com.atlassian.mail.MailException

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  • When a group is subscribed to the filter, and then that group is deleted, the filtersubscription still exists, and once a minute the logs get filled with these errors: 2007-06-18 12:46:04,585 Sending mailitem com.atlassian.jira.mail.SubscriptionMailQueueItem subject: 'Subscription: testfilter' Owner: 'test ERROR [atlassian.mail.queue.MailQueueImpl] Error occurred in sending e-mail: com.atlassian.jira.mail.SubscriptionMailQueueItem subject: 'Subscription: testfilter' Owner: 'test com.atlassian.mail.MailException: com.opensymphony.user.EntityNotFoundException: No group testgroup found at com.atlassian.jira.mail.SubscriptionMailQueueItem.send(SubscriptionMailQueueItem.java:88) at com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:68) at com.atlassian.jira.service.services.mail.MailQueueService.run(MailQueueService.java:23) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:67) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48) at org.quartz.core.JobRunShell.run(JobRunShell.java:191) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516) Caused by: com.opensymphony.user.EntityNotFoundException: No group testgroup found at com.opensymphony.user.UserManager.getEntity(UserManager.java:302) at com.opensymphony.user.UserManager.getGroup(UserManager.java:172) at com.atlassian.jira.mail.SubscriptionMailQueueItem.send(SubscriptionMailQueueItem.java:71) ... 6 more 2007-06-18 12:46:04,585 Sending mailitem com.atlassian.jira.mail.SubscriptionMailQueueItem subject: 'Subscription: testfilter' Owner: 'test ERROR [atlassian.jira.mail.SubscriptionMailQueueItem] com.opensymphony.user.EntityNotFoundException: No group testgroup found com.opensymphony.user.EntityNotFoundException: No group testgroup found at com.opensymphony.user.UserManager.getEntity(UserManager.java:302) at com.opensymphony.user.UserManager.getGroup(UserManager.java:172) at com.atlassian.jira.mail.SubscriptionMailQueueItem.send(SubscriptionMailQueueItem.java:71) at com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:68) at com.atlassian.jira.service.services.mail.MailQueueService.run(MailQueueService.java:23) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:67) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48) at org.quartz.core.JobRunShell.run(JobRunShell.java:191) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516) Assuming that this is not an error condition (that it's okay to have dangling group pointers in filtersubscriptions), we should a) log it as WARN, not ERROR, b) print a one-line message, rather than a stacktrace.
    via by Jeff Turner,
  • When a group is subscribed to the filter, and then that group is deleted, the filtersubscription still exists, and once a minute the logs get filled with these errors: 2007-06-18 12:46:04,585 Sending mailitem com.atlassian.jira.mail.SubscriptionMailQueueItem subject: 'Subscription: testfilter' Owner: 'test ERROR [atlassian.mail.queue.MailQueueImpl] Error occurred in sending e-mail: com.atlassian.jira.mail.SubscriptionMailQueueItem subject: 'Subscription: testfilter' Owner: 'test com.atlassian.mail.MailException: com.opensymphony.user.EntityNotFoundException: No group testgroup found at com.atlassian.jira.mail.SubscriptionMailQueueItem.send(SubscriptionMailQueueItem.java:88) at com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:68) at com.atlassian.jira.service.services.mail.MailQueueService.run(MailQueueService.java:23) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:67) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48) at org.quartz.core.JobRunShell.run(JobRunShell.java:191) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516) Caused by: com.opensymphony.user.EntityNotFoundException: No group testgroup found at com.opensymphony.user.UserManager.getEntity(UserManager.java:302) at com.opensymphony.user.UserManager.getGroup(UserManager.java:172) at com.atlassian.jira.mail.SubscriptionMailQueueItem.send(SubscriptionMailQueueItem.java:71) ... 6 more 2007-06-18 12:46:04,585 Sending mailitem com.atlassian.jira.mail.SubscriptionMailQueueItem subject: 'Subscription: testfilter' Owner: 'test ERROR [atlassian.jira.mail.SubscriptionMailQueueItem] com.opensymphony.user.EntityNotFoundException: No group testgroup found com.opensymphony.user.EntityNotFoundException: No group testgroup found at com.opensymphony.user.UserManager.getEntity(UserManager.java:302) at com.opensymphony.user.UserManager.getGroup(UserManager.java:172) at com.atlassian.jira.mail.SubscriptionMailQueueItem.send(SubscriptionMailQueueItem.java:71) at com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:68) at com.atlassian.jira.service.services.mail.MailQueueService.run(MailQueueService.java:23) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:67) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48) at org.quartz.core.JobRunShell.run(JobRunShell.java:191) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516) Assuming that this is not an error condition (that it's okay to have dangling group pointers in filtersubscriptions), we should a) log it as WARN, not ERROR, b) print a one-line message, rather than a stacktrace.
