com.opensymphony.user.EntityNotFoundException: No group testgroup found

Atlassian JIRA | Jeff Turner | 9 years ago
  1. 0

    When a group is subscribed to the filter, and then that group is deleted, the filtersubscription still exists, and once a minute the logs get filled with these errors: 2007-06-18 12:46:04,585 Sending mailitem com.atlassian.jira.mail.SubscriptionMailQueueItem subject: 'Subscription: testfilter' Owner: 'test ERROR [atlassian.mail.queue.MailQueueImpl] Error occurred in sending e-mail: com.atlassian.jira.mail.SubscriptionMailQueueItem subject: 'Subscription: testfilter' Owner: 'test com.atlassian.mail.MailException: com.opensymphony.user.EntityNotFoundException: No group testgroup found at com.atlassian.jira.mail.SubscriptionMailQueueItem.send(SubscriptionMailQueueItem.java:88) at com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:68) at com.atlassian.jira.service.services.mail.MailQueueService.run(MailQueueService.java:23) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:67) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48) at org.quartz.core.JobRunShell.run(JobRunShell.java:191) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516) Caused by: com.opensymphony.user.EntityNotFoundException: No group testgroup found at com.opensymphony.user.UserManager.getEntity(UserManager.java:302) at com.opensymphony.user.UserManager.getGroup(UserManager.java:172) at com.atlassian.jira.mail.SubscriptionMailQueueItem.send(SubscriptionMailQueueItem.java:71) ... 6 more 2007-06-18 12:46:04,585 Sending mailitem com.atlassian.jira.mail.SubscriptionMailQueueItem subject: 'Subscription: testfilter' Owner: 'test ERROR [atlassian.jira.mail.SubscriptionMailQueueItem] com.opensymphony.user.EntityNotFoundException: No group testgroup found com.opensymphony.user.EntityNotFoundException: No group testgroup found at com.opensymphony.user.UserManager.getEntity(UserManager.java:302) at com.opensymphony.user.UserManager.getGroup(UserManager.java:172) at com.atlassian.jira.mail.SubscriptionMailQueueItem.send(SubscriptionMailQueueItem.java:71) at com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:68) at com.atlassian.jira.service.services.mail.MailQueueService.run(MailQueueService.java:23) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:67) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48) at org.quartz.core.JobRunShell.run(JobRunShell.java:191) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516) Assuming that this is not an error condition (that it's okay to have dangling group pointers in filtersubscriptions), we should a) log it as WARN, not ERROR, b) print a one-line message, rather than a stacktrace.

    Atlassian JIRA | 9 years ago | Jeff Turner
    com.opensymphony.user.EntityNotFoundException: No group testgroup found
  2. 0

    When a group is subscribed to the filter, and then that group is deleted, the filtersubscription still exists, and once a minute the logs get filled with these errors: 2007-06-18 12:46:04,585 Sending mailitem com.atlassian.jira.mail.SubscriptionMailQueueItem subject: 'Subscription: testfilter' Owner: 'test ERROR [atlassian.mail.queue.MailQueueImpl] Error occurred in sending e-mail: com.atlassian.jira.mail.SubscriptionMailQueueItem subject: 'Subscription: testfilter' Owner: 'test com.atlassian.mail.MailException: com.opensymphony.user.EntityNotFoundException: No group testgroup found at com.atlassian.jira.mail.SubscriptionMailQueueItem.send(SubscriptionMailQueueItem.java:88) at com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:68) at com.atlassian.jira.service.services.mail.MailQueueService.run(MailQueueService.java:23) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:67) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48) at org.quartz.core.JobRunShell.run(JobRunShell.java:191) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516) Caused by: com.opensymphony.user.EntityNotFoundException: No group testgroup found at com.opensymphony.user.UserManager.getEntity(UserManager.java:302) at com.opensymphony.user.UserManager.getGroup(UserManager.java:172) at com.atlassian.jira.mail.SubscriptionMailQueueItem.send(SubscriptionMailQueueItem.java:71) ... 6 more 2007-06-18 12:46:04,585 Sending mailitem com.atlassian.jira.mail.SubscriptionMailQueueItem subject: 'Subscription: testfilter' Owner: 'test ERROR [atlassian.jira.mail.SubscriptionMailQueueItem] com.opensymphony.user.EntityNotFoundException: No group testgroup found com.opensymphony.user.EntityNotFoundException: No group testgroup found at com.opensymphony.user.UserManager.getEntity(UserManager.java:302) at com.opensymphony.user.UserManager.getGroup(UserManager.java:172) at com.atlassian.jira.mail.SubscriptionMailQueueItem.send(SubscriptionMailQueueItem.java:71) at com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:68) at com.atlassian.jira.service.services.mail.MailQueueService.run(MailQueueService.java:23) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:67) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48) at org.quartz.core.JobRunShell.run(JobRunShell.java:191) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516) Assuming that this is not an error condition (that it's okay to have dangling group pointers in filtersubscriptions), we should a) log it as WARN, not ERROR, b) print a one-line message, rather than a stacktrace.

