java.lang.AssertionError: Explicit stack trace requested @400000005640a86433c355cc at com.atlassian.jira.util.log.RateLimitingLogger.warnWithTrace(RateLimitingLogger.java:163) @400000005640a86433c355cc at com.atlassian.jira.ofbiz.ConnectionPoolHealthSqlInterceptor$CountHolder.logWarn(ConnectionPoolHealthSqlInterceptor.java:266) @400000005640a86433c380c4 at com.atlassian.jira.ofbiz.ConnectionPoolHealthSqlInterceptor$CountHolder.replaced(ConnectionPoolHealthSqlInterceptor.java:301) @400000005640a86433c384ac at com.atlassian.jira.ofbiz.ConnectionPoolHealthSqlInterceptor.onConnectionReplaced(ConnectionPoolHealthSqlInterceptor.java:107) @400000005640a86433c384ac at com.atlassian.jira.ofbiz.ChainedSQLInterceptor.lambda$onConnectionReplaced$444(ChainedSQLInterceptor.java:78) @400000005640a86433c39064 at com.atlassian.jira.ofbiz.ChainedSQLInterceptor$$Lambda$11/26439217.accept(Unknown Source) @400000005640a86433c39c1c at com.atlassian.jira.ofbiz.ChainedSQLInterceptor.forEach(ChainedSQLInterceptor.java:107) @400000005640a86433c3a004 at com.atlassian.jira.ofbiz.ChainedSQLInterceptor.onConnectionReplaced(ChainedSQLInterceptor.java:77) @400000005640a86433c3a004 at org.ofbiz.core.entity.jdbc.interceptors.connection.SafeDelegatingSqlConnectionInterceptor.onConnectionReplaced(SafeDelegatingSqlConnectionInterceptor.java:47) @400000005640a86433c3a7d4 at org.ofbiz.core.entity.jdbc.interceptors.connection.ConnectionTracker$DelegatingConnectionImpl.close(ConnectionTracker.java:99) @400000005640a86433c3abbc at org.ofbiz.core.entity.jdbc.SQLProcessor.closeConnection(SQLProcessor.java:332) @400000005640a86433c3abbc at org.ofbiz.core.entity.jdbc.SQLProcessor.close(SQLProcessor.java:271) @400000005640a86433c3b38c at org.ofbiz.core.entity.GenericDAO.closeSafely(GenericDAO.java:1642)

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  • h3. Summary JIRA Cloud's Backup Manager just hangs at the _Starting_ process and never completes. No error message is displayed in the screen. h3. Steps to Reproduce # Have a JIRA Cloud with a huge amount of attachments files (at least more than 5GB) # Generate a backup with the additional files checkbox checked h3. Expected Results After a certain time the backup is generated and the link to download it is presented. Or an error message appears in the screen if it fails in the background. h3. Actual Results The below exception is thrown in the JIRA's log file: {noformat} @400000005640a86433c34a14 2015-11-09 09:06:18,840 Long running task: OnDemandBackup WARN sysadmin 540x73623x1 1oybnal 73.19.211.54,165.254.227.1 /rest/obm/1.0/runbackup [c.a.jira.ofbiz.ConnectionPoolHealthSqlInterceptor] Dangerous use of multiple connections: replaced => count=-1; marks=[-2-0]; pool=1/-1 @400000005640a86433c355cc java.lang.AssertionError: Explicit stack trace requested @400000005640a86433c355cc at com.atlassian.jira.util.log.RateLimitingLogger.warnWithTrace(RateLimitingLogger.java:163) @400000005640a86433c355cc at com.atlassian.jira.ofbiz.ConnectionPoolHealthSqlInterceptor$CountHolder.logWarn(ConnectionPoolHealthSqlInterceptor.java:266) @400000005640a86433c380c4 at com.atlassian.jira.ofbiz.ConnectionPoolHealthSqlInterceptor$CountHolder.replaced(ConnectionPoolHealthSqlInterceptor.java:301) @400000005640a86433c384ac at com.atlassian.jira.ofbiz.ConnectionPoolHealthSqlInterceptor.onConnectionReplaced(ConnectionPoolHealthSqlInterceptor.java:107) @400000005640a86433c384ac at com.atlassian.jira.ofbiz.ChainedSQLInterceptor.lambda$onConnectionReplaced$444(ChainedSQLInterceptor.java:78) @400000005640a86433c39064 at com.atlassian.jira.ofbiz.ChainedSQLInterceptor$$Lambda$11/26439217.accept(Unknown Source) @400000005640a86433c39c1c at com.atlassian.jira.ofbiz.ChainedSQLInterceptor.forEach(ChainedSQLInterceptor.java:107) @400000005640a86433c3a004 