com.atlassian.greenhopper.service.rank.RankException: Multiple heads found in rank chain: issueIDs [[15844 r0 no prev n16062], [10408 r0 no prev n10443]] have no parent link. Please update the rank table and ensure that there is exactly one issue that has no child and exactly one that has no parent.

Atlassian JIRA | Teck Hong Loong [Atlassian] | 5 years ago
tip
Your exception is missing from the Samebug knowledge base.
Here are the best solutions we found on the Internet.
Click on the to mark the helpful solution and get rewards for you help.
  1. 0

    The following error keep occurring whenever user make any following action: * Migrate to different Issue Type Scheme; * Clone Issue; * Move Issue; * Delete Issue. {code}Ursache: com.atlassian.greenhopper.service.rank.RankException: Multiple heads found in rank chain: issueIDs [[15844 r0 no prev n16062], [10408 r0 no prev n10443]] have no parent link. Please update the rank table and ensure that there is exactly one issue that has no child and exactly one that has no parent. Stapel├╝berwachung: [hide] com.atlassian.greenhopper.service.rank.RankException: Multiple heads found in rank chain: issueIDs [[15844 r0 no prev n16062], [10408 r0 no prev n10443]] have no parent link. Please update the rank table and ensure that there is exactly one issue that has no child and exactly one that has no parent. at com.atlassian.greenhopper.service.rank.RankIndexFactory.validate(RankIndexFactory.java:128) at com.atlassian.greenhopper.service.rank.RankIndexFactory.buildIndex(RankIndexFactory.java:47) at com.atlassian.greenhopper.service.rank.RankIndexServiceImpl$1.get(RankIndexServiceImpl.java:50) at com.atlassian.greenhopper.service.rank.RankIndexServiceImpl$1.get(RankIndexServiceImpl.java:34) at com.google.common.base.Suppliers$MemoizingSupplier.get(Suppliers.java:93) at com.atlassian.greenhopper.service.rank.RankIndexServiceImpl.fetchCreate(RankIndexServiceImpl.java:296) at com.atlassian.greenhopper.service.rank.RankIndexServiceImpl.getIssuePosition(RankIndexServiceImpl.java:77) at com.atlassian.greenhopper.customfield.rank.RankCFType.getValueFromIssue(RankCFType.java:33) at com.atlassian.jira.issue.fields.CustomFieldImpl.getValue(CustomFieldImpl.java:316) at com.atlassian.jira.issue.fields.CustomFieldImpl.doesFieldHaveValue(CustomFieldImpl.java:1204) at com.atlassian.jira.issue.fields.CustomFieldImpl.needsMove(CustomFieldImpl.java:1082) at com.atlassian.jira.bulkedit.operation.BulkMoveOperationImpl.fieldNeedsMove(BulkMoveOperationImpl.java:888) at com.atlassian.jira.bulkedit.operation.BulkMoveOperationImpl.fieldNeedsMove(BulkMoveOperationImpl.java:855) at com.atlassian.jira.bulkedit.operation.BulkMoveOperationImpl.setMoveFieldLayoutItems(BulkMoveOperationImpl.java:812) at com.atlassian.jira.bulkedit.operation.BulkMoveOperationImpl.finishChooseContext(BulkMoveOperationImpl.java:333) at com.atlassian.jira.bulkedit.operation.BulkMoveOperationImpl.chooseContextNoValidate(BulkMoveOperationImpl.java:263) at com.atlassian.jira.bulkedit.operation.BulkMigrateOperation.chooseContextNoValidate(BulkMigrateOperation.java:91) at com.atlassian.jira.web.action.admin.issuetypes.MigrateIssueTypes.doChooseContext(MigrateIssueTypes.java:64) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70) at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56) at webwork.action.ActionSupport.invokeCommand(ActionSupport.java:433) at webwork.action.ActionSupport.execute(ActionSupport.java:157) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:76) at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39) at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31) at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16) at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:205) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:143) at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:152) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:103) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:87) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:54) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129) at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77) at com.atlassian.jira.web.filters.PathExclusionFilter.doFilter(PathExclusionFilter.java:118) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:211) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:150) at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:71) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99) at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:19) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:81) at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.sysbliss.jira.plugins.workflow.servlet.JWDSendRedirectFilter.doFilter(JWDSendRedirectFilter.java:25) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.monitor.ActiveRequestsFilter$PassToChainFilterFunc.doFilter(ActiveRequestsFilter.java:346) at com.atlassian.jira.web.monitor.ActiveRequestsFilter$DebugLogFilterFunc.doFilter(ActiveRequestsFilter.java:463) at com.atlassian.jira.web.monitor.ActiveRequestsFilter.doFilter(ActiveRequestsFilter.java:173) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.multitenant.servlet.MultiTenantServletFilter.doFilter(MultiTenantServletFilter.java:91) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:554) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) at java.lang.Thread.run(Unknown Source){code} Only UNIX users have encountered this problem but Windows user don't have any problem with the behaviors that mentioned above. *Temporary Workaround* Disable GreenHopper and everything goes fine.

