java.lang.NoClassDefFoundError: Could not initialize class com.atlassian.servicedesk.plugins.automation.internal.bootstrap.database.schema.common.querydsl.Tables

Atlassian JIRA | Pedro Cora [Atlassian] | 1 year ago
  1. 0

    h3. Summary While creating a new Service Desk, the administrator gets the following exception on the screen: ||!Screen Shot 2015-09-07 at 14.55.51.png|height=400!|| {noformat} Could not initialize class com.atlassian.servicedesk.plugins.automation.internal.bootstrap.database.schema.common.querydsl.Tables Please contact the system administrator. {noformat} *The Service Desk is created if you reload the page, but it appears to be corrupt as there are no Request Types, Queues, SLAs* h3. Steps to Reproduce # Install JIRA Service Desk on JIRA. # In the Service Desk menu, click _Create a Service Desk_. # Fill in Project name and Project key and click _Create_. h3. Expected Results The Service Desk is created without any error messages and is usable after that. h3. Actual Results The below exception is thrown in the {{atlassian-jira.log}} file: {noformat} 2015-09-07 14:52:20,573 http-bio-8080-exec-17 ERROR pcora 892x1294x1 xi0v7g 0:0:0:0:0:0:0:1 /rest/servicedesk/1/servicedesk/gettingstarted [common.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service: Could not initialize class com.atlassian.servicedesk.plugins.automation.internal.bootstrap.database.schema.common.querydsl.Tables java.lang.NoClassDefFoundError: Could not initialize class com.atlassian.servicedesk.plugins.automation.internal.bootstrap.database.schema.common.querydsl.Tables at com.atlassian.servicedesk.plugins.automation.internal.configuration.project.dao.querydsl.ProjectUserContextDaoImpl.setRunAsUserContextConfigForProject(ProjectUserContextDaoImpl.java:54) at com.atlassian.servicedesk.plugins.automation.internal.configuration.project.ProjectRunAsUserContextConfigManagerImpl.setRunAsUserContextConfigForProject(ProjectRunAsUserContextConfigManagerImpl.java:66) at com.atlassian.servicedesk.plugins.automation.internal.configuration.project.ProjectRunAsUserContextConfigServiceImpl.setRunAsUserContextConfigForProject(ProjectRunAsUserContextConfigServiceImpl.java:108) at com.atlassian.servicedesk.internal.automation.defaultrule.DefaultAutomationRuleServiceImpl.setRunAsUserContextConfigForProject(DefaultAutomationRuleServiceImpl.java:187) at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService.com$atlassian$servicedesk$internal$feature$gettingstarted$GettingStartedService$$setAutomationRunAsUser(GettingStartedService.scala:428) at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$4$$anonfun$apply$5.apply(GettingStartedService.scala:158) at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$4$$anonfun$apply$5.apply(GettingStartedService.scala:155) at scalaz.$bslash$div$class.flatMap(Either.scala:117) at scalaz.$bslash$div$minus.flatMap(Either.scala:283) at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$4.apply(GettingStartedService.scala:155) at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$4.apply(GettingStartedService.scala:150) at scalaz.$bslash$div$class.flatMap(Either.scala:117) at scalaz.$bslash$div$minus.flatMap(Either.scala:283) at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2.apply(GettingStartedService.scala:150) at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2.apply(GettingStartedService.scala:147) at scalaz.$bslash$div$class.flatMap(Either.scala:117) {noformat} h3. Notes JIRA 6.4.11 h3. Workaround # Uninstall JIRA Service Desk 2.5.5; # [Download version 2.5.4|https://marketplace.atlassian.com/download/plugins/com.atlassian.servicedesk/version/205040]; # Install the OBR through the *Upload Add-on* link in the *Manage Add-ons page* as per [Installing add-ons - Installing by file upload|https://confluence.atlassian.com/display/UPM/Installing+add-ons#Installingadd-ons-Installingbyfileupload]

    Atlassian JIRA | 1 year ago | Pedro Cora [Atlassian]
    java.lang.NoClassDefFoundError: Could not initialize class com.atlassian.servicedesk.plugins.automation.internal.bootstrap.database.schema.common.querydsl.Tables
  2. 0