    via by Jeff Turner,
  • The problem is that Sybase refuses to store empty strings and stores spaces instead: [http://manuals.sybase.com/onlinebooks/group-as/asg1250e/sqlug/@Generic__BookTextView/2485] The reason they provide for this is that an empty value means NULL and as "" is not NULL they have to store a space. Fascinating logic, every other db we support, which is quite a few, seems to deal with it fine. At the moment the subscriptions die with: {code} 2005-10-28 17:40:36,322 ERROR [atlassian.mail.queue.MailQueueImpl] Error occurred in sending e-mail: com.atlassian.jira.mail.SubscriptionMailQueueItem subject: 'Subscription: Test Filter' Owner: 'admin com.atlassian.mail.MailException: com.opensymphony.user.EntityNotFoundException: No group found at com.atlassian.jira.mail.SubscriptionMailQueueItem.send(SubscriptionMailQueueItem.java:67) at com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:67) at com.atlassian.jira.service.services.mail.MailQueueService.run(MailQueueService.java:23) at com.atlassian.jira.service.JiraServiceContainer.run(JiraServiceContainer.java:59) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:50) at org.quartz.core.JobRunShell.run(JobRunShell.java:191) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516) Caused by: com.opensymphony.user.EntityNotFoundException: No group found at com.opensymphony.user.UserManager.getEntity(UserManager.java:302) at com.opensymphony.user.UserManager.getGroup(UserManager.java:172) at com.atlassian.jira.mail.SubscriptionMailQueueItem.send(SubscriptionMailQueueItem.java:52) ... 6 more {code} Need to ensure that we store NULL instead of '' for personal subscriptions.
    via by Anton Mazkovoi [Atlassian],
  • Hello! I'm currently trying to configure JIRA with ldap and JEMH. I have JIRA 4.1.1, JEMH 0.9.5.1 and ldaputils 1.0.16 installed. I'm trying to pull the reporter from the body of an e-mail and check it against ldap and then create the user if it doesn't exist and associate it with the issue. I've tried every configuration I can think of. Here is a snapshot of the logs: When the service picks up the e-mail it checks if the user exists, and then checks all the existing users. {code:title=log} 2010-10-20 09:12:12,829 JiraQuartzScheduler_Worker-3 DEBUG ServiceRunner testing jemh [user.provider.ldap.LDAPCredentialsProvider] Credentials for 'USER' NOT handled by LDAP, because 'USER' not handled by any other credentials provider. Check you have at least one other credentials provider, and that they contain this user. com.opensymphony.user.EntityNotFoundException: No user USER found at com.opensymphony.user.UserManager.getEntity(UserManager.java:259) at com.opensymphony.user.UserManager.getUser(UserManager.java:181) at com.atlassian.core.user.UserUtils.getUser(UserUtils.java:37) at com.javahollic.jira.emh.engine.EMHIssueUtils.getApplicableReporter(EMHIssueUtils.java:1264) at com.javahollic.jira.emh.engine.EMHIssueUtils.<init>(EMHIssueUtils.java:169) at com.javahollic.jira.emh.engine.IssueCreationHelper.<init>(IssueCreationHelper.java:58) at com.javahollic.jira.emh.engine.AbstractFieldProcessor.getIssueObjectViaCreation(AbstractFieldProcessor.java:104) at com.javahollic.jira.emh.engine.AbstractFieldProcessor.getIssueObject(AbstractFieldProcessor.java:89) at com.javahollic.jira.emh.service.EMHIssueHandler.runProcessor(EMHIssueHandler.java:293) at com.javahollic.jira.emh.service.EMHIssueHandler.handleMessage(EMHIssueHandler.java:125) at com.javahollic.jira.emh.service.CreateOrCommentHandler.handleMessage(CreateOrCommentHandler.java:67) at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:189) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:67) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48) at org.quartz.core.JobRunShell.run(JobRunShell.java:191) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516) 2010-10-20 09:12:12,832 JiraQuartzScheduler_Worker-3 DEBUG ServiceRunner testing jemh [user.provider.ldap.LDAPCredentialsProvider] 'GOOD USER' could be handled by LDAP 2010-10-20 09:12:12,832 JiraQuartzScheduler_Worker-3 DEBUG ServiceRunner testing jemh [user.provider.ldap.LDAPCredentialsProvider] 'GOOD USER' could be handled by LDAP 2010-10-20 09:12:12,834 JiraQuartzScheduler_Worker-3 DEBUG ServiceRunner testing jemh [user.provider.ldap.LDAPCredentialsProvider] Credentials for 'USER' NOT handled by LDAP, because 'USER' not handled