java.net.SocketTimeoutException: Read timed out

Atlassian JIRA | mgorokhova | 1 year ago
  1. 0

    Hello! Since recently some notifications-letters from JIRA dublicates. Emails end up in error queue. Users receives multiple endless notifications until error queue is purged. Email is sent but JIRA does not believe it was. In logs I see error: "2015-10-26 11:27:14,814 Sending mailitem To='filippov@stream.ru' Subject='(RUMRAA-5) ????????? ?????????? (???????) ????????? ??????? ??? ???????? ? ?????? ????????' From='null' FromName='???????? ?????? (JIRA)' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='javax.mail.internet.MimeMultipart@87fe4b2' MessageId='null' ERROR anonymous Mail Queue Service [atlassian.mail.queue.MailQueueImpl] Error occurred in sending e-mail: To='filippov@stream.ru' Subject='(RUMRAA-5) ????????? ?????????? (???????) ????????? ??????? ??? ???????? ? ?????? ????????' From='null' FromName='???????? ?????? (JIRA)' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='<JIRA.20496.1443700203000@Atlassian.JIRA>' MimeType='text/html' Encoding='UTF-8' Multipart='javax.mail.internet.MimeMultipart@87fe4b2' MessageId='null' com.atlassian.mail.MailException: javax.mail.MessagingException: Exception reading response; nested exception is: java.net.SocketTimeoutException: Read timed out at com.atlassian.mail.server.impl.SMTPMailServerImpl.sendWithMessageId(SMTPMailServerImpl.java:213) at com.atlassian.mail.queue.SingleMailQueueItem.send(SingleMailQueueItem.java:44) at com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:66) at com.atlassian.jira.mail.JiraMailQueue$1.apply(JiraMailQueue.java:57) at com.atlassian.jira.mail.JiraMailQueue$1.apply(JiraMailQueue.java:53) at com.atlassian.jira.util.velocity.DefaultVelocityRequestContextFactory.runWithStaticBaseUrl(DefaultVelocityRequestContextFactory.java:127) at com.atlassian.jira.util.DefaultBaseUrl.runWithStaticBaseUrl(DefaultBaseUrl.java:58) at com.atlassian.jira.mail.JiraMailQueue.sendBuffer(JiraMailQueue.java:52) at com.atlassian.jira.service.services.mail.MailQueueService.run(MailQueueService.java:30) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:66) at com.atlassian.jira.service.ServiceRunner.runService(ServiceRunner.java:77) at com.atlassian.jira.service.ServiceRunner.runServiceId(ServiceRunner.java:54) at com.atlassian.jira.service.ServiceRunner.runJob(ServiceRunner.java:37) at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:136) at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:101) at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:80) at com.atlassian.scheduler.quartz1.Quartz1Job.execute(Quartz1Job.java:32) at org.quartz.core.JobRunShell.run(JobRunShell.java:223) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:549) Caused by: javax.mail.MessagingException: Exception reading response; nested exception is: java.net.SocketTimeoutException: Read timed out at com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:2210) at com.sun.mail.smtp.SMTPTransport.issueSendCommand(SMTPTransport.java:2093) at com.sun.mail.smtp.SMTPTransport.finishData(SMTPTransport.java:1900) at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:1122) at com.atlassian.mail.server.impl.SMTPMailServerImpl.sendWithMessageId(SMTPMailServerImpl.java:175) ... 18 more Caused by: java.net.SocketTimeoutException: Read timed out at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.socketRead(SocketInputStream.java:116) at java.net.SocketInputStream.read(SocketInputStream.java:170) at java.net.SocketInputStream.read(SocketInputStream.java:141) at com.sun.mail.util.TraceInputStream.read(TraceInputStream.java:110) at java.io.BufferedInputStream.fill(BufferedInputStream.java:246) at java.io.BufferedInputStream.read(BufferedInputStream.java:265) at com.sun.mail.util.LineInputStream.readLine(LineInputStream.java:89) at com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:2188) ... 22 more" Could you help me? Thank you!

