com.atlassian.core.AtlassianCoreException: There was a problem backing up data for the Tempo Plugin plugin.

Atlassian JIRA | Ribbles | 4 years ago
  1. 0

    Automated xml backups are corrupted and cannot be opened. NOTE: The issue does not occur with the jtds driver. The MS JDBC is required for SQL integrated security. The exception in the logs: {code} 2013-04-10 09:22:53,607 QuartzWorker-0 INFO ServiceRunner Backup Service [jira.bc.dataimport.DefaultExportService] Data export completed in 9517ms. Wrote 155300 entities to export in memory. 2013-04-10 09:22:53,607 QuartzWorker-0 INFO ServiceRunner Backup Service [jira.bc.dataimport.DefaultExportService] Attempting to save the Active Objects Backup 2013-04-10 09:22:54,186 QuartzWorker-0 ERROR ServiceRunner Backup Service [jira.bc.dataimport.DefaultExportService] Error during Active Objects Backup com.atlassian.activeobjects.spi.ActiveObjectsImportExportException: There was an error during import/export with plugin Tempo Plugin(is.origo.jira.tempo-plugin) #7.5.3:Cannot encode value for unsupported column type: "ntext" (-16) of column AO_86ED1B_TIMEPLAN.DESCRIPTION at com.atlassian.activeobjects.backup.ImportExportErrorServiceImpl.newImportExportException(ImportExportErrorServiceImpl.java:24) at com.atlassian.dbexporter.exporter.DataExporter.exportRow(DataExporter.java:164) at com.atlassian.dbexporter.exporter.DataExporter.exportTable(DataExporter.java:92) at com.atlassian.dbexporter.exporter.DataExporter.access$100(DataExporter.java:28) at com.atlassian.dbexporter.exporter.DataExporter$1.call(DataExporter.java:50) at com.atlassian.dbexporter.exporter.DataExporter$1.call(DataExporter.java:45) at com.atlassian.dbexporter.jdbc.JdbcUtils.withConnection(JdbcUtils.java:30) at com.atlassian.dbexporter.exporter.DataExporter.export(DataExporter.java:44) at com.atlassian.dbexporter.DbExporter.exportData(DbExporter.java:53) at com.atlassian.activeobjects.backup.ActiveObjectsBackup.save(ActiveObjectsBackup.java:112) at com.atlassian.jira.bc.dataimport.DefaultExportService.exportActiveObjects(DefaultExportService.java:198) at com.atlassian.jira.bc.dataimport.DefaultExportService.export(DefaultExportService.java:80) at com.atlassian.jira.bc.dataimport.DefaultExportService.export(DefaultExportService.java:59) at com.atlassian.jira.service.services.export.ExportService.performBackup(ExportService.java:145) at com.atlassian.jira.service.services.export.ExportService.run(ExportService.java:130) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:47) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520) 2013-04-10 09:22:54,186 QuartzWorker-0 ERROR ServiceRunner Backup Service [service.services.export.ExportService] An exception while running the export service "Backup Service": There was a problem backing up data for the Tempo Plugin plugin. com.atlassian.core.AtlassianCoreException: There was a problem backing up data for the Tempo Plugin plugin. at com.atlassian.jira.service.services.export.ExportService.performBackup(ExportService.java:148) at com.atlassian.jira.service.services.export.ExportService.run(ExportService.java:130) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:47) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520) 2013-04-10 09:22:54,248 QuartzWorker-0 WARN ServiceRunner Backup Service [service.services.export.ExportService] The corrupted backup file 'C:\Program Files (x86)\Atlassian\Application Data\JIRA\export\2013-Apr-10--0922.zip' was copied to 'C:\Program Files (x86)\Atlassian\Application Data\JIRA\export\corrupted\2013-Apr-10--0922.zip' but could not be deleted. 2013-04-10 09:22:54,248 QuartzWorker-0 ERROR ServiceRunner Backup Service [atlassian.jira.service.ServiceRunner] An error occured while trying to run service 'Backup Service'. null java.lang.NullPointerException at com.atlassian.jira.service.services.export.ExportService.writeFailureReasonFile(ExportService.java:256) at com.atlassian.jira.service.services.export.ExportService.moveBackupAside(ExportService.java:196) at com.atlassian.jira.service.services.export.ExportService.run(ExportService.java:136) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:47) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520) {code}

    Atlassian JIRA | 4 years ago | Ribbles
    com.atlassian.core.AtlassianCoreException: There was a problem backing up data for the Tempo Plugin plugin.
  2. 0