by any other credentials provider. Check you have at least one other credentials provider, and that they contain this user. 2010-10-20 09:12:12,838 JiraQuartzScheduler_Worker-3 DEBUG ServiceRunner testing jemh [user.provider.ldap.LDAPCredentialsProvider] 'ANOTHER GOOD USER' could be handled by LDAP {code} My emh.properties files contains: {code} # #strictJiraPermissions=false # # JEMH-116, provide a CSV (ie mulitple values possible) regexp matching JEMH inbound email addresses that users use to get mail into JEMH/Jira, # enabling all TO: / CC: addresses to be scanned for: # a) 'projectAutoAssign' purposes # b) removal of erroneous entries that would otherwise be possibly processed with cc: # jemhAddresseeRegexps=[a-z|A-Z|0-9|_|-]*@columbia.edu # # Enable this to add an indicator at the top of a mail which processor handler the mail # indicateWhichProcessorProcessedMail=true # # Enable this to enable an indicator at the head of each email for # indicateEmailDetailsForAnonymousIssueCreation=true #------------ #If enabled will cause the outbound mail queue to flush whenever a comment is received or an issue processed # autoFlushMailQueue=true # If this option is enabled, it will allow the user associated with the email sender to be used for security checks , enabling simplified security setup of target projects. # #useEmailSenderForSecurityChecks=true ## Messages marked as Bulk handling, values are [forward|delete|ignore] bulk=forward # If using a case sensitive DB, need to define the userid Case for matching otherwise EXACT matches will be needed # Values: toLower|toUpper #forceUserIdCase=toLower # User will be created only if a valid ID can be found , users will not be created with the source email address. # example: createUsers=true createUsers=true # # When creating users, how should their ID's be formatted? # # values : # 'name' [NAME]@someplace.com (NOTE - collisions possible, needs more work to do NAME0, NAME1 upcounting etc. # 'email' [name@someplace.com] # 'alternate' (NOTE this delegates ID retrieval to custom retrievers, the 'default' will return full email address # # NOTE: if commented out, the default is to use the emailaddress [name@someplace.com] # example: createUsersIDFrom=email createUsersIDFrom=name # # regexp list, setup this with regexps matching from: address domains, to enable 'limited' account creation # eg .*@(dolby\..*) createUsersIDFromEmailDomainWhitelist=.*@columbia.edu # # regexp list, setup email addresses that you will never create from, possibly per domain. # eg sales@atlassian.com #createUsersIDFromEmailBlacklist=sales@dolby.com # # If set, all pre-existing users found will be checked for membership of this group. You would do this, for instan ce with an LDAP # user repository where not everyone is a jira user / member of 'jira-users'. It won't however create the users. # autoJoinGroup=jira-users {code} Is there something simple that I'm missing? Please help. Thanks, Anurag
    via by Anurag Mohanty,
  • As in all companies people come and go, but Jira can not handle this correctly. With leaving the company the peoples are deleted from our Windows-ActiveDirectory. When doing so and the person has created tickets or is current assignee the tickets can be opened but you can not change the owner or assigne or close the issues. At present we do recreate a "dummy-account" with the former username of the deleted account in crowd to be able to shift the tickets to an other person. Further more: - you can not search for "deleted" accounts - deleted accounts can not be deleted from the projekt roles as they are not listed in the edit view A well working solution is very much appreciated. Best Andreas See the error message below while trying to close or editing a ticket from a deleted person. Snip>--------------------------------------------------------------------- Ursache: com.atlassian.jira.exception.DataAccessException: Error occurred while retrieving user with username 'ssalles'. Stapelüberwachung: [hide] com.atlassian.jira.exception.DataAccessException: Error occurred while retrieving user with username 'ssalles'. at com.atlassian.jira.issue.IssueImpl.getUser(IssueImpl.java:1099) at com.atlassian.jira.issue.IssueImpl.getAssignee(IssueImpl.java:394) at com.atlassian.jira.issue.fields.AssigneeSystemField.populateFromIssue(AssigneeSystemField.java:507) at