com.sun.pdfview.PDFParseException: Unknown command: qq @4000000054f869e025edccfc at com.sun.pdfview.PDFParser.iterate(PDFParser.java:800) @4000000054f869e025edccfc at com.sun.pdfview.BaseWatchable.run(BaseWatchable.java:101)

Atlassian JIRA | Jaime Silveira [Atlassian] | 2 years ago
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  1. 0

    Some PDFs files when viewed with the PDF macro are blank and the following stacktrace can be seen: {noformat} @4000000054f869e025edc52c com.sun.pdfview.PDFParseException: Unknown command: qq @4000000054f869e025edccfc at com.sun.pdfview.PDFParser.iterate(PDFParser.java:800) @4000000054f869e025edccfc at com.sun.pdfview.BaseWatchable.run(BaseWatchable.java:101) @4000000054f869e025edd0e4 at com.sun.pdfview.BaseWatchable.execute(BaseWatchable.java:263) @4000000054f869e025edd0e4 at com.sun.pdfview.BaseWatchable.go(BaseWatchable.java:197) @4000000054f869e025edd4cc at com.sun.pdfview.PDFFile.getPage(PDFFile.java:1547) @4000000054f869e025ee0f64 at com.benryan.conversion.PdfSlideConversionBatchTask.convertFile(PdfSlideConversionBatchTask.java:105) @4000000054f869e025ee0f64 at com.benryan.conversion.PdfSlideConversionBatchTask.convertFile(PdfSlideConversionBatchTask.java:33) @4000000054f869e025ee134c at com.benryan.conversion.AbstractSlideConversionTask.call(AbstractSlideConversionTask.java:50) @4000000054f869e025ee1734 at java.util.concurrent.FutureTask.run(FutureTask.java:266) @4000000054f869e025ee1b1c at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) @4000000054f869e025ee22ec at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) @4000000054f869e025ee26d4 at java.lang.Thread.run(Thread.java:745) {noformat} You have to click the arrow to the next page a few times to get the stacktrace. This seems to be a problem with specific PDF files. *Steps to reproduce* # Create a page and attach one of the PDF files that are causing this error # Add the PDF view with that file # Save the page *Expected behavior* * The page displays the content in the PDF correctly *Actual behavior* * The PDF view is blank * A stacktrace can be seen in the logs

    Atlassian JIRA | 2 years ago | Jaime Silveira [Atlassian]
    com.sun.pdfview.PDFParseException: Unknown command: qq @4000000054f869e025edccfc at com.sun.pdfview.PDFParser.iterate(PDFParser.java:800) @4000000054f869e025edccfc at com.sun.pdfview.BaseWatchable.run(BaseWatchable.java:101)
  2. 0

    Some PDFs files when viewed with the PDF macro are blank and the following stacktrace can be seen: {noformat} @4000000054f869e025edc52c com.sun.pdfview.PDFParseException: Unknown command: qq @4000000054f869e025edccfc at com.sun.pdfview.PDFParser.iterate(PDFParser.java:800) @4000000054f869e025edccfc at com.sun.pdfview.BaseWatchable.run(BaseWatchable.java:101) @4000000054f869e025edd0e4 at com.sun.pdfview.BaseWatchable.execute(BaseWatchable.java:263) @4000000054f869e025edd0e4 at com.sun.pdfview.BaseWatchable.go(BaseWatchable.java:197) @4000000054f869e025edd4cc at com.sun.pdfview.PDFFile.getPage(PDFFile.java:1547) @4000000054f869e025ee0f64 at com.benryan.conversion.PdfSlideConversionBatchTask.convertFile(PdfSlideConversionBatchTask.java:105) @4000000054f869e025ee0f64 at com.benryan.conversion.PdfSlideConversionBatchTask.convertFile(PdfSlideConversionBatchTask.java:33) @4000000054f869e025ee134c at com.benryan.conversion.AbstractSlideConversionTask.call(AbstractSlideConversionTask.java:50) @4000000054f869e025ee1734 at java.util.concurrent.FutureTask.run(FutureTask.java:266) @4000000054f869e025ee1b1c at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) @4000000054f869e025ee22ec at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) @4000000054f869e025ee26d4 at java.lang.Thread.run(Thread.java:745) {noformat} You have to click the arrow to the next page a few times to get the stacktrace. This seems to be a problem with specific PDF files. *Steps to reproduce* # Create a page and attach one of the PDF files that are causing this error # Add the PDF view with that file # Save the page *Expected behavior* * The page displays the content in the PDF correctly *Actual behavior* * The PDF view is blank * A stacktrace can be seen in the logs

    Atlassian JIRA | 2 years ago | Jaime Silveira [Atlassian]
    com.sun.pdfview.PDFParseException: Unknown command: qq @4000000054f869e025edccfc at com.sun.pdfview.PDFParser.iterate(PDFParser.java:800) @4000000054f869e025edccfc at com.sun.pdfview.BaseWatchable.run(BaseWatchable.java:101)

    Root Cause Analysis

    1. com.sun.pdfview.PDFParseException

      Unknown command: qq @4000000054f869e025edccfc at com.sun.pdfview.PDFParser.iterate(PDFParser.java:800) @4000000054f869e025edccfc at com.sun.pdfview.BaseWatchable.run(BaseWatchable.java:101)

      at com.sun.pdfview.BaseWatchable.execute()
    2. PDF Renderer
      BaseWatchable.go
      1. com.sun.pdfview.BaseWatchable.execute(BaseWatchable.java:263)
      2. com.sun.pdfview.BaseWatchable.go(BaseWatchable.java:197)
      2 frames