at com.atlassian.jira.ofbiz.ChainedSQLInterceptor.onConnectionReplaced(ChainedSQLInterceptor.java:77) @400000005640a86433c3a004 at org.ofbiz.core.entity.jdbc.interceptors.connection.SafeDelegatingSqlConnectionInterceptor.onConnectionReplaced(SafeDelegatingSqlConnectionInterceptor.java:47) @400000005640a86433c3a7d4 at org.ofbiz.core.entity.jdbc.interceptors.connection.ConnectionTracker$DelegatingConnectionImpl.close(ConnectionTracker.java:99) @400000005640a86433c3abbc at org.ofbiz.core.entity.jdbc.SQLProcessor.closeConnection(SQLProcessor.java:332) @400000005640a86433c3abbc at org.ofbiz.core.entity.jdbc.SQLProcessor.close(SQLProcessor.java:271) @400000005640a86433c3b38c at org.ofbiz.core.entity.GenericDAO.closeSafely(GenericDAO.java:1642) @400000005640a86433c3b774 at org.ofbiz.core.entity.GenericDAO.select(GenericDAO.java:594) @400000005640a86433c3b774 at org.ofbiz.core.entity.GenericHelperDAO.findByPrimaryKey(GenericHelperDAO.java:97) @400000005640a86433c3b774 at org.ofbiz.core.entity.GenericDelegator.findByPrimaryKey(GenericDelegator.java:611) @400000005640a86433c3bb5c at org.ofbiz.core.entity.GenericDelegator.findByPrimaryKey(GenericDelegator.java:649) @400000005640a86433c3c714 at com.atlassian.jira.ofbiz.DefaultOfBizDelegator.findByPrimaryKey(DefaultOfBizDelegator.java:448) @400000005640a86433c3c714 at com.atlassian.jira.ofbiz.DefaultOfBizDelegator.findByPrimaryKey(DefaultOfBizDelegator.java:440) @400000005640a86433c3cafc at com.atlassian.jira.ofbiz.DefaultOfBizDelegator.findById(DefaultOfBizDelegator.java:431) @400000005640a86433c3cafc at com.atlassian.jira.ofbiz.WrappingOfBizDelegator.findById(WrappingOfBizDelegator.java:243) @400000005640a86433c3d2cc at com.atlassian.jira.issue.managers.DefaultIssueManager.getIssue(DefaultIssueManager.java:149) @400000005640a86433c3d2cc at com.atlassian.jira.issue.managers.DefaultIssueManager.getIssueObject(DefaultIssueManager.java:421) @400000005640a86433c3d6b4 at com.atlassian.jira.issue.attachment.Attachment.getIssue(Attachment.java:64) @400000005640a86433c3d6b4 at com.atlassian.jira.issue.attachment.Attachment.getIssueObject(Attachment.java:55) @400000005640a86433c3ee24 at com.atlassian.jira.issue.attachment.AttachmentKeys.from(AttachmentKeys.java:35) @400000005640a86433c3ee24 at com.atlassian.jira.issue.attachment.AttachmentKeyMapper.fromAttachment(AttachmentKeyMapper.java:7) @400000005640a86433c3f20c at com.atlassian.jira.issue.attachment.BackwardCompatibleAttachmentStore.getAttachment(BackwardCompatibleAttachmentStore.java:243) @400000005640a86433c3fdc4 at com.atlassian.jira.issue.managers.DefaultAttachmentManager.streamAttachmentContent(DefaultAttachmentManager.java:853) @400000005640a86433c401ac ... 2 filtered @400000005640a86433c401ac at java.lang.reflect.Method.invoke(Method.java:497) @400000005640a86433c401ac at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:30) @400000005640a86433c4097c at com.sun.proxy.$Proxy145.streamAttachmentContent(Unknown Source) @400000005640a86433c40d64 ... 2 filtered @400000005640a86433c40d64 at java.lang.reflect.Method.invoke(Method.java:497) @400000005640a86433c40d64 at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:161) @400000005640a86433c41534 at com.sun.proxy.