com.atlassian.jira.issue.fields.screen.FieldScreenRenderLayoutItemImpl.populateFromIssue(FieldScreenRenderLayoutItemImpl.java:85) at com.atlassian.jira.web.action.issue.CommentAssignIssue.doDefault(CommentAssignIssue.java:90) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:61) at webwork.util.InjectionUtils.invoke(InjectionUtils.java:52) at webwork.action.ActionSupport.invokeCommand(ActionSupport.java:417) at webwork.action.ActionSupport.execute(ActionSupport.java:146) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:54) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:132) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:178) at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:73) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55) at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:38) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:204) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.seraph.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:120) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:138) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132) at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:16) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:43) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.jira.web.filters.RequestCleanupFilter.doFilter(RequestCleanupFilter.java:50) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:72) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:75) at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:33) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.jira.appconsistency.db.DatabaseCompatibilityEnforcerFilter.doFilter(DatabaseCompatibilityEnforcerFilter.java:39) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:873) at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689) at java.lang.Thread.run(Thread.java:619) Caused by: com.opensymphony.user.EntityNotFoundException: No user ssalles found at com.opensymphony.user.UserManager.getEntity(UserManager.java:302) at com.opensymphony.user.UserManager.getUser(UserManager.java:193) at com.atlassian.core.user.UserUtils.getUser(UserUtils.java:37) at com.atlassian.jira.issue.IssueImpl.getUser(IssueImpl.java:1094) ... 76 more Verweiser-URL: deleted by reporter Build-Information: Betriebsdauer : N/A Edition : Enterprise Version : 3.13.4 Build-Nummer : 354 Atlassian-Partner : null Installationstyp : EAR/WAR ---------------------------------------------------------------------<Snap
    via by Andreas Ketelhut,
  • We had a user that was created by the CreateOrComment mail handler. Since the handler sets the username of the user to be the email address and we use LDAP authentication, we later decided we needed to delete that user and re-add it with the username that matches his LDAP user. I reassigned the issue that had been created along with the orignal user and changed the reporter to myself, so I could delete the user. I then deleted the user. It so happens that there was a .vcf file attached to the original email and JIRA had dutifully attached it to the issue. I discovered that, after deleting the user, every time the issue was viewed, errors were being written to the log. Deleting the attachment fixed the problem. The functionality of JIRA appears to have been unaffected by this issue. All the same, it seems that there are some vestigial connections to the deleted user that should be addressed at some point. Below are the log entries that were generated when I viewed the issue with the offending attachment and then deleted the attachment. 2006-03-01 13:04:45,501 ERROR [webwork.util.ServletValueStack] METHOD: "user", exception: com.opensymphony.user.EntityNotFoundException: No user donthorpe@franklinamerican.com found at com.opensymphony.user.UserManager.getEntity(UserManager.java:302) at com.opensymphony.user.UserManager.getUser(UserManager.java:193) at com.atlassian.core.user.UserUtils.getUser(UserUtils.java:34) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:61) at webwork.util.InjectionUtils.invoke(InjectionUtils.java:52) at webwork.util.ValueStack.findValue(ValueStack.java:426) at webwork.util.ValueStack.findValue(ValueStack.java:175) at webwork.view.taglib.WebWorkBodyTagSupport.findValue(WebWorkBodyTagSupport.java:61) at webwork.view.taglib.BasicPropertyTag.doStartTag(BasicPropertyTag.java:54) at