com.atlassian.theplugin.commons.remoteapi.RemoteApiLoginException: Due to multiple failed login attempts, you have been temporarily banned from using the remote API. To re-enable the remote API please log into your server via the web interface

atlassian.com | 4 months ago
  1. 0

    I get this error when i try to access my server thru the plugin. I tried loggin into the server as the error suggests but keep getting it http://myjiraserver.com/rpc/soap/jirasoapservice-v2 com.atlassian.theplugin.commons.remoteapi.RemoteApiLoginException: Due to multiple failed login attempts, you have been temporarily banned from using the remote API. To re-enable the remote API please log into your server via the web interface at com.atlassian.connector.commons.jira.soap.JIRASessionImpl.login(JIRASessionImpl.java:196) at com.atlassian.connector.commons.jira.JIRAServerFacade2Impl.testServerConnection(JIRAServerFacade2Impl.java:140) at com.atlassian.theplugin.commons.jira.IntelliJJiraServerFacade.testServerConnection(IntelliJJiraServerFacade.java:243) at com.atlassian.theplugin.idea.config.serverconfig.ProductConnector.connect(ProductConnector.java:31) at com.atlassian.theplugin.ConnectionWrapper.run(ConnectionWrapper.java:63) Caused by: com.atlassian.jira.rpc.exception.RemoteAuthenticationException: Attempt to log in user 'snarasimhan' failed. The maximum number of failed login attempts has been reached. Please log into the application through the web interface to reset the number of failed login attempts. at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39) at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27) at java.lang.reflect.Constructor.newInstance(Constructor.java:513) at java.lang.Class.newInstance0(Class.java:355) at java.lang.Class.newInstance(Class.java:308) at org.apache.axis.encoding.ser.BeanDeserializer.<init>(BeanDeserializer.java:104) at org.apache.axis.encoding.ser.BeanDeserializer.<init>(BeanDeserializer.java:90) at com.atlassian.connector.commons.jira.soap.axis.RemoteAuthenticationException.getDeserializer(RemoteAuthenticationException.java:85) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.apache.axis.encoding.ser.BaseDeserializerFactory.getSpecialized(BaseDeserializerFactory.java:154) at org.apache.axis.encoding.ser.BaseDeserializerFactory.getDeserializerAs(BaseDeserializerFactory.java:84) at org.apache.axis.encoding.DeserializationContext.getDeserializer(DeserializationContext.java:464) at org.apache.axis.encoding.DeserializationContext.getDeserializerForType(DeserializationContext.java:547) at org.apache.axis.message.SOAPFaultDetailsBuilder.onStartChild(SOAPFaultDetailsBuilder.java:157) at org.apache.axis.encoding.DeserializationContext.startElement(DeserializationContext.java:1035) at org.apache.xerces.parsers.AbstractSAXParser.startElement(Unknown Source) at org.apache.xerces.parsers.AbstractXMLDocumentParser.emptyElement(Unknown Source) at org.apache.xerces.impl.XMLNSDocumentScannerImpl.scanStartElement(Unknown Source) at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source) at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source) at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source) at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source) at org.apache.xerces.parsers.XMLParser.parse(Unknown Source) at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source) at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source) at org.apache.xerces.jaxp.SAXParserImpl.parse(Unknown Source) at org.apache.axis.encoding.DeserializationContext.parse(DeserializationContext.java:227) at org.apache.axis.SOAPPart.getAsSOAPEnvelope(SOAPPart.java:696) at org.apache.axis.Message.getSOAPEnvelope(Message.java:435) at org.apache.axis.handlers.soap.MustUnderstandChecker.invoke(MustUnderstandChecker.java:62) at org.apache.axis.client.AxisClient.invoke(AxisClient.java:206) at org.apache.axis.client.Call.invokeEngine(Call.java:2784) at org.apache.axis.client.Call.invoke(Call.java:2767) at org.apache.axis.client.Call.invoke(Call.java:2443) at org.apache.axis.client.Call.invoke(Call.java:2366) at org.apache.axis.client.Call.invoke(Call.java:1812) at com.atlassian.connector.commons.jira.soap.axis.JirasoapserviceV2SoapBindingStub.login(JirasoapserviceV2SoapBindingStub.java:4507) at com.atlassian.connector.commons.jira.soap.JIRASessionImpl.login(JIRASessionImpl.java:192) ... 4 more