    Atlassian JIRA | 5 years ago | Teck Hong Loong [Atlassian]
    com.atlassian.greenhopper.service.rank.RankException: Multiple heads found in rank chain: issueIDs [[15844 r0 no prev n16062], [10408 r0 no prev n10443]] have no parent link. Please update the rank table and ensure that there is exactly one issue that has no child and exactly one that has no parent.
  2. 0

    The following error keep occurring whenever user make any following action: * Migrate to different Issue Type Scheme; * Clone Issue; * Move Issue; * Delete Issue. {code}Ursache: com.atlassian.greenhopper.service.rank.RankException: Multiple heads found in rank chain: issueIDs [[15844 r0 no prev n16062], [10408 r0 no prev n10443]] have no parent link. Please update the rank table and ensure that there is exactly one issue that has no child and exactly one that has no parent. Stapel├╝berwachung: [hide] com.atlassian.greenhopper.service.rank.RankException: Multiple heads found in rank chain: issueIDs [[15844 r0 no prev n16062], [10408 r0 no prev n10443]] have no parent link. Please update the rank table and ensure that there is exactly one issue that has no child and exactly one that has no parent. at com.atlassian.greenhopper.service.rank.RankIndexFactory.validate(RankIndexFactory.java:128) at com.atlassian.greenhopper.service.rank.RankIndexFactory.buildIndex(RankIndexFactory.java:47) at com.atlassian.greenhopper.service.rank.RankIndexServiceImpl$1.get(RankIndexServiceImpl.java:50) at com.atlassian.greenhopper.service.rank.RankIndexServiceImpl$1.get(RankIndexServiceImpl.java:34) at com.google.common.base.Suppliers$MemoizingSupplier.get(Suppliers.java:93) at com.atlassian.greenhopper.service.rank.RankIndexServiceImpl.fetchCreate(RankIndexServiceImpl.java:296) at com.atlassian.greenhopper.service.rank.RankIndexServiceImpl.getIssuePosition(RankIndexServiceImpl.java:77) at com.atlassian.greenhopper.customfield.rank.RankCFType.getValueFromIssue(RankCFType.java:33) at com.atlassian.jira.issue.fields.CustomFieldImpl.getValue(CustomFieldImpl.java:316) at com.atlassian.jira.issue.fields.CustomFieldImpl.doesFieldHaveValue(CustomFieldImpl.java:1204) at com.atlassian.jira.issue.fields.CustomFieldImpl.needsMove(CustomFieldImpl.java:1082) at com.atlassian.jira.bulkedit.operation.BulkMoveOperationImpl.fieldNeedsMove(BulkMoveOperationImpl.java:888) at com.atlassian.jira.bulkedit.operation.BulkMoveOperationImpl.fieldNeedsMove(BulkMoveOperationImpl.java:855) at com.atlassian.jira.bulkedit.operation.BulkMoveOperationImpl.setMoveFieldLayoutItems(BulkMoveOperationImpl.java:812) at com.atlassian.jira.bulkedit.operation.BulkMoveOperationImpl.finishChooseContext(BulkMoveOperationImpl.java:333) at com.atlassian.jira.bulkedit.operation.BulkMoveOperationImpl.chooseContextNoValidate(BulkMoveOperationImpl.java:263) at com.atlassian.jira.bulkedit.operation.BulkMigrateOperation.chooseContextNoValidate(BulkMigrateOperation.java:91) at com.atlassian.jira.web.action.admin.issuetypes.MigrateIssueTypes.doChooseContext(MigrateIssueTypes.java:64) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70) at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56) at webwork.action.ActionSupport.invokeCommand(ActionSupport.java:433) at webwork.action.ActionSupport.execute(ActionSupport.java:157) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:76) at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39) at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31) at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16) at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:205) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:143) at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:152) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:103) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:87) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:54) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129) at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77) at com.atlassian.jira.web.filters.PathExclusionFilter.doFilter(PathExclusionFilter.java:118) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:211) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:150) at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:71) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99) at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:19) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:81) at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.sysbliss.jira.plugins.workflow.servlet.JWDSendRedirectFilter.doFilter(JWDSendRedirectFilter.java:25) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.monitor.ActiveRequestsFilter$PassToChainFilterFunc.doFilter(ActiveRequestsFilter.java:346) at com.atlassian.jira.web.monitor.ActiveRequestsFilter$DebugLogFilterFunc.doFilter(ActiveRequestsFilter.java:463) at com.atlassian.jira.web.monitor.ActiveRequestsFilter.doFilter(ActiveRequestsFilter.java:173) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.multitenant.servlet.MultiTenantServletFilter.doFilter(MultiTenantServletFilter.java:91) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:554) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) at java.lang.Thread.run(Unknown Source){code} Only UNIX users have encountered this problem but Windows user don't have any problem with the behaviors that mentioned above. *Temporary Workaround* Disable GreenHopper and everything goes fine.