$Proxy145.streamAttachmentContent(Unknown Source) @400000005640a86433c4191c at com.atlassian.ondemand.backupmanager.service.JiraBackupService$1.consume(JiraBackupService.java:210) @400000005640a86433c4191c at com.atlassian.ondemand.backupmanager.service.JiraBackupService$1.consume(JiraBackupService.java:192) @400000005640a86433c420ec at com.atlassian.jira.util.collect.TransformingEnclosedIterable.lambda$foreach$6(TransformingEnclosedIterable.java:29) @400000005640a86433c42ca4 at com.atlassian.jira.util.collect.TransformingEnclosedIterable$$Lambda$674/6480123.consume(Unknown Source) @400000005640a86433c42ca4 at com.atlassian.jira.util.collect.CollectionUtil.foreach(CollectionUtil.java:44) @400000005640a86433c4308c at com.atlassian.jira.util.collect.CloseableIterator$Functions.foreach(CloseableIterator.java:58) @400000005640a86433c43474 at com.atlassian.jira.ofbiz.DatabaseIterable.foreach(DatabaseIterable.java:44) @400000005640a86433c4385c at com.atlassian.jira.util.collect.TransformingEnclosedIterable.foreach(TransformingEnclosedIterable.java:29) @400000005640a86433c4385c at com.atlassian.ondemand.backupmanager.service.JiraBackupService.backupAttachments(JiraBackupService.java:191) @400000005640a86433c43c44 at com.atlassian.ondemand.backupmanager.service.JiraBackupService.backup(JiraBackupService.java:132) @400000005640a86433c44414 at com.atlassian.ondemand.backupmanager.rest.OnDemandBackupTask.run(OnDemandBackupTask.java:84) @400000005640a86433c44414 at com.atlassian.ondemand.backupmanager.longrunning.ManagedTask.run(ManagedTask.java:35) @400000005640a86433c447fc at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) @400000005640a86433c447fc at java.util.concurrent.FutureTask.run(FutureTask.java:266) @400000005640a86433c453b4 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) @400000005640a86433c4579c at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) @400000005640a86433c4579c at java.lang.Thread.run(Thread.java:745){noformat} h3.Workaround Uncheck the _Backup additional files (including attachments, avatars and logos)_ checkbox and open a request at https://support.atlassian.com for the attachments, avatars and logos to be manually zipped and moved to the instance's WebDAV for the download.
    via by Felipe van Schaik Willig [Atlassian],
  • h3. Summary JIRA Cloud's Backup Manager just hangs at the _Starting_ process and never completes. No error message is displayed in the screen. h3. Steps to Reproduce # Have a JIRA Cloud with a huge amount of attachments files (at least more than 5GB) # Generate a backup with the additional files checkbox checked h3. Expected Results After a certain time the backup is generated and the link to download it is presented. Or an error message appears in the screen if it fails in the background. h3. Actual Results The below exception is thrown in the JIRA's log file: {noformat} @400000005640a86433c34a14 2015-11-09 09:06:18,840 Long running task: OnDemandBackup WARN sysadmin 540x73623x1 1oybnal 73.19.211.54,165.254.227.1 /rest/obm/1.0/runbackup [c.a.jira.ofbiz.ConnectionPoolHealthSqlInterceptor] Dangerous use of multiple connections: replaced => count=-1; marks=[-2-0]; pool=1/-1 @400000005640a86433c355cc java.lang.AssertionError: Explicit stack trace requested @400000005640a86433c355cc at com.atlassian.jira.util.log.RateLimitingLogger.warnWithTrace(RateLimitingLogger.java:163) @400000005640a86433c355cc at com.atlassian.jira.ofbiz.ConnectionPoolHealthSqlInterceptor$CountHolder.logWarn(ConnectionPoolHealthSqlInterceptor.java:266) @400000005640a86433c380c4 at com.atlassian.jira.ofbiz.ConnectionPoolHealthSqlInterceptor$CountHolder.replaced(ConnectionPoolHealthSqlInterceptor.java:301) @400000005640a86433c384ac at com.atlassian.jira.ofbiz.ConnectionPoolHealthSqlInterceptor.onConnectionReplaced(ConnectionPoolHealthSqlInterceptor.java:107) @400000005640a86433c384ac at com.atlassian.jira.ofbiz.ChainedSQLInterceptor.lambda$onConnectionReplaced$444(ChainedSQLInterceptor.java:78) @400000005640a86433c39064 at com.atlassian.jira.ofbiz.ChainedSQLInterceptor$$Lambda$11/26439217.accept(Unknown Source) @400000005640a86433c39c1c at com.atlassian.jira.ofbiz.ChainedSQLInterceptor.forEach(ChainedSQLInterceptor.java:107) @400000005640a86433c3a004 at