java.lang.IllegalStateException: It is illegal to call the ServiceManager before all components are loaded. Please use interface com.atlassian.jira.extension.Startable to get notified when JIRA has started.

Atlassian JIRA | Robin Fernandes | 5 years ago
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  1. 0

    The OnDemand Importer has logic in {{StudioImporterFacade#postImportStudify()}} to massage freshly imported config data into the shape required by OnDemand environment. If the import process fails after the data import but before this "post-import Studify" step, the instance configuration is corrupt, in such a way that customers cannot log in. The workaround to re-enable access to customer admins is to correct the base URL, and manually ensure the Global Permissions refer to groups that exist on OnDemand (for example, replace {{jira-administrators}} with {{administrators}}). The customer admin may then re-run an import, and the instance should be OK if this second import completes successfully. This seems to be rare, but the impact is severe. Failures I have seen that have caused this are: - A badly timed PermGen exhaustion. - The following exception (not sure what the underlying cause is): {noformat} 2012-05-23 18:19:25,932 JiraImportTaskExecutionThread-1 ERROR rfernandes 1098x7022x1 970isl 59.167.133.3,59.167.133.70 /secure/admin/StudioImport!import.jspa [jira.bc.dataimport.DefaultDataImportService] Error importing data: java.lang.IllegalStateException: It is illegal to call the ServiceManager before all components are loaded. Please use interface com.atlassian.jira.extension.Startable to get notified when JIRA has started. java.lang.IllegalStateException: It is illegal to call the ServiceManager before all components are loaded. Please use interface com.atlassian.jira.extension.Startable to get notified when JIRA has started. at com.atlassian.jira.service.DefaultServiceManager.ensureServicesLoaded(DefaultServiceManager.java:301) at com.atlassian.jira.service.DefaultServiceManager.getServices(DefaultServiceManager.java:81) at com.atlassian.jira.upgrade.ConsistencyCheckImpl.getServices(ConsistencyCheckImpl.java:170) at com.atlassian.jira.upgrade.ConsistencyCheckImpl.ensureSingleService(ConsistencyCheckImpl.java:524) at com.atlassian.jira.upgrade.ConsistencyCheckImpl.checkMailListenerAndService(ConsistencyCheckImpl.java:385) at com.atlassian.jira.upgrade.ConsistencyCheckImpl.checkDataConsistency(ConsistencyCheckImpl.java:224) at com.atlassian.jira.bc.dataimport.DefaultDataImportService.checkConsistency(DefaultDataImportService.java:653) at com.atlassian.jira.bc.dataimport.DefaultDataImportService.performImport(DefaultDataImportService.java:564) at com.atlassian.jira.bc.dataimport.DefaultDataImportService.doImport(DefaultDataImportService.java:222) at com.atlassian.jira.studio.importer.StudioDataImportAsyncCommand.call(StudioDataImportAsyncCommand.java:97) at com.atlassian.jira.studio.importer.StudioDataImportAsyncCommand.call(StudioDataImportAsyncCommand.java:1) at com.atlassian.jira.task.ImportTaskManagerImpl$TaskCallableDecorator.call(ImportTaskManagerImpl.java:147) at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303) at java.util.concurrent.FutureTask.run(FutureTask.java:138) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:441) at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303) at java.util.concurrent.FutureTask.run(FutureTask.java:138) at com.atlassian.multitenant.impl.DefaultMultiTenantManager.runForTenant(DefaultMultiTenantManager.java:61) at com.atlassian.multitenant.juc.MultiTenantExecutors$WrappedRunnable.run(MultiTenantExecutors.java:160) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908) at java.lang.Thread.run(Thread.java:662) {noformat}

    Atlassian JIRA | 5 years ago | Robin Fernandes [Atlassian]
    java.lang.IllegalStateException: It is illegal to call the ServiceManager before all components are loaded. Please use interface com.atlassian.jira.extension.Startable to get notified when JIRA has started.
  2. 0

