com.atlassian.crowd.exception.DirectoryNotFoundException: Directory <10000> does not exist

Atlassian JIRA | David Currie [Atlassian] | 2 years ago
  1. 0

    h3. Summary When migrating from Cloud to Server, the directory poller job is not removed for the previous Crowd User Directory (aka Horde). h3. Steps to Reproduce # Export from a JIRA Cloud instance. # Import it into JIRA Server. h3. Expected Results There are no noticeable errors. h3. Actual Results The following exception is thrown: {noformat} 2015-05-04 10:45:36,829 atlassian-scheduler-quartz1.clustered_Worker-1 ERROR [com.atlassian.scheduler.JobRunnerResponse] Unable to synchronise directory com.atlassian.crowd.exception.DirectoryNotFoundException: Directory <10000> does not exist at com.atlassian.jira.crowd.embedded.JiraDirectorySynchroniser.runJob(JiraDirectorySynchroniser.java:71) at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:136) at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:101) at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:80) at com.atlassian.scheduler.quartz1.Quartz1Job.execute(Quartz1Job.java:32) at org.quartz.core.JobRunShell.run(JobRunShell.java:223) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:549) {noformat} Additionally viewing the Scheduler Administration page will present errors as per the attached screenshot. h3. Workaround You can remove the orphaned job directly from the database as per our [Directory Sync Throws Error "Directory <2> does not exist"|https://confluence.atlassian.com/display/JIRAKB/Directory+Sync+Throws+Error+Directory+%3C2%3E+does+not+exist] KB article. h3. Notes When this is fixed, please include an upgrade task to clean up existing records, or some provide some SQL as a workaround that can be used to fix the problem.

    Atlassian JIRA | 2 years ago | David Currie [Atlassian]
    com.atlassian.crowd.exception.DirectoryNotFoundException: Directory <10000> does not exist
  2. 0

    h3. Summary When migrating from Cloud to Server, the directory poller job is not removed for the previous Crowd User Directory (aka Horde). h3. Steps to Reproduce # Export from a JIRA Cloud instance. # Import it into JIRA Server. h3. Expected Results There are no noticeable errors. h3. Actual Results The following exception is thrown: {noformat} 2015-05-04 10:45:36,829 atlassian-scheduler-quartz1.clustered_Worker-1 ERROR [com.atlassian.scheduler.JobRunnerResponse] Unable to synchronise directory com.atlassian.crowd.exception.DirectoryNotFoundException: Directory <10000> does not exist at com.atlassian.jira.crowd.embedded.JiraDirectorySynchroniser.runJob(JiraDirectorySynchroniser.java:71) at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:136) at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:101) at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:80) at com.atlassian.scheduler.quartz1.Quartz1Job.execute(Quartz1Job.java:32) at org.quartz.core.JobRunShell.run(JobRunShell.java:223) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:549) {noformat} Additionally viewing the Scheduler Administration page will present errors as per the attached screenshot. h3. Workaround You can remove the orphaned job directly from the database as per our [Directory Sync Throws Error "Directory <2> does not exist"|https://confluence.atlassian.com/display/JIRAKB/Directory+Sync+Throws+Error+Directory+%3C2%3E+does+not+exist] KB article. h3. Notes When this is fixed, please include an upgrade task to clean up existing records, or some provide some SQL as a workaround that can be used to fix the problem.

    Atlassian JIRA | 2 years ago | David Currie [Atlassian]
    com.atlassian.crowd.exception.DirectoryNotFoundException: Directory <10000> does not exist
  3. 0