    Atlassian JIRA | 5 years ago | Teck Hong Loong [Atlassian]
    com.atlassian.greenhopper.service.rank.RankException: Multiple heads found in rank chain: issueIDs [[15844 r0 no prev n16062], [10408 r0 no prev n10443]] have no parent link. Please update the rank table and ensure that there is exactly one issue that has no child and exactly one that has no parent.
  3. 0

    Somehow instances can get into a state where the following exception is thrown and certain actions within JIRA & GreenHopper can fail: {noformat} 2013-08-21 12:47:37,061 http-8443-108 ERROR alewin 765x1265x8 2tca3o 45.69.2.89 /sr/jira.issueviews:searchrequest-xml/temp/SearchRequest.xml [com.atlassian.velocity.DefaultVelocityManager] MethodInvocationException occurred getting message body from Velocity: com.atlassian.greenhopper.service.rank.RankException: Missing link detected in Global Rank table: Issue #326053 points to issue #326054 as next value, but that issue is not in the database. com.atlassian.greenhopper.service.rank.RankException: Missing link detected in Global Rank table: Issue #326053 points to issue #326054 as next value, but that issue is not in the database. at com.atlassian.greenhopper.service.rank.RankIndexFactory.createElements(RankIndexFactory.java:89) at com.atlassian.greenhopper.service.rank.RankIndexFactory.buildIndex(RankIndexFactory.java:29) at com.atlassian.greenhopper.service.rank.RankIndexServiceImpl$1.get(RankIndexServiceImpl.java:50) at com.atlassian.greenhopper.service.rank.RankIndexServiceImpl$1.get(RankIndexServiceImpl.java:34) at com.google.common.base.Suppliers$MemoizingSupplier.get(Suppliers.java:93) at com.atlassian.greenhopper.service.rank.RankIndexServiceImpl.fetchCreate(RankIndexServiceImpl.java:296) at com.atlassian.greenhopper.service.rank.RankIndexServiceImpl.getIssuePosition(RankIndexServiceImpl.java:77) at com.atlassian.greenhopper.customfield.rank.RankCFType.getValueFromIssue(RankCFType.java:33) at com.atlassian.jira.issue.fields.CustomFieldImpl.getValue(CustomFieldImpl.java:316) at com.atlassian.jira.issue.fields.CustomFieldImpl.hasValue(CustomFieldImpl.java:1187) at sun.reflect.GeneratedMethodAccessor483.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.apache.velocity.util.introspection.UberspectImpl$VelMethodImpl.invoke(UberspectImpl.java:234) at org.apache.velocity.runtime.parser.node.ASTMethod.execute(ASTMethod.java:203) at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:175) at org.apache.velocity.runtime.parser.node.ASTReference.evaluate(ASTReference.java:307) at org.apache.velocity.runtime.parser.node.ASTExpression.evaluate(ASTExpression.java:45) at org.apache.velocity.runtime.parser.node.ASTIfStatement.render(ASTIfStatement.java:68) at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:55) at org.apache.velocity.runtime.directive.Foreach.render(Foreach.java:166) at org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:114) at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:55) at org.apache.velocity.runtime.parser.node.ASTIfStatement.render(ASTIfStatement.java:70) at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:230) at org.apache.velocity.Template.merge(Template.java:256) at org.apache.velocity.app.VelocityEngine.mergeTemplate(VelocityEngine.java:422) at com.atlassian.velocity.DefaultVelocityManager.getEncodedBody(DefaultVelocityManager.java:77) at com.atlassian.velocity.DefaultVelocityManager.getEncodedBody(DefaultVelocityManager.java:61) at com.atlassian.velocity.DefaultVelocityManager.getEncodedBody(DefaultVelocityManager.java:56) at