org.apache.jsp.includes.panels.issue.view_005fattachments_jsp._jspx_meth_webwork_property_22(org.apache.jsp.includes.panels.issue.view_005fattachments_jsp:1250) at org.apache.jsp.includes.panels.issue.view_005fattachments_jsp._jspService(org.apache.jsp.includes.panels.issue.view_005fattachments_jsp:406) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:322) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:291) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:241) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672) at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:574) at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:499) at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:966) at org.apache.jsp.secure.views.issue.viewissue_jsp._jspx_meth_webwork_if_2(org.apache.jsp.secure.views.issue.viewissue_jsp:742) at org.apache.jsp.secure.views.issue.viewissue_jsp._jspx_meth_webwork_property_6(org.apache.jsp.secure.views.issue.viewissue_jsp:701) at org.apache.jsp.secure.views.issue.viewissue_jsp._jspService(org.apache.jsp.secure.views.issue.viewissue_jsp:195) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:322) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:291) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:241) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:463) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:398) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:248) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:463) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:398) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301) at com.atlassian.jira.servlet.QuickLinkServlet.service(QuickLinkServlet.java:59) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:177) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132) at com.atlassian.jira.web.filters.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:25) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:744) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) at java.lang.Thread.run(Thread.java:534) 2006-03-01 13:04:45,501 ERROR [webwork.util.ServletValueStack] METHOD: "user", exception: com.opensymphony.user.EntityNotFoundException: No user donthorpe@franklinamerican.com found at com.opensymphony.user.UserManager.getEntity(UserManager.java:302) at com.opensymphony.user.UserManager.getUser(UserManager.java:193) at com.atlassian.core.user.UserUtils.getUser(UserUtils.java:34) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:61) at webwork.util.InjectionUtils.invoke(InjectionUtils.java:52) at webwork.util.ValueStack.findValue(ValueStack.java:426) at webwork.util.ValueStack.findValue(ValueStack.java:175) at webwork.view.taglib.WebWorkBodyTagSupport.findValue(WebWorkBodyTagSupport.java:61) at webwork.view.taglib.BasicPropertyTag.doStartTag(BasicPropertyTag.java:54) at org.apache.jsp.includes.panels.issue.view_005fattachments_jsp._jspx_meth_webwork_property_22(org.apache.jsp.includes.panels.issue.view_005fattachments_jsp:1250) at org.apache.jsp.includes.panels.issue.view_005fattachments_jsp._jspService(org.apache.jsp.includes.panels.issue.view_005fattachments_jsp:406) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:322) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:291) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:241) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672) at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:574) at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:499) at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:966) at org.apache.jsp.secure.views.issue.viewissue_jsp._jspx_meth_webwork_if_2(org.apache.jsp.secure.views.issue.viewissue_jsp:742) at org.apache.jsp.secure.views.issue.viewissue_jsp._jspx_meth_webwork_property_6(org.apache.jsp.secure.views.issue.viewissue_jsp:701) at org.apache.jsp.secure.views.issue.viewissue_jsp._jspService(org.apache.jsp.secure.views.issue.viewissue_jsp:195) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:322) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:291) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:241) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:463) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:398) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:248) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:463) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:398) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301) at com.atlassian.jira.servlet.QuickLinkServlet.service(QuickLinkServlet.java:59) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:177) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132) at com.atlassian.jira.web.filters.