    Cloned from AOD-4216 because it still happens in [CI builds|https://bamboo.extranet.atlassian.com/build/result/viewBuildResults.action?buildKey=JST-JST-JOBB&buildNumber=427], albeit not as frequent. From jira.log: {noformat} 2011-03-22 20:15:12,967 http-2990-6 INFO testadmin 1215x4040x1 marnkz 127.0.0.1 /secure/admin/XmlRestore.jspa [jira.upgrade.tasks.UpgradeTask_Build601] The following OSUser providers have been detected in the osuser.xml file. 2011-03-22 20:15:12,967 http-2990-6 INFO testadmin 1215x4040x1 marnkz 127.0.0.1 /secure/admin/XmlRestore.jspa [jira.upgrade.tasks.UpgradeTask_Build601] com.atlassian.crowd.integration.osuser.CrowdCredentialsProvider 2011-03-22 20:15:12,967 http-2990-6 INFO testadmin 1215x4040x1 marnkz 127.0.0.1 /secure/admin/XmlRestore.jspa [jira.upgrade.tasks.UpgradeTask_Build601] com.atlassian.crowd.integration.osuser.CrowdAccessProvider 2011-03-22 20:15:12,967 http-2990-6 INFO testadmin 1215x4040x1 marnkz 127.0.0.1 /secure/admin/XmlRestore.jspa [jira.upgrade.tasks.UpgradeTask_Build601] com.atlassian.crowd.integration.osuser.DelegatingProfileProvider 2011-03-22 20:15:12,967 http-2990-6 INFO testadmin 1215x4040x1 marnkz 127.0.0.1 /secure/admin/XmlRestore.jspa [jira.upgrade.tasks.UpgradeTask_Build601] Migrating a valid User Directory configuration found in osuser.xml 2011-03-22 20:15:12,968 http-2990-6 WARN testadmin 1215x4040x1 marnkz 127.0.0.1 /secure/admin/XmlRestore.jspa [jira.upgrade.tasks.UpgradeTask_Build601] Added migrated directory to JIRA:Remote crowd directory 2011-03-22 20:15:12,969 http-2990-6 INFO testadmin 1215x4040x1 marnkz 127.0.0.1 /secure/admin/XmlRestore.jspa [atlassian.jira.upgrade.UpgradeManagerImpl] Upgrade Task: 'Migrate User Directory configuration' succeeded 2011-03-22 20:15:12,969 http-2990-6 INFO testadmin 1215x4040x1 marnkz 127.0.0.1 /secure/admin/XmlRestore.jspa [atlassian.jira.upgrade.UpgradeManag erImpl] Setting current build number on to 601 2011-03-22 20:15:12,969 http-2990-6 INFO testadmin 1215x4040x1 marnkz 127.0.0.1 /secure/admin/XmlRestore.jspa [atlassian.jira.upgrade.UpgradeManagerImpl] Performing Upgrade Task: Converting Users and Groups to new structure for Crowd Embedded. 2011-03-22 20:15:12,970 http-2990-6 WARN testadmin 1215x4040x1 marnkz 127.0.0.1 /secure/admin/XmlRestore.jspa [jira.upgrade.tasks.UpgradeTask_Buil d602] The crowd embedded tables already contain data. No conversion will be performed. 2011-03-22 20:15:12,970 http-2990-6 INFO testadmin 1215x4040x1 marnkz 127.0.0.1 /secure/admin/XmlRestore.jspa [atlassian.jira.upgrade.UpgradeManag erImpl] Upgrade Task: 'Converting Users and Groups to new structure for Crowd Embedded.' succeeded 2011-03-22 20:15:12,970 http-2990-6 INFO testadmin 1215x4040x1 marnkz 127.0.0.1 /secure/admin/XmlRestore.jspa [atlassian.jira.upgrade.UpgradeManag erImpl] Setting current build number on to 602 2011-03-22 20:15:12,970 http-2990-6 INFO testadmin 1215x4040x1 marnkz 127.0.0.1 /secure/admin/XmlRestore.jspa [atlassian.jira.upgrade.UpgradeManag erImpl] Performing Upgrade Task: Synchronising remote user directories and reindexing all data in JIRA. 2011-03-22 20:15:12,971 http-2990-6 ERROR testadmin 1215x4040x1 marnkz 127.0.0.1 /secure/admin/XmlRestore.jspa [atlassian.jira.upgrade.UpgradeMana gerImpl] Exception thrown during upgrade: null java.lang.NullPointerException at com.atlassian.crowd.embedded.core.CrowdDirectoryServiceImpl.storeLdapConnectionPoolConfiguration(CrowdDirectoryServiceImpl.java:311) at com.atlassian.crowd.embedded.core.CrowdDirectoryServiceImpl.initialiseConnectionPoolSystemProperties(CrowdDirectoryServiceImpl.java:294 ) at com.atlassian.crowd.embedded.core.CrowdDirectoryServiceImpl.getApplication(CrowdDirectoryServiceImpl.java:266) at com.atlassian.crowd.embedded.core.CrowdDirectoryServiceImpl.findAllDirectories(CrowdDirectoryServiceImpl.java:81) at