    Automated xml backups are corrupted and cannot be opened. NOTE: The issue does not occur with the jtds driver. The MS JDBC is required for SQL integrated security. The exception in the logs: {code} 2013-04-10 09:22:53,607 QuartzWorker-0 INFO ServiceRunner Backup Service [jira.bc.dataimport.DefaultExportService] Data export completed in 9517ms. Wrote 155300 entities to export in memory. 2013-04-10 09:22:53,607 QuartzWorker-0 INFO ServiceRunner Backup Service [jira.bc.dataimport.DefaultExportService] Attempting to save the Active Objects Backup 2013-04-10 09:22:54,186 QuartzWorker-0 ERROR ServiceRunner Backup Service [jira.bc.dataimport.DefaultExportService] Error during Active Objects Backup com.atlassian.activeobjects.spi.ActiveObjectsImportExportException: There was an error during import/export with plugin Tempo Plugin(is.origo.jira.tempo-plugin) #7.5.3:Cannot encode value for unsupported column type: "ntext" (-16) of column AO_86ED1B_TIMEPLAN.DESCRIPTION at com.atlassian.activeobjects.backup.ImportExportErrorServiceImpl.newImportExportException(ImportExportErrorServiceImpl.java:24) at com.atlassian.dbexporter.exporter.DataExporter.exportRow(DataExporter.java:164) at com.atlassian.dbexporter.exporter.DataExporter.exportTable(DataExporter.java:92) at com.atlassian.dbexporter.exporter.DataExporter.access$100(DataExporter.java:28) at com.atlassian.dbexporter.exporter.DataExporter$1.call(DataExporter.java:50) at com.atlassian.dbexporter.exporter.DataExporter$1.call(DataExporter.java:45) at com.atlassian.dbexporter.jdbc.JdbcUtils.withConnection(JdbcUtils.java:30) at com.atlassian.dbexporter.exporter.DataExporter.export(DataExporter.java:44) at com.atlassian.dbexporter.DbExporter.exportData(DbExporter.java:53) at com.atlassian.activeobjects.backup.ActiveObjectsBackup.save(ActiveObjectsBackup.java:112) at com.atlassian.jira.bc.dataimport.DefaultExportService.exportActiveObjects(DefaultExportService.java:198) at com.atlassian.jira.bc.dataimport.DefaultExportService.export(DefaultExportService.java:80) at com.atlassian.jira.bc.dataimport.DefaultExportService.export(DefaultExportService.java:59) at com.atlassian.jira.service.services.export.ExportService.performBackup(ExportService.java:145) at com.atlassian.jira.service.services.export.ExportService.run(ExportService.java:130) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:47) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520) 2013-04-10 09:22:54,186 QuartzWorker-0 ERROR ServiceRunner Backup Service [service.services.export.ExportService] An exception while running the export service "Backup Service": There was a problem backing up data for the Tempo Plugin plugin. com.atlassian.core.AtlassianCoreException: There was a problem backing up data for the Tempo Plugin plugin. at com.atlassian.jira.service.services.export.ExportService.performBackup(ExportService.java:148) at com.atlassian.jira.service.services.export.ExportService.run(ExportService.java:130) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:47) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520) 2013-04-10 09:22:54,248 QuartzWorker-0 WARN ServiceRunner Backup Service [service.services.export.ExportService] The corrupted backup file 'C:\Program Files (x86)\Atlassian\Application Data\JIRA\export\2013-Apr-10--0922.zip' was copied to 'C:\Program Files (x86)\Atlassian\Application Data\JIRA\export\corrupted\2013-Apr-10--0922.zip' but could not be deleted. 2013-04-10 09:22:54,248 QuartzWorker-0 ERROR ServiceRunner Backup Service [atlassian.jira.service.ServiceRunner] An error occured while trying to run service 'Backup Service'. null java.lang.NullPointerException at com.atlassian.jira.service.services.export.ExportService.writeFailureReasonFile(ExportService.java:256) at com.atlassian.jira.service.services.export.ExportService.moveBackupAside(ExportService.java:196) at com.atlassian.jira.service.services.export.ExportService.run(ExportService.java:136) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:47) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520) {code}

    Atlassian JIRA | 4 years ago | Ribbles
    com.atlassian.core.AtlassianCoreException: There was a problem backing up data for the Tempo Plugin plugin.
  3. 0

    Unable to Connect to MS SQL Server Due to DB server closed connection - Atlassian Documentation

    atlassian.com | 4 months ago
    com.atlassian.core.AtlassianCoreException: Error exporting data: org.ofbiz.core.entity.GenericTransactionException: Error occurred while rolling back transaction. (Connection net.sourceforge.jtds.jdbc.ConnectionJDBC3@11931fc4 is closed.)
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  5. 0

    [JRA-25331] FIXED (SEE COMMENTS IN CASE SOMEONE ELSE HAS THIS ISSUE) Issues with upgrading in places from 4.3x to 4.4...if we cant get this fixed asap, we will need to roll back - Atlassian JIRA

    atlassian.com | 12 months ago
    com.atlassian.core.AtlassianCoreException: Error exporting data: org.ofbiz.core.entity.GenericDataSourceException: SQL Exception executing the following:SELECT ID, CUSTOMFIELD, CUSTOMFIELDCONFIG, PARENTOPTIONID, SEQUENCE, customvalue, optiontype, disabled FROM customfieldoption (Invalid column name 'disabled'.)
  6. 0

    [JRA-25331] FIXED (SEE COMMENTS IN CASE SOMEONE ELSE HAS THIS ISSUE) Issues with upgrading in places from 4.3x to 4.4...if we cant get this fixed asap, we will need to roll back - Atlassian JIRA

    atlassian.com | 12 months ago
    com.atlassian.core.AtlassianCoreException: Error exporting data: org.ofbiz.core.entity.GenericDataSourceException: SQL Exception while executing the following:SELECT ID, CUSTOMFIELD, CUSTOMFIELDCONFIG, PARENTOPTIONID, SEQUENCE, customvalue, optiontype, disabled FROM customfieldoption (Invalid column name 'disabled'.)

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    Root Cause Analysis

    1. com.atlassian.core.AtlassianCoreException

      There was a problem backing up data for the Tempo Plugin plugin.

      at com.atlassian.jira.service.services.export.ExportService.performBackup()
    2. com.atlassian.jira
      ServiceRunner.execute
      1. com.atlassian.jira.service.services.export.ExportService.performBackup(ExportService.java:148)
      2. com.atlassian.jira.service.services.export.ExportService.run(ExportService.java:130)
      3. com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61)
      4. com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:47)
      4 frames
    3. quartz
      JobRunShell.run
      1. org.quartz.core.JobRunShell.run(JobRunShell.java:195)
      1 frame
    4. com.atlassian.multitenant
      MultiTenantThreadPool$MultiTenantRunnable.run
      1. com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72)
      1 frame
    5. quartz
      SimpleThreadPool$WorkerThread.run
      1. org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520)
      1 frame