    Ecosystem JIRA | 6 years ago | Suresh
    com.atlassian.theplugin.commons.remoteapi.RemoteApiLoginException: Due to multiple failed login attempts, you have been temporarily banned from using the remote API. To re-enable the remote API please log into your server via the web interface
  2. 0

    Troubleshooting Server Connection in the IntelliJ Connector - Atlassian IDE Connectors - Atlassian Documentation

    atlassian.com | 4 months ago
    com.atlassian.theplugin.commons.remoteapi.RemoteApiLoginException: Due to multiple failed login attempts, you have been temporarily banned from using the remote API. To re-enable the remote API please log into your server via the web interface
  3. 0

    When IntelliJ starts up, the connector invalidates the user account at JIRA. During startup the connector throws a dialog - complaining about "Remote JIRA Exception" Details: com.atlassian.connector.commons.jira.rss.JIRAException: com.atlassian.connector.commons.jira.rss.JIRAException: Server returned HTTP 500 (Internal Server Error) Reason: at com.atlassian.connector.commons.jira.JIRAServerFacade2Impl.getIssues(JIRAServerFacade2Impl.java:161) at com.atlassian.theplugin.commons.jira.IntelliJJiraServerFacade.getIssues(IntelliJJiraServerFacade.java:67) at com.atlassian.theplugin.jira.model.JIRAIssueListModelBuilderImpl.addIssuesToModel(JIRAIssueListModelBuilderImpl.java:118) at com.atlassian.theplugin.idea.jira.IssueListToolWindowPanel$RetrieveIssues.run(IssueListToolWindowPanel.java:1589) at com.intellij.openapi.progress.impl.ProgressManagerImpl$TaskRunnable.run(ProgressManagerImpl.java:474) at com.intellij.openapi.progress.impl.ProgressManagerImpl$2.run(ProgressManagerImpl.java:205) at com.intellij.openapi.progress.impl.ProgressManagerImpl.executeProcessUnderProgress(ProgressManagerImpl.java:233) at com.intellij.openapi.progress.impl.ProgressManagerImpl.runProcess(ProgressManagerImpl.java:196) at com.intellij.openapi.progress.impl.ProgressManagerImpl$6.run(ProgressManagerImpl.java:353) at com.intellij.openapi.application.impl.ApplicationImpl$6.run(ApplicationImpl.java:383) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:441) at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303) at java.util.concurrent.FutureTask.run(FutureTask.java:138) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908) at java.lang.Thread.run(Thread.java:619) at com.intellij.openapi.application.impl.ApplicationImpl$1$1.run(ApplicationImpl.java:131) Caused by: com.atlassian.theplugin.commons.remoteapi.RemoteApiException: com.atlassian.connector.commons.jira.rss.JIRAException: Server returned HTTP 500 (Internal Server Error) Reason: at com.atlassian.connector.commons.jira.JIRAServerFacade2Impl.getRssSession(JIRAServerFacade2Impl.java:116) at com.atlassian.connector.commons.jira.JIRAServerFacade2Impl.getIssues(JIRAServerFacade2Impl.java:154) ... 16 more Caused by: com.atlassian.connector.commons.jira.rss.JIRAException: Server returned HTTP 500 (Internal Server Error) Reason: at com.atlassian.connector.commons.jira.rss.JIRARssClient.login(JIRARssClient.java:311) at com.atlassian.connector.commons.jira.JIRAServerFacade2Impl.getRssSession(JIRAServerFacade2Impl.java:112) ... 17 more And are now prompted with a login dialog: Testing connection now always result in Authentication Failed: Details: com.atlassian.theplugin.commons.remoteapi.RemoteApiLoginException: Authentication failed at com.atlassian.connector.commons.jira.soap.JIRASessionImpl.login(JIRASessionImpl.java:200) at com.atlassian.connector.commons.jira.JIRAServerFacade2Impl.testServerConnection(JIRAServerFacade2Impl.java:140) at com.atlassian.theplugin.commons.jira.IntelliJJiraServerFacade.testServerConnection(IntelliJJiraServerFacade.java:243) at com.atlassian.theplugin.idea.config.serverconfig.ProductConnector.connect(ProductConnector.java:31) at