com.sun.mail.smtp.SMTPAddressFailedException: 550 5.1.1 <no-reply@<instance>>: Recipient address rejected: User unknown in virtual mailbox table @400000004f7af54e1d572584 @400000004f7af54e1d572584 at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1294) @400000004f7af54e1d57296c at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:635)

Atlassian JIRA | Bas Jansen | 5 years ago
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  1. 0

    The user setup the OnDemand instance to use the pre-defined PoP service. The mail handler is configured with a default reporter. When the issue is created from the send email the following log entries are created: {noformat} @400000004f7af51214c38764 2012-04-03 14:03:04,348 QuartzWorker-0 WARN ServiceRunner issues - PoP server [com.atlassian.mail.MailUtils] Unable to extract text from MIME part with Content-Type 'multipart/alternative; boundary=f46d04462fd6b7e2af04bcc5ec5d @400000004f7af5121729b5dc 2012-04-03 14:03:04,388 QuartzWorker-0 WARN ServiceRunner issues - PoP server [jmwe.plugins.functions.SetFieldFromUserPropFunction] Unable to find user property [client] on current user @400000004f7af54e1d56a884 2012-04-03 14:04:04,491 Sending mailitem To='no-reply@<instance>' Subject='(XXX-xxx) New Atlassian test' From='null' FromName='Issue from Email (Created) (JIRA)' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='null' MessageId='null' ERROR ServiceRunner Mail Queue Service [atlassian.mail.queue.MailQueueImpl] Error occurred in sending e-mail: To='no-reply@<instance>' Subject='(XXX-xxx) New Atlassian test' From='null' FromName='Issue from Email (Created) (JIRA)' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='null' MessageId='null' @400000004f7af54e1d56f2bc com.atlassian.mail.MailException: javax.mail.SendFailedException: Invalid Addresses; @400000004f7af54e1d56f6a4 nested exception is: @400000004f7af54e1d56f6a4 com.sun.mail.smtp.SMTPAddressFailedException: 550 5.1.1 <no-reply@<instance>>: Recipient address rejected: User unknown in virtual mailbox table @400000004f7af54e1d56fa8c @400000004f7af54e1d56fa8c at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:179) @400000004f7af54e1d570644 at com.atlassian.mail.queue.SingleMailQueueItem.send(SingleMailQueueItem.java:38) @400000004f7af54e1d570a2c at com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:66) @400000004f7af54e1d570a2c at com.atlassian.jira.service.services.mail.MailQueueService.run(MailQueueService.java:23) @400000004f7af54e1d570e14 at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:60) @400000004f7af54e1d5711fc at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:47) @400000004f7af54e1d5715e4 at org.quartz.core.JobRunShell.run(JobRunShell.java:195) @400000004f7af54e1d5715e4 at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72) @400000004f7af54e1d5719cc at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520) @400000004f7af54e1d571db4 Caused by: javax.mail.SendFailedException: Invalid Addresses; @400000004f7af54e1d57219c nested exception is: @400000004f7af54e1d57219c com.sun.mail.smtp.SMTPAddressFailedException: 550 5.1.1 <no-reply@<instance>>: Recipient address rejected: User unknown in virtual mailbox table @400000004f7af54e1d572584 @400000004f7af54e1d572584 at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1294) @400000004f7af54e1d57296c at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:635) @400000004f7af54e1d573524 at alt.javax.mail.TransportImpl.sendMessage(TransportImpl.java:28) @400000004f7af54e1d573524 at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:160) @400000004f7af54e1d57390c ... 8 more @400000004f7af54e1d57390c Caused by: com.sun.mail.smtp.SMTPAddressFailedException: 550 5.1.1 <no-reply@<instance>>: Recipient address rejected: User unknown in virtual mailbox table @400000004f7af54e1d5740dc @400000004f7af54e1d5740dc at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1145) @400000004f7af54e1d5744c4 ... 11 more {noformat} In the mean time the issue is created in the system and the following error will be received by the original sender: {quote} --------------------------------------------------------------------------------------- Your comment was not added to this issue, as no user for your email address exists in the system. Please log in to add your comment. --------------------------------------------------------------------------------------- Please ignore {quote}

