oracle.security.am.common.utilities.exception.AmRuntimeException: ID store query failed

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    • oracle.security.am.common.utilities.exception.AmRuntimeException: ID store query failed at oracle.security.am.engines.enginecontroller.PasswordPolicyEngineController.handleEvent(PasswordPolicyEngineController.java:333) at oracle.security.am.engines.enginecontroller.PasswordPolicyEngineController.handlePasswordPolicyEvent(PasswordPolicyEngineController.java:292) at oracle.security.am.engines.enginecontroller.PasswordPolicyEngineController.processEvent(PasswordPolicyEngineController.java:163) Caused by: oracle.security.am.engines.common.identity.provider.exceptions.IdentityProviderException: OAMSSA-20012: Exception in getting user attributes for user : userid@company.com at oracle.security.am.engines.common.identity.provider.impl.UserProviderImpl.getUserAttributes(UserProviderImpl.java:393) at oracle.security.am.engines.common.identity.provider.impl.IdentityProviderImpl.getUserAttributes(IdentityProviderImpl.java:676) at oracle.security.am.engines.common.identity.provider.impl.OracleUserIdentityProvider.getUserAttributes(OracleUserIdentityProvider.java:303) at oracle.security.am.engines.enginecontroller.PasswordPolicyEngineController.getUserIdentityAttributes(PasswordPolicyEngineController.java:802) at oracle.security.am.engines.enginecontroller.PasswordPolicyEngineController.handleEvent(PasswordPolicyEngineController.java:328) ... 3 more Caused by: oracle.security.idm.OperationFailureException: javax.naming.NamingException: LDAP response read timed out, timeout used:2000ms.; remaining name 'ou=people,ou=directory2,o=root at oracle.security.idm.providers.stdldap.util.LDAPRealm.throwException(LDAPRealm.java:773) at oracle.security.idm.providers.stdldap.util.DirectSearchResponse.search(DirectSearchResponse.java:381) at oracle.security.idm.providers.stdldap.util.DirectSearchResponse.getNextPage(DirectSearchResponse.java:352) at oracle.security.idm.providers.stdldap.util.DirectSearchResponse.initSearch(DirectSearchResponse.java:135) at oracle.security.idm.providers.stdldap.util.NonPagedSearchResponse.<init>(NonPagedSearchResponse.java:52) at oracle.security.idm.providers.stdldap.util.LDAPRealm.searchUsers(LDAPRealm.java:427) at oracle.security.idm.providers.stdldap.LDIdentityStore.searchUser(LDIdentityStore.java:440) at oracle.security.am.engines.common.identity.provider.impl.UserProviderImpl.getUserAttributes(UserProviderImpl.java:378) ... 7 more Caused by: javax.naming.NamingException: LDAP response read timed out, timeout used:2000ms.; remaining name 'ou=people,ou=directory2,o=root at com.sun.jndi.ldap.Connection.readReply(Connection.java:466) at com.sun.jndi.ldap.LdapClient.getSearchReply(LdapClient.java:613)

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