com.atlassian.jira.exception.IssuePermissionException: User 'null' does not have permission to see issue 'TP-1'

Atlassian JIRA | Jeff Turner | 1 decade ago
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  1. 0

    For instance, if I: # Log in without checking "Remember me" # Resolve an issue, and start typing a long comment # Leave for lunch # Return, finish my comment and submit the page JIRA dies with a stacktrace: {noformat} Cause: com.atlassian.jira.exception.IssuePermissionException: User 'null' does not have permission to see issue 'TP-1' Stack Trace: [hide] com.atlassian.jira.exception.IssuePermissionException: User 'null' does not have permission to see issue 'TP-1' at com.atlassian.jira.web.action.issue.AbstractIssueSelectAction.getIssue(AbstractIssueSelectAction.java:77) at com.atlassian.jira.web.action.issue.AbstractIssueSelectAction.getIssueObject(AbstractIssueSelectAction.java:325) at com.atlassian.jira.web.action.issue.CommentAssignIssue.getWorkflowTransitionUtil(CommentAssignIssue.java:46) at com.atlassian.jira.web.action.issue.CommentAssignIssue.getFieldScreenRenderer(CommentAssignIssue.java:75) at com.atlassian.jira.web.action.issue.CommentAssignIssue.doValidation(CommentAssignIssue.java:130) at webwork.action.ActionSupport.validate(ActionSupport.java:373) at webwork.action.ActionSupport.execute(ActionSupport.java:150) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:58) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:132) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:178) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) {noformat} ..which isn't good (and I've just lost my long comment!).

    Atlassian JIRA | 1 decade ago | Jeff Turner
    com.atlassian.jira.exception.IssuePermissionException: User 'null' does not have permission to see issue 'TP-1'
  2. 0

    For instance, if I: # Log in without checking "Remember me" # Resolve an issue, and start typing a long comment # Leave for lunch # Return, finish my comment and submit the page JIRA dies with a stacktrace: {noformat} Cause: com.atlassian.jira.exception.IssuePermissionException: User 'null' does not have permission to see issue 'TP-1' Stack Trace: [hide] com.atlassian.jira.exception.IssuePermissionException: User 'null' does not have permission to see issue 'TP-1' at com.atlassian.jira.web.action.issue.AbstractIssueSelectAction.getIssue(AbstractIssueSelectAction.java:77) at com.atlassian.jira.web.action.issue.AbstractIssueSelectAction.getIssueObject(AbstractIssueSelectAction.java:325) at com.atlassian.jira.web.action.issue.CommentAssignIssue.getWorkflowTransitionUtil(CommentAssignIssue.java:46) at com.atlassian.jira.web.action.issue.CommentAssignIssue.getFieldScreenRenderer(CommentAssignIssue.java:75) at com.atlassian.jira.web.action.issue.CommentAssignIssue.doValidation(CommentAssignIssue.java:130) at webwork.action.ActionSupport.validate(ActionSupport.java:373) at webwork.action.ActionSupport.execute(ActionSupport.java:150) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:58) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:132) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:178) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) {noformat} ..which isn't good (and I've just lost my long comment!).

    Atlassian JIRA | 1 decade ago | Jeff Turner
    com.atlassian.jira.exception.IssuePermissionException: User 'null' does not have permission to see issue 'TP-1'
  3. 0

    A user is reporting: {noformat} System Error A system error has occurred. If this problem persists - please notify your JIRA administrator of this problem. If you are an administrator, please try submitting this problem via the Support Request Page. Else, please create a support issue on our support system at http://support.atlassian.com with the following information: 1. a description of your problem 2. cut & paste the error and system information found below 3. attach the application server log file (file:/var/opt/atlassian-jira-enterprise-3.5.2-standalone/atlassian-jira.log ) Cause: com.atlassian.jira.exception.IssuePermissionException: User 'null' does not have permission to see issue 'ULP-4888' Stack Trace: [hide] com.atlassian.jira.exception.IssuePermissionException: User 'null' does not have permission to see issue 'ULP-4888' at com.atlassian.jira.web.action.issue.AbstractIssueSelectAction.getIssue(AbstractIssueSelectAction.java:77) at com.atlassian.jira.web.action.issue.AbstractIssueSelectAction.getIssueObject(AbstractIssueSelectAction.java:325) at com.atlassian.jira.web.action.issue.CommentAssignIssue.getWorkflowTransitionUtil(CommentAssignIssue.java:46) at com.atlassian.jira.web.action.issue.CommentAssignIssue.getFieldScreenRenderer(CommentAssignIssue.java:75) at com.atlassian.jira.web.action.issue.CommentAssignIssue.doValidation(CommentAssignIssue.java:130) at webwork.action.ActionSupport.validate(ActionSupport.java:373) at webwork.action.ActionSupport.execute(ActionSupport.java:150) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:58) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:132) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:178) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55) at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:38) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:177) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:122) at com.atlassian.jira.web.filters.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:25) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:39) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.johnson.filters.JohnsonFilter.doFilter(JohnsonFilter.java:91) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.gzip.GzipFilter.doFilter(GzipFilter.java:64) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:744) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) {noformat}