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:25) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:744) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) at java.lang.Thread.run(Thread.java:534) 2006-03-01 13:04:56,113 ERROR [webwork.util.ServletValueStack] METHOD: "user", exception: com.opensymphony.user.EntityNotFoundException: No user donthorpe@franklinamerican.com found at com.opensymphony.user.UserManager.getEntity(UserManager.java:302) at com.opensymphony.user.UserManager.getUser(UserManager.java:193) at com.atlassian.core.user.UserUtils.getUser(UserUtils.java:34) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:61) at webwork.util.InjectionUtils.invoke(InjectionUtils.java:52) at webwork.util.ValueStack.findValue(ValueStack.java:426) at webwork.util.ValueStack.findValue(ValueStack.java:175) at webwork.view.taglib.WebWorkBodyTagSupport.findValue(WebWorkBodyTagSupport.java:61) at webwork.view.taglib.BasicPropertyTag.doStartTag(BasicPropertyTag.java:54) at org.apache.jsp.secure.views.issue.manageattachments_jsp._jspx_meth_webwork_property_16(org.apache.jsp.secure.views.issue.manageattachments_jsp:1013) at org.apache.jsp.secure.views.issue.manageattachments_jsp._jspService(org.apache.jsp.secure.views.issue.manageattachments_jsp:439) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:322) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:291) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:241) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:463) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:398) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:248) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55) at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:38) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:177) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132) at com.atlassian.jira.web.filters.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:25) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.johnson.filters.JohnsonFilter.doFilter(JohnsonFilter.java:91) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.gzip.GzipFilter.doFilter(GzipFilter.java:72) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:744) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) at java.lang.Thread.run(Thread.java:534) 2006-03-01 13:04:56,113 ERROR [webwork.util.ServletValueStack] METHOD: "user", exception: com.opensymphony.user.EntityNotFoundException: No user donthorpe@franklinamerican.com found at com.opensymphony.user.UserManager.getEntity(UserManager.java:302) at com.opensymphony.user.UserManager.getUser(UserManager.java:193) at com.atlassian.core.user.UserUtils.getUser(UserUtils.java:34) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:61) at webwork.util.InjectionUtils.invoke(InjectionUtils.java:52) at webwork.util.ValueStack.findValue(ValueStack.java:426) at webwork.util.ValueStack.findValue(ValueStack.java:175) at webwork.view.taglib.WebWorkBodyTagSupport.findValue(WebWorkBodyTagSupport.java:61) at webwork.view.taglib.BasicPropertyTag.doStartTag(BasicPropertyTag.java:54) at org.apache.jsp.secure.views.issue.manageattachments_jsp._jspx_meth_webwork_property_16(org.apache.jsp.secure.views.issue.manageattachments_jsp:1013) at org.apache.jsp.secure.views.issue.manageattachments_jsp._jspService(org.apache.jsp.secure.views.issue.manageattachments_jsp:439) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:322) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:291) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:241) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:463) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:398) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:248) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55) at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:38) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:177) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132) at com.atlassian.jira.web.filters.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:25) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.johnson.filters.JohnsonFilter.doFilter(JohnsonFilter.java:91) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.gzip.GzipFilter.doFilter(GzipFilter.java:72) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:744) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) at java.lang.Thread.run(Thread.java:534) 2006-03-01 13:05:11,025 WARN [jira.issue.managers.DefaultAttachmentManager] Trying to delete non-existent attachment: [/tmp/jira/attachments/HDT/HDT-4/10000_donthorpe.vcf] ..ignoring
