java.lang.NoClassDefFoundError: com/atlassian/jira/rest/api/util/ErrorCollection

Atlassian JIRA | John Chin Kim Loong [Atlassian] | 4 years ago
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  1. 0

    When user create a new project using Enter key instead of mouse click on the submit button, it will cause the Project UI freeze in loading screen. For example: !hang_screen.JPG|thumbnail! h3. Steps to Reproduce the problem: # Go click on Create Project link in Project menu. # Select Bug Tracking template and use mouse to click *Next* button. # Please enter any name and tab to key field (all input using keyboard no mouse to hover to next field). # After enter *Tab* key to Project Lead field, please type a character/alphabet that contain in user directory. For example: !project_lead.JPG|thumbnail! # Then hit Enter key. You will get this behavior: !hang_screen.JPG|thumbnail! Also, the following stack trace: {noformat} 2013-09-23 15:19:02,450 http-bio-8080-exec-9 ERROR admin 919x70x1 3armqy 0:0:0:0:0:0:0:1 /rest/project-templates/1.0/templates [common.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service java.lang.NoClassDefFoundError: com/atlassian/jira/rest/api/util/ErrorCollection at com.atlassian.jira.projecttemplates.rest.ProjectTemplatesResource.createProjectFromFormRequest(ProjectTemplatesResource.java:127) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ... Caused by: java.lang.ClassNotFoundException: com.atlassian.jira.rest.api.util.ErrorCollection at org.apache.felix.framework.ModuleImpl.findClassOrResourceByDelegation(ModuleImpl.java:772) at org.apache.felix.framework.ModuleImpl.access$200(ModuleImpl.java:73) at org.apache.felix.framework.ModuleImpl$ModuleClassLoader.loadClass(ModuleImpl.java:1690) at java.lang.ClassLoader.loadClass(ClassLoader.java:247) {noformat} For more details step, please download the *steps.mp4* video. h3. Finding * The problem is not reproducible in JIRA 6.0.8. h3. Workaround * Please use the mouse to click on the submit button when creating a Project.

    Atlassian JIRA | 4 years ago | John Chin Kim Loong [Atlassian]
    java.lang.NoClassDefFoundError: com/atlassian/jira/rest/api/util/ErrorCollection
  2. 0

    When user create a new project using Enter key instead of mouse click on the submit button, it will cause the Project UI freeze in loading screen. For example: !hang_screen.JPG|thumbnail! h3. Steps to Reproduce the problem: # Go click on Create Project link in Project menu. # Select Bug Tracking template and use mouse to click *Next* button. # Please enter any name and tab to key field (all input using keyboard no mouse to hover to next field). # After enter *Tab* key to Project Lead field, please type a character/alphabet that contain in user directory. For example: !project_lead.JPG|thumbnail! # Then hit Enter key. You will get this behavior: !hang_screen.JPG|thumbnail! Also, the following stack trace: {noformat} 2013-09-23 15:19:02,450 http-bio-8080-exec-9 ERROR admin 919x70x1 3armqy 0:0:0:0:0:0:0:1 /rest/project-templates/1.0/templates [common.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service java.lang.NoClassDefFoundError: com/atlassian/jira/rest/api/util/ErrorCollection at com.atlassian.jira.projecttemplates.rest.ProjectTemplatesResource.createProjectFromFormRequest(ProjectTemplatesResource.java:127) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ... Caused by: java.lang.ClassNotFoundException: com.atlassian.jira.rest.api.util.ErrorCollection at org.apache.felix.framework.ModuleImpl.findClassOrResourceByDelegation(ModuleImpl.java:772) at org.apache.felix.framework.ModuleImpl.access$200(ModuleImpl.java:73) at org.apache.felix.framework.ModuleImpl$ModuleClassLoader.loadClass(ModuleImpl.java:1690) at java.lang.ClassLoader.loadClass(ClassLoader.java:247) {noformat} For more details step, please download the *steps.mp4* video. h3. Finding * The problem is not reproducible in JIRA 6.0.8. h3. Workaround * Please use the mouse to click on the submit button when creating a Project.

    Atlassian JIRA | 4 years ago | John Chin Kim Loong [Atlassian]
    java.lang.NoClassDefFoundError: com/atlassian/jira/rest/api/util/ErrorCollection
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    Root Cause Analysis

    1. java.lang.NoClassDefFoundError

      com/atlassian/jira/rest/api/util/ErrorCollection

      at com.atlassian.jira.projecttemplates.rest.ProjectTemplatesResource.createProjectFromFormRequest()
    2. com.atlassian.jira
      ProjectTemplatesResource.createProjectFromFormRequest
      1. com.atlassian.jira.projecttemplates.rest.ProjectTemplatesResource.createProjectFromFormRequest(ProjectTemplatesResource.java:127)
      1 frame
    3. Java RT
      NativeMethodAccessorImpl.invoke0
      1. sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      1 frame