java.lang.NullPointerException

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  • We're getting these null pointer exceptions when a user sends in an email with an empty @ prefixed field processor, for example, a new issue with the following body: @priority=Minor @labels= A description of the problem.... Will generate the fulling exception: NullPointerException: null: java.lang.NullPointerException at com.javahollic.jira.emh.service.ProcessorRunner.runProcessor(ProcessorRunner.java:766) at com.javahollic.jira.emh.service.ProcessorRunner.execute(ProcessorRunner.java:161) at com.javahollic.jira.emh.service.EnterpriseMessageHandlerImpl.handleMessage(EnterpriseMessageHandlerImpl.java:202) at com.javahollic.jira.emh.service.EnterpriseMessageHandlerProxy.handleMessage(EnterpriseMessageHandlerProxy.java:43) at com.atlassian.jira.service.services.mail.MailFetcherService$1.process(MailFetcherService.java:356) at com.atlassian.jira.service.services.mail.MailFetcherService$MessageProviderImpl.getAndProcessMail(MailFetcherService.java:259) at com.atlassian.jira.service.services.mail.MailFetcherService.runImpl(MailFetcherService.java:344) at com.atlassian.jira.service.services.file.AbstractMessageHandlingService.run(AbstractMessageHandlingService.java:250) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:47) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520) Could we have it not generate a NPE in this case? Maybe have it ignore directives that don't have values? Our users are sending emails via an email template, and it will be easier to have the software ignore this then it would be to train the users to remove lines without values. No big deal if this can't be done. Thanks.
    via by Rajiv Garg,
  • We're getting these null pointer exceptions when a user sends in an email with an empty @ prefixed field processor, for example, a new issue with the following body: @priority=Minor @labels= A description of the problem.... Will generate the fulling exception: NullPointerException: null: java.lang.NullPointerException at com.javahollic.jira.emh.service.ProcessorRunner.runProcessor(ProcessorRunner.java:766) at com.javahollic.jira.emh.service.ProcessorRunner.execute(ProcessorRunner.java:161) at com.javahollic.jira.emh.service.EnterpriseMessageHandlerImpl.handleMessage(EnterpriseMessageHandlerImpl.java:202) at com.javahollic.jira.emh.service.EnterpriseMessageHandlerProxy.handleMessage(EnterpriseMessageHandlerProxy.java:43) at com.atlassian.jira.service.services.mail.MailFetcherService$1.process(MailFetcherService.java:356) at com.atlassian.jira.service.services.mail.MailFetcherService$MessageProviderImpl.getAndProcessMail(MailFetcherService.java:259) at com.atlassian.jira.service.services.mail.MailFetcherService.runImpl(MailFetcherService.java:344) at com.atlassian.jira.service.services.file.AbstractMessageHandlingService.run(AbstractMessageHandlingService.java:250) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:47) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520) Could we have it not generate a NPE in this case? Maybe have it ignore directives that don't have values? Our users are sending emails via an email template, and it will be easier to have the software ignore this then it would be to train the users to remove lines without values. No big deal if this can't be done. Thanks.