    Atlassian JIRA | 5 years ago | Bas Jansen
    com.sun.mail.smtp.SMTPAddressFailedException: 550 5.1.1 <no-reply@<instance>>: Recipient address rejected: User unknown in virtual mailbox table @400000004f7af54e1d572584 @400000004f7af54e1d572584 at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1294) @400000004f7af54e1d57296c at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:635)
  2. 0

    The user setup the OnDemand instance to use the pre-defined PoP service. The mail handler is configured with a default reporter. When the issue is created from the send email the following log entries are created: {noformat} @400000004f7af51214c38764 2012-04-03 14:03:04,348 QuartzWorker-0 WARN ServiceRunner issues - PoP server [com.atlassian.mail.MailUtils] Unable to extract text from MIME part with Content-Type 'multipart/alternative; boundary=f46d04462fd6b7e2af04bcc5ec5d @400000004f7af5121729b5dc 2012-04-03 14:03:04,388 QuartzWorker-0 WARN ServiceRunner issues - PoP server [jmwe.plugins.functions.SetFieldFromUserPropFunction] Unable to find user property [client] on current user @400000004f7af54e1d56a884 2012-04-03 14:04:04,491 Sending mailitem To='no-reply@<instance>' Subject='(XXX-xxx) New Atlassian test' From='null' FromName='Issue from Email (Created) (JIRA)' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='null' MessageId='null' ERROR ServiceRunner Mail Queue Service [atlassian.mail.queue.MailQueueImpl] Error occurred in sending e-mail: To='no-reply@<instance>' Subject='(XXX-xxx) New Atlassian test' From='null' FromName='Issue from Email (Created) (JIRA)' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='null' MessageId='null' @400000004f7af54e1d56f2bc com.atlassian.mail.MailException: javax.mail.SendFailedException: Invalid Addresses; @400000004f7af54e1d56f6a4 nested exception is: @400000004f7af54e1d56f6a4 com.sun.mail.smtp.SMTPAddressFailedException: 550 5.1.1 <no-reply@<instance>>: Recipient address rejected: User unknown in virtual mailbox table @400000004f7af54e1d56fa8c @400000004f7af54e1d56fa8c at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:179) @400000004f7af54e1d570644 at com.atlassian.mail.queue.SingleMailQueueItem.send(SingleMailQueueItem.java:38) @400000004f7af54e1d570a2c at com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:66) @400000004f7af54e1d570a2c at com.atlassian.jira.service.services.mail.MailQueueService.run(MailQueueService.java:23) @400000004f7af54e1d570e14 at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:60) @400000004f7af54e1d5711fc at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:47) @400000004f7af54e1d5715e4 at org.quartz.core.JobRunShell.run(JobRunShell.java:195) @400000004f7af54e1d5715e4 at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72) @400000004f7af54e1d5719cc at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520) @400000004f7af54e1d571db4 Caused by: javax.mail.SendFailedException: Invalid Addresses; @400000004f7af54e1d57219c nested exception is: @400000004f7af54e1d57219c com.sun.mail.smtp.SMTPAddressFailedException: 550 5.1.1 <no-reply@<instance>>: Recipient address rejected: User unknown in virtual mailbox table @400000004f7af54e1d572584 @400000004f7af54e1d572584 at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1294) @400000004f7af54e1d57296c at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:635) @400000004f7af54e1d573524 at alt.javax.mail.TransportImpl.sendMessage(TransportImpl.java:28) @400000004f7af54e1d573524 at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:160) @400000004f7af54e1d57390c ... 8 more @400000004f7af54e1d57390c Caused by: com.sun.mail.smtp.SMTPAddressFailedException: 550 5.1.1 <no-reply@<instance>>: Recipient address rejected: User unknown in virtual mailbox table @400000004f7af54e1d5740dc @400000004f7af54e1d5740dc at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1145) @400000004f7af54e1d5744c4 ... 11 more {noformat} In the mean time the issue is created in the system and the following error will be received by the original sender: {quote} --------------------------------------------------------------------------------------- Your comment was not added to this issue, as no user for your email address exists in the system. Please log in to add your comment. --------------------------------------------------------------------------------------- Please ignore {quote}