com.atlassian.jira.ofbiz.ChainedSQLInterceptor.onConnectionReplaced(ChainedSQLInterceptor.java:77) @400000005640a86433c3a004 at org.ofbiz.core.entity.jdbc.interceptors.connection.SafeDelegatingSqlConnectionInterceptor.onConnectionReplaced(SafeDelegatingSqlConnectionInterceptor.java:47) @400000005640a86433c3a7d4 at org.ofbiz.core.entity.jdbc.interceptors.connection.ConnectionTracker$DelegatingConnectionImpl.close(ConnectionTracker.java:99) @400000005640a86433c3abbc at org.ofbiz.core.entity.jdbc.SQLProcessor.closeConnection(SQLProcessor.java:332) @400000005640a86433c3abbc at org.ofbiz.core.entity.jdbc.SQLProcessor.close(SQLProcessor.java:271) @400000005640a86433c3b38c at org.ofbiz.core.entity.GenericDAO.closeSafely(GenericDAO.java:1642) @400000005640a86433c3b774 at org.ofbiz.core.entity.GenericDAO.select(GenericDAO.java:594) @400000005640a86433c3b774 at org.ofbiz.core.entity.GenericHelperDAO.findByPrimaryKey(GenericHelperDAO.java:97) @400000005640a86433c3b774 at org.ofbiz.core.entity.GenericDelegator.findByPrimaryKey(GenericDelegator.java:611) @400000005640a86433c3bb5c at org.ofbiz.core.entity.GenericDelegator.findByPrimaryKey(GenericDelegator.java:649) @400000005640a86433c3c714 at com.atlassian.jira.ofbiz.DefaultOfBizDelegator.findByPrimaryKey(DefaultOfBizDelegator.java:448) @400000005640a86433c3c714 at com.atlassian.jira.ofbiz.DefaultOfBizDelegator.findByPrimaryKey(DefaultOfBizDelegator.java:440) @400000005640a86433c3cafc at com.atlassian.jira.ofbiz.DefaultOfBizDelegator.findById(DefaultOfBizDelegator.java:431) @400000005640a86433c3cafc at com.atlassian.jira.ofbiz.WrappingOfBizDelegator.findById(WrappingOfBizDelegator.java:243) @400000005640a86433c3d2cc at com.atlassian.jira.issue.managers.DefaultIssueManager.getIssue(DefaultIssueManager.java:149) @400000005640a86433c3d2cc at com.atlassian.jira.issue.managers.DefaultIssueManager.getIssueObject(DefaultIssueManager.java:421) @400000005640a86433c3d6b4 at com.atlassian.jira.issue.attachment.Attachment.getIssue(Attachment.java:64) @400000005640a86433c3d6b4 at com.atlassian.jira.issue.attachment.Attachment.getIssueObject(Attachment.java:55) @400000005640a86433c3ee24 at com.atlassian.jira.issue.attachment.AttachmentKeys.from(AttachmentKeys.java:35) @400000005640a86433c3ee24 at com.atlassian.jira.issue.attachment.AttachmentKeyMapper.fromAttachment(AttachmentKeyMapper.java:7) @400000005640a86433c3f20c at com.atlassian.jira.issue.attachment.BackwardCompatibleAttachmentStore.getAttachment(BackwardCompatibleAttachmentStore.java:243) @400000005640a86433c3fdc4 at com.atlassian.jira.issue.managers.DefaultAttachmentManager.streamAttachmentContent(DefaultAttachmentManager.java:853) @400000005640a86433c401ac ... 2 filtered @400000005640a86433c401ac at java.lang.reflect.Method.invoke(Method.java:497) @400000005640a86433c401ac at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:30) @400000005640a86433c4097c at com.sun.proxy.$Proxy145.streamAttachmentContent(Unknown Source) @400000005640a86433c40d64 ... 2 filtered @400000005640a86433c40d64 at java.lang.reflect.Method.invoke(Method.java:497) @400000005640a86433c40d64 at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:161) @400000005640a86433c41534 at com.sun.proxy.$Proxy145.streamAttachmentContent(Unknown Source) @400000005640a86433c4191c at com.atlassian.ondemand.backupmanager.service.JiraBackupService$1.consume(JiraBackupService.java:210) @400000005640a86433c4191c at com.atlassian.ondemand.backupmanager.service.JiraBackupService$1.consume(JiraBackupService.java:192) @400000005640a86433c420ec at com.atlassian.jira.util.collect.TransformingEnclosedIterable.lambda$foreach$6(TransformingEnclosedIterable.java:29) @400000005640a86433c42ca4 at com.atlassian.jira.util.collect.TransformingEnclosedIterable$$Lambda$674/6480123.consume(Unknown