com.atlassian.jira.upgrade.tasks.UpgradeTask_Build603.doUpgrade(UpgradeTask_Build603.java:44) at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgradeTaskSucess(UpgradeManagerImpl.java:578) at com.atlassian.jira.upgrade.UpgradeManagerImpl.runUpgradeTasks(UpgradeManagerImpl.java:482) at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgrade(UpgradeManagerImpl.java:418) at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgradeIfNeeded(UpgradeManagerImpl.java:369) at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgradeIfNeededAndAllowed(UpgradeManagerImpl.java:308) at com.atlassian.jira.action.admin.DataImport.performImport(DataImport.java:371) at com.atlassian.jira.action.admin.DataImport.doExecute(DataImport.java:157) at webwork.action.ActionSupport.execute(ActionSupport.java:165) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:74) at com.atlassian.jira.action.JiraNonWebActionSupport.execute(JiraNonWebActionSupport.java:29) at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39) at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31) at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16) at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:205) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:143) at com.atlassian.core.action.DefaultActionDispatcher.execute(DefaultActionDispatcher.java:33) at com.atlassian.jira.web.action.util.ImportAll.doExecute(ImportAll.java:112) at webwork.action.ActionSupport.execute(ActionSupport.java:165) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:74) at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39) at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31) at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16) at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:205) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:143) at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:151) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.JiraLastFilter.doFilter(JiraLastFilter.java:81) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.peace.AbstractPeacePageFilter.doFilter(AbstractPeacePageFilter.java:43) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:102) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:86) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:50) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129) at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77) at com.atlassian.jira.web.filters.PathExclusionFilter.doFilter(PathExclusionFilter.java:118) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at com.atlassian.jira.web.action.util.ImportAll.doExecute(ImportAll.java:112) at webwork.action.ActionSupport.execute(ActionSupport.java:165) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:74) at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39) at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31) at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16) at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:205) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:143) at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:151) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.JiraLastFilter.doFilter(JiraLastFilter.java:81) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.peace.AbstractPeacePageFilter.doFilter(AbstractPeacePageFilter.java:43) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:102) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:86) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:50) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129) at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77) at com.atlassian.jira.web.filters.PathExclusionFilter.doFilter(PathExclusionFilter.java:118) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) This could be related to this earlier error in the same XmlRestore: 2011-03-22 20:15:03,112 http-2990-6 INFO testadmin 1215x4040x1 marnkz 127.0.0.1 /secure/admin/XmlRestore.jspa [atlassian.plugin.manager.DefaultPluginManager] Shutting down the plugin