    Atlassian JIRA | 5 years ago | Bas Jansen
    com.sun.mail.smtp.SMTPAddressFailedException: 550 5.1.1 <no-reply@<instance>>: Recipient address rejected: User unknown in virtual mailbox table @400000004f7af54e1d572584 @400000004f7af54e1d572584 at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1294) @400000004f7af54e1d57296c at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:635)
  3. 0

    Though the following error is recorded in the log file, there is no indication of a problem when looking at the EMail Error Queue. 2006-02-03 17:34:06,811 ERROR [atlassian.mail.queue.MailQueueImpl] Error occurred in sending e-mail: To='XXX@XXX' Subject='Created: (BRS-489) prod move: provide Discoverer access' From='null' FromName='Markus (JIRA)' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='null' MimeType='text/plain' Encoding='UTF-8' Multipart='null' MessageId='null' com.atlassian.mail.MailException: javax.mail.SendFailedException: Invalid Addresses; nested exception is: class com.sun.mail.smtp.SMTPAddressFailedException: 550 5.7.1 Unable to relay for XXX@XXX at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:182) at com.atlassian.mail.queue.SingleMailQueueItem.send(SingleMailQueueItem.java:47) at com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:68) at com.atlassian.jira.service.services.mail.MailQueueService.run(MailQueueService.java:23) at com.atlassian.jira.service.services.mail.MailQueueService.destroy(MailQueueService.java:43) at com.atlassian.jira.service.JiraServiceContainer.destroy(JiraServiceContainer.java:82) at com.atlassian.jira.upgrade.ConsistencyCheckImpl.destroy(ConsistencyCheckImpl.java:95) at com.atlassian.jira.upgrade.ConsistencyLauncher.contextDestroyed(ConsistencyLauncher.java:33) at org.apache.catalina.core.StandardContext.listenerStop(StandardContext.java:3710) at org.apache.catalina.core.StandardContext.stop(StandardContext.java:4283) at org.apache.catalina.core.ContainerBase.stop(ContainerBase.java:1065) at org.apache.catalina.core.ContainerBase.stop(ContainerBase.java:1065) at org.apache.catalina.core.StandardEngine.stop(StandardEngine.java:447) at org.apache.catalina.core.StandardService.stop(StandardService.java:512) at org.apache.catalina.core.StandardServer.stop(StandardServer.java:717) at org.apache.catalina.startup.Catalina.stop(Catalina.java:586) at org.apache.catalina.startup.Catalina.start(Catalina.java:561) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:585) at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:271) at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:409) Caused by: javax.mail.SendFailedException: Invalid Addresses; nested exception is: class com.sun.mail.smtp.SMTPAddressFailedException: 550 5.7.1 Unable to relay for XXX@XXX at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1130) at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:525) at javax.mail.Transport.send0(Transport.java:151) at javax.mail.Transport.send(Transport.java:80) at alt.javax.mail.TransportImpl.send(TransportImpl.java:18) at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:168) ... 22 more

    Atlassian JIRA | 1 decade ago | Markus
    com.sun.mail.smtp.SMTPAddressFailedException: 550 5.7.1 Unable to relay for XXX@XXX
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  5. 0