    Atlassian JIRA | 1 year ago | mgorokhova
    java.net.SocketTimeoutException: Read timed out
  2. 0

    Hello! Since recently some notifications-letters from JIRA dublicates. Emails end up in error queue. Users receives multiple endless notifications until error queue is purged. Email is sent but JIRA does not believe it was. In logs I see error: "2015-10-26 11:27:14,814 Sending mailitem To='filippov@stream.ru' Subject='(RUMRAA-5) ????????? ?????????? (???????) ????????? ??????? ??? ???????? ? ?????? ????????' From='null' FromName='???????? ?????? (JIRA)' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='javax.mail.internet.MimeMultipart@87fe4b2' MessageId='null' ERROR anonymous Mail Queue Service [atlassian.mail.queue.MailQueueImpl] Error occurred in sending e-mail: To='filippov@stream.ru' Subject='(RUMRAA-5) ????????? ?????????? (???????) ????????? ??????? ??? ???????? ? ?????? ????????' From='null' FromName='???????? ?????? (JIRA)' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='<JIRA.20496.1443700203000@Atlassian.JIRA>' MimeType='text/html' Encoding='UTF-8' Multipart='javax.mail.internet.MimeMultipart@87fe4b2' MessageId='null' com.atlassian.mail.MailException: javax.mail.MessagingException: Exception reading response; nested exception is: java.net.SocketTimeoutException: Read timed out at com.atlassian.mail.server.impl.SMTPMailServerImpl.sendWithMessageId(SMTPMailServerImpl.java:213) at com.atlassian.mail.queue.SingleMailQueueItem.send(SingleMailQueueItem.java:44) at com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:66) at com.atlassian.jira.mail.JiraMailQueue$1.apply(JiraMailQueue.java:57) at com.atlassian.jira.mail.JiraMailQueue$1.apply(JiraMailQueue.java:53) at com.atlassian.jira.util.velocity.DefaultVelocityRequestContextFactory.runWithStaticBaseUrl(DefaultVelocityRequestContextFactory.java:127) at com.atlassian.jira.util.DefaultBaseUrl.runWithStaticBaseUrl(DefaultBaseUrl.java:58) at com.atlassian.jira.mail.JiraMailQueue.sendBuffer(JiraMailQueue.java:52) at com.atlassian.jira.service.services.mail.MailQueueService.run(MailQueueService.java:30) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:66) at com.atlassian.jira.service.ServiceRunner.runService(ServiceRunner.java:77) at com.atlassian.jira.service.ServiceRunner.runServiceId(ServiceRunner.java:54) at com.atlassian.jira.service.ServiceRunner.runJob(ServiceRunner.java:37) at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:136) at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:101) at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:80) at com.atlassian.scheduler.quartz1.Quartz1Job.execute(Quartz1Job.java:32) at org.quartz.core.JobRunShell.run(JobRunShell.java:223) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:549) Caused by: javax.mail.MessagingException: Exception reading response; nested exception is: java.net.SocketTimeoutException: Read timed out at com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:2210) at com.sun.mail.smtp.SMTPTransport.issueSendCommand(SMTPTransport.java:2093) at com.sun.mail.smtp.SMTPTransport.finishData(SMTPTransport.java:1900) at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:1122) at com.atlassian.mail.server.impl.SMTPMailServerImpl.sendWithMessageId(SMTPMailServerImpl.java:175) ... 18 more Caused by: java.net.SocketTimeoutException: Read timed out at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.socketRead(SocketInputStream.java:116) at java.net.SocketInputStream.read(SocketInputStream.java:170) at java.net.SocketInputStream.read(SocketInputStream.java:141) at com.sun.mail.util.TraceInputStream.read(TraceInputStream.java:110) at java.io.BufferedInputStream.fill(BufferedInputStream.java:246) at java.io.BufferedInputStream.read(BufferedInputStream.java:265) at com.sun.mail.util.LineInputStream.readLine(LineInputStream.java:89) at com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:2188) ... 22 more" Could you help me? Thank you!

    Atlassian JIRA | 1 year ago | mgorokhova
    java.net.SocketTimeoutException: Read timed out
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  4. 0

    Emails end up in error queue. Users receives multiple endless notifications until error queue is purged. Email is sent but JIRA does not believe it was. Outbound mail log shows: {code} 2012-03-23 14:24:33,050 ERROR [FHP-MAIL-BLD] Sending mailitem To='xxx@company.com' Subject='(HLP-18617) Account disabled' From='null' FromName='XXX (JIRA)' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='null' MessageId='null' ServiceRunner Mail Queue Service Error occurred in sending e-mail: To='xxx@company.com' Subject='(HLP-18617) Account disabled' From='null' FromName='XXX (JIRA)' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='null' MessageId='null' com.atlassian.mail.MailException: javax.mail.MessagingException: Exception reading response; nested exception is: java.net.SocketTimeoutException: Read timed out at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:183) at com.atlassian.mail.queue.SingleMailQueueItem.send(SingleMailQueueItem.java:38) at com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:66) at com.atlassian.jira.service.services.mail.MailQueueService.run(MailQueueService.java:28) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:47) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520) Caused by: javax.mail.MessagingException: Exception reading response; nested exception is: java.net.SocketTimeoutException: Read timed out at com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:2153) at com.sun.mail.smtp.SMTPTransport.close(SMTPTransport.java:1186) at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:162) ... 8 more Caused by: java.net.SocketTimeoutException: Read timed out at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at com.sun.mail.util.TraceInputStream.read(TraceInputStream.java:110) at java.io.BufferedInputStream.fill(Unknown Source) at java.io.BufferedInputStream.read(Unknown Source) at com.sun.mail.util.LineInputStream.readLine(LineInputStream.java:89) at com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:2131) ... 10 more {code}

