com.opensymphony.user.EntityNotFoundException: No user donthorpe@franklinamerican.com found

Atlassian JIRA | Matt Kenigson | 1 decade ago
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    We had a user that was created by the CreateOrComment mail handler. Since the handler sets the username of the user to be the email address and we use LDAP authentication, we later decided we needed to delete that user and re-add it with the username that matches his LDAP user. I reassigned the issue that had been created along with the orignal user and changed the reporter to myself, so I could delete the user. I then deleted the user. It so happens that there was a .vcf file attached to the original email and JIRA had dutifully attached it to the issue. I discovered that, after deleting the user, every time the issue was viewed, errors were being written to the log. Deleting the attachment fixed the problem. The functionality of JIRA appears to have been unaffected by this issue. All the same, it seems that there are some vestigial connections to the deleted user that should be addressed at some point. Below are the log entries that were generated when I viewed the issue with the offending attachment and then deleted the attachment. 2006-03-01 13:04:45,501 ERROR [webwork.util.ServletValueStack] METHOD: "user", exception: com.opensymphony.user.EntityNotFoundException: No user donthorpe@franklinamerican.com found at com.opensymphony.user.UserManager.getEntity(UserManager.java:302) at com.opensymphony.user.UserManager.getUser(UserManager.java:193) at com.atlassian.core.user.UserUtils.getUser(UserUtils.java:34) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:61) at webwork.util.InjectionUtils.invoke(InjectionUtils.java:52) at webwork.util.ValueStack.findValue(ValueStack.java:426) at webwork.util.ValueStack.findValue(ValueStack.java:175) at webwork.view.taglib.WebWorkBodyTagSupport.findValue(WebWorkBodyTagSupport.java:61) at webwork.view.taglib.BasicPropertyTag.doStartTag(BasicPropertyTag.java:54) at org.apache.jsp.includes.panels.issue.view_005fattachments_jsp._jspx_meth_webwork_property_22(org.apache.jsp.includes.panels.issue.view_005fattachments_jsp:1250) at org.apache.jsp.includes.panels.issue.view_005fattachments_jsp._jspService(org.apache.jsp.includes.panels.issue.view_005fattachments_jsp:406) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:322) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:291) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:241) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672) at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:574) at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:499) at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:966) at org.apache.jsp.secure.views.issue.viewissue_jsp._jspx_meth_webwork_if_2(org.apache.jsp.secure.views.issue.viewissue_jsp:742) at org.apache.jsp.secure.views.issue.viewissue_jsp._jspx_meth_webwork_property_6(org.apache.jsp.secure.views.issue.viewissue_jsp:701) at org.apache.jsp.secure.views.issue.viewissue_jsp._jspService(org.apache.jsp.secure.views.issue.viewissue_jsp:195) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:322) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:291) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:241) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:463) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:398) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:248) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:463) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:398) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301) at com.atlassian.jira.servlet.QuickLinkServlet.service(QuickLinkServlet.java:59) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:177) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132) at com.atlassian.jira.web.filters.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:25) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:744) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) at java.lang.Thread.run(Thread.java:534) 2006-03-01 13:04:45,501 ERROR [webwork.util.ServletValueStack] METHOD: "user", exception: com.opensymphony.user.EntityNotFoundException: No user donthorpe@franklinamerican.com found at com.opensymphony.user.UserManager.getEntity(UserManager.java:302) at com.opensymphony.user.UserManager.getUser(UserManager.java:193) at com.atlassian.core.user.UserUtils.getUser(UserUtils.java:34) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:61) at webwork.util.InjectionUtils.invoke(InjectionUtils.java:52) at webwork.util.ValueStack.findValue(ValueStack.java:426) at webwork.util.ValueStack.findValue(ValueStack.java:175) at webwork.view.taglib.WebWorkBodyTagSupport.findValue(WebWorkBodyTagSupport.java:61) at webwork.view.taglib.BasicPropertyTag.doStartTag(BasicPropertyTag.java:54) at org.apache.jsp.includes.panels.issue.view_005fattachments_jsp._jspx_meth_webwork_property_22(org.apache.jsp.includes.panels.issue.view_005fattachments_jsp:1250) at org.apache.jsp.includes.panels.issue.view_005fattachments_jsp._jspService(org.apache.jsp.includes.panels.issue.view_005fattachments_jsp:406) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:322) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:291) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:241) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672) at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:574) at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:499) at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:966) at