com.atlassian.theplugin.ConnectionWrapper.run(ConnectionWrapper.java:63) Caused by: com.atlassian.jira.rpc.exception.RemoteAuthenticationException: An elevated security check is required for 'hl'. They have not been allowed an attempt to authenticate. at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39) at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27) at java.lang.reflect.Constructor.newInstance(Constructor.java:513) at java.lang.Class.newInstance0(Class.java:355) at java.lang.Class.newInstance(Class.java:308) at org.apache.axis.encoding.ser.BeanDeserializer.<init>(BeanDeserializer.java:104) at org.apache.axis.encoding.ser.BeanDeserializer.<init>(BeanDeserializer.java:90) at com.atlassian.connector.commons.jira.soap.axis.RemoteAuthenticationException.getDeserializer(RemoteAuthenticationException.java:85) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.apache.axis.encoding.ser.BaseDeserializerFactory.getSpecialized(BaseDeserializerFactory.java:154) at org.apache.axis.encoding.ser.BaseDeserializerFactory.getDeserializerAs(BaseDeserializerFactory.java:84) at org.apache.axis.encoding.DeserializationContext.getDeserializer(DeserializationContext.java:464) at org.apache.axis.encoding.DeserializationContext.getDeserializerForType(DeserializationContext.java:547) at org.apache.axis.message.SOAPFaultDetailsBuilder.onStartChild(SOAPFaultDetailsBuilder.java:157) at org.apache.axis.encoding.DeserializationContext.startElement(DeserializationContext.java:1035) at org.apache.xerces.parsers.AbstractSAXParser.startElement(Unknown Source) at org.apache.xerces.parsers.AbstractXMLDocumentParser.emptyElement(Unknown Source) at org.apache.xerces.impl.XMLNSDocumentScannerImpl.scanStartElement(Unknown Source) at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source) at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source) at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source) at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source) at org.apache.xerces.parsers.XMLParser.parse(Unknown Source) at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source) at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source) at org.apache.xerces.jaxp.SAXParserImpl.parse(Unknown Source) at org.apache.axis.encoding.DeserializationContext.parse(DeserializationContext.java:227) at org.apache.axis.SOAPPart.getAsSOAPEnvelope(SOAPPart.java:696) at org.apache.axis.Message.getSOAPEnvelope(Message.java:435) at org.apache.axis.handlers.soap.MustUnderstandChecker.invoke(MustUnderstandChecker.java:62) at org.apache.axis.client.AxisClient.invoke(AxisClient.java:206) at org.apache.axis.client.Call.invokeEngine(Call.java:2784) at org.apache.axis.client.Call.invoke(Call.java:2767) at org.apache.axis.client.Call.invoke(Call.java:2443) at org.apache.axis.client.Call.invoke(Call.java:2366) at org.apache.axis.client.Call.invoke(Call.java:1812) at com.atlassian.connector.commons.jira.soap.axis.JirasoapserviceV2SoapBindingStub.login(JirasoapserviceV2SoapBindingStub.java:4507) at com.atlassian.connector.commons.jira.soap.JIRASessionImpl.login(JIRASessionImpl.java:192) ... 4 more Now when going to the JIRA web interface and try to login here, an additional dialog is prompted: Sorry, your userid is required to answer a CAPTCHA question correctly. as if too many unsuccessful login attempts has been performed. anwsering the CAPTCHA, and going back to intellij -> im now able to connect normally to JIRA from the connector. This happens at every IntelliJ restart when loading projects where the JIRA password is NOT stored.

    Ecosystem JIRA | 6 years ago | Hans Lund
    com.atlassian.theplugin.commons.remoteapi.RemoteApiLoginException: Authentication failed
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  5. 0