Source) @400000005640a86433c42ca4 at com.atlassian.jira.util.collect.CollectionUtil.foreach(CollectionUtil.java:44) @400000005640a86433c4308c at com.atlassian.jira.util.collect.CloseableIterator$Functions.foreach(CloseableIterator.java:58) @400000005640a86433c43474 at com.atlassian.jira.ofbiz.DatabaseIterable.foreach(DatabaseIterable.java:44) @400000005640a86433c4385c at com.atlassian.jira.util.collect.TransformingEnclosedIterable.foreach(TransformingEnclosedIterable.java:29) @400000005640a86433c4385c at com.atlassian.ondemand.backupmanager.service.JiraBackupService.backupAttachments(JiraBackupService.java:191) @400000005640a86433c43c44 at com.atlassian.ondemand.backupmanager.service.JiraBackupService.backup(JiraBackupService.java:132) @400000005640a86433c44414 at com.atlassian.ondemand.backupmanager.rest.OnDemandBackupTask.run(OnDemandBackupTask.java:84) @400000005640a86433c44414 at com.atlassian.ondemand.backupmanager.longrunning.ManagedTask.run(ManagedTask.java:35) @400000005640a86433c447fc at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) @400000005640a86433c447fc at java.util.concurrent.FutureTask.run(FutureTask.java:266) @400000005640a86433c453b4 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) @400000005640a86433c4579c at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) @400000005640a86433c4579c at java.lang.Thread.run(Thread.java:745){noformat} h3.Workaround Uncheck the _Backup additional files (including attachments, avatars and logos)_ checkbox and open a request at https://support.atlassian.com for the attachments, avatars and logos to be manually zipped and moved to the instance's WebDAV for the download.
    via by Felipe van Schaik Willig [Atlassian],
    • java.lang.AssertionError: Explicit stack trace requested @400000005640a86433c355cc at com.atlassian.jira.util.log.RateLimitingLogger.warnWithTrace(RateLimitingLogger.java:163) @400000005640a86433c355cc at com.atlassian.jira.ofbiz.ConnectionPoolHealthSqlInterceptor$CountHolder.logWarn(ConnectionPoolHealthSqlInterceptor.java:266) @400000005640a86433c380c4 at com.atlassian.jira.ofbiz.ConnectionPoolHealthSqlInterceptor$CountHolder.replaced(ConnectionPoolHealthSqlInterceptor.java:301) @400000005640a86433c384ac at com.atlassian.jira.ofbiz.ConnectionPoolHealthSqlInterceptor.onConnectionReplaced(ConnectionPoolHealthSqlInterceptor.java:107) @400000005640a86433c384ac at com.atlassian.jira.ofbiz.ChainedSQLInterceptor.lambda$onConnectionReplaced$444(ChainedSQLInterceptor.java:78) @400000005640a86433c39064 at com.atlassian.jira.ofbiz.ChainedSQLInterceptor$$Lambda$11/26439217.accept(Unknown Source) @400000005640a86433c39c1c at com.atlassian.jira.ofbiz.ChainedSQLInterceptor.forEach(ChainedSQLInterceptor.java:107) @400000005640a86433c3a004 at com.atlassian.jira.ofbiz.ChainedSQLInterceptor.onConnectionReplaced(ChainedSQLInterceptor.java:77) @400000005640a86433c3a004 at org.ofbiz.core.entity.jdbc.interceptors.connection.SafeDelegatingSqlConnectionInterceptor.onConnectionReplaced(SafeDelegatingSqlConnectionInterceptor.java:47) @400000005640a86433c3a7d4 at org.ofbiz.core.entity.jdbc.interceptors.connection.ConnectionTracker$DelegatingConnectionImpl.close(ConnectionTracker.java:99) @400000005640a86433c3abbc at org.ofbiz.core.entity.jdbc.SQLProcessor.closeConnection(SQLProcessor.java:332) @400000005640a86433c3abbc at org.ofbiz.core.entity.jdbc.SQLProcessor.close(SQLProcessor.java:271) @400000005640a86433c3b38c at org.ofbiz.core.entity.GenericDAO.closeSafely(GenericDAO.java:1642) at org.ofbiz.core.entity.GenericDAO.select(GenericDAO.java:594) at org.ofbiz.core.entity.GenericHelperDAO.findByPrimaryKey(GenericHelperDAO.java:97) at org.ofbiz.core.entity.GenericDelegator.findByPrimaryKey(GenericDelegator.java:611)
    No Bugmate found.