com.atlassian.jira.plugin.JiraResourcedModuleDescriptor.getHtml(JiraResourcedModuleDescriptor.java:109) at com.atlassian.jira.issue.views.IssueXMLView.getBody(IssueXMLView.java:193) at com.atlassian.jira.issue.views.SearchRequestXMLView$1.writeIssue(SearchRequestXMLView.java:78) at com.atlassian.jira.issue.views.util.DefaultSearchRequestViewBodyWriterUtil$1.writeIssue(DefaultSearchRequestViewBodyWriterUtil.java:49) at com.atlassian.jira.issue.views.util.IssueWriterHitCollector.collect(IssueWriterHitCollector.java:30) at com.atlassian.jira.issue.statistics.util.DocumentHitCollector.collect(DocumentHitCollector.java:23) at com.atlassian.jira.issue.search.providers.LuceneSearchProvider.searchAndSort(LuceneSearchProvider.java:369) at com.atlassian.jira.issue.search.providers.LuceneSearchProvider.searchAndSort(LuceneSearchProvider.java:165) at com.atlassian.jira.issue.search.providers.LuceneSearchProvider.searchAndSort(LuceneSearchProvider.java:171) at com.atlassian.jira.issue.views.util.DefaultSearchRequestViewBodyWriterUtil.writeBody(DefaultSearchRequestViewBodyWriterUtil.java:53) at com.atlassian.jira.issue.views.SearchRequestXMLView.writeSearchResults(SearchRequestXMLView.java:82) at com.atlassian.jira.plugin.searchrequestview.DefaultSearchRequestURLHandler.handleRequest(DefaultSearchRequestURLHandler.java:400) at com.atlassian.jira.web.servlet.SearchRequestViewServlet.doGet(SearchRequestViewServlet.java:27) at javax.servlet.http.HttpServlet.service(HttpServlet.java:617) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:103) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:87) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:54) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:211) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:150) at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:71) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99) at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:19) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:81) at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.sysbliss.jira.plugins.workflow.servlet.JWDSendRedirectFilter.doFilter(JWDSendRedirectFilter.java:25) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.monitor.ActiveRequestsFilter$PassToChainFilterFunc.doFilter(ActiveRequestsFilter.java:346) at com.atlassian.jira.web.monitor.ActiveRequestsFilter$DebugLogFilterFunc.doFilter(ActiveRequestsFilter.java:463) at com.atlassian.jira.web.monitor.ActiveRequestsFilter.doFilter(ActiveRequestsFilter.java:173) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.multitenant.servlet.MultiTenantServletFilter.doFilter(MultiTenantServletFilter.java:91) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:554) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) at java.lang.Thread.run(Thread.java:662) {noformat} Can you please look at preventing this from happening? At this stage we're not sure yet what has caused it, however will update this story with more information as it becomes available to us. h3. Workaround The issue can be fixed with a DB update as per our [Actions in JIRA Fail due to Missing link detected in Global Rank table error|https://confluence.atlassian.com/display/JIRAKB/Actions+in+JIRA+Fail+due+to+Missing+link+detected+in+Global+Rank+table+error] KB. h3. Notes This may have been fixed as part of GHS-6849.

    Atlassian JIRA | 4 years ago | David Currie [Atlassian]
    com.atlassian.greenhopper.service.rank.RankException: Missing link detected in Global Rank table: Issue #326053 points to issue #326054 as next value, but that issue is not in the database.
  4. Speed up your debug routine!