    In trying to resolve this issue with the connector: https://studio.atlassian.com/browse/PL-2420 I upgraded to the SNAPSHOT release. Now unable to connect to Jira Studio via the Intellij Connector. Below is the error message I get. Unclear if the problem is with the new software, or if a security setting in Jira needs to be changed. com.atlassian.theplugin.commons.remoteapi.RemoteApiLoginException: Authentication failed at com.atlassian.connector.commons.jira.soap.JIRASessionImpl.login(JIRASessionImpl.java:200) at com.atlassian.connector.commons.jira.JIRAServerFacade2Impl.testServerConnection(JIRAServerFacade2Impl.java:140) at com.atlassian.theplugin.commons.jira.IntelliJJiraServerFacade.testServerConnection(IntelliJJiraServerFacade.java:243) at com.atlassian.theplugin.idea.config.serverconfig.ProductConnector.connect(ProductConnector.java:31) at com.atlassian.theplugin.ConnectionWrapper.run(ConnectionWrapper.java:63) Caused by: com.atlassian.jira.rpc.exception.RemoteAuthenticationException: An elevated security check is required for 'admin'. They have not been allowed an attempt to authenticate. at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39) at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27) at java.lang.reflect.Constructor.newInstance(Constructor.java:513) at java.lang.Class.newInstance0(Class.java:355) at java.lang.Class.newInstance(Class.java:308) at org.apache.axis.encoding.ser.BeanDeserializer.<init>(BeanDeserializer.java:104) at org.apache.axis.encoding.ser.BeanDeserializer.<init>(BeanDeserializer.java:90) at com.atlassian.connector.commons.jira.soap.axis.RemoteAuthenticationException.getDeserializer(RemoteAuthenticationException.java:85) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.apache.axis.encoding.ser.BaseDeserializerFactory.getSpecialized(BaseDeserializerFactory.java:154) at org.apache.axis.encoding.ser.BaseDeserializerFactory.getDeserializerAs(BaseDeserializerFactory.java:84) at org.apache.axis.encoding.DeserializationContext.getDeserializer(DeserializationContext.java:464) at org.apache.axis.encoding.DeserializationContext.getDeserializerForType(DeserializationContext.java:547) at org.apache.axis.message.SOAPFaultDetailsBuilder.onStartChild(SOAPFaultDetailsBuilder.java:157) at org.apache.axis.encoding.DeserializationContext.startElement(DeserializationContext.java:1035) at org.apache.xerces.parsers.AbstractSAXParser.startElement(Unknown Source) at org.apache.xerces.parsers.AbstractXMLDocumentParser.emptyElement(Unknown Source) at org.apache.xerces.impl.XMLNSDocumentScannerImpl.scanStartElement(Unknown Source) at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source) at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source) at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source) at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source) at org.apache.xerces.parsers.XMLParser.parse(Unknown Source) at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source) at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source) at org.apache.xerces.jaxp.SAXParserImpl.parse(Unknown Source) at org.apache.axis.encoding.DeserializationContext.parse(DeserializationContext.java:227) at org.apache.axis.SOAPPart.getAsSOAPEnvelope(SOAPPart.java:696) at org.apache.axis.Message.getSOAPEnvelope(Message.java:435) at org.apache.axis.handlers.soap.MustUnderstandChecker.invoke(MustUnderstandChecker.java:62) at org.apache.axis.client.AxisClient.invoke(AxisClient.java:206) at org.apache.axis.client.Call.invokeEngine(Call.java:2784) at org.apache.axis.client.Call.invoke(Call.java:2767) at org.apache.axis.client.Call.invoke(Call.java:2443) at org.apache.axis.client.Call.invoke(Call.java:2366) at org.apache.axis.client.Call.invoke(Call.java:1812) at com.atlassian.connector.commons.jira.soap.axis.JirasoapserviceV2SoapBindingStub.login(JirasoapserviceV2SoapBindingStub.java:4507) at com.atlassian.connector.commons.jira.soap.JIRASessionImpl.login(JIRASessionImpl.java:192) ... 4 more

    Atlassian JIRA | 6 years ago | John
    com.atlassian.theplugin.commons.remoteapi.RemoteApiLoginException: Authentication failed
  6. 0