system 2011-03-22 20:15:03,427 QuartzWorker-1 ERROR ServiceRunner [atlassian.crowd.directory.DbCachingDirectoryPoller] Error occurred while refreshing the cache for directory [ 2 ]. com.atlassian.crowd.exception.DirectoryNotFoundException: Directory <2> does not exist at com.atlassian.crowd.embedded.ofbiz.OfBizDirectoryDao.findDirectoryById(OfBizDirectoryDao.java:136) at com.atlassian.crowd.embedded.ofbiz.OfBizDirectoryDao.update(OfBizDirectoryDao.java:221) at com.atlassian.crowd.manager.directory.DirectorySynchroniserHelperImpl.updateAttributes(DirectorySynchroniserHelperImpl.java:74) at com.atlassian.crowd.manager.directory.DirectorySynchroniserHelperImpl.updateSyncEndTime(DirectorySynchroniserHelperImpl.java:59) at com.atlassian.crowd.manager.directory.DirectorySynchroniserImpl.synchronise(DirectorySynchroniserImpl.java:69) at com.atlassian.crowd.directory.DbCachingDirectoryPoller.pollChanges(DbCachingDirectoryPoller.java:50) at com.atlassian.crowd.manager.directory.monitor.poller.DirectoryPollerJob.execute(DirectoryPollerJob.java:34) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520) 2011-03-22 20:15:03,778 Timer-13 INFO testadmin 1214x4011x1 1q9lurn 127.0.0.1 /secure/admin/XmlRestore.jspa [studio.repository.lifecycle.CruciblePermissionSchemesSynchroniser] Plugin is being shutdown. Syncing to Crucible permission schemes has not yet been completed, stopping scheduled service. 2011-03-22 20:15:03,962 http-2990-6 WARN testadmin 1215x4040x1 marnkz 127.0.0.1 /secure/admin/XmlRestore.jspa [rest.service.util.ShutdownIgnoringMultiThreadedHttpConnectionManager] Unwanted shutdown call detected and ignored java.lang.IllegalStateException at com.atlassian.crowd.integration.rest.service.util.ShutdownIgnoringMultiThreadedHttpConnectionManager.shutdown(ShutdownIgnoringMultiThre adedHttpConnectionManager.java:26) at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager.shutdownAll(MultiThreadedHttpConnectionManager.java:120) at com.atlassian.jirafisheyeplugin.rest.fisheye.FishEyeRestApiManagerImpl.onFrameworkShutdown(FishEyeRestApiManagerImpl.java:84) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:36) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$2.run(AsynchronousAbleEventDispatcher.java:60) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1.execute(AsynchronousAbleEventDispatcher.java:28) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:56) at com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:151) at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:70) at com.atlassian.multitenant.event.DefaultPeeringEventPublisherManager.publish(DefaultPeeringEventPublisherManager.java:17) at com.atlassian.multitenant.event.PeeringEventPublisher.publish(PeeringEventPublisher.java:23) at com.atlassian.plugin.event.impl.DefaultPluginEventManager.broadcast(DefaultPluginEventManager.java:84) at com.atlassian.plugin.manager.DefaultPluginManager.shutdown(DefaultPluginManager.java:194) at com.atlassian.jira.ComponentManager$PluginSystem.shutdown(ComponentManager.java:1410) at com.atlassian.jira.ComponentManager.shutdown(ComponentManager.java:226) at com.atlassian.jira.ManagerFactory.globalRefresh(ManagerFactory.java:168) at com.atlassian.jira.action.admin.DataImport$ProductionDependencies.globalRefresh(DataImport.java:705) at com.atlassian.jira.action.admin.DataImport.globalRefresh(DataImport.java:431) at com.atlassian.jira.action.admin.DataImport.performImport(DataImport.java:364) at com.atlassian.jira.action.admin.DataImport.doExecute(DataImport.java:157) at webwork.action.ActionSupport.execute(ActionSupport.java:165) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:74) at com.atlassian.jira.action.JiraNonWebActionSupport.execute(JiraNonWebActionSupport.java:29) at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39) at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31) at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16) {noformat}

