JIRA | Georgios Dimitriadis | 6 years ago
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    When I send an email like that: {code} Subject: @issueKey=STV-55 Body: @components=Component1,Component2 {code} I get this error message: {code} javax.mail.MessagingException: Unhandled Exception occurred during processing, type=java.lang.NullPointerException), location=com.javahollic.jira.emh.service.EMHIssueHandler.runProcessor( Likely this is a BUG: null; nested exception is: java.lang.NullPointerException at com.javahollic.jira.emh.service.EMHIssueHandler.runProcessor( at com.javahollic.jira.emh.service.EMHIssueHandler.handleMessage( at com.javahollic.jira.emh.service.CreateOrCommentHandler.handleMessage( at at at com.atlassian.jira.service.ServiceRunner.execute( at at com.atlassian.multitenant.quartz.MultiTenantThreadPool$ at org.quartz.simpl.SimpleThreadPool$ Caused by: java.lang.NullPointerException at com.javahollic.jira.emh.service.EMHIssueHandler.runProcessor( ... 8 more {code} Same problem I have when I would like to edit the versions of an issue. During the issue creation it works perfect. Thanks and Cheers

    JIRA | 6 years ago | Andras Hee
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    JIRA Log: atlassian-jira.log 2009-11-24 08:31:06,065 JiraQuartzScheduler_Worker-2 ERROR ServiceRunner E-Mail Handler [jira.emh.engine.AbstractFieldProcessorHelper] fixup failed (bug) class java.lang.NullPointerException : null JBOSS Log: server.log 2009-11-24 08:31:06,099 ERROR [STDERR] java.lang.NullPointerException 2009-11-24 08:31:06,099 ERROR [STDERR] at com.javahollic.jira.emh.engine.EMHUserUtils.getUsersInGroup( 2009-11-24 08:31:06,099 ERROR [STDERR] at com.javahollic.jira.emh.service.AbstractMessageHandler.sendErrorHintsToEmailSender( 2009-11-24 08:31:06,099 ERROR [STDERR] at com.javahollic.jira.emh.service.EMHIssueHandler.handleMessage( 2009-11-24 08:31:06,099 ERROR [STDERR] at com.javahollic.jira.emh.service.CreateOrCommentHandler.handleMessage( 2009-11-24 08:31:06,099 ERROR [STDERR] at 2009-11-24 08:31:06,099 ERROR [STDERR] at 2009-11-24 08:31:06,099 ERROR [STDERR] at com.atlassian.jira.service.ServiceRunner.execute( 2009-11-24 08:31:06,099 ERROR [STDERR] at 2009-11-24 08:31:06,099 ERROR [STDERR] at org.quartz.simpl.SimpleThreadPool$

    JIRA | 7 years ago | bmarck

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    Root Cause Analysis

    1. java.lang.NullPointerException

      No message provided

      at com.javahollic.jira.emh.service.EMHIssueHandler.runProcessor()
    2. com.javahollic.jira
      1. com.javahollic.jira.emh.service.EMHIssueHandler.runProcessor(
      2. com.javahollic.jira.emh.service.EMHIssueHandler.handleMessage(
      3. com.javahollic.jira.emh.service.CreateOrCommentHandler.handleMessage(
      3 frames
    3. com.atlassian.jira
      3. com.atlassian.jira.service.ServiceRunner.execute(
      3 frames
    4. quartz
      1 frame
    5. com.atlassian.multitenant
      1. com.atlassian.multitenant.quartz.MultiTenantThreadPool$
      1 frame
    6. quartz
      1. org.quartz.simpl.SimpleThreadPool$
      1 frame