    In trying to resolve this issue with the connector: https://studio.atlassian.com/browse/PL-2420 I upgraded to the SNAPSHOT release. Now unable to connect to Jira Studio via the Intellij Connector. Below is the error message I get. Unclear if the problem is with the new software, or if a security setting in Jira needs to be changed. com.atlassian.theplugin.commons.remoteapi.RemoteApiLoginException: Authentication failed at com.atlassian.connector.commons.jira.soap.JIRASessionImpl.login(JIRASessionImpl.java:200) at com.atlassian.connector.commons.jira.JIRAServerFacade2Impl.testServerConnection(JIRAServerFacade2Impl.java:140) at com.atlassian.theplugin.commons.jira.IntelliJJiraServerFacade.testServerConnection(IntelliJJiraServerFacade.java:243) at com.atlassian.theplugin.idea.config.serverconfig.ProductConnector.connect(ProductConnector.java:31) at com.atlassian.theplugin.ConnectionWrapper.run(ConnectionWrapper.java:63) Caused by: com.atlassian.jira.rpc.exception.RemoteAuthenticationException: An elevated security check is required for 'admin'. They have not been allowed an attempt to authenticate. at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39) at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27) at java.lang.reflect.Constructor.newInstance(Constructor.java:513) at java.lang.Class.newInstance0(Class.java:355) at java.lang.Class.newInstance(Class.java:308) at org.apache.axis.encoding.ser.BeanDeserializer.<init>(BeanDeserializer.java:104) at org.apache.axis.encoding.ser.BeanDeserializer.<init>(BeanDeserializer.java:90) at com.atlassian.connector.commons.jira.soap.axis.RemoteAuthenticationException.getDeserializer(RemoteAuthenticationException.java:85) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.apache.axis.encoding.ser.BaseDeserializerFactory.getSpecialized(BaseDeserializerFactory.java:154) at org.apache.axis.encoding.ser.BaseDeserializerFactory.getDeserializerAs(BaseDeserializerFactory.java:84) at org.apache.axis.encoding.DeserializationContext.getDeserializer(DeserializationContext.java:464) at org.apache.axis.encoding.DeserializationContext.getDeserializerForType(DeserializationContext.java:547) at org.apache.axis.message.SOAPFaultDetailsBuilder.onStartChild(SOAPFaultDetailsBuilder.java:157) at org.apache.axis.encoding.DeserializationContext.startElement(DeserializationContext.java:1035) at org.apache.xerces.parsers.AbstractSAXParser.startElement(Unknown Source) at org.apache.xerces.parsers.AbstractXMLDocumentParser.emptyElement(Unknown Source) at org.apache.xerces.impl.XMLNSDocumentScannerImpl.scanStartElement(Unknown Source) at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source) at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source) at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source) at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source) at org.apache.xerces.parsers.XMLParser.parse(Unknown Source) at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source) at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source) at org.apache.xerces.jaxp.SAXParserImpl.parse(Unknown Source) at org.apache.axis.encoding.DeserializationContext.parse(DeserializationContext.java:227) at org.apache.axis.SOAPPart.getAsSOAPEnvelope(SOAPPart.java:696) at org.apache.axis.Message.getSOAPEnvelope(Message.java:435) at org.apache.axis.handlers.soap.MustUnderstandChecker.invoke(MustUnderstandChecker.java:62) at org.apache.axis.client.AxisClient.invoke(AxisClient.java:206) at org.apache.axis.client.Call.invokeEngine(Call.java:2784) at org.apache.axis.client.Call.invoke(Call.java:2767) at org.apache.axis.client.Call.invoke(Call.java:2443) at org.apache.axis.client.Call.invoke(Call.java:2366) at org.apache.axis.client.Call.invoke(Call.java:1812) at com.atlassian.connector.commons.jira.soap.axis.JirasoapserviceV2SoapBindingStub.login(JirasoapserviceV2SoapBindingStub.java:4507) at com.atlassian.connector.commons.jira.soap.JIRASessionImpl.login(JIRASessionImpl.java:192) ... 4 more

    Atlassian JIRA | 6 years ago | John
    com.atlassian.theplugin.commons.remoteapi.RemoteApiLoginException: Authentication failed

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    Root Cause Analysis

    1. com.atlassian.jira.rpc.exception.RemoteAuthenticationException

      Attempt to log in user 'snarasimhan' failed. The maximum number of failed login attempts has been reached. Please log into the application through the web interface to reset the number of failed login attempts.