    Atlassian JIRA | 5 years ago | Alex Wei [Atlassian]
    com.atlassian.crowd.exception.DirectoryNotFoundException: Directory <2> does not exist
  4. Speed up your debug routine!

    Automated exception search integrated into your IDE

  5. 0

    Exact steps to reproduce is unknown, but this has been observed in a number of support cases. Usually this occurs after a user directory as been removed by an administrator. Subsequent attempts to visit Confluence Admin > User Directories yields a "Oops - an error has occurred" error in the UI, without a stacktrace or other information. The atlassian-confluence.log will show: {code} 2014-05-13 20:36:15,143 ERROR [http-8090-30] [atlassian.plugin.servlet.ServletModuleContainerServlet] service Request processing failed; nested exception is com.atlassian.crowd.exception.runtime.OperationFailedException -- url: /plugins/servlet/embedded-crowd/directories/list | userName: mattalocal org.springframework.web.util.NestedServletException: Request processing failed; nested exception is com.atlassian.crowd.exception.runtime.OperationFailedException at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:583) at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:501) at javax.servlet.http.HttpServlet.service(HttpServlet.java:617) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at com.atlassian.plugin.servlet.DelegatingPluginServlet.service(DelegatingPluginServlet.java:42) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at com.atlassian.plugin.servlet.ServletModuleContainerServlet.service(ServletModuleContainerServlet.java:52) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:44) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.mywork.client.filter.ServingRequestsFilter.doFilter(ServingRequestsFilter.java:37) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:60) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:70) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.security.websudo.MessagesDecoratorFilter.doFilter(MessagesDecoratorFilter.java:59) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129) at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77) at com.atlassian.confluence.util.profiling.ProfilingPageFilter.doFilter(ProfilingPageFilter.java:44) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.plugin.remotable.plugin.module.permission.ApiScopingFilter.doFilter(ApiScopingFilter.java:62) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:40) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:211) at com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:28) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.web.filter.ThreadLocalCacheFilter.doFilter(ThreadLocalCacheFilter.java:22) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98) at com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:30) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:150) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:55) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.util.ClusterHeaderFilter.doFilter(ClusterHeaderFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:72) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.springframework.orm.hibernate.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:170) at com.atlassian.spring.filter.FlushingSpringSessionInViewFilter.doFilterInternal(FlushingSpringSessionInViewFilter.java:29) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.util.ConfluenceErrorFilter.doFilter(ConfluenceErrorFilter.java:22) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.core.datetime.RequestTimeThreadLocalFilter.doFilter(RequestTimeThreadLocalFilter.java:35) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:80) at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.plugin.remotable.plugin.module.oauth.OAuth2LOFilter.doFilter(OAuth2LOFilter.java:70) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.plugin.remotable.host.common.service.http.bigpipe.BigPipeRequestIdFilter.doFilter(BigPipeRequestIdFilter.java:35) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.confluence.extra.webdav.servlet.filter.ReverseProxyFilter.doFilter(ReverseProxyFilter.java:427) at com.atlassian.confluence.extra.webdav.servlet.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:34) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.web.filter.validateparam.RequestParamValidationFilter.doFilter(RequestParamValidationFilter.java:58) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.web.filter.TranslationModeFilter.doFilter(TranslationModeFilter.java:43) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.plugin.servlet.filter.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:71) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.web.filter.LanguageExtractionFilter.doFilter(LanguageExtractionFilter.java:53) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:25) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:44) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:65) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) at java.lang.Thread.run(Unknown Source) Caused by: com.atlassian.crowd.exception.runtime.OperationFailedException at com.atlassian.crowd.embedded.core.CrowdDirectoryServiceImpl.getDirectorySynchronisationInformation(CrowdDirectoryServiceImpl.java:241) at sun.reflect.GeneratedMethodAccessor109779.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129) at com.sun.proxy.$Proxy220.getDirectorySynchronisationInformation(Unknown Source) at sun.reflect.GeneratedMethodAccessor109779.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307) at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58) at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56) at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204) at com.sun.proxy.$Proxy804.getDirectorySynchronisationInformation(Unknown Source) at com.atlassian.crowd.embedded.admin.list.DirectoriesController.getDirectoryListItems(DirectoriesController.java:354) at com.atlassian.crowd.embedded.admin.list.DirectoriesController.getReferenceData(DirectoriesController.java:75) at com.atlassian.crowd.embedded.admin.list.DirectoriesController.list(DirectoriesController.java:87) at sun.reflect.GeneratedMethodAccessor110254.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at org.springframework.web.servlet.mvc.multiaction.MultiActionController.invokeNamedMethod(MultiActionController.java:473) at org.springframework.web.servlet.mvc.multiaction.MultiActionController.handleRequestInternal(MultiActionController.java:410) at org.springframework.web.servlet.mvc.AbstractController.handleRequest(AbstractController.java:153) at org.springframework.web.servlet.mvc.SimpleControllerHandlerAdapter.handle(SimpleControllerHandlerAdapter.java:48) at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:875) at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:807) at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:571) ... 188 more Caused by: com.atlassian.crowd.exception.DirectoryNotFoundException: Directory <24379393> does not exist at com.atlassian.crowd.embedded.hibernate2.HibernateDirectoryDao.findById(HibernateDirectoryDao.java:37) at com.atlassian.crowd.embedded.hibernate2.HibernateDirectoryDao.findById(HibernateDirectoryDao.java:25) at com.atlassian.crowd.manager.directory.DirectoryManagerGeneric.findDirectoryById(DirectoryManagerGeneric.java:148) at com.atlassian.crowd.manager.directory.DirectoryManagerGeneric.getDirectoryImplementation(DirectoryManagerGeneric.java:273) at com.atlassian.crowd.manager.directory.DirectoryManagerGeneric.getDirectorySynchronisationInformation(DirectoryManagerGeneric.java:261) at com.atlassian.crowd.embedded.core.CrowdDirectoryServiceImpl.getDirectorySynchronisationInformation(CrowdDirectoryServiceImpl.java:233) ... 226 more {code} Root cause: {code} Caused by: com.atlassian.crowd.exception.DirectoryNotFoundException: Directory <24379393> does not exist {code} An examination of the cwd_directory table in the database shows that the directory no longer exists. h3. Workaround Flush the Embedded-Crowd caches in the Confluence in-memory cache via Confluence Admin > Cache Statistics. Clicking "Flush All" also works since that clears all the caches. This workaround is also described in the following KB: https://confluence.atlassian.com/display/CONFKB/Unable+to+Access+User+Directories+Screen+After+Deletion+of+An+User+Directory If this method does not work, you can also try restarting Confluence, which will ensure no in-memory cache remains.