    Atlassian JIRA | 1 decade ago | Nick Menere [Atlassian]
    com.atlassian.jira.exception.IssuePermissionException: User 'null' does not have permission to see issue 'ULP-4888'
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  5. 0

    A user is reporting: {noformat} System Error A system error has occurred. If this problem persists - please notify your JIRA administrator of this problem. If you are an administrator, please try submitting this problem via the Support Request Page. Else, please create a support issue on our support system at http://support.atlassian.com with the following information: 1. a description of your problem 2. cut & paste the error and system information found below 3. attach the application server log file (file:/var/opt/atlassian-jira-enterprise-3.5.2-standalone/atlassian-jira.log ) Cause: com.atlassian.jira.exception.IssuePermissionException: User 'null' does not have permission to see issue 'ULP-4888' Stack Trace: [hide] com.atlassian.jira.exception.IssuePermissionException: User 'null' does not have permission to see issue 'ULP-4888' at com.atlassian.jira.web.action.issue.AbstractIssueSelectAction.getIssue(AbstractIssueSelectAction.java:77) at com.atlassian.jira.web.action.issue.AbstractIssueSelectAction.getIssueObject(AbstractIssueSelectAction.java:325) at com.atlassian.jira.web.action.issue.CommentAssignIssue.getWorkflowTransitionUtil(CommentAssignIssue.java:46) at com.atlassian.jira.web.action.issue.CommentAssignIssue.getFieldScreenRenderer(CommentAssignIssue.java:75) at com.atlassian.jira.web.action.issue.CommentAssignIssue.doValidation(CommentAssignIssue.java:130) at webwork.action.ActionSupport.validate(ActionSupport.java:373) at webwork.action.ActionSupport.execute(ActionSupport.java:150) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:58) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:132) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:178) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55) at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:38) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:177) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:122) at com.atlassian.jira.web.filters.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:25) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:39) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.johnson.filters.JohnsonFilter.doFilter(JohnsonFilter.java:91) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.gzip.GzipFilter.doFilter(GzipFilter.java:64) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:744) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) {noformat}

    Atlassian JIRA | 1 decade ago | Nick Menere [Atlassian]
    com.atlassian.jira.exception.IssuePermissionException: User 'null' does not have permission to see issue 'ULP-4888'

    Root Cause Analysis

    1. com.atlassian.jira.exception.IssuePermissionException

      User 'null' does not have permission to see issue 'TP-1'

      at com.atlassian.jira.web.action.issue.AbstractIssueSelectAction.getIssue()
    2. com.atlassian.jira
      CommentAssignIssue.doValidation
      1. com.atlassian.jira.web.action.issue.AbstractIssueSelectAction.getIssue(AbstractIssueSelectAction.java:77)
      2. com.atlassian.jira.web.action.issue.AbstractIssueSelectAction.getIssueObject(AbstractIssueSelectAction.java:325)
      3. com.atlassian.jira.web.action.issue.CommentAssignIssue.getWorkflowTransitionUtil(CommentAssignIssue.java:46)
      4. com.atlassian.jira.web.action.issue.CommentAssignIssue.getFieldScreenRenderer(CommentAssignIssue.java:75)
      5. com.atlassian.jira.web.action.issue.CommentAssignIssue.doValidation(CommentAssignIssue.java:130)
      5 frames
    3. webwork.action
      ActionSupport.execute
      1. webwork.action.ActionSupport.validate(ActionSupport.java:373)
      2. webwork.action.ActionSupport.execute(ActionSupport.java:150)
      2 frames
    4. com.atlassian.jira
      JiraActionSupport.execute
      1. com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:58)
      1 frame
    5. webwork.dispatcher
      GenericDispatcher.executeAction
      1. webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:132)
      1 frame
    6. com.atlassian.jira
      JiraServletDispatcher.service
      1. com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:178)
      1 frame
    7. JavaServlet
      HttpServlet.service
      1. javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
      1 frame
    8. Glassfish Core
      ApplicationFilterChain.doFilter
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      2 frames