com.sun.mail.iap.ProtocolException: No login methods supported!

Atlassian JIRA | Roy Berg | 9 years ago
  1. 0

    We recently replaced our mail server with Microsoft Exchange 2007. I've enabled both IMAP and POP3, but JIRA fails to fetch email using either. JIRA version: Enterprise Edition, Version: 3.11-DEV-130807-#283 Extract from the log: 2007-09-14 12:01:21,539 JiraQuartzScheduler_Worker-2 ERROR [service.services.mail.MailFetcherService] Error connecting to host 'if-admin' as user 'support' via protocol 'imap': javax.mail.MessagingException: No login methods supported!; nested exception is: com.sun.mail.iap.ProtocolException: No login methods supported! javax.mail.MessagingException: No login methods supported!; nested exception is: com.sun.mail.iap.ProtocolException: No login methods supported! at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:439) at javax.mail.Service.connect(Service.java:233) at javax.mail.Service.connect(Service.java:134) at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:149) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:67) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:61) at org.quartz.core.JobRunShell.run(JobRunShell.java:191) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516) 2007-09-14 12:01:21,539 JiraQuartzScheduler_Worker-2 ERROR [service.services.mail.MailFetcherService] Error connecting to host 'if-admin' as user 'HQ\bestilling' via protocol 'imap': javax.mail.MessagingException: No login methods supported!; nested exception is: com.sun.mail.iap.ProtocolException: No login methods supported! javax.mail.MessagingException: No login methods supported!; nested exception is: com.sun.mail.iap.ProtocolException: No login methods supported! at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:439) at javax.mail.Service.connect(Service.java:233) at javax.mail.Service.connect(Service.java:134) at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:149) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:67) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:61) at org.quartz.core.JobRunShell.run(JobRunShell.java:191) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516) 2007-09-14 12:01:21,555 JiraQuartzScheduler_Worker-2 ERROR [service.services.mail.MailFetcherService] Error connecting to host 'if-admin' as user 'jira' via protocol 'pop3': javax.mail.AuthenticationFailedException: Command is not valid in this state. javax.mail.AuthenticationFailedException: Command is not valid in this state. at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:118) at javax.mail.Service.connect(Service.java:233) at javax.mail.Service.connect(Service.java:134) at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:149) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:67) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:61) at org.quartz.core.JobRunShell.run(JobRunShell.java:191) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516)

    Atlassian JIRA | 9 years ago | Roy Berg
    com.sun.mail.iap.ProtocolException: No login methods supported!
  2. 0

    We recently replaced our mail server with Microsoft Exchange 2007. I've enabled both IMAP and POP3, but JIRA fails to fetch email using either. JIRA version: Enterprise Edition, Version: 3.11-DEV-130807-#283 Extract from the log: 2007-09-14 12:01:21,539 JiraQuartzScheduler_Worker-2 ERROR [service.services.mail.MailFetcherService] Error connecting to host 'if-admin' as user 'support' via protocol 'imap': javax.mail.MessagingException: No login methods supported!; nested exception is: com.sun.mail.iap.ProtocolException: No login methods supported! javax.mail.MessagingException: No login methods supported!; nested exception is: com.sun.mail.iap.ProtocolException: No login methods supported! at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:439) at javax.mail.Service.connect(Service.java:233) at javax.mail.Service.connect(Service.java:134) at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:149) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:67) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:61) at org.quartz.core.JobRunShell.run(JobRunShell.java:191) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516) 2007-09-14 12:01:21,539 JiraQuartzScheduler_Worker-2 ERROR [service.services.mail.MailFetcherService] Error connecting to host 'if-admin' as user 'HQ\bestilling' via protocol 'imap': javax.mail.MessagingException: No login methods supported!; nested exception is: com.sun.mail.iap.ProtocolException: No login methods supported! javax.mail.MessagingException: No login methods supported!; nested exception is: com.sun.mail.iap.ProtocolException: No login methods supported! at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:439) at javax.mail.Service.connect(Service.java:233) at javax.mail.Service.connect(Service.java:134) at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:149) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:67) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:61) at org.quartz.core.JobRunShell.run(JobRunShell.java:191) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516) 2007-09-14 12:01:21,555 JiraQuartzScheduler_Worker-2 ERROR [service.services.mail.MailFetcherService] Error connecting to host 'if-admin' as user 'jira' via protocol 'pop3': javax.mail.AuthenticationFailedException: Command is not valid in this state. javax.mail.AuthenticationFailedException: Command is not valid in this state. at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:118) at javax.mail.Service.connect(Service.java:233) at javax.mail.Service.connect(Service.java:134) at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:149) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:67) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:61) at org.quartz.core.JobRunShell.run(JobRunShell.java:191) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516)

    Atlassian JIRA | 9 years ago | Roy Berg
    com.sun.mail.iap.ProtocolException: No login methods supported!
  3. 0

    Getting IMAP server to work with JIRA so can send emails that will post as issues/comments

    experts-exchange.com | 1 year ago
    com.sun.mail.iap.ProtocolException: No login methods supported!
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    Setting up Issue Creation by E-Mail and error in log files - Jira 3.13.4 Enterprise - Atlassian Answers

    atlassian.com | 1 year ago
    com.sun.mail.iap.ProtocolException: * BYE JavaMail Exception: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
  6. 0

    Setting up Issue Creation by E-Mail and error in log files - Jira 3.13.4 Enterprise - Atlassian Answers

    atlassian.com | 1 year ago
    com.sun.mail.iap.ProtocolException: * BYE JavaMail Exception: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

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    Root Cause Analysis

    1. com.sun.mail.iap.ProtocolException

      No login methods supported!

      at com.sun.mail.imap.IMAPStore.protocolConnect()
    2. JavaMail API (compat)
      IMAPStore.protocolConnect
      1. com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:439)
      1 frame
    3. JavaMail API
      Service.connect
      1. javax.mail.Service.connect(Service.java:233)
      2. javax.mail.Service.connect(Service.java:134)
      2 frames
    4. com.atlassian.jira
      ServiceRunner.execute
      1. com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:149)
      2. com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:67)
      3. com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:61)
      3 frames
    5. quartz
      SimpleThreadPool$WorkerThread.run
      1. org.quartz.core.JobRunShell.run(JobRunShell.java:191)
      2. org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516)
      2 frames