    h3. Summary While creating a new Service Desk, the administrator gets the following exception on the screen: ||!Screen Shot 2015-09-07 at 14.55.51.png|height=400!|| {noformat} Could not initialize class com.atlassian.servicedesk.plugins.automation.internal.bootstrap.database.schema.common.querydsl.Tables Please contact the system administrator. {noformat} *The Service Desk is created if you reload the page, but it appears to be corrupt as there are no Request Types, Queues, SLAs* h3. Steps to Reproduce # Install JIRA Service Desk on JIRA. # In the Service Desk menu, click _Create a Service Desk_. # Fill in Project name and Project key and click _Create_. h3. Expected Results The Service Desk is created without any error messages and is usable after that. h3. Actual Results The below exception is thrown in the {{atlassian-jira.log}} file: {noformat} 2015-09-07 14:52:20,573 http-bio-8080-exec-17 ERROR pcora 892x1294x1 xi0v7g 0:0:0:0:0:0:0:1 /rest/servicedesk/1/servicedesk/gettingstarted [common.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service: Could not initialize class com.atlassian.servicedesk.plugins.automation.internal.bootstrap.database.schema.common.querydsl.Tables java.lang.NoClassDefFoundError: Could not initialize class com.atlassian.servicedesk.plugins.automation.internal.bootstrap.database.schema.common.querydsl.Tables at com.atlassian.servicedesk.plugins.automation.internal.configuration.project.dao.querydsl.ProjectUserContextDaoImpl.setRunAsUserContextConfigForProject(ProjectUserContextDaoImpl.java:54) at com.atlassian.servicedesk.plugins.automation.internal.configuration.project.ProjectRunAsUserContextConfigManagerImpl.setRunAsUserContextConfigForProject(ProjectRunAsUserContextConfigManagerImpl.java:66) at com.atlassian.servicedesk.plugins.automation.internal.configuration.project.ProjectRunAsUserContextConfigServiceImpl.setRunAsUserContextConfigForProject(ProjectRunAsUserContextConfigServiceImpl.java:108) at com.atlassian.servicedesk.internal.automation.defaultrule.DefaultAutomationRuleServiceImpl.setRunAsUserContextConfigForProject(DefaultAutomationRuleServiceImpl.java:187) at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService.com$atlassian$servicedesk$internal$feature$gettingstarted$GettingStartedService$$setAutomationRunAsUser(GettingStartedService.scala:428) at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$4$$anonfun$apply$5.apply(GettingStartedService.scala:158) at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$4$$anonfun$apply$5.apply(GettingStartedService.scala:155) at scalaz.$bslash$div$class.flatMap(Either.scala:117) at scalaz.$bslash$div$minus.flatMap(Either.scala:283) at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$4.apply(GettingStartedService.scala:155) at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$4.apply(GettingStartedService.scala:150) at scalaz.$bslash$div$class.flatMap(Either.scala:117) at scalaz.$bslash$div$minus.flatMap(Either.scala:283) at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2.apply(GettingStartedService.scala:150) at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2.apply(GettingStartedService.scala:147) at scalaz.$bslash$div$class.flatMap(Either.scala:117) {noformat} h3. Notes JIRA 6.4.11 h3. Workaround # Uninstall JIRA Service Desk 2.5.5; # [Download version 2.5.4|https://marketplace.atlassian.com/download/plugins/com.atlassian.servicedesk/version/205040]; # Install the OBR through the *Upload Add-on* link in the *Manage Add-ons page* as per [Installing add-ons - Installing by file upload|https://confluence.atlassian.com/display/UPM/Installing+add-ons#Installingadd-ons-Installingbyfileupload]

    Atlassian JIRA | 1 year ago | Pedro Cora [Atlassian]
    java.lang.NoClassDefFoundError: Could not initialize class com.atlassian.servicedesk.plugins.automation.internal.bootstrap.database.schema.common.querydsl.Tables
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    Root Cause Analysis

    1. java.lang.NoClassDefFoundError

      Could not initialize class com.atlassian.servicedesk.plugins.automation.internal.bootstrap.database.schema.common.querydsl.Tables

      at com.atlassian.servicedesk.plugins.automation.internal.configuration.project.dao.querydsl.ProjectUserContextDaoImpl.setRunAsUserContextConfigForProject()
    2. com.atlassian.servicedesk
      GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$4$$anonfun$apply$5.apply
      1. com.atlassian.servicedesk.plugins.automation.internal.configuration.project.dao.querydsl.ProjectUserContextDaoImpl.setRunAsUserContextConfigForProject(ProjectUserContextDaoImpl.java:54)
      2. com.atlassian.servicedesk.plugins.automation.internal.configuration.project.ProjectRunAsUserContextConfigManagerImpl.setRunAsUserContextConfigForProject(ProjectRunAsUserContextConfigManagerImpl.java:66)
      3. com.atlassian.servicedesk.plugins.automation.internal.configuration.project.ProjectRunAsUserContextConfigServiceImpl.setRunAsUserContextConfigForProject(ProjectRunAsUserContextConfigServiceImpl.java:108)
      4. com.atlassian.servicedesk.internal.automation.defaultrule.DefaultAutomationRuleServiceImpl.setRunAsUserContextConfigForProject(DefaultAutomationRuleServiceImpl.java:187)
      5. com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService.com$atlassian$servicedesk$internal$feature$gettingstarted$GettingStartedService$$setAutomationRunAsUser(GettingStartedService.scala:428)
      6. com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$4$$anonfun$apply$5.apply(GettingStartedService.scala:158)
      7. com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$4$$anonfun$apply$5.apply(GettingStartedService.scala:155)
      7 frames
    3. Scalaz
      $bslash$div$minus.flatMap
      1. scalaz.$bslash$div$class.flatMap(Either.scala:117)
      2. scalaz.$bslash$div$minus.flatMap(Either.scala:283)
      2 frames
    4. com.atlassian.servicedesk
      GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$4.apply
      1. com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$4.apply(GettingStartedService.scala:155)
      2. com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$4.apply(GettingStartedService.scala:150)
      2 frames
    5. Scalaz
      $bslash$div$minus.flatMap
      1. scalaz.$bslash$div$class.flatMap(Either.scala:117)
      2. scalaz.$bslash$div$minus.flatMap(Either.scala:283)
      2 frames
    6. com.atlassian.servicedesk
      GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2.apply
      1. com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2.apply(GettingStartedService.scala:150)
      2. com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2.apply(GettingStartedService.scala:147)
      2 frames
    7. Scalaz
      $bslash$div$class.flatMap
      1. scalaz.$bslash$div$class.flatMap(Either.scala:117)
      1 frame