java.lang.NullPointerException

JIRA | bmarck | 7 years ago
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  1. 0

    JIRA Log: atlassian-jira.log 2009-11-24 08:31:06,065 JiraQuartzScheduler_Worker-2 ERROR ServiceRunner E-Mail Handler [jira.emh.engine.AbstractFieldProcessorHelper] fixup failed (bug) class java.lang.NullPointerException : null JBOSS Log: server.log 2009-11-24 08:31:06,099 ERROR [STDERR] java.lang.NullPointerException 2009-11-24 08:31:06,099 ERROR [STDERR] at com.javahollic.jira.emh.engine.EMHUserUtils.getUsersInGroup(EMHUserUtils.java:339) 2009-11-24 08:31:06,099 ERROR [STDERR] at com.javahollic.jira.emh.service.AbstractMessageHandler.sendErrorHintsToEmailSender(AbstractMessageHandler.java:757) 2009-11-24 08:31:06,099 ERROR [STDERR] at com.javahollic.jira.emh.service.EMHIssueHandler.handleMessage(EMHIssueHandler.java:182) 2009-11-24 08:31:06,099 ERROR [STDERR] at com.javahollic.jira.emh.service.CreateOrCommentHandler.handleMessage(CreateOrCommentHandler.java:69) 2009-11-24 08:31:06,099 ERROR [STDERR] at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:189) 2009-11-24 08:31:06,099 ERROR [STDERR] at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61) 2009-11-24 08:31:06,099 ERROR [STDERR] at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48) 2009-11-24 08:31:06,099 ERROR [STDERR] at org.quartz.core.JobRunShell.run(JobRunShell.java:191) 2009-11-24 08:31:06,099 ERROR [STDERR] at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516)

    JIRA | 7 years ago | bmarck
    java.lang.NullPointerException
  2. 0

    JIRA Log: atlassian-jira.log 2009-11-24 08:31:06,065 JiraQuartzScheduler_Worker-2 ERROR ServiceRunner E-Mail Handler [jira.emh.engine.AbstractFieldProcessorHelper] fixup failed (bug) class java.lang.NullPointerException : null JBOSS Log: server.log 2009-11-24 08:31:06,099 ERROR [STDERR] java.lang.NullPointerException 2009-11-24 08:31:06,099 ERROR [STDERR] at com.javahollic.jira.emh.engine.EMHUserUtils.getUsersInGroup(EMHUserUtils.java:339) 2009-11-24 08:31:06,099 ERROR [STDERR] at com.javahollic.jira.emh.service.AbstractMessageHandler.sendErrorHintsToEmailSender(AbstractMessageHandler.java:757) 2009-11-24 08:31:06,099 ERROR [STDERR] at com.javahollic.jira.emh.service.EMHIssueHandler.handleMessage(EMHIssueHandler.java:182) 2009-11-24 08:31:06,099 ERROR [STDERR] at com.javahollic.jira.emh.service.CreateOrCommentHandler.handleMessage(CreateOrCommentHandler.java:69) 2009-11-24 08:31:06,099 ERROR [STDERR] at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:189) 2009-11-24 08:31:06,099 ERROR [STDERR] at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61) 2009-11-24 08:31:06,099 ERROR [STDERR] at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48) 2009-11-24 08:31:06,099 ERROR [STDERR] at org.quartz.core.JobRunShell.run(JobRunShell.java:191) 2009-11-24 08:31:06,099 ERROR [STDERR] at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516)

    JIRA | 7 years ago | bmarck
    java.lang.NullPointerException
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  4. 0