    Atlassian JIRA | 9 years ago | Jeff Turner
    com.opensymphony.user.EntityNotFoundException: No group testgroup found
  3. 0

    The problem is that Sybase refuses to store empty strings and stores spaces instead: [http://manuals.sybase.com/onlinebooks/group-as/asg1250e/sqlug/@Generic__BookTextView/2485] The reason they provide for this is that an empty value means NULL and as "" is not NULL they have to store a space. Fascinating logic, every other db we support, which is quite a few, seems to deal with it fine. At the moment the subscriptions die with: {code} 2005-10-28 17:40:36,322 ERROR [atlassian.mail.queue.MailQueueImpl] Error occurred in sending e-mail: com.atlassian.jira.mail.SubscriptionMailQueueItem subject: 'Subscription: Test Filter' Owner: 'admin com.atlassian.mail.MailException: com.opensymphony.user.EntityNotFoundException: No group found at com.atlassian.jira.mail.SubscriptionMailQueueItem.send(SubscriptionMailQueueItem.java:67) at com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:67) at com.atlassian.jira.service.services.mail.MailQueueService.run(MailQueueService.java:23) at com.atlassian.jira.service.JiraServiceContainer.run(JiraServiceContainer.java:59) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:50) at org.quartz.core.JobRunShell.run(JobRunShell.java:191) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516) Caused by: com.opensymphony.user.EntityNotFoundException: No group found at com.opensymphony.user.UserManager.getEntity(UserManager.java:302) at com.opensymphony.user.UserManager.getGroup(UserManager.java:172) at com.atlassian.jira.mail.SubscriptionMailQueueItem.send(SubscriptionMailQueueItem.java:52) ... 6 more {code} Need to ensure that we store NULL instead of '' for personal subscriptions.

    Atlassian JIRA | 1 decade ago | Anton Mazkovoi [Atlassian]
    com.atlassian.mail.MailException: com.opensymphony.user.EntityNotFoundException: No group found
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  5. 0

    we use JIRA to authenticate users via CROWD. crowd retrieves the users from an ActiveDirectory. when the users is deleted in the active directory it sooner or later 'disappears' from crowd (or the administrator deletes the user in the crowd directory). then the user is no longer availble in jira. so issues assigned to that user cannot be re-assigned or edited. there is a stacktrace screen in the browser. the logs show an entity not found exception: {code} 2011-01-11 10:36:05,371 TP-Processor19 ERROR [500ErrorPage.jsp] Exception caught in 500 page Error occurred while retrieving user with username 'mabr'. com.atlassian.jira.exception.DataAccessException: Error occurred while retrieving user with username 'mabr'. at com.atlassian.jira.issue.IssueImpl.getUser(IssueImpl.java:1124) at com.atlassian.jira.issue.IssueImpl.getAssignee(IssueImpl.java:403) at com.atlassian.jira.issue.IssueImpl.setAssignee(IssueImpl.java:416) at com.atlassian.jira.issue.fields.AssigneeSystemField.updateIssue(AssigneeSystemField.java:231) at com.atlassian.jira.web.action.issue.AssignIssue.doExecute(AssignIssue.java:132) at webwork.action.ActionSupport.execute(ActionSupport.java:165) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:54) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:139) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:171) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:99) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:83) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:50) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55) at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:40) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:219) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:140) at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:69) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99) at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:16) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:59) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.RequestCleanupFilter.doFilter(RequestCleanupFilter.java:53) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:72) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:75) at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:86) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293) at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190) at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:291) at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:769) at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:698) at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:891) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690) at java.lang.Thread.run(Thread.java:619) Caused by: com.opensymphony.user.EntityNotFoundException: No user mabr found at com.opensymphony.user.UserManager.getEntity(UserManager.java:259) at com.opensymphony.user.UserManager.getUser(UserManager.java:181) at com.atlassian.core.user.UserUtils.getUser(UserUtils.java:37) at com.atlassian.jira.issue.IssueImpl.getUser(IssueImpl.java:1119) ... 107 more {code} we have re-created the user in jira directly to re-assign the affected issues. but the user cannot be deleted anymore as there are still issues assigned to that account (old stuf we dont want to move). jira should handle crowd accounts properly. it is important that issues with deleted users can still be edited or found (search with deleted users consequently does not work either)

    Atlassian JIRA | 6 years ago | werner mueller
    com.atlassian.jira.exception.DataAccessException: Error occurred while retrieving user with username 'mabr'.
  6. 0