    Automated exception search integrated into your IDE

  5. 0

    Somehow instances can get into a state where the following exception is thrown and certain actions within JIRA & GreenHopper can fail: {noformat} 2013-08-21 12:47:37,061 http-8443-108 ERROR alewin 765x1265x8 2tca3o 45.69.2.89 /sr/jira.issueviews:searchrequest-xml/temp/SearchRequest.xml [com.atlassian.velocity.DefaultVelocityManager] MethodInvocationException occurred getting message body from Velocity: com.atlassian.greenhopper.service.rank.RankException: Missing link detected in Global Rank table: Issue #326053 points to issue #326054 as next value, but that issue is not in the database. com.atlassian.greenhopper.service.rank.RankException: Missing link detected in Global Rank table: Issue #326053 points to issue #326054 as next value, but that issue is not in the database. at com.atlassian.greenhopper.service.rank.RankIndexFactory.createElements(RankIndexFactory.java:89) at com.atlassian.greenhopper.service.rank.RankIndexFactory.buildIndex(RankIndexFactory.java:29) at com.atlassian.greenhopper.service.rank.RankIndexServiceImpl$1.get(RankIndexServiceImpl.java:50) at com.atlassian.greenhopper.service.rank.RankIndexServiceImpl$1.get(RankIndexServiceImpl.java:34) at com.google.common.base.Suppliers$MemoizingSupplier.get(Suppliers.java:93) at com.atlassian.greenhopper.service.rank.RankIndexServiceImpl.fetchCreate(RankIndexServiceImpl.java:296) at com.atlassian.greenhopper.service.rank.RankIndexServiceImpl.getIssuePosition(RankIndexServiceImpl.java:77) at com.atlassian.greenhopper.customfield.rank.RankCFType.getValueFromIssue(RankCFType.java:33) at com.atlassian.jira.issue.fields.CustomFieldImpl.getValue(CustomFieldImpl.java:316) at com.atlassian.jira.issue.fields.CustomFieldImpl.hasValue(CustomFieldImpl.java:1187) at sun.reflect.GeneratedMethodAccessor483.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.apache.velocity.util.introspection.UberspectImpl$VelMethodImpl.invoke(UberspectImpl.java:234) at org.apache.velocity.runtime.parser.node.ASTMethod.execute(ASTMethod.java:203) at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:175) at org.apache.velocity.runtime.parser.node.ASTReference.evaluate(ASTReference.java:307) at org.apache.velocity.runtime.parser.node.ASTExpression.evaluate(ASTExpression.java:45) at org.apache.velocity.runtime.parser.node.ASTIfStatement.render(ASTIfStatement.java:68) at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:55) at org.apache.velocity.runtime.directive.Foreach.render(Foreach.java:166) at org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:114) at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:55) at org.apache.velocity.runtime.parser.node.ASTIfStatement.render(ASTIfStatement.java:70) at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:230) at org.apache.velocity.Template.merge(Template.java:256) at org.apache.velocity.app.VelocityEngine.mergeTemplate(VelocityEngine.java:422) at com.atlassian.velocity.DefaultVelocityManager.getEncodedBody(DefaultVelocityManager.java:77) at com.atlassian.velocity.DefaultVelocityManager.getEncodedBody(DefaultVelocityManager.java:61) at com.atlassian.velocity.DefaultVelocityManager.getEncodedBody(DefaultVelocityManager.java:56) at com.atlassian.jira.plugin.JiraResourcedModuleDescriptor.getHtml(JiraResourcedModuleDescriptor.java:109) at com.atlassian.jira.issue.views.IssueXMLView.getBody(IssueXMLView.java:193) at com.atlassian.jira.issue.views.SearchRequestXMLView$1.writeIssue(SearchRequestXMLView.java:78) at com.atlassian.jira.issue.views.util.DefaultSearchRequestViewBodyWriterUtil$1.writeIssue(DefaultSearchRequestViewBodyWriterUtil.java:49) at com.atlassian.jira.issue.views.util.IssueWriterHitCollector.collect(IssueWriterHitCollector.java:30) at com.atlassian.jira.issue.statistics.util.DocumentHitCollector.collect(DocumentHitCollector.java:23) at com.atlassian.jira.issue.search.providers.LuceneSearchProvider.searchAndSort(LuceneSearchProvider.java:369) at com.atlassian.jira.issue.search.providers.LuceneSearchProvider.searchAndSort(LuceneSearchProvider.java:165) at com.atlassian.jira.issue.search.providers.LuceneSearchProvider.searchAndSort(LuceneSearchProvider.java:171) at com.atlassian.jira.issue.views.util.DefaultSearchRequestViewBodyWriterUtil.writeBody(DefaultSearchRequestViewBodyWriterUtil.java:53) at com.atlassian.jira.issue.views.SearchRequestXMLView.writeSearchResults(SearchRequestXMLView.java:82) at com.atlassian.jira.plugin.searchrequestview.DefaultSearchRequestURLHandler.handleRequest(DefaultSearchRequestURLHandler.java:400) at com.atlassian.jira.web.servlet.SearchRequestViewServlet.doGet(SearchRequestViewServlet.java:27) at javax.servlet.http.HttpServlet.service(HttpServlet.java:617) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:103) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:87) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:54) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:211) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:150) at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:71) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99) at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:19) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:81) at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.sysbliss.jira.plugins.workflow.servlet.JWDSendRedirectFilter.doFilter(JWDSendRedirectFilter.java:25) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.monitor.ActiveRequestsFilter$PassToChainFilterFunc.doFilter(ActiveRequestsFilter.java:346) at com.atlassian.jira.web.monitor.ActiveRequestsFilter$DebugLogFilterFunc.doFilter(ActiveRequestsFilter.java:463) at com.atlassian.jira.web.monitor.ActiveRequestsFilter.doFilter(ActiveRequestsFilter.java:173) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.multitenant.servlet.MultiTenantServletFilter.doFilter(MultiTenantServletFilter.java:91) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:554) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) at java.lang.Thread.run(Thread.java:662) {noformat} Can you please look at preventing this from happening? At this stage we're not sure yet what has caused it, however will update this story with more information as it becomes available to us. h3. Workaround The issue can be fixed with a DB update as per our [Actions in JIRA Fail due to Missing link detected in Global Rank table error|https://confluence.atlassian.com/display/JIRAKB/Actions+in+JIRA+Fail+due+to+Missing+link+detected+in+Global+Rank+table+error] KB. h3. Notes This may have been fixed as part of GHS-6849.