    via by Matt Kenigson,
  • If a user is set as the Lead of a project or component, the user should not be deletable until they are removed from these roles. Currently they can be deleted, resulting in this error if a project lead is deleted: 2005-01-18 17:29:29,072 ERROR [jira.action.component.ComponentUtils] com.opensymphony.user.EntityNotFoundException: No user bob found com.opensymphony.user.EntityNotFoundException: No user bob found at com.opensymphony.user.UserManager.getEntity(UserManager.java:302) at com.opensymphony.user.UserManager.getUser(UserManager.java:193) at com.atlassian.jira.action.component.ComponentUtils.isUserAssignable(ComponentUtils.java:137) at com.atlassian.jira.action.component.ComponentUtils.isProjectLeadAssignable(ComponentUtils.java:48) at com.atlassian.jira.web.action.project.ViewProjects.isDefaultAssigneeAssignable(ViewProjects.java:75) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at webwork.util.ValueStack.findValue(ValueStack.java:429) at webwork.util.SimpleTest.test(SimpleTest.java:391) at webwork.util.ValueStack.test(ValueStack.java:131) at webwork.view.taglib.IfTag.doStartTag(IfTag.java:38) at _secure._project._views._viewprojects__jsp._jspService(_viewprojects__jsp.java:345) at com.caucho.jsp.JavaPage.service(JavaPage.java:75) and this error if a component lead is deleted: 2005-01-18 17:13:18,485 ERROR [web.action.project.ViewProject] Could not retrieve full name for user: bob com.opensymphony.user.EntityNotFoundException: No user bob found at com.opensymphony.user.UserManager.getEntity(UserManager.java:302) at com.opensymphony.user.UserManager.getUser(UserManager.java:193) at com.atlassian.jira.web.action.JiraWebActionSupport.getUserFullName(JiraWebActionSupport.java:219) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at webwork.util.ValueStack.findValue(ValueStack.java:429) at webwork.util.ValueStack.findValue(ValueStack.java:171) at webwork.view.taglib.WebWorkBodyTagSupport.findValue(WebWorkBodyTagSupport.java:60) at webwork.view.taglib.BasicPropertyTag.doStartTag(BasicPropertyTag.java:55) at _includes._panels._project._components__jsp._jspService(_components__jsp.java:224) at com.caucho.jsp.JavaPage.service(JavaPage.java:75) at com.caucho.jsp.Page.subservice(Page.java:497) at com.caucho.server.http.FilterChainPage.doFilter(FilterChainPage.java:182) at com.caucho.server.http.Invocation.service(Invocation.java:315) at com.caucho.server.http.CacheInvocation.service(CacheInvocation.java:135) at com.caucho.server.http.QRequestDispatcher.include(QRequestDispatcher.java:369) at com.caucho.server.http.QRequestDispatcher.include(QRequestDispatcher.java:276) at com.caucho.jsp.QPageContext.include(QPageContext.java:538) at _secure._project._views._viewproject__jsp._jspService(_viewproject__jsp.java:457) at com.caucho.jsp.JavaPage.service(JavaPage.java:75) at com.caucho.jsp.Page.subservice(Page.java:497) at com.caucho.server.http.FilterChainPage.doFilter(FilterChainPage.java:182) at com.caucho.server.http.Invocation.service(Invocation.java:315) at com.caucho.server.http.CacheInvocation.service(CacheInvocation.java:115) at com.caucho.server.http.QRequestDispatcher.forward(QRequestDispatcher.java:225) at com.caucho.server.http.QRequestDispatcher.forward(QRequestDispatcher.java:106) at com.caucho.server.http.QRequestDispatcher.forward(QRequestDispatcher.java:83) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:260) at javax.servlet.http.HttpServlet.service(HttpServlet.java:853) at com.caucho.server.http.FilterChainServlet.doFilter(FilterChainServlet.java:96) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:142) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:58) at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:36) at com.caucho.server.http.FilterChainFilter.doFilter(FilterChainFilter.java:88) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:167) No doubt this causes other exceptions elsewhere in the UI.