org.apache.jsp.secure.views.issue.viewissue_jsp._jspx_meth_webwork_if_2(org.apache.jsp.secure.views.issue.viewissue_jsp:742) at org.apache.jsp.secure.views.issue.viewissue_jsp._jspx_meth_webwork_property_6(org.apache.jsp.secure.views.issue.viewissue_jsp:701) at org.apache.jsp.secure.views.issue.viewissue_jsp._jspService(org.apache.jsp.secure.views.issue.viewissue_jsp:195) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:322) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:291) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:241) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:463) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:398) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:248) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:463) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:398) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301) at com.atlassian.jira.servlet.QuickLinkServlet.service(QuickLinkServlet.java:59) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:177) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132) at com.atlassian.jira.web.filters.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:25) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:744) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) at java.lang.Thread.run(Thread.java:534) 2006-03-01 13:04:56,113 ERROR [webwork.util.ServletValueStack] METHOD: "user", exception: com.opensymphony.user.EntityNotFoundException: No user donthorpe@franklinamerican.com found at com.opensymphony.user.UserManager.getEntity(UserManager.java:302) at com.opensymphony.user.UserManager.getUser(UserManager.java:193) at com.atlassian.core.user.UserUtils.getUser(UserUtils.java:34) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:61) at webwork.util.InjectionUtils.invoke(InjectionUtils.java:52) at webwork.util.ValueStack.findValue(ValueStack.java:426) at webwork.util.ValueStack.findValue(ValueStack.java:175) at webwork.view.taglib.WebWorkBodyTagSupport.findValue(WebWorkBodyTagSupport.java:61) at webwork.view.taglib.BasicPropertyTag.doStartTag(BasicPropertyTag.java:54) at org.apache.jsp.secure.views.issue.manageattachments_jsp._jspx_meth_webwork_property_16(org.apache.jsp.secure.views.issue.manageattachments_jsp:1013) at org.apache.jsp.secure.views.issue.manageattachments_jsp._jspService(org.apache.jsp.secure.views.issue.manageattachments_jsp:439) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:322) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:291) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:241) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:463) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:398) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:248) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55) at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:38) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:177) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132) at com.atlassian.jira.web.filters.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:25) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.johnson.filters.JohnsonFilter.doFilter(JohnsonFilter.java:91) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.gzip.GzipFilter.doFilter(GzipFilter.java:72) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:744) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) at java.lang.Thread.run(Thread.java:534) 2006-03-01 13:04:56,113 ERROR [webwork.util.ServletValueStack] METHOD: "user", exception: com.opensymphony.user.EntityNotFoundException: No user donthorpe@franklinamerican.com found at com.opensymphony.user.UserManager.getEntity(UserManager.java:302) at com.opensymphony.user.UserManager.getUser(UserManager.java:193) at com.atlassian.core.user.UserUtils.getUser(UserUtils.java:34) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:61) at webwork.util.InjectionUtils.invoke(InjectionUtils.java:52) at webwork.util.ValueStack.findValue(ValueStack.java:426) at webwork.util.ValueStack.findValue(ValueStack.java:175) at webwork.view.taglib.WebWorkBodyTagSupport.findValue(WebWorkBodyTagSupport.java:61) at webwork.view.taglib.BasicPropertyTag.doStartTag(BasicPropertyTag.java:54) at org.apache.jsp.secure.views.issue.manageattachments_jsp._jspx_meth_webwork_property_16(org.apache.jsp.secure.views.issue.manageattachments_jsp:1013) at org.apache.jsp.secure.views.issue.manageattachments_jsp._jspService(org.apache.jsp.secure.views.issue.manageattachments_jsp:439) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:322) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:291) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:241) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:463) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:398) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:248) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55) at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:38) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:177) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132) at com.atlassian.jira.web.filters.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:25) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.johnson.filters.JohnsonFilter.doFilter(JohnsonFilter.java:91) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.gzip.GzipFilter.doFilter(GzipFilter.java:72) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:744) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) at java.lang.Thread.run(Thread.java:534) 2006-03-01 13:05:11,025 WARN [jira.issue.managers.DefaultAttachmentManager] Trying to delete non-existent attachment: [/tmp/jira/attachments/HDT/HDT-4/10000_donthorpe.vcf] ..ignoring

