com.atlassian.jira.util.json.JSONException: A JSONObject text must begin with '{' at character 0 of @400000004ea0643e11634564 at com.atlassian.jira.util.json.JSONTokener.syntaxError(JSONTokener.java:518)

Atlassian JIRA | Nicolas Wildner [Atlassian] | 5 years ago
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  1. 0

    Unlike GHC-28, this exception occurs on the following way: * The user have a Git Repo configured, and associated to a Jira Project; * When accessing a Jira Issue, and selecting the GitHub tab, the following message is shown: "Information can't be retrieved from GitHub. Please contact your administrator". ** New commits are just synchronized when clicking of "Force Sync", on the GitHub admin page. ** And, taking a look at the Jira logs you get the following StackTraces right after Acessing the GitHub tab(not after Syncing): {noformat} @400000004ea0643e10278d2c java.io.FileNotFoundException: https://github.com/api/v2/json/commits/show/sjwoodr/KeyInfo/eb17f8e0ddbe812e51037cd39569a09e2d5edb44?branch=master @400000004ea0643e102794fc at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1434) @400000004ea0643e102798e4 at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(HttpsURLConnectionImpl.java:234) @400000004ea0643e10279ccc at com.atlassian.jira.plugins.github.webwork.GitHubCommits.getCommitDetails(GitHubCommits.java:135) @400000004ea0643e1027c7c4 at com.atlassian.jira.plugins.github.issuetabpanels.GitHubCommitsTabPanel.getActions(GitHubCommitsTabPanel.java:106) @400000004ea0643e1027cbac at com.atlassian.jira.plugin.issuetabpanel.IssueTabPanelModuleDescriptor.getActions(IssueTabPanelModuleDescriptor.java:94) @400000004ea0643e1027cf94 at sun.reflect.GeneratedMethodAccessor990.invoke(Unknown Source) @400000004ea0643e1027e31c at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) @400000004ea0643e1027e704 at java.lang.reflect.Method.invoke(Method.java:597) {noformat} {noformat} @400000004ea0643e11632a0c 2011-10-20 14:10:59,574 ajp-j2ee.instance.jirastudio.com-jira%2F127.0.0.104-8009-22 ERROR sysadmin 850x35738x3 1v7hx6z 201.22.212.136 /browse/KEYINFO-1 [plugins.github.issuetabpanels.GitHubCommitsTabPanel] A JSONObject text must begin with '{' at character 0 of @400000004ea0643e1163417c com.atlassian.jira.util.json.JSONException: A JSONObject text must begin with '{' at character 0 of @400000004ea0643e11634564 at com.atlassian.jira.util.json.JSONTokener.syntaxError(JSONTokener.java:518) @400000004ea0643e1163688c at com.atlassian.jira.util.json.JSONObject.<init>(JSONObject.java:194) @400000004ea0643e1163688c at com.atlassian.jira.util.json.JSONObject.<init>(JSONObject.java:365) @400000004ea0643e11636c74 at com.atlassian.jira.plugins.github.issuetabpanels.GitHubCommitsTabPanel.formatCommitDetails(GitHubCommitsTabPanel.java:228) @400000004ea0643e1163705c at com.atlassian.jira.plugins.github.issuetabpanels.GitHubCommitsTabPanel.getActions(GitHubCommitsTabPanel.java:108) @400000004ea0643e11639f3c at com.atlassian.jira.plugin.issuetabpanel.IssueTabPanelModuleDescriptor.getActions(IssueTabPanelModuleDescriptor.java:94) @400000004ea0643e1163a324 at sun.reflect.GeneratedMethodAccessor990.invoke(Unknown Source) {noformat} * After clicking the "Force Sync", the GitHub Plugins syncs successfully, but the message Remains the same on the GitHub issue tab. No error is displayed on logs after the Force Sync operation. All the Best, Nícolas

    Atlassian JIRA | 5 years ago | Nicolas Wildner [Atlassian]
    com.atlassian.jira.util.json.JSONException: A JSONObject text must begin with '{' at character 0 of @400000004ea0643e11634564 at com.atlassian.jira.util.json.JSONTokener.syntaxError(JSONTokener.java:518)
  2. 0