    via by Rajiv Garg,
  • getting emails from JEMH with the following errors in them [Audit result, ID: 20] forward [Filter result] Name: Action: Reason: [Exception] NullPointerException: null: java.lang.NullPointerException at com.javahollic.jira.emh.service.ProcessorRunner.runProcessor(ProcessorRunner.java:755) at com.javahollic.jira.emh.service.ProcessorRunner.execute(ProcessorRunner.java:161) at com.javahollic.jira.emh.service.EnterpriseMessageHandlerImpl.handleMessage(EnterpriseMessageHandlerImpl.java:202) at com.javahollic.jira.emh.service.EnterpriseMessageHandlerProxy.handleMessage(EnterpriseMessageHandlerProxy.java:43) at com.atlassian.jira.service.services.mail.MailFetcherService$1.process(MailFetcherService.java:356) at com.atlassian.jira.service.services.mail.MailFetcherService$MessageProviderImpl.getAndProcessMail(MailFetcherService.java:259) at com.atlassian.jira.service.services.mail.MailFetcherService.runImpl(MailFetcherService.java:344) at com.atlassian.jira.service.services.file.AbstractMessageHandlingService.run(AbstractMessageHandlingService.java:250) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:47) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520)
    via by Micah Figone,
  • Ever since upgrading our jemh version we have been receiving the below errors strings. Jira v is 5.2.8 JEMH v is 1.3.36 2013-06-05 15:22:16,002 QuartzWorker-0 ERROR anonymous Orion [jira.emh.service.EnterpriseMessageHandlerImpl] Unhandled Exception occurred during processing (mail will be deleted (to stop re-processing) but forwarded), type=java.lang.NullPointerException), location=com.javahollic.jira.emh.ui.ao.JEMHActiveObjectServiceImpl.delete(JEMHActiveObjectServiceImpl.java:789). This may be a BUG: null 2013-06-05 15:24:15,071 QuartzWorker-0 WARN ServiceRunner Orion [emh.engine.support.EMHMailUtils] There is no 'catchEmail' or 'jemhAddresseeRegexps' config option set, circularities can occur if enterprising users were then to use Jira inbox in cc: and you have user creation set. 2013-06-05 15:24:15,878 QuartzWorker-0 ERROR anonymous Orion [jira.emh.service.EnterpriseMessageHandlerImpl] Unhandled Exception (bug?): null (NPE?): NullPointerException: null: java.lang.NullPointerException at com.javahollic.jira.emh.ui.ao.JEMHActiveObjectServiceImpl.delete(JEMHActiveObjectServiceImpl.java:789) at com.javahollic.jira.emh.service.EnterpriseMessageHandlerImpl.updateAuditEvent(EnterpriseMessageHandlerImpl.java:467) at com.javahollic.jira.emh.service.EnterpriseMessageHandlerImpl.handleMessage(EnterpriseMessageHandlerImpl.java:260) at com.javahollic.jira.emh.service.EnterpriseMessageHandlerProxy.handleMessage(EnterpriseMessageHandlerProxy.java:45) at com.atlassian.jira.service.services.mail.MailFetcherService$1.process(MailFetcherService.java:368) at com.atlassian.jira.service.services.mail.MailFetcherService$MessageProviderImpl.getAndProcessMail(MailFetcherService.java:271) at com.atlassian.jira.service.services.mail.MailFetcherService.runImpl(MailFetcherService.java:356) at com.atlassian.jira.service.services.file.AbstractMessageHandlingService.run(AbstractMessageHandlingService.java:252) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:47) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520)
    via by Scott Darone,
  • Trying to add a comment to an existing issue, i am getting an exception: {code} NullPointerException: null: java.lang.NullPointerException at com.javahollic.jira.emh.module.msgfilter.NonJiraUserCommentSecurityCheck.filter(NonJiraUserCommentSecurityCheck.java:102) at com.javahollic.jira.emh.service.FilterManager.applyFilters(FilterManager.java:67) at com.javahollic.jira.emh.service.EnterpriseMessageHandlerImpl.setupHandlerAndFilters(EnterpriseMessageHandlerImpl.java:850) at com.javahollic.jira.emh.service.EnterpriseMessageHandlerImpl.handleMessage(EnterpriseMessageHandlerImpl.java:239) at com.javahollic.jira.emh.service.EnterpriseMessageHandlerProxy.handleMessage(EnterpriseMessageHandlerProxy.java:45) at com.atlassian.jira.service.services.mail.MailFetcherService$1.process(MailFetcherService.java:368) at