    Atlassian JIRA | 3 years ago | Robert Chang [Atlassian]
    org.springframework.web.util.NestedServletException: Request processing failed; nested exception is com.atlassian.crowd.exception.runtime.OperationFailedException
  6. 0

    Exact steps to reproduce is unknown, but this has been observed in a number of support cases. Usually this occurs after a user directory as been removed by an administrator. Subsequent attempts to visit Confluence Admin > User Directories yields a "Oops - an error has occurred" error in the UI, without a stacktrace or other information. The atlassian-confluence.log will show: {code} 2014-05-13 20:36:15,143 ERROR [http-8090-30] [atlassian.plugin.servlet.ServletModuleContainerServlet] service Request processing failed; nested exception is com.atlassian.crowd.exception.runtime.OperationFailedException -- url: /plugins/servlet/embedded-crowd/directories/list | userName: mattalocal org.springframework.web.util.NestedServletException: Request processing failed; nested exception is com.atlassian.crowd.exception.runtime.OperationFailedException at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:583) at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:501) at javax.servlet.http.HttpServlet.service(HttpServlet.java:617) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at com.atlassian.plugin.servlet.DelegatingPluginServlet.service(DelegatingPluginServlet.java:42) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at com.atlassian.plugin.servlet.ServletModuleContainerServlet.service(ServletModuleContainerServlet.java:52) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:44) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.mywork.client.filter.ServingRequestsFilter.doFilter(ServingRequestsFilter.java:37) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:60) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:70) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.security.websudo.MessagesDecoratorFilter.doFilter(MessagesDecoratorFilter.java:59) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129) at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77) at com.atlassian.confluence.util.profiling.ProfilingPageFilter.doFilter(ProfilingPageFilter.java:44) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.plugin.remotable.plugin.module.permission.ApiScopingFilter.doFilter(ApiScopingFilter.java:62) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:40) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:211) at com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:28) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.web.filter.ThreadLocalCacheFilter.doFilter(ThreadLocalCacheFilter.java:22) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98) at com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:30) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:150) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:55) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.util.ClusterHeaderFilter.doFilter(ClusterHeaderFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:72) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.springframework.orm.hibernate.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:170) at com.atlassian.spring.filter.FlushingSpringSessionInViewFilter.doFilterInternal(FlushingSpringSessionInViewFilter.java:29) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.util.ConfluenceErrorFilter.doFilter(ConfluenceErrorFilter.java:22) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.core.datetime.RequestTimeThreadLocalFilter.doFilter(RequestTimeThreadLocalFilter.java:35) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:80) at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.plugin.remotable.plugin.module.oauth.OAuth2LOFilter.doFilter(OAuth2LOFilter.java:70) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.plugin.remotable.host.common.service.http.bigpipe.BigPipeRequestIdFilter.doFilter(BigPipeRequestIdFilter.java:35) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.confluence.extra.webdav.servlet.filter.ReverseProxyFilter.doFilter(ReverseProxyFilter.java:427) at com.atlassian.confluence.extra.webdav.servlet.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:34) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.web.filter.validateparam.RequestParamValidationFilter.doFilter(RequestParamValidationFilter.java:58) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.web.filter.TranslationModeFilter.doFilter(TranslationModeFilter.java:43) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.plugin.servlet.filter.