com.atlassian.jira.exception.CreateException: Error occurred while creating issue through workflow: 2016-05-04 12:08:54.699830500 at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:512) 2016-05-04 12:08:54.699831500 at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssueObject(DefaultIssueManager.java:604) 2016-05-04 12:08:54.699866500 at com.atlassian.jira.bc.issue.CloneIssueCommand.call(CloneIssueCommand.java:133) 2016-05-04 12:08:54.699866500 at com.atlassian.jira.bc.issue.CloneIssueCommand.call(CloneIssueCommand.java:61) 2016-05-04 12:08:54.699867500 at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:458) 2016-05-04 12:08:54.699867500 at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:426) 2016-05-04 12:08:54.699872500 at java.util.concurrent.FutureTask.run(FutureTask.java:266) 2016-05-04 12:08:54.699872500 at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) 2016-05-04 12:08:54.699873500 at java.util.concurrent.FutureTask.run(FutureTask.java:266) 2016-05-04 12:08:54.699880500 at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:216) 2016-05-04 12:08:54.699880500 at java.lang.Thread.run(Thread.java:745) 2016-05-04 12:08:54.699880500 Caused by: [InvalidInputException: [Error map: [{customfield_12100=Logged by is required.}]] [Error list: [[]]] 2016-05-04 12:08:54.699881500 at com.googlecode.jsu.util.ValidatorErrorsBuilder.process(ValidatorErrorsBuilder.java:47) 2016-05-04 12:08:54.699885500 at com.googlecode.jsu.workflow.validator.GenericValidator.validate(GenericValidator.java:77)

Atlassian JIRA | Marty Lavender [Atlassian] | 12 months ago
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  1. 0

    h3. Summary When atttempting to clone an issue that contains required fields, JIRA displays a generic workflow error. It does not indicate that this error is caused by a required field. h3. Environment Cloud h3. Steps to Reproduce # Create required field in screen and workflow # Create a new ticket that includes the required field # Attempt to clone the issue h3. Expected Results JIRA should indicate that there is a required field that needs to be filled out before the clone can be made h3. Actual Results JIRA displays the following error: {noformat} admin.errors.exception com.atlassian.jira.exception.CreateException: Error occurred while creating issue through workflow: {noformat} JIRA logs show the following trace: {noformat} 2016-05-04 12:08:54.699828500 2016-05-04 12:08:54,699 JiraTaskExectionThread-70 ERROR mdinkins 728x564584x1 9ki18b 4.15.43.214 /secure/CloneIssueDetails.jspa [c.a.j.bc.issue.DefaultIssueService] Error occurred while creating issue through workflow: 2016-05-04 12:08:54.699830500 com.atlassian.jira.exception.CreateException: Error occurred while creating issue through workflow: 2016-05-04 12:08:54.699830500 at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:512) 2016-05-04 12:08:54.699831500 at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssueObject(DefaultIssueManager.java:604) 2016-05-04 12:08:54.699866500 at com.atlassian.jira.bc.issue.CloneIssueCommand.call(CloneIssueCommand.java:133) 2016-05-04 12:08:54.699866500 at com.atlassian.jira.bc.issue.CloneIssueCommand.call(CloneIssueCommand.java:61) 2016-05-04 12:08:54.699867500 at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:458) 2016-05-04 12:08:54.699867500 at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:426) 2016-05-04 12:08:54.699872500 at java.util.concurrent.FutureTask.run(FutureTask.java:266) 2016-05-04 12:08:54.699872500 at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) 2016-05-04 12:08:54.699873500 at java.util.concurrent.FutureTask.run(FutureTask.java:266) 2016-05-04 12:08:54.699880500 at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:216) 2016-05-04 12:08:54.699880500 at java.lang.Thread.run(Thread.java:745) 2016-05-04 12:08:54.699880500 Caused by: [InvalidInputException: [Error map: [{customfield_12100=Logged by is required.}]] [Error list: [[]]] 2016-05-04 12:08:54.699881500 at com.googlecode.jsu.util.ValidatorErrorsBuilder.process(ValidatorErrorsBuilder.java:47) 2016-05-04 12:08:54.699885500 at com.googlecode.jsu.workflow.validator.GenericValidator.validate(GenericValidator.java:77) 2016-05-04 12:08:54.699886500 at com.atlassian.jira.workflow.SkippableValidator.validate(SkippableValidator.java:45) 2016-05-04 12:08:54.699886500 at com.opensymphony.workflow.AbstractWorkflow.verifyInputs(AbstractWorkflow.java:1512) 2016-05-04 12:08:54.699886500 at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1203) 2016-05-04 12:08:54.699891500 at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:741) 2016-05-04 12:08:54.699891500 at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:506) 2016-05-04 12:08:54.699892500 ... 10 more {noformat} h3.Workaround Customers will need to ensure that required fields are removed or make fields optional.