    The OnDemand Importer has logic in {{StudioImporterFacade#postImportStudify()}} to massage freshly imported config data into the shape required by OnDemand environment. If the import process fails after the data import but before this "post-import Studify" step, the instance configuration is corrupt, in such a way that customers cannot log in. The workaround to re-enable access to customer admins is to correct the base URL, and manually ensure the Global Permissions refer to groups that exist on OnDemand (for example, replace {{jira-administrators}} with {{administrators}}). The customer admin may then re-run an import, and the instance should be OK if this second import completes successfully. This seems to be rare, but the impact is severe. Failures I have seen that have caused this are: - A badly timed PermGen exhaustion. - The following exception (not sure what the underlying cause is): {noformat} 2012-05-23 18:19:25,932 JiraImportTaskExecutionThread-1 ERROR rfernandes 1098x7022x1 970isl 59.167.133.3,59.167.133.70 /secure/admin/StudioImport!import.jspa [jira.bc.dataimport.DefaultDataImportService] Error importing data: java.lang.IllegalStateException: It is illegal to call the ServiceManager before all components are loaded. Please use interface com.atlassian.jira.extension.Startable to get notified when JIRA has started. java.lang.IllegalStateException: It is illegal to call the ServiceManager before all components are loaded. Please use interface com.atlassian.jira.extension.Startable to get notified when JIRA has started. at com.atlassian.jira.service.DefaultServiceManager.ensureServicesLoaded(DefaultServiceManager.java:301) at com.atlassian.jira.service.DefaultServiceManager.getServices(DefaultServiceManager.java:81) at com.atlassian.jira.upgrade.ConsistencyCheckImpl.getServices(ConsistencyCheckImpl.java:170) at com.atlassian.jira.upgrade.ConsistencyCheckImpl.ensureSingleService(ConsistencyCheckImpl.java:524) at com.atlassian.jira.upgrade.ConsistencyCheckImpl.checkMailListenerAndService(ConsistencyCheckImpl.java:385) at com.atlassian.jira.upgrade.ConsistencyCheckImpl.checkDataConsistency(ConsistencyCheckImpl.java:224) at com.atlassian.jira.bc.dataimport.DefaultDataImportService.checkConsistency(DefaultDataImportService.java:653) at com.atlassian.jira.bc.dataimport.DefaultDataImportService.performImport(DefaultDataImportService.java:564) at com.atlassian.jira.bc.dataimport.DefaultDataImportService.doImport(DefaultDataImportService.java:222) at com.atlassian.jira.studio.importer.StudioDataImportAsyncCommand.call(StudioDataImportAsyncCommand.java:97) at com.atlassian.jira.studio.importer.StudioDataImportAsyncCommand.call(StudioDataImportAsyncCommand.java:1) at com.atlassian.jira.task.ImportTaskManagerImpl$TaskCallableDecorator.call(ImportTaskManagerImpl.java:147) at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303) at java.util.concurrent.FutureTask.run(FutureTask.java:138) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:441) at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303) at java.util.concurrent.FutureTask.run(FutureTask.java:138) at com.atlassian.multitenant.impl.DefaultMultiTenantManager.runForTenant(DefaultMultiTenantManager.java:61) at com.atlassian.multitenant.juc.MultiTenantExecutors$WrappedRunnable.run(MultiTenantExecutors.java:160) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908) at java.lang.Thread.run(Thread.java:662) {noformat}

    Atlassian JIRA | 5 years ago | Robin Fernandes
    java.lang.IllegalStateException: It is illegal to call the ServiceManager before all components are loaded. Please use interface com.atlassian.jira.extension.Startable to get notified when JIRA has started.

    Root Cause Analysis

    1. java.lang.IllegalStateException

      It is illegal to call the ServiceManager before all components are loaded. Please use interface com.atlassian.jira.extension.Startable to get notified when JIRA has started.

      at com.atlassian.jira.service.DefaultServiceManager.ensureServicesLoaded()
    2. com.atlassian.jira
      ImportTaskManagerImpl$TaskCallableDecorator.call
      1. com.atlassian.jira.service.DefaultServiceManager.ensureServicesLoaded(DefaultServiceManager.java:301)
      2. com.atlassian.jira.service.DefaultServiceManager.getServices(DefaultServiceManager.java:81)
      3. com.atlassian.jira.upgrade.ConsistencyCheckImpl.getServices(ConsistencyCheckImpl.java:170)
      4. com.atlassian.jira.upgrade.ConsistencyCheckImpl.ensureSingleService(ConsistencyCheckImpl.java:524)
      5. com.atlassian.jira.upgrade.ConsistencyCheckImpl.checkMailListenerAndService(ConsistencyCheckImpl.java:385)
      6. com.atlassian.jira.upgrade.ConsistencyCheckImpl.checkDataConsistency(ConsistencyCheckImpl.java:224)
      7. com.atlassian.jira.bc.dataimport.DefaultDataImportService.checkConsistency(DefaultDataImportService.java:653)
      8. com.atlassian.jira.bc.dataimport.DefaultDataImportService.performImport(DefaultDataImportService.java:564)
      9. com.atlassian.jira.bc.dataimport.DefaultDataImportService.doImport(DefaultDataImportService.java:222)
      10. com.atlassian.jira.studio.importer.StudioDataImportAsyncCommand.call(StudioDataImportAsyncCommand.java:97)
      11. com.atlassian.jira.studio.importer.StudioDataImportAsyncCommand.call(StudioDataImportAsyncCommand.java:1)
      12. com.atlassian.jira.task.ImportTaskManagerImpl$TaskCallableDecorator.call(ImportTaskManagerImpl.java:147)
      12 frames
    3. Java RT
      FutureTask.run
      1. java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
      2. java.util.concurrent.FutureTask.run(FutureTask.java:138)
      3. java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:441)
      4. java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
      5. java.util.concurrent.FutureTask.run(FutureTask.java:138)
      5 frames
    4. com.atlassian.multitenant
      MultiTenantExecutors$WrappedRunnable.run
      1. com.atlassian.multitenant.impl.DefaultMultiTenantManager.runForTenant(DefaultMultiTenantManager.java:61)
      2. com.atlassian.multitenant.juc.MultiTenantExecutors$WrappedRunnable.run(MultiTenantExecutors.java:160)
      2 frames
    5. Java RT
      Thread.run
      1. java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
      2. java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
      3. java.lang.Thread.run(Thread.java:662)
      3 frames