    2008-12-11 11:12:00,033 ERROR [DefaultQuartzScheduler_Worker-6] [atlassian.core.task.AbstractErrorQueuedTaskQueue] handleException com.atlassian.mail.MailException: javax.mail.SendFailedException: Invalid Addresses; nested exception is: class com.sun.mail.smtp.SMTPAddressFailedException: 553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1) com.atlassian.mail.MailException: javax.mail.SendFailedException: Invalid Addresses; nested exception is: class com.sun.mail.smtp.SMTPAddressFailedException: 553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1) at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:191) at com.atlassian.confluence.jmx.JmxSMTPMailServer.send(JmxSMTPMailServer.java:62) at com.atlassian.confluence.mail.template.AbstractMailNotificationQueueItem.send(AbstractMailNotificationQueueItem.java:119) at com.atlassian.confluence.mail.template.PreRenderedMailNotificationQueueItem.send(PreRenderedMailNotificationQueueItem.java:88) at com.atlassian.confluence.mail.template.AbstractMailNotificationQueueItem.execute(AbstractMailNotificationQueueItem.java:96) at com.atlassian.core.task.AbstractErrorQueuedTaskQueue$TaskDecorator.execute(AbstractErrorQueuedTaskQueue.java:107) at com.atlassian.core.task.AbstractTaskQueue.flush(AbstractTaskQueue.java:45) at com.atlassian.core.task.AbstractErrorQueuedTaskQueue.flush(AbstractErrorQueuedTaskQueue.java:37) at com.atlassian.quartz.jobs.TaskQueueFlushJob.doExecute(TaskQueueFlushJob.java:27) at com.atlassian.quartz.jobs.AbstractJob.executeInternal(AbstractJob.java:87) at org.springframework.scheduling.quartz.QuartzJobBean.execute(QuartzJobBean.java:86) at com.atlassian.confluence.setup.quartz.DelegatingClusterAwareQuartzJobBean.executeJob(DelegatingClusterAwareQuartzJobBean.java:16) at com.atlassian.confluence.setup.quartz.AbstractClusterAwareQuartzJobBean.surroundJobExecutionWithLogging(AbstractClusterAwareQuartzJobBean.java:64) at com.atlassian.confluence.setup.quartz.AbstractClusterAwareQuartzJobBean.executeInternal(AbstractClusterAwareQuartzJobBean.java:47) at org.springframework.scheduling.quartz.QuartzJobBean.execute(QuartzJobBean.java:86) at org.quartz.core.JobRunShell.run(JobRunShell.java:203) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520) Caused by: javax.mail.SendFailedException: Invalid Addresses; nested exception is: class com.sun.mail.smtp.SMTPAddressFailedException: 553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1) at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1141) at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:536) at javax.mail.Transport.send0(Transport.java:151) at javax.mail.Transport.send(Transport.java:80) at alt.javax.mail.TransportImpl.send(TransportImpl.java:18) at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:177) ... 16 more With above the same error appears and it picks up very slowly all. To inform a solution method. thanks

    Atlassian JIRA | 8 years ago | osilis98
    com.sun.mail.smtp.SMTPAddressFailedException: 553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)
  6. 0