    Atlassian JIRA | 12 months ago | Marty Lavender [Atlassian]
    com.atlassian.jira.exception.CreateException: Error occurred while creating issue through workflow: 2016-05-04 12:08:54.699830500 at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:512) 2016-05-04 12:08:54.699831500 at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssueObject(DefaultIssueManager.java:604) 2016-05-04 12:08:54.699866500 at com.atlassian.jira.bc.issue.CloneIssueCommand.call(CloneIssueCommand.java:133) 2016-05-04 12:08:54.699866500 at com.atlassian.jira.bc.issue.CloneIssueCommand.call(CloneIssueCommand.java:61) 2016-05-04 12:08:54.699867500 at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:458) 2016-05-04 12:08:54.699867500 at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:426) 2016-05-04 12:08:54.699872500 at java.util.concurrent.FutureTask.run(FutureTask.java:266) 2016-05-04 12:08:54.699872500 at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) 2016-05-04 12:08:54.699873500 at java.util.concurrent.FutureTask.run(FutureTask.java:266) 2016-05-04 12:08:54.699880500 at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:216) 2016-05-04 12:08:54.699880500 at java.lang.Thread.run(Thread.java:745) 2016-05-04 12:08:54.699880500 Caused by: [InvalidInputException: [Error map: [{customfield_12100=Logged by is required.}]] [Error list: [[]]] 2016-05-04 12:08:54.699881500 at com.googlecode.jsu.util.ValidatorErrorsBuilder.process(ValidatorErrorsBuilder.java:47) 2016-05-04 12:08:54.699885500 at com.googlecode.jsu.workflow.validator.GenericValidator.validate(GenericValidator.java:77)
  2. 0

    h3. Summary When atttempting to clone an issue that contains required fields, JIRA displays a generic workflow error. It does not indicate that this error is caused by a required field. h3. Environment Cloud h3. Steps to Reproduce # Create required field in screen and workflow # Create a new ticket that includes the required field # Attempt to clone the issue h3. Expected Results JIRA should indicate that there is a required field that needs to be filled out before the clone can be made h3. Actual Results JIRA displays the following error: {noformat} admin.errors.exception com.atlassian.jira.exception.CreateException: Error occurred while creating issue through workflow: {noformat} JIRA logs show the following trace: {noformat} 2016-05-04 12:08:54.699828500 2016-05-04 12:08:54,699 JiraTaskExectionThread-70 ERROR mdinkins 728x564584x1 9ki18b 4.15.43.214 /secure/CloneIssueDetails.jspa [c.a.j.bc.issue.DefaultIssueService] Error occurred while creating issue through workflow: 2016-05-04 12:08:54.699830500 com.atlassian.jira.exception.CreateException: Error occurred while creating issue through workflow: 2016-05-04 12:08:54.699830500 at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:512) 2016-05-04 12:08:54.699831500 at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssueObject(DefaultIssueManager.java:604) 2016-05-04 12:08:54.699866500 at com.atlassian.jira.bc.issue.CloneIssueCommand.call(CloneIssueCommand.java:133) 2016-05-04 12:08:54.699866500 at com.atlassian.jira.bc.issue.CloneIssueCommand.call(CloneIssueCommand.java:61) 2016-05-04 12:08:54.699867500 at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:458) 2016-05-04 12:08:54.699867500 at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:426) 2016-05-04 12:08:54.699872500 at java.util.concurrent.FutureTask.run(FutureTask.java:266) 2016-05-04 12:08:54.699872500 at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) 2016-05-04 12:08:54.699873500 at java.util.concurrent.FutureTask.run(FutureTask.java:266) 2016-05-04 12:08:54.699880500 at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:216) 2016-05-04 12:08:54.699880500 at java.lang.Thread.run(Thread.java:745) 2016-05-04 12:08:54.699880500 Caused by: [InvalidInputException: [Error map: [{customfield_12100=Logged by is required.}]] [Error list: [[]]] 2016-05-04 12:08:54.699881500 at com.googlecode.jsu.util.ValidatorErrorsBuilder.process(ValidatorErrorsBuilder.java:47) 2016-05-04 12:08:54.699885500 at com.googlecode.jsu.workflow.validator.GenericValidator.validate(GenericValidator.java:77) 2016-05-04 12:08:54.699886500 at com.atlassian.jira.workflow.SkippableValidator.validate(SkippableValidator.java:45) 2016-05-04 12:08:54.699886500 at com.opensymphony.workflow.AbstractWorkflow.verifyInputs(AbstractWorkflow.java:1512) 2016-05-04 12:08:54.699886500 at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1203) 2016-05-04 12:08:54.699891500 at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:741) 2016-05-04 12:08:54.699891500 at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:506) 2016-05-04 12:08:54.699892500 ... 10 more {noformat} h3.Workaround Customers will need to ensure that required fields are removed or make fields optional.