com.atlassian.jira.service.services.mail.MailFetcherService$MessageProviderImpl.getAndProcessMail(MailFetcherService.java:271) at com.atlassian.jira.service.services.mail.MailFetcherService.runImpl(MailFetcherService.java:356) at com.atlassian.jira.service.services.file.AbstractMessageHandlingService.run(AbstractMessageHandlingService.java:252) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:47) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520) {code} According to the [documentation|https://thepluginpeople.atlassian.net/wiki/pages/viewpage.action?pageId=2850915] the custom email field & sender adress must match. The custom email field adress is the same as the senders email, here is the email header (extracted from the auditing): {code} Received: from mailgw.ids-logistik.de (80.154.0.203) by exchange.ids.net (192.168.100.6) with Microsoft SMTP Server id 14.3.158.1; Mon, 14 Oct 2013 08:25:18 +0200 Received: from mailgw.ids-logistik.de (localhost [127.0.0.1]) by localhost (Postfix) with SMTP id 7323A140779 for <marc_rink@ids-logistik.de>; Mon, 14 Oct 2013 08:25:15 +0200 (CEST) Received: from mail.dsv.com (mail.dsv.com [193.162.24.81]) by mailgw.ids-logistik.de (Postfix) with ESMTP id 6B7C414009E for <marc_rink@ids-logistik.de>; Mon, 14 Oct 2013 08:25:14 +0200 (CEST) Received: from I02121.DSV.COM (145.218.216.12) by mail.dsv.com (145.218.236.154) with Microsoft SMTP Server (TLS) id 8.3.327.1; Mon, 14 Oct 2013 08:25:17 +0200 Received: from I02135.DSV.COM ([169.254.8.230]) by I02121.dsv.com ([145.218.217.12]) with mapi id 14.02.0347.000; Mon, 14 Oct 2013 08:25:16 +0200 From: Michael Ufermann - DSV <Michael.UFERMANN@de.dsv.com> To: Rink Marc <Marc_Rink@ids-logistik.de> Subject: =?utf-8?B?REbDnCBkZXMgS3VuZGVuIEhJQiBbUE9SVEFMLTM0MzNd?= Thread-Topic: =?utf-8?B?REbDnCBkZXMgS3VuZGVuIEhJQiBbUE9SVEFMLTM0MzNd?= Thread-Index: Ac7IqiEYXOtjJIt9QGSv5IG+LaiocQ== Date: Mon, 14 Oct 2013 08:25:15 +0200 Message-ID: <781D5476D253CA4BADE5AAF3373B271C0B894D30@I02135.dsv.com> Accept-Language: de-DE, en-US Content-Language: de-DE X-MS-Exchange-Organization-AuthAs: Anonymous X-MS-Exchange-Organization-AuthSource: exchange.ids.net X-MS-Has-Attach: yes X-MS-TNEF-Correlator: Content-Type: multipart/mixed; boundary="_005_781D5476D253CA4BADE5AAF3373B271C0B894D30I02135dsvcom_" MIME-Version: 1.0 --_005_781D5476D253CA4BADE5AAF3373B271C0B894D30I02135dsvcom_ Content-Type: multipart/related; boundary="_004_781D5476D253CA4BADE5AAF3373B271C0B894D30I02135dsvcom_"; type="text/html" --_004_781D5476D253CA4BADE5AAF3373B271C0B894D30I02135dsvcom_ Content-Type: text/html; charset="utf-8" Content-ID: <A367ACF2A0EBC644A41384451E54FD66@ids.net> Content-Transfer-Encoding: base64 ... {code} See attached screenshot for the relevant issue.
    via by Marc Rink,
  • Resending the same email that has already been correctly parsed via regex results in an NPE in the audit. The "parsed out" fields (e.g. priority) are not updated on the second email, however a comment is correctly added, so something is working. NullPointerException: null: java.lang.NullPointerException at com.javahollic.jira.emh.service.ProcessorRunner.runProcessor(ProcessorRunner.java:925) at com.javahollic.jira.emh.service.ProcessorRunner.execute(ProcessorRunner.java:187) at com.javahollic.jira.emh.service.EnterpriseMessageHandlerImpl.handleMessage(EnterpriseMessageHandlerImpl.java:232) at com.javahollic.jira.emh.service.EnterpriseMessageHandlerProxy.handleMessage(EnterpriseMessageHandlerProxy.java:44) at com.atlassian.jira.service.services.mail.MailFetcherService$1.process(MailFetcherService.java:368) at com.atlassian.jira.service.services.mail.MailFetcherService$MessageProviderImpl.getAndProcessMail(MailFetcherService.java:271) at com.atlassian.jira.service.services.mail.MailFetcherService.runImpl(MailFetcherService.java:356) at com.atlassian.jira.service.services.file.AbstractMessageHandlingService.run(AbstractMessageHandlingService.java:252) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:47) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520) (Profile attached, test email attached.)
