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This happens sometimes when Android fails to load the necessary libraries when you install an app. Try reinstalling it or telling your client to reinstall it, as it seems to correctly install the libraries and fixes the problem.

Solutions on the web

via Oracle Community by 3004, 1 year ago
/home/epresent/ora/lib/librwsvl60.so: /home/epresent/ora/lib/libca60.so.0: undefined symbol: mmmmsg
via Oracle Community by 3004, 4 months ago
/export/home/spbbprf1/Servers/v25_0/bb/pub/libinterface.so: ld.so.1: /usr/bin/../java/bin/../bin/sparc/native_threads/java: fatal: relocation error: file /export/home/spbbprf1/Servers/v25_0/bb/pub/libinterface.so: symbol Opsys_oneWayCryptCmpApi: refe
via Stack Overflow by chardson
, 2 years ago
/home/chardson/chardson/parallelsurf/lib/libparallelsurf.so: /home/chardson/chardson/parallelsurf/lib/libparallelsurf.so: undefined symbol: __gcj_personality_v0
via ubuntuforums.org by Unknown author, 1 year ago
/opt/azureus/libswt-pi-gtk-3139.so: /usr/lib/libcairo.so.2: undefined symbol: FT_GlyphSlot_Embolden
via Stack Overflow by Derek
, 2 years ago
/home/dcole/IM/work/ext/VC.viewer/viewerNativeDLL/libviewerNativeDLL.so: /home/dcole/IM/work/ext/VC.viewer/viewerNativeDLL/libviewerNativeDLL.so: undefined symbol: _ZTIN11xercesc_3_117SAXParseExceptionE
via Stack Overflow by benDir
, 2 years ago
/usr/lib/lp_solve/liblpsolve55j.so: liblpsolve55.so: cannot open shared object file: No such file or directory

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