    via by Jeff Turner,
  • Hi, I'm not quite sure what's causing this but it's related to the screen used by a transition in some way. I have a test workflow (which I'll attach in a moment) which has a transition "Resolved" from "In Progress" to "Resolved" which uses a screen which has ONLY a resolution field. The workflow also has a "Resolved" -> "Closed" transition which uses a screen which has fix version, assignee and resolution. The TASK BOARD has been configured to have a fourth column (in the 3rd position) called "RESOLVED" which shows issues in any resolution with status "Resolved". The workflow has no problems when moved through via standard JIRA workflow action links. If I drag on the TASK BOARD from "IN PROGRESS" to "RESOLVED" (column 2 to column 3) I see the attached popup asking me to pick a fix resolution (which works fine). If I drag on the TASK BOARD from "RESOLVED" to "DONE" (column 3 to column 4) I see the 2nd attached popup but on pressing "DONE" I then see the 3rd attached popup and pressing the "Done" top right link causes a JIRA exception and the dialog reappears: {noformat} com.atlassian.jira.exception.DataAccessException: Error while retrieving user with id '0'. at com.atlassian.jira.issue.fields.AssigneeSystemField.getUser(AssigneeSystemField.java:331) at com.atlassian.jira.issue.fields.AssigneeSystemField.updateIssue(AssigneeSystemField.java:220) at com.atlassian.jira.workflow.WorkflowTransitionUtilImpl.progress(WorkflowTransitionUtilImpl.java:278) at com.pyxis.greenhopper.jira.util.JiraUtil.changeStatus(JiraUtil.java:280) at com.pyxis.greenhopper.jira.actions.TaskBoardAction.updateIssueState(TaskBoardAction.java:455) at com.pyxis.greenhopper.jira.actions.TaskBoardAction.doUpdateStatusWithInputs(TaskBoardAction.java:159) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:61) at webwork.util.InjectionUtils.invoke(InjectionUtils.java:52) at webwork.action.ActionSupport.invokeCommand(ActionSupport.java:417) at webwork.action.ActionSupport.execute(ActionSupport.java:146) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:54) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:132) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:178) at javax.servlet.http.HttpServlet.service(HttpServlet.java:803) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:73) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55) at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:38) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:204) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.seraph.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:120) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:138) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132) at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:16) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:43) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.jira.web.filters.RequestCleanupFilter.doFilter(RequestCleanupFilter.java:50) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:72) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:75) at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:33) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.jira.appconsistency.db.DatabaseCompatibilityEnforcerFilter.doFilter(DatabaseCompatibilityEnforcerFilter.java:39) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:174) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:548) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:874) at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689) at java.lang.Thread.run(Thread.java:619) Caused by: com.opensymphony.user.EntityNotFoundException: No user 0 found at com.opensymphony.user.UserManager.getEntity(UserManager.java:302) at com.opensymphony.user.UserManager.getUser(UserManager.java:193) at com.atlassian.core.user.UserUtils.getUser(UserUtils.java:37) at com.atlassian.jira.issue.fields.AssigneeSystemField.getUser(AssigneeSystemField.java:327) ... 78 more {noformat} I've never seen this before. I'm using JIRA 3.13.3 and GH 3.8 EAP.
    via by Ximon Eighteen,
    • com.atlassian.mail.MailException: com.opensymphony.user.EntityNotFoundException: No group testgroup found at com.atlassian.jira.mail.SubscriptionMailQueueItem.send(SubscriptionMailQueueItem.java:88) at com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:68) at com.atlassian.jira.service.services.mail.MailQueueService.run(MailQueueService.java:23) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:67) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48) at org.quartz.core.JobRunShell.run(JobRunShell.java:191) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516) Caused by: com.opensymphony.user.EntityNotFoundException: No group testgroup found at com.opensymphony.user.UserManager.getEntity(UserManager.java:302) at com.opensymphony.user.UserManager.getGroup(UserManager.java:172) at com.atlassian.jira.mail.SubscriptionMailQueueItem.send(SubscriptionMailQueueItem.java:71) ... 6 more
    No Bugmate found.