java.lang.NullPointerException

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  • When I send an email like that: {code} Subject: @issueKey=STV-55 Body: @components=Component1,Component2 {code} I get this error message: {code} javax.mail.MessagingException: Unhandled Exception occurred during processing, type=java.lang.NullPointerException), location=com.javahollic.jira.emh.service.EMHIssueHandler.runProcessor(EMHIssueHandler.java:639). Likely this is a BUG: null; nested exception is: java.lang.NullPointerException at com.javahollic.jira.emh.service.EMHIssueHandler.runProcessor(EMHIssueHandler.java:645) at com.javahollic.jira.emh.service.EMHIssueHandler.handleMessage(EMHIssueHandler.java:134) at com.javahollic.jira.emh.service.CreateOrCommentHandler.handleMessage(CreateOrCommentHandler.java:87) at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:187) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:65) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:52) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520) Caused by: java.lang.NullPointerException at com.javahollic.jira.emh.service.EMHIssueHandler.runProcessor(EMHIssueHandler.java:639) ... 8 more {code} Same problem I have when I would like to edit the versions of an issue. During the issue creation it works perfect. Thanks and Cheers
    via by Andras Hee,
  • Here is the email: --------------------------------------------------------------------------------- AT&T Ticket 000000124337173 for Router USCLAMLSAIL01R/ LISLE IL cbusagent@aotscbus.ims.att.com [cbusagent@aotscbus.ims.att.com] Sent: Tuesday, May 25, 2010 4:56 PM Attachments: The AT&T Global Client Support Center has received a network event for CLAMLSAIL00. AT&T GCSC Ticket: 000000124337173 Problem Abstract: USCLAMLSAIL01R interface IF-USCLAMLSAIL01R/2 [Gi0/0] [Customer LAN interface] is unstable at 25-May-2010 22:49:49 GMT For an immediate update on this event, please log into AT&T Business Direct and reference the AT&T Ticket number --------------------------------------------------------------------------------- Here is the stack trace: 2010-05-26 08:46:10,474 JiraQuartzScheduler_Worker-3 ERROR ServiceRunner Jira Help Desk (test/dev) [jira.emh.service.CreateOrCommentHandler] Unandled Exception: null java.lang.NullPointerException at com.javahollic.jira.emh.service.WhiteGreyBlackListingHelper.isValidAfterBlackAndWhitelisting(WhiteGreyBlackListingHelper.java:188) at com.javahollic.jira.emh.service.WhiteGreyBlackListingHelper.process(WhiteGreyBlackListingHelper.java:212) at com.javahollic.jira.emh.service.AbstractMessageHandler.canHandleMessage(AbstractMessageHandler.java:236) at com.javahollic.jira.emh.service.CreateOrCommentHandler.handleMessage(CreateOrCommentHandler.java:47) at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:189) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:67) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48) at org.quartz.core.JobRunShell.run(JobRunShell.java:191) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516) --------------------------------------------------------------------------------- Processing stops at this point, so any email after this in the queue is not processed. The email is left in the mail box.
    via by Sean Curley,
    • java.lang.NullPointerException at com.javahollic.jira.emh.service.EMHIssueHandler.runProcessor(EMHIssueHandler.java:636) at com.javahollic.jira.emh.service.EMHIssueHandler.handleMessage(EMHIssueHandler.java:125) at com.javahollic.jira.emh.service.CreateOrCommentHandler.handleMessage(CreateOrCommentHandler.java:79) at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:187) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:65) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:52) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520) Caused by: java.lang.NullPointerException at com.javahollic.jira.emh.service.EMHIssueHandler.runProcessor(EMHIssueHandler.java:630) ... 8 more
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