om.atlassian.cache.CacheException: java.lang.NullPointerException: Null keys are not supported

JIRA | Michael Harrison | 7 months ago

    Root Cause Analysis

    1. om.atlassian.cache.CacheException

      java.lang.NullPointerException: Null keys are not supported

      at com.atlassian.cache.memory.DelegatingCache.rejectNullKey()
    2. com.atlassian.cache
      DelegatingCache.get
      1. com.atlassian.cache.memory.DelegatingCache.rejectNullKey(DelegatingCache.java:435)[atlassian-cache-memory-2.11.1.jar:?]
      2. com.atlassian.cache.memory.DelegatingCache.get(DelegatingCache.java:138)[atlassian-cache-memory-2.11.1.jar:?]
      2 frames
    3. com.atlassian.jira
      DefaultCustomFieldManager.getCustomFieldObjectByName
      1. com.atlassian.jira.issue.managers.DefaultCustomFieldManager.getCustomFieldObjectsByName(DefaultCustomFieldManager.java:394)[DefaultCustomFieldManager.class:?]
      2. com.atlassian.jira.issue.managers.DefaultCustomFieldManager.getCustomFieldObjectByName(DefaultCustomFieldManager.java:374)[DefaultCustomFieldManager.class:?]
      2 frames
    4. Java RT
      DelegatingMethodAccessorImpl.invoke
      1. sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)[?:1.8.0_60]
      2. sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)[?:1.8.0_60]
      3. sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)[?:1.8.0_60]
      3 frames