    Atlassian JIRA | 5 years ago | Kevin Kuphal
    java.net.SocketTimeoutException: Read timed out
  5. 0

    Emails end up in error queue. Users receives multiple endless notifications until error queue is purged. Email is sent but JIRA does not believe it was. Outbound mail log shows: {code} 2012-03-23 14:24:33,050 ERROR [FHP-MAIL-BLD] Sending mailitem To='xxx@company.com' Subject='(HLP-18617) Account disabled' From='null' FromName='XXX (JIRA)' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='null' MessageId='null' ServiceRunner Mail Queue Service Error occurred in sending e-mail: To='xxx@company.com' Subject='(HLP-18617) Account disabled' From='null' FromName='XXX (JIRA)' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='null' MessageId='null' com.atlassian.mail.MailException: javax.mail.MessagingException: Exception reading response; nested exception is: java.net.SocketTimeoutException: Read timed out at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:183) at com.atlassian.mail.queue.SingleMailQueueItem.send(SingleMailQueueItem.java:38) at com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:66) at com.atlassian.jira.service.services.mail.MailQueueService.run(MailQueueService.java:28) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:47) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520) Caused by: javax.mail.MessagingException: Exception reading response; nested exception is: java.net.SocketTimeoutException: Read timed out at com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:2153) at com.sun.mail.smtp.SMTPTransport.close(SMTPTransport.java:1186) at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:162) ... 8 more Caused by: java.net.SocketTimeoutException: Read timed out at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at com.sun.mail.util.TraceInputStream.read(TraceInputStream.java:110) at java.io.BufferedInputStream.fill(Unknown Source) at java.io.BufferedInputStream.read(Unknown Source) at com.sun.mail.util.LineInputStream.readLine(LineInputStream.java:89) at com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:2131) ... 10 more {code}

    Atlassian JIRA | 5 years ago | Kevin Kuphal
    java.net.SocketTimeoutException: Read timed out

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    Root Cause Analysis

    1. java.net.SocketTimeoutException

      Read timed out

      at com.atlassian.mail.server.impl.SMTPMailServerImpl.sendWithMessageId()
    2. com.atlassian.mail
      MailQueueImpl.sendBuffer
      1. com.atlassian.mail.server.impl.SMTPMailServerImpl.sendWithMessageId(SMTPMailServerImpl.java:213)
      2. com.atlassian.mail.queue.SingleMailQueueItem.send(SingleMailQueueItem.java:44)
      3. com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:66)
      3 frames
    3. com.atlassian.jira
      ServiceRunner.runJob
      1. com.atlassian.jira.mail.JiraMailQueue$1.apply(JiraMailQueue.java:57)
      2. com.atlassian.jira.mail.JiraMailQueue$1.apply(JiraMailQueue.java:53)
      3. com.atlassian.jira.util.velocity.DefaultVelocityRequestContextFactory.runWithStaticBaseUrl(DefaultVelocityRequestContextFactory.java:127)
      4. com.atlassian.jira.util.DefaultBaseUrl.runWithStaticBaseUrl(DefaultBaseUrl.java:58)
      5. com.atlassian.jira.mail.JiraMailQueue.sendBuffer(JiraMailQueue.java:52)
      6. com.atlassian.jira.service.services.mail.MailQueueService.run(MailQueueService.java:30)
      7. com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:66)
      8. com.atlassian.jira.service.ServiceRunner.runService(ServiceRunner.java:77)
      9. com.atlassian.jira.service.ServiceRunner.runServiceId(ServiceRunner.java:54)
      10. com.atlassian.jira.service.ServiceRunner.runJob(ServiceRunner.java:37)
      10 frames
    4. com.atlassian.scheduler
      Quartz1Job.execute
      1. com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:136)
      2. com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:101)
      3. com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:80)
      4. com.atlassian.scheduler.quartz1.Quartz1Job.execute(Quartz1Job.java:32)
      4 frames
    5. quartz
      SimpleThreadPool$WorkerThread.run
      1. org.quartz.core.JobRunShell.run(JobRunShell.java:223)
      2. org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:549)
      2 frames