    via by Stuart Wright,
  • Ever since upgrading our jemh version we have been receiving the below errors strings. Jira v is 5.2.8 JEMH v is 1.3.36 2013-06-05 15:22:16,002 QuartzWorker-0 ERROR anonymous Orion [jira.emh.service.EnterpriseMessageHandlerImpl] Unhandled Exception occurred during processing (mail will be deleted (to stop re-processing) but forwarded), type=java.lang.NullPointerException), location=com.javahollic.jira.emh.ui.ao.JEMHActiveObjectServiceImpl.delete(JEMHActiveObjectServiceImpl.java:789). This may be a BUG: null 2013-06-05 15:24:15,071 QuartzWorker-0 WARN ServiceRunner Orion [emh.engine.support.EMHMailUtils] There is no 'catchEmail' or 'jemhAddresseeRegexps' config option set, circularities can occur if enterprising users were then to use Jira inbox in cc: and you have user creation set. 2013-06-05 15:24:15,878 QuartzWorker-0 ERROR anonymous Orion [jira.emh.service.EnterpriseMessageHandlerImpl] Unhandled Exception (bug?): null (NPE?): NullPointerException: null: java.lang.NullPointerException at com.javahollic.jira.emh.ui.ao.JEMHActiveObjectServiceImpl.delete(JEMHActiveObjectServiceImpl.java:789) at com.javahollic.jira.emh.service.EnterpriseMessageHandlerImpl.updateAuditEvent(EnterpriseMessageHandlerImpl.java:467) at com.javahollic.jira.emh.service.EnterpriseMessageHandlerImpl.handleMessage(EnterpriseMessageHandlerImpl.java:260) at com.javahollic.jira.emh.service.EnterpriseMessageHandlerProxy.handleMessage(EnterpriseMessageHandlerProxy.java:45) at com.atlassian.jira.service.services.mail.MailFetcherService$1.process(MailFetcherService.java:368) at com.atlassian.jira.service.services.mail.MailFetcherService$MessageProviderImpl.getAndProcessMail(MailFetcherService.java:271) at com.atlassian.jira.service.services.mail.MailFetcherService.runImpl(MailFetcherService.java:356) at com.atlassian.jira.service.services.file.AbstractMessageHandlingService.run(AbstractMessageHandlingService.java:252) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:47) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520)
    via by Scott Darone,
  • Hi I tried configuring ticket reopening when a resolved ticket receives a comment by email. I followed these instructions - https://thepluginpeople.atlassian.net/wiki/display/JEMH/Reopen+an+Issue+On+Comment But not very well! :) I think the problem is I forgot to enter an 'oncomment workflow advance action', but I did enter an 'advance from state' {noformat} NullPointerException: null: java.lang.NullPointerException at com.javahollic.jira.emh.engine.support.EMHIssueUtils.setupWorkflow(EMHIssueUtils.java:904) at com.javahollic.jira.emh.engine.support.EMHIssueUtils.setupWorkflow(EMHIssueUtils.java:802) at com.javahollic.jira.emh.engine.FieldProcessorMapHandler.handleCommentOrPostIssueCreationActions(FieldProcessorMapHandler.java:212) at com.javahollic.jira.emh.service.ProcessorRunner.runProcessor(ProcessorRunner.java:973) at com.javahollic.jira.emh.service.ProcessorRunner.execute(ProcessorRunner.java:323) at com.javahollic.jira.emh.service.EnterpriseMessageHandlerImpl.handleMessage(EnterpriseMessageHandlerImpl.java:291) at com.javahollic.jira.emh.service.EnterpriseMessageHandlerProxy.handleMessage(EnterpriseMessageHandlerProxy.java:45) at com.atlassian.jira.service.services.mail.MailFetcherService$1.process(MailFetcherService.java:400) at com.atlassian.jira.service.services.mail.MailFetcherService$MessageProviderImpl.getAndProcessMail(MailFetcherService.java:293) at com.atlassian.jira.service.services.mail.MailFetcherService.runImpl(MailFetcherService.java:388) at com.atlassian.jira.service.services.file.AbstractMessageHandlingService.run(AbstractMessageHandlingService.java:257) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) {noformat} Perhaps JEMH should refuse to save my configuration in this case? Thanks, Alex
    via by Alexander Fisher,