    Atlassian JIRA | 1 decade ago | Matt Kenigson
    com.opensymphony.user.EntityNotFoundException: No user donthorpe@franklinamerican.com found
  2. 0

    We had a user that was created by the CreateOrComment mail handler. Since the handler sets the username of the user to be the email address and we use LDAP authentication, we later decided we needed to delete that user and re-add it with the username that matches his LDAP user. I reassigned the issue that had been created along with the orignal user and changed the reporter to myself, so I could delete the user. I then deleted the user. It so happens that there was a .vcf file attached to the original email and JIRA had dutifully attached it to the issue. I discovered that, after deleting the user, every time the issue was viewed, errors were being written to the log. Deleting the attachment fixed the problem. The functionality of JIRA appears to have been unaffected by this issue. All the same, it seems that there are some vestigial connections to the deleted user that should be addressed at some point. Below are the log entries that were generated when I viewed the issue with the offending attachment and then deleted the attachment. 2006-03-01 13:04:45,501 ERROR [webwork.util.ServletValueStack] METHOD: "user", exception: com.opensymphony.user.EntityNotFoundException: No user donthorpe@franklinamerican.com found at com.opensymphony.user.UserManager.getEntity(UserManager.java:302) at com.opensymphony.user.UserManager.getUser(UserManager.java:193) at com.atlassian.core.user.UserUtils.getUser(UserUtils.java:34) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:61) at webwork.util.InjectionUtils.invoke(InjectionUtils.java:52) at webwork.util.ValueStack.findValue(ValueStack.java:426) at webwork.util.ValueStack.findValue(ValueStack.java:175) at webwork.view.taglib.WebWorkBodyTagSupport.findValue(WebWorkBodyTagSupport.java:61) at webwork.view.taglib.BasicPropertyTag.doStartTag(BasicPropertyTag.java:54) at org.apache.jsp.includes.panels.issue.view_005fattachments_jsp._jspx_meth_webwork_property_22(org.apache.jsp.includes.panels.issue.view_005fattachments_jsp:1250) at org.apache.jsp.includes.panels.issue.view_005fattachments_jsp._jspService(org.apache.jsp.includes.panels.issue.view_005fattachments_jsp:406) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:322) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:291) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:241) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672) at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:574) at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:499) at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:966) at org.apache.jsp.secure.views.issue.viewissue_jsp._jspx_meth_webwork_if_2(org.apache.jsp.secure.views.issue.viewissue_jsp:742) at org.apache.jsp.secure.views.issue.viewissue_jsp._jspx_meth_webwork_property_6(org.apache.jsp.secure.views.issue.viewissue_jsp:701) at org.apache.jsp.secure.views.issue.viewissue_jsp._jspService(org.apache.jsp.secure.views.issue.viewissue_jsp:195) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:322) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:291) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:241) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:463) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:398) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:248) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:463) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:398) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301) at com.atlassian.jira.servlet.QuickLinkServlet.service(QuickLinkServlet.java:59) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:177) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132) at com.atlassian.jira.web.filters.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:25) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:744) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) at java.lang.Thread.run(Thread.java:534) 2006-03-01 13:04:45,501 ERROR [webwork.util.ServletValueStack] METHOD: "user", exception: com.opensymphony.user.EntityNotFoundException: No user donthorpe@franklinamerican.com found at com.opensymphony.user.UserManager.getEntity(UserManager.java:302) at com.opensymphony.user.UserManager.getUser(UserManager.java:193) at com.atlassian.core.user.UserUtils.getUser(UserUtils.java:34) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:61) at webwork.util.InjectionUtils.invoke(InjectionUtils.java:52) at webwork.util.ValueStack.findValue(ValueStack.java:426) at webwork.util.ValueStack.findValue(ValueStack.java:175) at