org.apache.velocity.exception.VelocityException: Could not find template 'templates/greenhopper/jira/boards/charts/chart-print.vm' ensure it is in the classpath.

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org.apache.velocity.exception.VelocityException: Could not find template 'templates/greenhopper/jira/boards/charts/chart-print.vm' ensure it is in the classpath.
at com.atlassian.velocity.DefaultVelocityManager.getEncodedBody(DefaultVelocityManager.java:86)
at com.atlassian.jira.plugin.webwork.JiraPluginWebworkVelocityServlet.service(JiraPluginWebworkVelocityServlet.java:46)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)

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