java.lang.IllegalStateException: User 'xxxx' exists but has no unique key mapping.

Atlassian JIRA | Joeli McLauchlan | 11 months ago
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    JIRA Login fails with "User exists but has no unique key mapping" - Atlassian Documentation

    atlassian.com | 1 month ago
    java.lang.IllegalStateException: User 'xxxx' exists but has no unique key mapping.

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    Root Cause Analysis

    1. java.lang.IllegalStateException

      User 'xxxx' exists but has no unique key mapping.

      at com.atlassian.jira.user.util.DefaultUserManager.getUserByName()
    2. com.atlassian.jira
      JiraSeraphAuthenticator.getUser
      1. com.atlassian.jira.user.util.DefaultUserManager.getUserByName(DefaultUserManager.java:262)
      2. com.atlassian.jira.security.login.JiraSeraphAuthenticator.getUser(JiraSeraphAuthenticator.java:36)
      2 frames
    3. com.atlassian.seraph
      PasswordBasedLoginFilter.runAuthentication
      1. com.atlassian.seraph.auth.DefaultAuthenticator.login(DefaultAuthenticator.java:101)
      2. com.atlassian.seraph.filter.PasswordBasedLoginFilter.runAuthentication(PasswordBasedLoginFilter.java:127)
      2 frames