      at sun.reflect.NativeConstructorAccessorImpl.newInstance0()
    2. Java RT
      Class.newInstance
      1. sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
      2. sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)
      3. sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
      4. java.lang.reflect.Constructor.newInstance(Constructor.java:513)
      5. java.lang.Class.newInstance0(Class.java:355)
      6. java.lang.Class.newInstance(Class.java:308)
      6 frames
    3. Axis Web Services
      BeanDeserializer.<init>
      1. org.apache.axis.encoding.ser.BeanDeserializer.<init>(BeanDeserializer.java:104)
      2. org.apache.axis.encoding.ser.BeanDeserializer.<init>(BeanDeserializer.java:90)
      2 frames
    4. com.atlassian.connector
      RemoteAuthenticationException.getDeserializer
      1. com.atlassian.connector.commons.jira.soap.axis.RemoteAuthenticationException.getDeserializer(RemoteAuthenticationException.java:85)
      1 frame
    5. Java RT
      Method.invoke
      1. sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      2. sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
      3. sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
      4. java.lang.reflect.Method.invoke(Method.java:597)
      4 frames
    6. Axis Web Services
      DeserializationContext.startElement
      1. org.apache.axis.encoding.ser.BaseDeserializerFactory.getSpecialized(BaseDeserializerFactory.java:154)
      2. org.apache.axis.encoding.ser.BaseDeserializerFactory.getDeserializerAs(BaseDeserializerFactory.java:84)
      3. org.apache.axis.encoding.DeserializationContext.getDeserializer(DeserializationContext.java:464)
      4. org.apache.axis.encoding.DeserializationContext.getDeserializerForType(DeserializationContext.java:547)
      5. org.apache.axis.message.SOAPFaultDetailsBuilder.onStartChild(SOAPFaultDetailsBuilder.java:157)
      6. org.apache.axis.encoding.DeserializationContext.startElement(DeserializationContext.java:1035)
      6 frames
    7. Xerces2-j
      SAXParserImpl.parse
      1. org.apache.xerces.parsers.AbstractSAXParser.startElement(Unknown Source)
      2. org.apache.xerces.parsers.AbstractXMLDocumentParser.emptyElement(Unknown Source)
      3. org.apache.xerces.impl.XMLNSDocumentScannerImpl.scanStartElement(Unknown Source)
      4. org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)
      5. org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
      6. org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
      7. org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
      8. org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
      9. org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
      10. org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source)
      11. org.apache.xerces.jaxp.SAXParserImpl.parse(Unknown Source)
      11 frames
    8. Axis Web Services
      Call.invoke
      1. org.apache.axis.encoding.DeserializationContext.parse(DeserializationContext.java:227)
      2. org.apache.axis.SOAPPart.getAsSOAPEnvelope(SOAPPart.java:696)
      3. org.apache.axis.Message.getSOAPEnvelope(Message.java:435)
      4. org.apache.axis.handlers.soap.MustUnderstandChecker.invoke(MustUnderstandChecker.java:62)
      5. org.apache.axis.client.AxisClient.invoke(AxisClient.java:206)
      6. org.apache.axis.client.Call.invokeEngine(Call.java:2784)
      7. org.apache.axis.client.Call.invoke(Call.java:2767)
      8. org.apache.axis.client.Call.invoke(Call.java:2443)
      9. org.apache.axis.client.Call.invoke(Call.java:2366)
      10. org.apache.axis.client.Call.invoke(Call.java:1812)
      10 frames
    9. com.atlassian.connector
      JIRAServerFacade2Impl.testServerConnection
      1. com.atlassian.connector.commons.jira.soap.axis.JirasoapserviceV2SoapBindingStub.login(JirasoapserviceV2SoapBindingStub.java:4507)
      2. com.atlassian.connector.commons.jira.soap.JIRASessionImpl.login(JIRASessionImpl.java:192)
      3. com.atlassian.connector.commons.jira.JIRAServerFacade2Impl.testServerConnection(JIRAServerFacade2Impl.java:140)
      3 frames
    10. com.atlassian.theplugin
      ConnectionWrapper.run
      1. com.atlassian.theplugin.commons.jira.IntelliJJiraServerFacade.testServerConnection(IntelliJJiraServerFacade.java:243)
      2. com.atlassian.theplugin.idea.config.serverconfig.ProductConnector.connect(ProductConnector.java:31)
      3. com.atlassian.theplugin.ConnectionWrapper.run(ConnectionWrapper.java:63)
      3 frames