  • Hi I tried configuring ticket reopening when a resolved ticket receives a comment by email. I followed these instructions - https://thepluginpeople.atlassian.net/wiki/display/JEMH/Reopen+an+Issue+On+Comment But not very well! :) I think the problem is I forgot to enter an 'oncomment workflow advance action', but I did enter an 'advance from state' {noformat} NullPointerException: null: java.lang.NullPointerException at com.javahollic.jira.emh.engine.support.EMHIssueUtils.setupWorkflow(EMHIssueUtils.java:904) at com.javahollic.jira.emh.engine.support.EMHIssueUtils.setupWorkflow(EMHIssueUtils.java:802) at com.javahollic.jira.emh.engine.FieldProcessorMapHandler.handleCommentOrPostIssueCreationActions(FieldProcessorMapHandler.java:212) at com.javahollic.jira.emh.service.ProcessorRunner.runProcessor(ProcessorRunner.java:973) at com.javahollic.jira.emh.service.ProcessorRunner.execute(ProcessorRunner.java:323) at com.javahollic.jira.emh.service.EnterpriseMessageHandlerImpl.handleMessage(EnterpriseMessageHandlerImpl.java:291) at com.javahollic.jira.emh.service.EnterpriseMessageHandlerProxy.handleMessage(EnterpriseMessageHandlerProxy.java:45) at com.atlassian.jira.service.services.mail.MailFetcherService$1.process(MailFetcherService.java:400) at com.atlassian.jira.service.services.mail.MailFetcherService$MessageProviderImpl.getAndProcessMail(MailFetcherService.java:293) at com.atlassian.jira.service.services.mail.MailFetcherService.runImpl(MailFetcherService.java:388) at com.atlassian.jira.service.services.file.AbstractMessageHandlingService.run(AbstractMessageHandlingService.java:257) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) {noformat} Perhaps JEMH should refuse to save my configuration in this case? Thanks, Alex
    via by Alexander Fisher,
  • Hi, Firstly, I understand that support for the 'unlicensed' operation of JEMH is at your discretion -- so thanks in advance for reading this! I've set up JEMH using the example emh.properties file, tweaking to match our environment and purposes. The config appears to be loading correctly, but receipt of any email triggers an exception in the emh.log file: {noformat} 2013-09-11 15:05:41,008 QuartzScheduler_Worker-1 INFO [jira.emh.service.EnterpriseMessageHandlerProxy] com.javahollic.jira.emh.service.EnterpriseMessageHandlerProxy@c7fbc53 JEMH Proxy calling handleMessage() on com.javahollic.jira.emh.service.EnterpriseMessageHandlerImpl@1624f38e 2013-09-11 15:05:41,013 QuartzScheduler_Worker-1 INFO [jira.emh.service.DefaultJEMHAuditTrailManager] created auditEvent: -1 2013-09-11 15:05:41,014 QuartzScheduler_Worker-1 INFO [jira.emh.service.EMHFileBasedConfigImpl] Loading JEMH Configuration file : emh.properties 2013-09-11 15:05:41,014 QuartzScheduler_Worker-1 DEBUG [jira.emh.service.EMHFileBasedConfigImpl] EMH property file loaded through standard getClass.getClassloader: false 2013-09-11 15:05:41,014 QuartzScheduler_Worker-1 DEBUG [jira.emh.service.EMHFileBasedConfigImpl] attempt-1: resource load workaround, prefixing resource with WEB-INF/classes 2013-09-11 15:05:41,015 QuartzScheduler_Worker-1 DEBUG [jira.emh.service.EMHFileBasedConfigImpl] attempt-1 workaround successful: false 2013-09-11 15:05:41,015 QuartzScheduler_Worker-1 DEBUG [jira.emh.service.EMHFileBasedConfigImpl] attempt-2: resource load workaround, thread.currentThread.getContextClassLoader 2013-09-11 15:05:41,015 QuartzScheduler_Worker-1 DEBUG [jira.emh.service.EMHFileBasedConfigImpl] attempt-2 workaround successful: true 2013-09-11 15:05:41,113 QuartzScheduler_Worker-1 DEBUG [jira.emh.service.EnterpriseMessageHandlerImpl] JIRA did not find an issue from message (reply-to header) 2013-09-11 15:05:41,113 QuartzScheduler_Worker-1 DEBUG [jira.emh.service.EnterpriseMessageHandlerImpl] JIRA did not find an issue from subject. 