com.atlassian.crowd.exception.OperationFailedException: org.springframework.ldap.UncategorizedLdapException: Unable to find the groupname of the principal.

Atlassian JIRA | Tim Wong [Atlassian] | 6 years ago
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  1. 0

    Steps to reproduce: 1. Create base case of Confluence (I used Confluence 3.5.1, but I'm confident that this affects all current versions of 3.5.x+) 2. Create a record in LDAP-- LDIF attached to ticket (asdf.ldif) 3. User directory > Add this ldap as a read-only with local groups. Sync fails with this error: {code} 2011-07-05 11:58:00,635 INFO [QuartzScheduler_Worker-8] [atlassian.crowd.directory.DbCachingRemoteDirectoryCache] deleteCachedUsersNotIn scanned for deleted users in [ 1ms ] 2011-07-05 11:58:00,645 INFO [QuartzScheduler_Worker-8] [directory.ldap.util.DirectoryAttributeRetriever] getValueFromAttributes Unsafe or Blank attribute value for attribute <cn>: '^Zasdf'. 2011-07-05 11:58:00,646 FATAL [QuartzScheduler_Worker-8] [ldap.mapper.entity.LDAPGroupAttributesMapper] getGroupNameFromAttributes The following record does not have a groupname: {objectclass=objectClass: groupOfUniqueNames, top, uniquemember=uniquemember: cn=foobar,ou=people,o=sevenSeas, cn=cn: ^Zasdf} 2011-07-05 11:58:00,646 INFO [QuartzScheduler_Worker-8] [atlassian.crowd.directory.DbCachingRemoteDirectory] synchroniseCache synchronisation complete in [ 1039ms ] 2011-07-05 11:58:00,671 ERROR [QuartzScheduler_Worker-8] [atlassian.crowd.directory.DbCachingDirectoryPoller] pollChanges Error occurred while refreshing the cache for directory [ 327682 ]. com.atlassian.crowd.exception.OperationFailedException: org.springframework.ldap.UncategorizedLdapException: Unable to find the groupname of the principal. at com.atlassian.crowd.directory.SpringLDAPConnector.searchEntitiesWithRequestControls(SpringLDAPConnector.java:405) at com.atlassian.crowd.directory.SpringLDAPConnector.searchEntities(SpringLDAPConnector.java:370) at com.atlassian.crowd.directory.SpringLDAPConnector.searchGroupObjectsOfSpecifiedGroupType(SpringLDAPConnector.java:1094) at com.atlassian.crowd.directory.SpringLDAPConnector.searchGroupObjects(SpringLDAPConnector.java:1144) {code} The origin of this case traces back to korean characters in the cn of an Active Directory group reference.

    Atlassian JIRA | 6 years ago | Tim Wong [Atlassian]
    com.atlassian.crowd.exception.OperationFailedException: org.springframework.ldap.UncategorizedLdapException: Unable to find the groupname of the principal.
  2. 0

    Steps to reproduce: 1. Create base case of Confluence (I used Confluence 3.5.1, but I'm confident that this affects all current versions of 3.5.x+) 2. Create a record in LDAP-- LDIF attached to ticket (asdf.ldif) 3. User directory > Add this ldap as a read-only with local groups. Sync fails with this error: {code} 2011-07-05 11:58:00,635 INFO [QuartzScheduler_Worker-8] [atlassian.crowd.directory.DbCachingRemoteDirectoryCache] deleteCachedUsersNotIn scanned for deleted users in [ 1ms ] 2011-07-05 11:58:00,645 INFO [QuartzScheduler_Worker-8] [directory.ldap.util.DirectoryAttributeRetriever] getValueFromAttributes Unsafe or Blank attribute value for attribute <cn>: '^Zasdf'. 2011-07-05 11:58:00,646 FATAL [QuartzScheduler_Worker-8] [ldap.mapper.entity.LDAPGroupAttributesMapper] getGroupNameFromAttributes The following record does not have a groupname: {objectclass=objectClass: groupOfUniqueNames, top, uniquemember=uniquemember: cn=foobar,ou=people,o=sevenSeas, cn=cn: ^Zasdf} 2011-07-05 11:58:00,646 INFO [QuartzScheduler_Worker-8] [atlassian.crowd.directory.DbCachingRemoteDirectory] synchroniseCache synchronisation complete in [ 1039ms ] 2011-07-05 11:58:00,671 ERROR [QuartzScheduler_Worker-8] [atlassian.crowd.directory.DbCachingDirectoryPoller] pollChanges Error occurred while refreshing the cache for directory [ 327682 ]. com.atlassian.crowd.exception.OperationFailedException: org.springframework.ldap.UncategorizedLdapException: Unable to find the groupname of the principal. at com.atlassian.crowd.directory.SpringLDAPConnector.searchEntitiesWithRequestControls(SpringLDAPConnector.java:405) at com.atlassian.crowd.directory.SpringLDAPConnector.searchEntities(SpringLDAPConnector.java:370) at com.atlassian.crowd.directory.SpringLDAPConnector.searchGroupObjectsOfSpecifiedGroupType(SpringLDAPConnector.java:1094) at com.atlassian.crowd.directory.SpringLDAPConnector.searchGroupObjects(SpringLDAPConnector.java:1144) {code} The origin of this case traces back to korean characters in the cn of an Active Directory group reference.

    Atlassian JIRA | 6 years ago | Tim Wong [Atlassian]
    com.atlassian.crowd.exception.OperationFailedException: org.springframework.ldap.UncategorizedLdapException: Unable to find the groupname of the principal.

    Root Cause Analysis

    1. com.atlassian.crowd.exception.OperationFailedException

      org.springframework.ldap.UncategorizedLdapException: Unable to find the groupname of the principal.

      at com.atlassian.crowd.directory.SpringLDAPConnector.searchEntitiesWithRequestControls()
    2. com.atlassian.crowd
      SpringLDAPConnector.searchGroupObjects
      1. com.atlassian.crowd.directory.SpringLDAPConnector.searchEntitiesWithRequestControls(SpringLDAPConnector.java:405)
      2. com.atlassian.crowd.directory.SpringLDAPConnector.searchEntities(SpringLDAPConnector.java:370)
      3. com.atlassian.crowd.directory.SpringLDAPConnector.searchGroupObjectsOfSpecifiedGroupType(SpringLDAPConnector.java:1094)
      4. com.atlassian.crowd.directory.SpringLDAPConnector.searchGroupObjects(SpringLDAPConnector.java:1144)
      4 frames