webwork.view.taglib.WebWorkBodyTagSupport.findValue(WebWorkBodyTagSupport.java:61) at webwork.view.taglib.BasicPropertyTag.doStartTag(BasicPropertyTag.java:54) at org.apache.jsp.includes.panels.issue.view_005fattachments_jsp._jspx_meth_webwork_property_22(org.apache.jsp.includes.panels.issue.view_005fattachments_jsp:1250) at org.apache.jsp.includes.panels.issue.view_005fattachments_jsp._jspService(org.apache.jsp.includes.panels.issue.view_005fattachments_jsp:406) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:322) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:291) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:241) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672) at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:574) at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:499) at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:966) at org.apache.jsp.secure.views.issue.viewissue_jsp._jspx_meth_webwork_if_2(org.apache.jsp.secure.views.issue.viewissue_jsp:742) at org.apache.jsp.secure.views.issue.viewissue_jsp._jspx_meth_webwork_property_6(org.apache.jsp.secure.views.issue.viewissue_jsp:701) at org.apache.jsp.secure.views.issue.viewissue_jsp._jspService(org.apache.jsp.secure.views.issue.viewissue_jsp:195) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:322) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:291) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:241) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:463) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:398) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:248) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:463) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:398) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301) at com.atlassian.jira.servlet.QuickLinkServlet.service(QuickLinkServlet.java:59) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:177) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132) at com.atlassian.jira.web.filters.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:25) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:744) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) at java.lang.Thread.run(Thread.java:534) 2006-03-01 13:04:56,113 ERROR [webwork.util.ServletValueStack] METHOD: "user", exception: com.opensymphony.user.EntityNotFoundException: No user donthorpe@franklinamerican.com found at com.opensymphony.user.UserManager.getEntity(UserManager.java:302) at com.opensymphony.user.UserManager.getUser(UserManager.java:193) at com.atlassian.core.user.UserUtils.getUser(UserUtils.java:34) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:61) at webwork.util.InjectionUtils.invoke(InjectionUtils.java:52) at webwork.util.ValueStack.findValue(ValueStack.java:426) at webwork.util.ValueStack.findValue(ValueStack.java:175) at webwork.view.taglib.WebWorkBodyTagSupport.findValue(WebWorkBodyTagSupport.java:61) at webwork.view.taglib.BasicPropertyTag.doStartTag(BasicPropertyTag.java:54) at org.apache.jsp.secure.views.issue.manageattachments_jsp._jspx_meth_webwork_property_16(org.apache.jsp.secure.views.issue.manageattachments_jsp:1013) at org.apache.jsp.secure.views.issue.manageattachments_jsp._jspService(org.apache.jsp.secure.views.issue.manageattachments_jsp:439) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:322) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:291) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:241) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:463) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:398) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:248) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55) at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:38) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:177) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132) at com.atlassian.jira.web.filters.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:25) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.johnson.filters.JohnsonFilter.doFilter(JohnsonFilter.java:91) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.gzip.GzipFilter.doFilter(GzipFilter.java:72) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:744) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) at java.lang.Thread.run(Thread.java:534) 2006-03-01 13:04:56,113 ERROR [webwork.util.ServletValueStack] METHOD: "user", exception: com.opensymphony.user.EntityNotFoundException: No user donthorpe@franklinamerican.com found at com.opensymphony.user.UserManager.getEntity(UserManager.java:302) at com.opensymphony.user.UserManager.getUser(UserManager.java:193) at com.atlassian.core.user.UserUtils.getUser(UserUtils.java:34) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:61) at webwork.util.InjectionUtils.invoke(InjectionUtils.java:52) at webwork.util.ValueStack.findValue(ValueStack.java:426) at webwork.util.ValueStack.findValue(ValueStack.java:175) at webwork.view.taglib.WebWorkBodyTagSupport.findValue(WebWorkBodyTagSupport.java:61) at webwork.view.taglib.BasicPropertyTag.doStartTag(BasicPropertyTag.java:54) at org.apache.jsp.secure.views.issue.manageattachments_jsp._jspx_meth_webwork_property_16(org.apache.jsp.secure.views.issue.manageattachments_jsp:1013) at org.apache.jsp.secure.views.issue.manageattachments_jsp._jspService(org.apache.jsp.secure.views.issue.manageattachments_jsp:439) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:322) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:291) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:241) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:463) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:398) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:248) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55) at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:38) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:177) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132) at com.atlassian.jira.web.filters.