2013-09-11 15:05:41,114 QuartzScheduler_Worker-1 INFO [jira.emh.service.EMHFileBasedConfigImpl] Loading JEMH Configuration file : emh.properties 2013-09-11 15:05:41,114 QuartzScheduler_Worker-1 DEBUG [jira.emh.service.EMHFileBasedConfigImpl] EMH property file loaded through standard getClass.getClassloader: false 2013-09-11 15:05:41,114 QuartzScheduler_Worker-1 DEBUG [jira.emh.service.EMHFileBasedConfigImpl] attempt-1: resource load workaround, prefixing resource with WEB-INF/classes 2013-09-11 15:05:41,114 QuartzScheduler_Worker-1 DEBUG [jira.emh.service.EMHFileBasedConfigImpl] attempt-1 workaround successful: false 2013-09-11 15:05:41,114 QuartzScheduler_Worker-1 DEBUG [jira.emh.service.EMHFileBasedConfigImpl] attempt-2: resource load workaround, thread.currentThread.getContextClassLoader 2013-09-11 15:05:41,114 QuartzScheduler_Worker-1 DEBUG [jira.emh.service.EMHFileBasedConfigImpl] attempt-2 workaround successful: true 2013-09-11 15:05:41,115 QuartzScheduler_Worker-1 ERROR [jira.emh.service.EnterpriseMessageHandlerImpl] Unhandled Exception (bug?): null (NPE?): NullPointerException: null: java.lang.NullPointerException at com.javahollic.jira.emh.service.FilterManager.applyFilters(FilterManager.java:53) at com.javahollic.jira.emh.service.EnterpriseMessageHandlerImpl.setupHandlerAndFilters(EnterpriseMessageHandlerImpl.java:845) at com.javahollic.jira.emh.service.EnterpriseMessageHandlerImpl.handleMessage(EnterpriseMessageHandlerImpl.java:239) at com.javahollic.jira.emh.service.EnterpriseMessageHandlerProxy.handleMessage(EnterpriseMessageHandlerProxy.java:45) at com.atlassian.jira.service.services.mail.MailFetcherService$1.process(MailFetcherService.java:368) at com.atlassian.jira.service.services.mail.MailFetcherService$MessageProviderImpl.getAndProcessMail(MailFetcherService.java:271) at com.atlassian.jira.service.services.mail.MailFetcherService.runImpl(MailFetcherService.java:356) at com.atlassian.jira.service.services.file.AbstractMessageHandlingService.run(AbstractMessageHandlingService.java:257) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520) 2013-09-11 15:05:41,128 QuartzScheduler_Worker-1 ERROR [jira.emh.service.EnterpriseMessageHandlerImpl] Unhandled Exception occurred during processing (mail will be deleted (to stop re-processing) but forwarded), type=java.lang.NullPointerException), location=com.javahollic.jira.emh.service.FilterManager.applyFilters(FilterManager.java:53). This may be a BUG: null 2013-09-11 15:05:41,162 QuartzScheduler_Worker-1 INFO [jira.emh.service.EnterpriseMessageHandlerImpl] Unhandled exception occurred, sending mail to forward user 2013-09-11 15:05:41,163 QuartzScheduler_Worker-1 INFO [jira.emh.service.EnterpriseMessageHandlerImpl] JEMH is telling JIRA to delete the email 2013-09-11 15:05:41,163 QuartzScheduler_Worker-1 INFO [jira.emh.service.EnterpriseMessageHandlerProxy] com.javahollic.jira.emh.service.EnterpriseMessageHandlerProxy@c7fbc53 Returning from handleMessage: delete=true {noformat} Any help greatly appreciated! Regards, Chris
    via by Chris Platts,
    • java.lang.NullPointerException at com.javahollic.jira.emh.service.ProcessorRunner.runProcessor(ProcessorRunner.java:766) at com.javahollic.jira.emh.service.ProcessorRunner.execute(ProcessorRunner.java:161) at com.javahollic.jira.emh.service.EnterpriseMessageHandlerImpl.handleMessage(EnterpriseMessageHandlerImpl.java:202) at com.javahollic.jira.emh.service.EnterpriseMessageHandlerProxy.handleMessage(EnterpriseMessageHandlerProxy.java:43) at com.atlassian.jira.service.services.mail.MailFetcherService$1.process(MailFetcherService.java:356) at com.atlassian.jira.service.services.mail.MailFetcherService$MessageProviderImpl.getAndProcessMail(MailFetcherService.java:259) at com.atlassian.jira.service.services.mail.MailFetcherService.runImpl(MailFetcherService.java:344) at com.atlassian.jira.service.services.file.AbstractMessageHandlingService.run(AbstractMessageHandlingService.java:250) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:47) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520)
    No Bugmate found.