    Unlike GHC-28, this exception occurs on the following way: * The user have a Git Repo configured, and associated to a Jira Project; * When accessing a Jira Issue, and selecting the GitHub tab, the following message is shown: "Information can't be retrieved from GitHub. Please contact your administrator". ** New commits are just synchronized when clicking of "Force Sync", on the GitHub admin page. ** And, taking a look at the Jira logs you get the following StackTraces right after Acessing the GitHub tab(not after Syncing): {noformat} @400000004ea0643e10278d2c java.io.FileNotFoundException: https://github.com/api/v2/json/commits/show/sjwoodr/KeyInfo/eb17f8e0ddbe812e51037cd39569a09e2d5edb44?branch=master @400000004ea0643e102794fc at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1434) @400000004ea0643e102798e4 at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(HttpsURLConnectionImpl.java:234) @400000004ea0643e10279ccc at com.atlassian.jira.plugins.github.webwork.GitHubCommits.getCommitDetails(GitHubCommits.java:135) @400000004ea0643e1027c7c4 at com.atlassian.jira.plugins.github.issuetabpanels.GitHubCommitsTabPanel.getActions(GitHubCommitsTabPanel.java:106) @400000004ea0643e1027cbac at com.atlassian.jira.plugin.issuetabpanel.IssueTabPanelModuleDescriptor.getActions(IssueTabPanelModuleDescriptor.java:94) @400000004ea0643e1027cf94 at sun.reflect.GeneratedMethodAccessor990.invoke(Unknown Source) @400000004ea0643e1027e31c at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) @400000004ea0643e1027e704 at java.lang.reflect.Method.invoke(Method.java:597) {noformat} {noformat} @400000004ea0643e11632a0c 2011-10-20 14:10:59,574 ajp-j2ee.instance.jirastudio.com-jira%2F127.0.0.104-8009-22 ERROR sysadmin 850x35738x3 1v7hx6z 201.22.212.136 /browse/KEYINFO-1 [plugins.github.issuetabpanels.GitHubCommitsTabPanel] A JSONObject text must begin with '{' at character 0 of @400000004ea0643e1163417c com.atlassian.jira.util.json.JSONException: A JSONObject text must begin with '{' at character 0 of @400000004ea0643e11634564 at com.atlassian.jira.util.json.JSONTokener.syntaxError(JSONTokener.java:518) @400000004ea0643e1163688c at com.atlassian.jira.util.json.JSONObject.<init>(JSONObject.java:194) @400000004ea0643e1163688c at com.atlassian.jira.util.json.JSONObject.<init>(JSONObject.java:365) @400000004ea0643e11636c74 at com.atlassian.jira.plugins.github.issuetabpanels.GitHubCommitsTabPanel.formatCommitDetails(GitHubCommitsTabPanel.java:228) @400000004ea0643e1163705c at com.atlassian.jira.plugins.github.issuetabpanels.GitHubCommitsTabPanel.getActions(GitHubCommitsTabPanel.java:108) @400000004ea0643e11639f3c at com.atlassian.jira.plugin.issuetabpanel.IssueTabPanelModuleDescriptor.getActions(IssueTabPanelModuleDescriptor.java:94) @400000004ea0643e1163a324 at sun.reflect.GeneratedMethodAccessor990.invoke(Unknown Source) {noformat} * After clicking the "Force Sync", the GitHub Plugins syncs successfully, but the message Remains the same on the GitHub issue tab. No error is displayed on logs after the Force Sync operation. All the Best, Nícolas

    Atlassian JIRA | 5 years ago | Nicolas Wildner [Atlassian]
    com.atlassian.jira.util.json.JSONException: A JSONObject text must begin with '{' at character 0 of @400000004ea0643e11634564 at com.atlassian.jira.util.json.JSONTokener.syntaxError(JSONTokener.java:518)

    Root Cause Analysis

    1. com.atlassian.jira.util.json.JSONException

      A JSONObject text must begin with '{' at character 0 of @400000004ea0643e11634564 at com.atlassian.jira.util.json.JSONTokener.syntaxError(JSONTokener.java:518)

      at com.atlassian.jira.util.json.JSONObject.<init>()
    2. com.atlassian.jira
      JSONObject.<init>
      1. com.atlassian.jira.util.json.JSONObject.<init>(JSONObject.java:194)
      2. com.atlassian.jira.util.json.JSONObject.<init>(JSONObject.java:365)
      2 frames