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:71) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.web.filter.LanguageExtractionFilter.doFilter(LanguageExtractionFilter.java:53) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:25) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:44) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:65) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) at java.lang.Thread.run(Unknown Source) Caused by: com.atlassian.crowd.exception.runtime.OperationFailedException at com.atlassian.crowd.embedded.core.CrowdDirectoryServiceImpl.getDirectorySynchronisationInformation(CrowdDirectoryServiceImpl.java:241) at sun.reflect.GeneratedMethodAccessor109779.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129) at com.sun.proxy.$Proxy220.getDirectorySynchronisationInformation(Unknown Source) at sun.reflect.GeneratedMethodAccessor109779.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307) at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58) at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56) at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204) at com.sun.proxy.$Proxy804.getDirectorySynchronisationInformation(Unknown Source) at com.atlassian.crowd.embedded.admin.list.DirectoriesController.getDirectoryListItems(DirectoriesController.java:354) at com.atlassian.crowd.embedded.admin.list.DirectoriesController.getReferenceData(DirectoriesController.java:75) at com.atlassian.crowd.embedded.admin.list.DirectoriesController.list(DirectoriesController.java:87) at sun.reflect.GeneratedMethodAccessor110254.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at org.springframework.web.servlet.mvc.multiaction.MultiActionController.invokeNamedMethod(MultiActionController.java:473) at org.springframework.web.servlet.mvc.multiaction.MultiActionController.handleRequestInternal(MultiActionController.java:410) at org.springframework.web.servlet.mvc.AbstractController.handleRequest(AbstractController.java:153) at org.springframework.web.servlet.mvc.SimpleControllerHandlerAdapter.handle(SimpleControllerHandlerAdapter.java:48) at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:875) at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:807) at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:571) ... 188 more Caused by: com.atlassian.crowd.exception.DirectoryNotFoundException: Directory <24379393> does not exist at com.atlassian.crowd.embedded.hibernate2.HibernateDirectoryDao.findById(HibernateDirectoryDao.java:37) at com.atlassian.crowd.embedded.hibernate2.HibernateDirectoryDao.findById(HibernateDirectoryDao.java:25) at com.atlassian.crowd.manager.directory.DirectoryManagerGeneric.findDirectoryById(DirectoryManagerGeneric.java:148) at com.atlassian.crowd.manager.directory.DirectoryManagerGeneric.getDirectoryImplementation(DirectoryManagerGeneric.java:273) at com.atlassian.crowd.manager.directory.DirectoryManagerGeneric.getDirectorySynchronisationInformation(DirectoryManagerGeneric.java:261) at com.atlassian.crowd.embedded.core.CrowdDirectoryServiceImpl.getDirectorySynchronisationInformation(CrowdDirectoryServiceImpl.java:233) ... 226 more {code} Root cause: {code} Caused by: com.atlassian.crowd.exception.DirectoryNotFoundException: Directory <24379393> does not exist {code} An examination of the cwd_directory table in the database shows that the directory no longer exists. h3. Workaround Flush the Embedded-Crowd caches in the Confluence in-memory cache via Confluence Admin > Cache Statistics. Clicking "Flush All" also works since that clears all the caches. This workaround is also described in the following KB: https://confluence.atlassian.com/display/CONFKB/Unable+to+Access+User+Directories+Screen+After+Deletion+of+An+User+Directory If this method does not work, you can also try restarting Confluence, which will ensure no in-memory cache remains.

    Atlassian JIRA | 3 years ago | Robert Chang [Atlassian]
    org.springframework.web.util.NestedServletException: Request processing failed; nested exception is com.atlassian.crowd.exception.runtime.OperationFailedException

    Not finding the right solution?
    Take a tour to get the most out of Samebug.

    Tired of useless tips?

    Automated exception search integrated into your IDE

    Root Cause Analysis

    1. com.atlassian.crowd.exception.DirectoryNotFoundException

      Directory <10000> does not exist

      at com.atlassian.jira.crowd.embedded.JiraDirectorySynchroniser.runJob()
    2. com.atlassian.jira
      JiraDirectorySynchroniser.runJob
      1. com.atlassian.jira.crowd.embedded.JiraDirectorySynchroniser.runJob(JiraDirectorySynchroniser.java:71)
      1 frame
    3. com.atlassian.scheduler
      Quartz1Job.execute
      1. com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:136)
      2. com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:101)
      3. com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:80)
      4. com.atlassian.scheduler.quartz1.Quartz1Job.execute(Quartz1Job.java:32)
      4 frames
    4. quartz
      SimpleThreadPool$WorkerThread.run
      1. org.quartz.core.JobRunShell.run(JobRunShell.java:223)
      2. org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:549)
      2 frames