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:25) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.johnson.filters.JohnsonFilter.doFilter(JohnsonFilter.java:91) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.gzip.GzipFilter.doFilter(GzipFilter.java:72) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:744) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) at java.lang.Thread.run(Thread.java:534) 2006-03-01 13:05:11,025 WARN [jira.issue.managers.DefaultAttachmentManager] Trying to delete non-existent attachment: [/tmp/jira/attachments/HDT/HDT-4/10000_donthorpe.vcf] ..ignoring

    Atlassian JIRA | 1 decade ago | Matt Kenigson
    com.opensymphony.user.EntityNotFoundException: No user donthorpe@franklinamerican.com found
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    Hello! I'm currently trying to configure JIRA with ldap and JEMH. I have JIRA 4.1.1, JEMH 0.9.5.1 and ldaputils 1.0.16 installed. I'm trying to pull the reporter from the body of an e-mail and check it against ldap and then create the user if it doesn't exist and associate it with the issue. I've tried every configuration I can think of. Here is a snapshot of the logs: When the service picks up the e-mail it checks if the user exists, and then checks all the existing users. {code:title=log} 2010-10-20 09:12:12,829 JiraQuartzScheduler_Worker-3 DEBUG ServiceRunner testing jemh [user.provider.ldap.LDAPCredentialsProvider] Credentials for 'USER' NOT handled by LDAP, because 'USER' not handled by any other credentials provider. Check you have at least one other credentials provider, and that they contain this user. com.opensymphony.user.EntityNotFoundException: No user USER found at com.opensymphony.user.UserManager.getEntity(UserManager.java:259) at com.opensymphony.user.UserManager.getUser(UserManager.java:181) at com.atlassian.core.user.UserUtils.getUser(UserUtils.java:37) at com.javahollic.jira.emh.engine.EMHIssueUtils.getApplicableReporter(EMHIssueUtils.java:1264) at com.javahollic.jira.emh.engine.EMHIssueUtils.<init>(EMHIssueUtils.java:169) at com.javahollic.jira.emh.engine.IssueCreationHelper.<init>(IssueCreationHelper.java:58) at com.javahollic.jira.emh.engine.AbstractFieldProcessor.getIssueObjectViaCreation(AbstractFieldProcessor.java:104) at com.javahollic.jira.emh.engine.AbstractFieldProcessor.getIssueObject(AbstractFieldProcessor.java:89) at com.javahollic.jira.emh.service.EMHIssueHandler.runProcessor(EMHIssueHandler.java:293) at com.javahollic.jira.emh.service.EMHIssueHandler.handleMessage(EMHIssueHandler.java:125) at com.javahollic.jira.emh.service.CreateOrCommentHandler.handleMessage(CreateOrCommentHandler.java:67) at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:189) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:67) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48) at org.quartz.core.JobRunShell.run(JobRunShell.java:191) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516) 2010-10-20 09:12:12,832 JiraQuartzScheduler_Worker-3 DEBUG ServiceRunner testing jemh [user.provider.ldap.LDAPCredentialsProvider] 'GOOD USER' could be handled by LDAP 2010-10-20 09:12:12,832 JiraQuartzScheduler_Worker-3 DEBUG ServiceRunner testing jemh [user.provider.ldap.LDAPCredentialsProvider] 'GOOD USER' could be handled by LDAP 2010-10-20 09:12:12,834 JiraQuartzScheduler_Worker-3 DEBUG ServiceRunner testing jemh [user.provider.ldap.LDAPCredentialsProvider] Credentials for 'USER' NOT handled by LDAP, because 'USER' not handled by any other credentials provider. Check you have at least one other credentials provider, and that they contain this user. 2010-10-20 09:12:12,838 JiraQuartzScheduler_Worker-3 DEBUG ServiceRunner testing jemh [user.provider.ldap.LDAPCredentialsProvider] 'ANOTHER GOOD USER' could be handled by LDAP {code} My emh.properties files contains: {code} # #strictJiraPermissions=false # # JEMH-116, provide a CSV (ie mulitple values possible) regexp matching JEMH inbound email addresses that users use to get mail into JEMH/Jira, # enabling all TO: / CC: addresses to be scanned for: # a) 'projectAutoAssign' purposes # b) removal of erroneous entries that would otherwise be possibly processed with cc: # jemhAddresseeRegexps=[a-z|A-Z|0-9|_|-]*@columbia.edu # # Enable this to add an indicator at the top of a mail which processor handler the mail # indicateWhichProcessorProcessedMail=true # # Enable this to enable an indicator at the head of each email for # indicateEmailDetailsForAnonymousIssueCreation=true #------------ #If enabled will cause the outbound mail queue to flush whenever a comment is received or an issue processed # autoFlushMailQueue=true # If this option is enabled, it will allow the user associated with the email sender to be used for security checks , enabling simplified security setup of target projects. # #useEmailSenderForSecurityChecks=true ## Messages marked as Bulk handling, values are [forward|delete|ignore] bulk=forward # If using a case sensitive DB, need to define the userid Case for matching otherwise EXACT matches will be needed # Values: toLower|toUpper #forceUserIdCase=toLower # User will be created only if a valid ID can be found , users will not be created with the source email address. # example: createUsers=true createUsers=true # # When creating users, how should their ID's be formatted? # # values : # 'name' [NAME]@someplace.com (NOTE - collisions possible, needs more work to do NAME0, NAME1 upcounting etc. # 'email' [name@someplace.com] # 'alternate' (NOTE this delegates ID retrieval to custom retrievers, the 'default' will return full email address # # NOTE: if commented out, the default is to use the emailaddress [name@someplace.com] # example: createUsersIDFrom=email createUsersIDFrom=name # # regexp list, setup this with regexps matching from: address domains, to enable 'limited' account creation # eg .*@(dolby\..*) createUsersIDFromEmailDomainWhitelist=.*@columbia.edu # # regexp list, setup email addresses that you will never create from, possibly per domain. # eg sales@atlassian.com #createUsersIDFromEmailBlacklist=sales@dolby.com # # If set, all pre-existing users found will be checked for membership of this group. You would do this, for instan ce with an LDAP # user repository where not everyone is a jira user / member of 'jira-users'. It won't however create the users. # autoJoinGroup=jira-users {code} Is there something simple that I'm missing? Please help. Thanks, Anurag

    JIRA | 6 years ago | Anurag Mohanty
    com.opensymphony.user.EntityNotFoundException: No user USER found

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    Root Cause Analysis

    1. com.opensymphony.user.EntityNotFoundException

      No user donthorpe@franklinamerican.com found

      at com.opensymphony.user.UserManager.getEntity()
    2. com.opensymphony.user
      UserManager.getUser
      1. com.opensymphony.user.UserManager.getEntity(UserManager.java:302)
      2. com.opensymphony.user.UserManager.getUser(UserManager.java:193)
      2 frames
    3. com.atlassian.core
      UserUtils.getUser
      1. com.atlassian.core.user.UserUtils.getUser(UserUtils.java:34)
      1 frame
    4. Java RT
      Method.invoke
      1. sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      2. sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
      3. sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
      4. java.lang.reflect.Method.invoke(Method.java:324)
      4 frames
    5. webwork.util
      ValueStack.findValue
      1. webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:61)
      2. webwork.util.InjectionUtils.invoke(InjectionUtils.java:52)
      3. webwork.util.ValueStack.findValue(ValueStack.java:426)
      4. webwork.util.ValueStack.findValue(ValueStack.java:175)
      4 frames
    6. webwork.view.taglib
      BasicPropertyTag.doStartTag
      1. webwork.view.taglib.WebWorkBodyTagSupport.findValue(WebWorkBodyTagSupport.java:61)
      2. webwork.view.taglib.BasicPropertyTag.doStartTag(BasicPropertyTag.java:54)
      2 frames
    7. org.apache.jsp
      view_005fattachments_jsp._jspService
      1. org.apache.jsp.includes.panels.issue.view_005fattachments_jsp._jspx_meth_webwork_property_22(org.apache.jsp.includes.panels.issue.view_005fattachments_jsp:1250)
      2. org.apache.jsp.includes.panels.issue.view_005fattachments_jsp._jspService(org.apache.jsp.includes.panels.issue.view_005fattachments_jsp:406)
      2 frames
    8. GWT dev
      HttpJspBase.service
      1. org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
      1 frame
    9. JavaServlet
      HttpServlet.service
      1. javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
      1 frame
    10. GWT dev
      JspServlet.service
      1. org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:322)
      2. org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:291)
      3. org.apache.jasper.servlet.JspServlet.service(JspServlet.java:241)
      3 frames
    11. JavaServlet
      HttpServlet.service
      1. javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
      1 frame
    12. Glassfish Core
      ApplicationDispatcher.include
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      3. org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672)
      4. org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:574)
      5. org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:499)
      5 frames
    13. GWT dev
      JspRuntimeLibrary.include
      1. org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:966)
      1 frame
    14. org.apache.jsp
      viewissue_jsp._jspService
      1. org.apache.jsp.secure.views.issue.viewissue_jsp._jspx_meth_webwork_if_2(org.apache.jsp.secure.views.issue.viewissue_jsp:742)
      2. org.apache.jsp.secure.views.issue.viewissue_jsp._jspx_meth_webwork_property_6(org.apache.jsp.secure.views.issue.viewissue_jsp:701)
      3. org.apache.jsp.secure.views.issue.viewissue_jsp._jspService(org.apache.jsp.secure.views.issue.viewissue_jsp:195)