    Added a standard multicheckbox field and the incoming mail was rejected. More information attached. {noformat} avax.mail.MessagingException: Unhandled Exception occurred during processing, type=java.lang.NullPointerException), location=com.javahollic.jira.emh.processor.BasicMailProcessor.getFieldMap(BasicMailProcessor.java:81). Likely this is a BUG: null; nested exception is: java.lang.NullPointerException at com.javahollic.jira.emh.service.EMHIssueHandler.runProcessor(EMHIssueHandler.java:494) at com.javahollic.jira.emh.service.EMHIssueHandler.handleMessage(EMHIssueHandler.java:135) at com.javahollic.jira.emh.service.CreateOrCommentHandler.handleMessage(CreateOrCommentHandler.java:67) at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:189) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:67) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48) at org.quartz.core.JobRunShell.run(JobRunShell.java:191) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516) Caused by: java.lang.NullPointerException at com.javahollic.jira.emh.processor.BasicMailProcessor.getFieldMap(BasicMailProcessor.java:81) at com.javahollic.jira.emh.processor.BasicMailProcessor.extractFieldsAndBody(BasicMailProcessor.java:154) at com.javahollic.jira.emh.service.EMHIssueHandler.runProcessor(EMHIssueHandler.java:275) ... 7 more {noformat}

    JIRA | 7 years ago | Matt Doar (ServiceRocket)
    java.lang.NullPointerException
  5. 0

    Here is the email: --------------------------------------------------------------------------------- AT&T Ticket 000000124337173 for Router USCLAMLSAIL01R/ LISLE IL cbusagent@aotscbus.ims.att.com [cbusagent@aotscbus.ims.att.com] Sent: Tuesday, May 25, 2010 4:56 PM Attachments: The AT&T Global Client Support Center has received a network event for CLAMLSAIL00. AT&T GCSC Ticket: 000000124337173 Problem Abstract: USCLAMLSAIL01R interface IF-USCLAMLSAIL01R/2 [Gi0/0] [Customer LAN interface] is unstable at 25-May-2010 22:49:49 GMT For an immediate update on this event, please log into AT&T Business Direct and reference the AT&T Ticket number --------------------------------------------------------------------------------- Here is the stack trace: 2010-05-26 08:46:10,474 JiraQuartzScheduler_Worker-3 ERROR ServiceRunner Jira Help Desk (test/dev) [jira.emh.service.CreateOrCommentHandler] Unandled Exception: null java.lang.NullPointerException at com.javahollic.jira.emh.service.WhiteGreyBlackListingHelper.isValidAfterBlackAndWhitelisting(WhiteGreyBlackListingHelper.java:188) at com.javahollic.jira.emh.service.WhiteGreyBlackListingHelper.process(WhiteGreyBlackListingHelper.java:212) at com.javahollic.jira.emh.service.AbstractMessageHandler.canHandleMessage(AbstractMessageHandler.java:236) at com.javahollic.jira.emh.service.CreateOrCommentHandler.handleMessage(CreateOrCommentHandler.java:47) at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:189) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:67) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48) at org.quartz.core.JobRunShell.run(JobRunShell.java:191) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516) --------------------------------------------------------------------------------- Processing stops at this point, so any email after this in the queue is not processed. The email is left in the mail box.

    JIRA | 7 years ago | Sean Curley
    java.lang.NullPointerException

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    Root Cause Analysis

    1. java.lang.NullPointerException

      No message provided

      at com.javahollic.jira.emh.engine.EMHUserUtils.getUsersInGroup()
    2. com.javahollic.jira
      CreateOrCommentHandler.handleMessage
      1. com.javahollic.jira.emh.engine.EMHUserUtils.getUsersInGroup(EMHUserUtils.java:339)
      2. com.javahollic.jira.emh.service.AbstractMessageHandler.sendErrorHintsToEmailSender(AbstractMessageHandler.java:757)
      3. com.javahollic.jira.emh.service.EMHIssueHandler.handleMessage(EMHIssueHandler.java:182)
      4. com.javahollic.jira.emh.service.CreateOrCommentHandler.handleMessage(CreateOrCommentHandler.java:69)
      4 frames
    3. com.atlassian.jira
      ServiceRunner.execute
      1. com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:189)
      2. com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61)
      3. com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48)
      3 frames
    4. quartz
      SimpleThreadPool$WorkerThread.run
      1. org.quartz.core.JobRunShell.run(JobRunShell.java:191)
      2. org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516)
      2 frames