com.atlassian.mail.MailException

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Check if all the configurations are right. Double check if the email protocol you're using is the right one for your email service, and if the port, host address, username and password are all correct.

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  • I think this is related to our network - but I'm not sure where to start -- on 4-29-06 the email notifications were working fine. Today we get the following -- can someone provide input as to where in our network to hunt this error down? An error has occurred with sending the test email: com.atlassian.mail.MailException: javax.mail.AuthenticationFailedException at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:182) at com.atlassian.jira.web.action.admin.mail.SendTestMail.doExecute(SendTestMail.java:88) at webwork.action.ActionSupport.execute(ActionSupport.java:153) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:58) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:132) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:178) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55) at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:38) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:177) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132) at com.atlassian.jira.web.filters.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:25) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:39) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.johnson.filters.JohnsonFilter.doFilter(JohnsonFilter.java:91) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.gzip.GzipFilter.doFilter(GzipFilter.java:72) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:744) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) at java.lang.Thread.run(Thread.java:595) Caused by: javax.mail.AuthenticationFailedException at javax.mail.Service.connect(Service.java:264) at javax.mail.Service.connect(Service.java:134) at javax.mail.Service.connect(Service.java:86) at com.sun.mail.smtp.SMTPTransport.connect(SMTPTransport.java:144) at javax.mail.Transport.send0(Transport.java:150) at javax.mail.Transport.send(Transport.java:80) at alt.javax.mail.TransportImpl.send(TransportImpl.java:18) at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:168) ... 50 more DEBUG: getProvider() returning javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc] DEBUG: getProvider() returning javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc] DEBUG SMTP: useEhlo true, useAuth true DEBUG SMTP: useEhlo true, useAuth true DEBUG SMTP: trying to connect to host "ex01.vocollect.int", port 25, isSSL false 220 ex01.vocollect.int Microsoft ESMTP MAIL Service, Version: 6.0.3790.1830 ready at Mon, 1 May 2006 12:56:36 -0400 DEBUG SMTP: connected to host "ex01.vocollect.int", port: 25 EHLO jira 250-ex01.vocollect.int Hello [10.0.6.157] 250-TURN 250-SIZE 10485760 250-ETRN 250-PIPELINING 250-DSN 250-ENHANCEDSTATUSCODES 250-8bitmime 250-BINARYMIME 250-CHUNKING 250-VRFY 250-X-EXPS GSSAPI NTLM LOGIN 250-X-EXPS=LOGIN 250-AUTH GSSAPI NTLM LOGIN 250-AUTH=LOGIN 250-X-LINK2STATE 250-XEXCH50 250 OK DEBUG SMTP: Found extension "TURN", arg "" DEBUG SMTP: Found extension "SIZE", arg "10485760" DEBUG SMTP: Found extension "ETRN", arg "" DEBUG SMTP: Found extension "PIPELINING", arg "" DEBUG SMTP: Found extension "DSN", arg "" DEBUG SMTP: Found extension "ENHANCEDSTATUSCODES", arg "" DEBUG SMTP: Found extension "8bitmime", arg "" DEBUG SMTP: Found extension "BINARYMIME", arg "" DEBUG SMTP: Found extension "CHUNKING", arg "" DEBUG SMTP: Found extension "VRFY", arg "" DEBUG SMTP: Found extension "X-EXPS", arg "GSSAPI NTLM LOGIN" DEBUG SMTP: Found extension "X-EXPS=LOGIN", arg "" DEBUG SMTP: Found extension "AUTH", arg "GSSAPI NTLM LOGIN" DEBUG SMTP: Found extension "AUTH=LOGIN", arg "" DEBUG SMTP: Found extension "X-LINK2STATE", arg "" DEBUG SMTP: Found extension "XEXCH50", arg "" DEBUG SMTP: Found extension "OK", arg "" DEBUG SMTP: Attempt to authenticate AUTH LOGIN 334 VXNlcm5hbWU6 ZXN0b2xs 334 UGFzc3dvcmQ6 c3VwZXJCT1dMMzI= 535 5.7.3 Authentication unsuccessful.
    via by Edward Stoll,
  • I think this is related to our network - but I'm not sure where to start -- on 4-29-06 the email notifications were working fine. Today we get the following -- can someone provide input as to where in our network to hunt this error down? An error has occurred with sending the test email: com.atlassian.mail.MailException: javax.mail.AuthenticationFailedException at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:182) at com.atlassian.jira.web.action.admin.mail.SendTestMail.doExecute(SendTestMail.java:88) at webwork.action.ActionSupport.execute(ActionSupport.java:153) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:58) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:132) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:178) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55) at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:38) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:177) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132) at com.atlassian.jira.web.filters.