com.atlassian.crowd.exception.InvalidAuthenticationException: Account with name <Unauthorized> failed to authenticate

Atlassian JIRA | Olli Nevalainen [OOO until 6 Oct] | 6 years ago
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    Root Cause Analysis

    1. com.atlassian.crowd.exception.InvalidAuthenticationException

      Account with name <Unauthorized> failed to authenticate

      at com.atlassian.crowd.integration.rest.service.RestExecutor$MethodExecutor.throwError()
    2. com.atlassian.crowd
      DbCachingRemoteDirectory.synchroniseCache
      1. com.atlassian.crowd.integration.rest.service.RestExecutor$MethodExecutor.throwError(RestExecutor.java:385)
      2. com.atlassian.crowd.integration.rest.service.RestExecutor$MethodExecutor.andReceive(RestExecutor.java:264)
      3. com.atlassian.crowd.integration.rest.service.RestCrowdClient.searchUsers(RestCrowdClient.java:268)
      4. com.atlassian.crowd.directory.RemoteCrowdDirectory.searchUsers(RemoteCrowdDirectory.java:143)
      5. com.atlassian.crowd.directory.ldap.cache.RemoteDirectoryCacheRefresher.findAllRemoteUsers(RemoteDirectoryCacheRefresher.java:48)
      6. com.atlassian.crowd.directory.ldap.cache.RemoteDirectoryCacheRefresher.synchroniseAllUsers(RemoteDirectoryCacheRefresher.java:67)
      7. com.atlassian.crowd.directory.ldap.cache.AbstractCacheRefresher.synchroniseAll(AbstractCacheRefresher.java:34)
      8. com.atlassian.crowd.directory.DbCachingRemoteDirectory.synchroniseCache(DbCachingRemoteDirectory.java:528)
      8 frames