    Atlassian JIRA | 12 months ago | Marty Lavender [Atlassian]
    com.atlassian.jira.exception.CreateException: Error occurred while creating issue through workflow: 2016-05-04 12:08:54.699830500 at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:512) 2016-05-04 12:08:54.699831500 at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssueObject(DefaultIssueManager.java:604) 2016-05-04 12:08:54.699866500 at com.atlassian.jira.bc.issue.CloneIssueCommand.call(CloneIssueCommand.java:133) 2016-05-04 12:08:54.699866500 at com.atlassian.jira.bc.issue.CloneIssueCommand.call(CloneIssueCommand.java:61) 2016-05-04 12:08:54.699867500 at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:458) 2016-05-04 12:08:54.699867500 at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:426) 2016-05-04 12:08:54.699872500 at java.util.concurrent.FutureTask.run(FutureTask.java:266) 2016-05-04 12:08:54.699872500 at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) 2016-05-04 12:08:54.699873500 at java.util.concurrent.FutureTask.run(FutureTask.java:266) 2016-05-04 12:08:54.699880500 at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:216) 2016-05-04 12:08:54.699880500 at java.lang.Thread.run(Thread.java:745) 2016-05-04 12:08:54.699880500 Caused by: [InvalidInputException: [Error map: [{customfield_12100=Logged by is required.}]] [Error list: [[]]] 2016-05-04 12:08:54.699881500 at com.googlecode.jsu.util.ValidatorErrorsBuilder.process(ValidatorErrorsBuilder.java:47) 2016-05-04 12:08:54.699885500 at com.googlecode.jsu.workflow.validator.GenericValidator.validate(GenericValidator.java:77)

    Root Cause Analysis

    1. com.atlassian.jira.exception.CreateException

      Error occurred while creating issue through workflow: 2016-05-04 12:08:54.699830500 at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:512) 2016-05-04 12:08:54.699831500 at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssueObject(DefaultIssueManager.java:604) 2016-05-04 12:08:54.699866500 at com.atlassian.jira.bc.issue.CloneIssueCommand.call(CloneIssueCommand.java:133) 2016-05-04 12:08:54.699866500 at com.atlassian.jira.bc.issue.CloneIssueCommand.call(CloneIssueCommand.java:61) 2016-05-04 12:08:54.699867500 at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:458) 2016-05-04 12:08:54.699867500 at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:426) 2016-05-04 12:08:54.699872500 at java.util.concurrent.FutureTask.run(FutureTask.java:266) 2016-05-04 12:08:54.699872500 at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) 2016-05-04 12:08:54.699873500 at java.util.concurrent.FutureTask.run(FutureTask.java:266) 2016-05-04 12:08:54.699880500 at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:216) 2016-05-04 12:08:54.699880500 at java.lang.Thread.run(Thread.java:745) 2016-05-04 12:08:54.699880500 Caused by: [InvalidInputException: [Error map: [{customfield_12100=Logged by is required.}]] [Error list: [[]]] 2016-05-04 12:08:54.699881500 at com.googlecode.jsu.util.ValidatorErrorsBuilder.process(ValidatorErrorsBuilder.java:47) 2016-05-04 12:08:54.699885500 at com.googlecode.jsu.workflow.validator.GenericValidator.validate(GenericValidator.java:77)

      at com.atlassian.jira.workflow.SkippableValidator.validate()
    2. com.atlassian.jira
      SkippableValidator.validate
      1. com.atlassian.jira.workflow.SkippableValidator.validate(SkippableValidator.java:45)
      1 frame
    3. com.opensymphony.workflow
      AbstractWorkflow.transitionWorkflow
      1. com.opensymphony.workflow.AbstractWorkflow.verifyInputs(AbstractWorkflow.java:1512)
      2. com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1203)
      2 frames