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:25) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:39) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.johnson.filters.JohnsonFilter.doFilter(JohnsonFilter.java:91) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.gzip.GzipFilter.doFilter(GzipFilter.java:72) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:744) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) at java.lang.Thread.run(Thread.java:595) Caused by: javax.mail.AuthenticationFailedException at javax.mail.Service.connect(Service.java:264) at javax.mail.Service.connect(Service.java:134) at javax.mail.Service.connect(Service.java:86) at com.sun.mail.smtp.SMTPTransport.connect(SMTPTransport.java:144) at javax.mail.Transport.send0(Transport.java:150) at javax.mail.Transport.send(Transport.java:80) at alt.javax.mail.TransportImpl.send(TransportImpl.java:18) at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:168) ... 50 more DEBUG: getProvider() returning javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc] DEBUG: getProvider() returning javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc] DEBUG SMTP: useEhlo true, useAuth true DEBUG SMTP: useEhlo true, useAuth true DEBUG SMTP: trying to connect to host "ex01.vocollect.int", port 25, isSSL false 220 ex01.vocollect.int Microsoft ESMTP MAIL Service, Version: 6.0.3790.1830 ready at Mon, 1 May 2006 12:56:36 -0400 DEBUG SMTP: connected to host "ex01.vocollect.int", port: 25 EHLO jira 250-ex01.vocollect.int Hello [10.0.6.157] 250-TURN 250-SIZE 10485760 250-ETRN 250-PIPELINING 250-DSN 250-ENHANCEDSTATUSCODES 250-8bitmime 250-BINARYMIME 250-CHUNKING 250-VRFY 250-X-EXPS GSSAPI NTLM LOGIN 250-X-EXPS=LOGIN 250-AUTH GSSAPI NTLM LOGIN 250-AUTH=LOGIN 250-X-LINK2STATE 250-XEXCH50 250 OK DEBUG SMTP: Found extension "TURN", arg "" DEBUG SMTP: Found extension "SIZE", arg "10485760" DEBUG SMTP: Found extension "ETRN", arg "" DEBUG SMTP: Found extension "PIPELINING", arg "" DEBUG SMTP: Found extension "DSN", arg "" DEBUG SMTP: Found extension "ENHANCEDSTATUSCODES", arg "" DEBUG SMTP: Found extension "8bitmime", arg "" DEBUG SMTP: Found extension "BINARYMIME", arg "" DEBUG SMTP: Found extension "CHUNKING", arg "" DEBUG SMTP: Found extension "VRFY", arg "" DEBUG SMTP: Found extension "X-EXPS", arg "GSSAPI NTLM LOGIN" DEBUG SMTP: Found extension "X-EXPS=LOGIN", arg "" DEBUG SMTP: Found extension "AUTH", arg "GSSAPI NTLM LOGIN" DEBUG SMTP: Found extension "AUTH=LOGIN", arg "" DEBUG SMTP: Found extension "X-LINK2STATE", arg "" DEBUG SMTP: Found extension "XEXCH50", arg "" DEBUG SMTP: Found extension "OK", arg "" DEBUG SMTP: Attempt to authenticate AUTH LOGIN 334 VXNlcm5hbWU6 ZXN0b2xs 334 UGFzc3dvcmQ6 c3VwZXJCT1dMMzI= 535 5.7.3 Authentication unsuccessful.
    via by Edward Stoll,
  • java mail authentication via MS Exchange 2003
    via by lem...@gmail.com,
  • Sending Mail From Java Program
    via by 843834,
    • com.atlassian.mail.MailException: javax.mail.AuthenticationFailedException at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:182) at com.atlassian.jira.web.action.admin.mail.SendTestMail.doExecute(SendTestMail.java:88) at webwork.action.ActionSupport.execute(ActionSupport.java:153) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:58) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:132) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:178) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55) at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:38) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:177) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132) at com.atlassian.jira.web.filters.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:25) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:39) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.johnson.filters.JohnsonFilter.doFilter(JohnsonFilter.java:91) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.gzip.GzipFilter.doFilter(GzipFilter.java:72) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:744) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) at java.lang.Thread.run(Thread.java:595) Caused by: javax.mail.AuthenticationFailedException at javax.mail.Service.connect(Service.java:264) at javax.mail.Service.connect(Service.java:134) at javax.mail.Service.connect(Service.java:86) at com.sun.mail.smtp.SMTPTransport.connect(SMTPTransport.java:144) at javax.mail.Transport.send0(Transport.java:150) at javax.mail.Transport.send(Transport.java:80) at alt.javax.mail.TransportImpl.send(TransportImpl.java:18) at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:168) ... 50 more

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