java.lang.NullPointerException: This exception has no message.


Solutions on the web

Solution icon of atlassian
via Atlassian JIRA by Matej Konecny, 1 year ago
This exception has no message.

Solution icon of atlassian
via Atlassian JIRA by Matej Konecny [Atlassian], 1 year ago
This exception has no message.

Stack trace

java.lang.NullPointerException
	at com.atlassian.servicedesk.listener.CommentTransitionListener.handleEvent(CommentTransitionListener.scala:35)
	at com.atlassian.servicedesk.listener.CommentTransitionListener$$anon$1.run(CommentTransitionListener.scala:28)
	at com.atlassian.servicedesk.util.SafeRunner.withTryCatchCondom(SafeRunner.java:58)
	at com.atlassian.servicedesk.util.SafeRunner.access$000(SafeRunner.java:14)
	at com.atlassian.servicedesk.util.SafeRunner$1.run(SafeRunner.java:36)
	at com.atlassian.servicedesk.lifecycle.LifecycleLock.runSafely(LifecycleLock.java:49)
	at com.atlassian.servicedesk.util.SafeRunner.run(SafeRunner.java:31)
	at com.atlassian.servicedesk.listener.CommentTransitionListener.waitingForCustomerTransition(CommentTransitionListener.scala:26)
	at sun.reflect.GeneratedMethodAccessor1058.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:606)
	at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:36)
	at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$2.run(AsynchronousAbleEventDispatcher.java:66)
	at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1.execute(AsynchronousAbleEventDispatcher.java:32)
	at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:60)
	at com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:160)
	at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:79)
	at com.atlassian.jira.event.issue.IssueEventDispatcher.dispatchEvent(IssueEventDispatcher.java:184)
	at com.atlassian.jira.event.issue.IssueEventDispatcher.dispatchEvent(IssueEventDispatcher.java:134)
	at com.atlassian.jira.workflow.function.event.FireIssueEventFunction.execute(FireIssueEventFunction.java:60)
	at com.opensymphony.workflow.AbstractWorkflow.executeFunction(AbstractWorkflow.java:1050)
	at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1446)
	at com.opensymphony.workflow.AbstractWorkflow.doAction(AbstractWorkflow.java:564)
	at com.atlassian.jira.workflow.OSWorkflowManager.doWorkflowActionInsideTxn(OSWorkflowManager.java:954)
	at com.atlassian.jira.workflow.OSWorkflowManager.doWorkflowAction(OSWorkflowManager.java:909)
	at com.atlassian.jira.bc.issue.DefaultIssueService.transition(DefaultIssueService.java:450)
	at sun.reflect.GeneratedMethodAccessor1340.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:606)
	at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)
	at com.sun.proxy.$Proxy347.transition(Unknown Source)
	at sun.reflect.GeneratedMethodAccessor1340.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:606)
	at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:154)
	at com.sun.proxy.$Proxy347.transition(Unknown Source)
	at com.atlassian.plugin.automation.jira.action.TransitionIssueAction.execute(TransitionIssueAction.java:97)
	at com.atlassian.plugin.automation.scheduler.RuleCallable.call(RuleCallable.java:64)
	at com.atlassian.plugin.automation.scheduler.RuleCallable.call(RuleCallable.java:20)
	at com.atlassian.plugin.automation.scheduler.ThreadLocalExecutor.executeAs(ThreadLocalExecutor.java:27)
	at com.atlassian.plugin.automation.scheduler.DefaultAutomationEventHandler$1$1.doInTransaction(DefaultAutomationEventHandler.java:48)
	at com.atlassian.sal.core.transaction.HostContextTransactionTemplate$1.doInTransaction(HostContextTransactionTemplate.java:25)
	at com.atlassian.jira.DefaultHostContextAccessor.doInTransaction(DefaultHostContextAccessor.java:34)
	at sun.reflect.GeneratedMethodAccessor134.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:606)
	at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)
	at com.sun.proxy.$Proxy374.doInTransaction(Unknown Source)
	at sun.reflect.GeneratedMethodAccessor134.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:606)
	at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:154)
	at com.sun.proxy.$Proxy374.doInTransaction(Unknown Source)
	at com.atlassian.sal.core.transaction.HostContextTransactionTemplate.execute(HostContextTransactionTemplate.java:21)
	at sun.reflect.GeneratedMethodAccessor176.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:606)
	at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
	at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)
	at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56)
	at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
	at com.sun.proxy.$Proxy2344.execute(Unknown Source)
	at com.atlassian.plugin.automation.scheduler.DefaultAutomationEventHandler$1.run(DefaultAutomationEventHandler.java:41)
	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
	at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
	at java.util.concurrent.FutureTask.run(FutureTask.java:166)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
	at java.lang.Thread.run(Thread.java:724)

Write tip

You have a different solution? A short tip here would help you and many other users who saw this issue last week.

Users with the same issue

You are the first who have seen this exception. Write a tip to help other users and build your expert profile.