock.java:87) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.runPluginStartupSideEffects(PluginLifeCycle.java:271) at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.onPluginStarted(PluginLifeCycle.java:116) at com.atlassian.servicedesk.bootstrap.lifecycle.Launcher.onStartCompleted(Launcher.java:97) at com.atlassian.servicedesk.bootstrap.lifecycle.Launcher.access$000(Launcher.java:29) at com.atlassian.servicedesk.bootstrap.lifecycle.Launcher$1$1.run(Launcher.java:59) at com.atlassian.pocketknife.api.util.runners.SealedRunner.checkSeals(SealedRunner.java:104) at com.atlassian.pocketknife.api.util.runners.SealedRunner.breakSeal(SealedRunner.java:59) at com.atlassian.servicedesk.bootstrap.lifecycle.Launcher.onStart(Launcher.java:89) at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager$4.consume(DefaultLifecycleManager.java:310) at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager$4.consume(DefaultLifecycleManager.java:306) at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager.notifyLifecyleAware(DefaultLifecycleManager.java:344) at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager.notifyOnStartIfStartedAndEnabled(DefaultLifecycleManager.java:304) at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager.access$300(DefaultLifecycleManager.java:50) at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager$3.evaluate(DefaultLifecycleManager.java:261) at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager$3.evaluate(DefaultLifecycleManager.java:257) at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager.notifyLifecycleAwares(DefaultLifecycleManager.java:286) at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager.notifyStartableLifecycleAwares(DefaultLifecycleManager.java:255) at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager.startIfApplicationSetup(DefaultLifecycleManager.java:241) at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager.start(DefaultLifecycleManager.java:230) at com.atlassian.sal.jira.lifecycle.JiraLifecycleManager.onJiraStart(JiraLifecycleManager.java:68) ... 3 filtered at java.lang.reflect.Method.invoke(Method.java:497) at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:36) ... 31 more Caused by: java.lang.ClassNotFoundException: org.apache.commons.lang.exception.ExceptionUtils not found by com.atlassian.jira.jira-email-processor-plugin [64] .... {noformat} h3.Workaround Restart JIRA instance to fix the missing SLA.

    Atlassian JIRA | 1 year ago | Vicky Kharisma [Atlassian]
    java.lang.RuntimeException: org/apache/commons/lang/exception/ExceptionUtils
  3. 0

    JIRA Plugin REST API call

    Stack Overflow | 9 months ago | Mydory
    java.lang.RuntimeException: com/fasterxml/jackson/core/JsonProcessingException
  4. Speed up your debug routine!

    Automated exception search integrated into your IDE

  5. 0

    Optional bundle resolution

    Stack Overflow | 9 months ago | Mydory
    java.lang.RuntimeException: com/fasterxml/jackson/core/JsonProcessingException
  6. 0