      3 frames
    15. GWT dev
      HttpJspBase.service
      1. org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
      1 frame
    16. JavaServlet
      HttpServlet.service
      1. javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
      1 frame
    17. GWT dev
      JspServlet.service
      1. org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:322)
      2. org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:291)
      3. org.apache.jasper.servlet.JspServlet.service(JspServlet.java:241)
      3 frames
    18. JavaServlet
      HttpServlet.service
      1. javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
      1 frame
    19. Glassfish Core
      ApplicationDispatcher.forward
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      3. org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672)
      4. org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:463)
      5. org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:398)
      6. org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301)
      6 frames
    20. com.atlassian.jira
      JiraServletDispatcher.service
      1. com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:248)
      1 frame
    21. JavaServlet
      HttpServlet.service
      1. javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
      1 frame
    22. Glassfish Core
      ApplicationDispatcher.forward
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      3. org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672)
      4. org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:463)
      5. org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:398)
      6. org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301)
      6 frames
    23. com.atlassian.jira
      QuickLinkServlet.service
      1. com.atlassian.jira.servlet.QuickLinkServlet.service(QuickLinkServlet.java:59)
      1 frame
    24. JavaServlet
      HttpServlet.service
      1. javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
      1 frame
    25. Glassfish Core
      ApplicationFilterChain.doFilter
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      2 frames
    26. com.atlassian.jira
      AccessLogFilter.doFilter
      1. com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:51)
      1 frame
    27. Glassfish Core
      ApplicationFilterChain.doFilter
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      2 frames
    28. Sitemesh
      PageFilter.doFilter
      1. com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119)
      2. com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55)
      2 frames
    29. Glassfish Core
      ApplicationFilterChain.doFilter
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      2 frames
    30. com.atlassian.seraph
      SecurityFilter.doFilter
      1. com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182)
      1 frame
    31. Glassfish Core
      ApplicationFilterChain.doFilter
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      2 frames
    32. com.atlassian.seraph
      LoginFilter.doFilter
      1. com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:177)
      1 frame
    33. Glassfish Core
      ApplicationFilterChain.doFilter
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      2 frames
    34. com.atlassian.util
      ProfilingFilter.doFilter
      1. com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132)
      1 frame
    35. com.atlassian.jira
      ProfilingAndErrorFilter.doFilter
      1. com.atlassian.jira.web.filters.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:25)
      1 frame
    36. Glassfish Core
      ApplicationFilterChain.doFilter
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      2 frames
    37. com.atlassian.jira
      ActionCleanupDelayFilter.doFilter
      1. com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:37)
      1 frame
    38. Glassfish Core
      ApplicationFilterChain.doFilter
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      2 frames
    39. com.atlassian.core
      AbstractEncodingFilter.doFilter
      1. com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37)
      1 frame
    40. Glassfish Core
      CoyoteAdapter.service
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      3. org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
      4. org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
      5. org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
      6. org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
      7. org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
      8. org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
      8 frames
    41. Grizzly HTTP
      LeaderFollowerWorkerThread.runIt
      1. org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856)
      2. org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:744)
      3. org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
      4. org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
      4 frames
    42. Tomcat Util
      ThreadPool$ControlRunnable.run
      1. org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
      1 frame
    43. Java RT
      Thread.run
      1. java.lang.Thread.run(Thread.java:534)
      1 frame