    After update to release 5.1 Confluence seems not to be able to send emails (notifies, shares, etc.) anymore. Here is the error I can see in the log: 2013-06-21 15:36:15,352 INFO [scheduler_Worker-6] [atlassian.crowd.directory.DbCachingRemoteDirectory] synchroniseCache FULL synchronisation complete for directory [ 38830084 ] in [ 1625ms ] 2013-06-21 15:36:16,836 INFO [read-only-transaction:thread-1] [atlassian.confluence.user.DefaultUserAccessor] getUserNamesWithConfluenceAccess Could not find group configured with USE permission: null 2013-06-21 15:36:23,993 WARN [http-8443-5] [atlassian.upm.pac.PacClientImpl] unknown Error when querying application info from MPAC: com.atlassian.marketplace.client.MpacException: org.apache.http.conn.ConnectTimeoutException: Connect to marketplace.atlassian.com:443 timed out -- referer: https://172.16.20.31/start/display/MP/8.+Cluster | url: /start/display/MP/Merchandise+Platform+Home | userName: Alessandro_tc 2013-06-21 15:36:24,524 ERROR [http-8443-1] [crowd.manager.application.ApplicationServiceGeneric] authenticateUser Directory 'Upgraded atlassian-user LDAP (ldapRepository1)' is not functional during authentication of 'barbaro'. Skipped. 2013-06-21 15:38:00,305 ERROR [scheduler_Worker-1] [atlassian.core.task.AbstractErrorQueuedTaskQueue] handleException com.atlassian.mail.MailException: javax.mail.SendFailedException: Invalid Addresses; nested exception is: com.sun.mail.smtp.SMTPAddressFailedException: 550 No such domain at this location com.atlassian.mail.MailException: javax.mail.SendFailedException: Invalid Addresses; nested exception is: com.sun.mail.smtp.SMTPAddressFailedException: 550 No such domain at this location at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:193) at com.atlassian.confluence.jmx.JmxSMTPMailServer.send(JmxSMTPMailServer.java:80) at com.atlassian.mail.queue.SingleMailQueueItem.send(SingleMailQueueItem.java:38) at com.atlassian.mail.queue.AbstractMailQueueItem.execute(AbstractMailQueueItem.java:57) at com.atlassian.core.task.AbstractErrorQueuedTaskQueue$TaskDecorator.execute(AbstractErrorQueuedTaskQueue.java:107) at com.atlassian.core.task.AbstractTaskQueue.flush(AbstractTaskQueue.java:45) at com.atlassian.core.task.AbstractErrorQueuedTaskQueue.flush(AbstractErrorQueuedTaskQueue.java:37) at com.atlassian.quartz.jobs.TaskQueueFlushJob.doExecute(TaskQueueFlushJob.java:32) at com.atlassian.quartz.jobs.AbstractJob.executeInternal(AbstractJob.java:88) at org.springframework.scheduling.quartz.QuartzJobBean.execute(QuartzJobBean.java:86) at com.atlassian.confluence.setup.quartz.DelegatingClusterAwareQuartzJobBean.executeJob(DelegatingClusterAwareQuartzJobBean.java:16) at com.atlassian.confluence.setup.quartz.AbstractClusterAwareQuartzJobBean.surroundJobExecutionWithLogging(AbstractClusterAwareQuartzJobBean.java:64) at com.atlassian.confluence.setup.quartz.AbstractClusterAwareQuartzJobBean.executeInternal(AbstractClusterAwareQuartzJobBean.java:46) at org.springframework.scheduling.quartz.QuartzJobBean.execute(QuartzJobBean.java:86) at org.quartz.core.JobRunShell.run(JobRunShell.java:199) at com.atlassian.confluence.schedule.quartz.ConfluenceQuartzThreadPool$1.run(ConfluenceQuartzThreadPool.java:20) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:549) Caused by: javax.mail.SendFailedException: Invalid Addresses; nested exception is: com.sun.mail.smtp.SMTPAddressFailedException: 550 No such domain at this location at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1873) at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:1120) at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:166) ... 16 more Caused by: com.sun.mail.smtp.SMTPAddressFailedException: 550 No such domain at this location at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1724) ... 18 more

    Atlassian JIRA | 4 years ago | Marco Barbaro
    com.sun.mail.smtp.SMTPAddressFailedException: 550 No such domain at this location

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    Root Cause Analysis

    1. com.sun.mail.smtp.SMTPAddressFailedException

      550 5.1.1 <no-reply@<instance>>: Recipient address rejected: User unknown in virtual mailbox table @400000004f7af54e1d572584 @400000004f7af54e1d572584 at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1294) @400000004f7af54e1d57296c at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:635)

      at alt.javax.mail.TransportImpl.sendMessage()
    2. alt.javax.mail
      TransportImpl.sendMessage
      1. alt.javax.mail.TransportImpl.sendMessage(TransportImpl.java:28)
      1 frame
    3. com.atlassian.mail
      SMTPMailServerImpl.send
      1. com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:160)
      1 frame