    h3. Summary Transitioning linked issue throws error in the logs h3. Steps to Reproduce # Create a Service Desk project # Create 2 issues # Link Issue 1 to Issue 2 # Transition any of the issues h3. Expected Results Issue is transitioned without any errors h3. Actual Results Issue is transitioned successfully but the following error is thrown in atlassian-jira.log: {noformat} 2016-02-22 16:51:30,533 ajp-nio-8077-exec-1 ERROR admin 1011x2590x1 ebfo6t 192.168.10.176 /secure/CommentAssignIssue.jspa [c.a.event.internal.AsynchronousAbleEventDispatcher] There was an exception thrown trying to dispatch event [com.atlassian.servicedesk.plugins.automation.modules.event.SDLinkedIssueTransitionedEventImpl@7faf12da] from the invoker [SingleParameterMethodListenerInvoker{method=public void com.atlassian.analytics.client.listener.JiraEventListener.onEvent(java.lang.Object), listener=com.atlassian.analytics.client.listener.JiraEventListener@5ccb5b11}] java.lang.RuntimeException: com/atlassian/jira/issue/status/Status at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:54) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1$1.run(AsynchronousAbleEventDispatcher.java:48) at com.google.common.util.concurrent.MoreExecutors$DirectExecutorService.execute(MoreExecutors.java:299) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:107) at com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:160) at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:79) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:483) at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:30) at com.sun.proxy.$Proxy263.publish(Unknown Source) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:483) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:207) at com.sun.proxy.$Proxy2996.publish(Unknown Source) at com.atlassian.servicedesk.plugins.automation.modules.event.provider.SDLinkedIssueEventProviderImpl.publishTransitionedEvent(SDLinkedIssueEventProviderImpl.java:134) at com.atlassian.servicedesk.plugins.automation.modules.event.provider.SDLinkedIssueEventProviderImpl.publishEvent(SDLinkedIssueEventProviderImpl.java:97) at com.atlassian.servicedesk.plugins.automation.modules.event.provider.SDLinkedIssueEventProviderImpl.onIssueEvent(SDLinkedIssueEventProviderImpl.java:83) ... 3 filtered at java.lang.reflect.Method.invoke(Method.java:483) at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:36) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1$1.run(AsynchronousAbleEventDispatcher.java:48) at com.google.common.util.concurrent.MoreExecutors$DirectExecutorService.execute(MoreExecutors.java:299) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:107) at com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:160) at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:79) at com.atlassian.jira.event.issue.DefaultIssueEventManager.publishEvent(DefaultIssueEventManager.java:145) at com.atlassian.jira.event.issue.DefaultIssueEventManager.publishAsRedundant(DefaultIssueEventManager.java:159) at com.atlassian.jira.event.issue.DefaultIssueEventManager.dispatchRedundantEvent(DefaultIssueEventManager.java:99) at com.atlassian.jira.workflow.function.event.FireIssueEventFunction.execute(FireIssueEventFunction.java:67) at com.opensymphony.workflow.AbstractWorkflow.executeFunction(AbstractWorkflow.java:1050) at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1446) at com.opensymphony.workflow.AbstractWorkflow.doAction(AbstractWorkflow.java:564) at com.atlassian.jira.workflow.OSWorkflowManager.doWorkflowActionInsideTxn(OSWorkflowManager.java:991) at com.atlassian.jira.workflow.OSWorkflowManager.doWorkflowAction(OSWorkflowManager.java:943) at com.atlassian.jira.bc.issue.DefaultIssueService.transition(DefaultIssueService.java:500) at com.atlassian.jira.web.action.issue.CommentAssignIssue.doExecute(CommentAssignIssue.java:193) ... 1 filtered at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:67) ... 7 filtered at javax.servlet.http.HttpServlet.service(HttpServlet.java:725) ... 55 filtered at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:59) ... 146 filtered at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) Caused by: java.lang.NoClassDefFoundError: com/atlassian/jira/issue/status/Status at java.lang.Class.getDeclaredMethods0(Native Method) at java.lang.Class.privateGetDeclaredMethods(Class.java:2693) at java.lang.Class.privateGetPublicMethods(Class.java:2894) at java.lang.Class.privateGetPublicMethods(Class.java:2903) at java.lang.Class.getMethods(Class.java:1607) at com.atlassian.analytics.client.extractor.PropertyExtractorHelper.extractName(PropertyExtractorHelper.java:172) at com.atlassian.analytics.client.extractor.JiraPropertyExtractor.extractName(JiraPropertyExtractor.java:155) at com.atlassian.analytics.client.serialize.EventSerializer.toAnalyticsEvent(EventSerializer.java:54) at com.atlassian.analytics.client.listener.ProductEventListener.processEventWithTiming(ProductEventListener.java:112) at com.atlassian.analytics.client.listener.ProductEventListener.processJiraEvent(ProductEventListener.java:78) at com.atlassian.analytics.client.listener.JiraEventListener.onEvent(JiraEventListener.java:61) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:483) at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:36) ... 270 more Caused by: java.lang.ClassNotFoundException: com.atlassian.jira.issue.status.Status not found by com.atlassian.servicedesk.plugins.automation.servicedesk-automation-plugin [169] at org.apache.felix.framework.BundleWiringImpl.findClassOrResourceByDelegation(BundleWiringImpl.java:1532) at org.apache.felix.framework.BundleWiringImpl.access$400(BundleWiringImpl.java:75) at org.apache.felix.framework.BundleWiringImpl$BundleClassLoader.loadClass(BundleWiringImpl.java:1955) at java.lang.ClassLoader.loadClass(ClassLoader.java:357) ... 286 more {noformat} h3.Solution / Workaround Disable "Analytics Client Plugin" add-on

    Atlassian JIRA | 9 months ago | Marcus Silveira [Atlassian]
    java.lang.RuntimeException: com/atlassian/jira/issue/status/Status

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    Root Cause Analysis

    1. java.lang.RuntimeException

      org/apache/commons/lang/exception/ExceptionUtils

      at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke()
    2. com.atlassian.event
      AsynchronousAbleEventDispatcher$1$1.run
      1. com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:54)
      2. com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1$1.run(AsynchronousAbleEventDispatcher.java:48)
      2 frames
    3. Guava
      MoreExecutors$DirectExecutorService.execute
      1. com.google.common.util.concurrent.MoreExecutors$DirectExecutorService.execute(MoreExecutors.java:299)
      1 frame
    4. com.atlassian.event
      EventPublisherImpl.publish
      1. com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:107)
      2. com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:160)
      3. com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:79)
      3 frames
    5. com.atlassian.plugin
      DefaultPluginEventManager.broadcast
      1. com.atlassian.plugin.event.impl.DefaultPluginEventManager.broadcast(DefaultPluginEventManager.java:84)
      1 frame
    6. com.atlassian.jira
      DefaultJiraLauncher.lambda$postDbLaunch$290
      1. com.atlassian.jira.upgrade.PluginUpgradeLauncher.start(PluginUpgradeLauncher.java:35)
      2. com.atlassian.jira.startup.ActiveServicesLauncher.start(ActiveServicesLauncher.java:57)
      3. com.atlassian.jira.startup.DefaultJiraLauncher.lambda$postDbLaunch$290(DefaultJiraLauncher.java:140)
      3 frames