    If a user is set as the Lead of a project or component, the user should not be deletable until they are removed from these roles. Currently they can be deleted, resulting in this error if a project lead is deleted: 2005-01-18 17:29:29,072 ERROR [jira.action.component.ComponentUtils] com.opensymphony.user.EntityNotFoundException: No user bob found com.opensymphony.user.EntityNotFoundException: No user bob found at com.opensymphony.user.UserManager.getEntity(UserManager.java:302) at com.opensymphony.user.UserManager.getUser(UserManager.java:193) at com.atlassian.jira.action.component.ComponentUtils.isUserAssignable(ComponentUtils.java:137) at com.atlassian.jira.action.component.ComponentUtils.isProjectLeadAssignable(ComponentUtils.java:48) at com.atlassian.jira.web.action.project.ViewProjects.isDefaultAssigneeAssignable(ViewProjects.java:75) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at webwork.util.ValueStack.findValue(ValueStack.java:429) at webwork.util.SimpleTest.test(SimpleTest.java:391) at webwork.util.ValueStack.test(ValueStack.java:131) at webwork.view.taglib.IfTag.doStartTag(IfTag.java:38) at _secure._project._views._viewprojects__jsp._jspService(_viewprojects__jsp.java:345) at com.caucho.jsp.JavaPage.service(JavaPage.java:75) and this error if a component lead is deleted: 2005-01-18 17:13:18,485 ERROR [web.action.project.ViewProject] Could not retrieve full name for user: bob com.opensymphony.user.EntityNotFoundException: No user bob found at com.opensymphony.user.UserManager.getEntity(UserManager.java:302) at com.opensymphony.user.UserManager.getUser(UserManager.java:193) at com.atlassian.jira.web.action.JiraWebActionSupport.getUserFullName(JiraWebActionSupport.java:219) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at webwork.util.ValueStack.findValue(ValueStack.java:429) at webwork.util.ValueStack.findValue(ValueStack.java:171) at webwork.view.taglib.WebWorkBodyTagSupport.findValue(WebWorkBodyTagSupport.java:60) at webwork.view.taglib.BasicPropertyTag.doStartTag(BasicPropertyTag.java:55) at _includes._panels._project._components__jsp._jspService(_components__jsp.java:224) at com.caucho.jsp.JavaPage.service(JavaPage.java:75) at com.caucho.jsp.Page.subservice(Page.java:497) at com.caucho.server.http.FilterChainPage.doFilter(FilterChainPage.java:182) at com.caucho.server.http.Invocation.service(Invocation.java:315) at com.caucho.server.http.CacheInvocation.service(CacheInvocation.java:135) at com.caucho.server.http.QRequestDispatcher.include(QRequestDispatcher.java:369) at com.caucho.server.http.QRequestDispatcher.include(QRequestDispatcher.java:276) at com.caucho.jsp.QPageContext.include(QPageContext.java:538) at _secure._project._views._viewproject__jsp._jspService(_viewproject__jsp.java:457) at com.caucho.jsp.JavaPage.service(JavaPage.java:75) at com.caucho.jsp.Page.subservice(Page.java:497) at com.caucho.server.http.FilterChainPage.doFilter(FilterChainPage.java:182) at com.caucho.server.http.Invocation.service(Invocation.java:315) at com.caucho.server.http.CacheInvocation.service(CacheInvocation.java:115) at com.caucho.server.http.QRequestDispatcher.forward(QRequestDispatcher.java:225) at com.caucho.server.http.QRequestDispatcher.forward(QRequestDispatcher.java:106) at com.caucho.server.http.QRequestDispatcher.forward(QRequestDispatcher.java:83) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:260) at javax.servlet.http.HttpServlet.service(HttpServlet.java:853) at com.caucho.server.http.FilterChainServlet.doFilter(FilterChainServlet.java:96) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:142) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:58) at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:36) at com.caucho.server.http.FilterChainFilter.doFilter(FilterChainFilter.java:88) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:167) No doubt this causes other exceptions elsewhere in the UI.

    Atlassian JIRA | 1 decade ago | Jeff Turner
    com.opensymphony.user.EntityNotFoundException: No user bob found

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    Root Cause Analysis

    1. com.opensymphony.user.EntityNotFoundException

      No group testgroup found

      at com.opensymphony.user.UserManager.getEntity()
    2. com.opensymphony.user
      UserManager.getGroup
      1. com.opensymphony.user.UserManager.getEntity(UserManager.java:302)
      2. com.opensymphony.user.UserManager.getGroup(UserManager.java:172)
      2 frames
    3. com.atlassian.jira
      SubscriptionMailQueueItem.send
      1. com.atlassian.jira.mail.SubscriptionMailQueueItem.send(SubscriptionMailQueueItem.java:71)
      1 frame
    4. com.atlassian.mail
      MailQueueImpl.sendBuffer
      1. com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:68)
      1 frame
    5. com.atlassian.jira
      ServiceRunner.execute
      1. com.atlassian.jira.service.services.mail.MailQueueService.run(MailQueueService.java:23)
      2. com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:67)
      3. com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48)
      3 frames
    6. quartz
      SimpleThreadPool$WorkerThread.run
      1. org.quartz.core.JobRunShell.run(JobRunShell.java:191)
      2. org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516)
      2 frames