    Atlassian JIRA | 4 years ago | David Currie [Atlassian]
    com.atlassian.greenhopper.service.rank.RankException: Missing link detected in Global Rank table: Issue #326053 points to issue #326054 as next value, but that issue is not in the database.

    Root Cause Analysis

    1. com.atlassian.greenhopper.service.rank.RankException

      Multiple heads found in rank chain: issueIDs [[15844 r0 no prev n16062], [10408 r0 no prev n10443]] have no parent link. Please update the rank table and ensure that there is exactly one issue that has no child and exactly one that has no parent.

      at com.atlassian.greenhopper.service.rank.RankIndexFactory.validate()
    2. com.atlassian.greenhopper
      RankIndexServiceImpl$1.get
      1. com.atlassian.greenhopper.service.rank.RankIndexFactory.validate(RankIndexFactory.java:128)
      2. com.atlassian.greenhopper.service.rank.RankIndexFactory.buildIndex(RankIndexFactory.java:47)
      3. com.atlassian.greenhopper.service.rank.RankIndexServiceImpl$1.get(RankIndexServiceImpl.java:50)
      4. com.atlassian.greenhopper.service.rank.RankIndexServiceImpl$1.get(RankIndexServiceImpl.java:34)
      4 frames
    3. Guava
      Suppliers$MemoizingSupplier.get
      1. com.google.common.base.Suppliers$MemoizingSupplier.get(Suppliers.java:93)
      1 frame
    4. com.atlassian.greenhopper
      RankCFType.getValueFromIssue
      1. com.atlassian.greenhopper.service.rank.RankIndexServiceImpl.fetchCreate(RankIndexServiceImpl.java:296)
      2. com.atlassian.greenhopper.service.rank.RankIndexServiceImpl.getIssuePosition(RankIndexServiceImpl.java:77)
      3. com.atlassian.greenhopper.customfield.rank.RankCFType.getValueFromIssue(RankCFType.java:33)
      3 frames
    5. com.atlassian.jira
      MigrateIssueTypes.doChooseContext
      1. com.atlassian.jira.issue.fields.CustomFieldImpl.getValue(CustomFieldImpl.java:316)
      2. com.atlassian.jira.issue.fields.CustomFieldImpl.doesFieldHaveValue(CustomFieldImpl.java:1204)
      3. com.atlassian.jira.issue.fields.CustomFieldImpl.needsMove(CustomFieldImpl.java:1082)
      4. com.atlassian.jira.bulkedit.operation.BulkMoveOperationImpl.fieldNeedsMove(BulkMoveOperationImpl.java:888)
      5. com.atlassian.jira.bulkedit.operation.BulkMoveOperationImpl.fieldNeedsMove(BulkMoveOperationImpl.java:855)
      6. com.atlassian.jira.bulkedit.operation.BulkMoveOperationImpl.setMoveFieldLayoutItems(BulkMoveOperationImpl.java:812)
      7. com.atlassian.jira.bulkedit.operation.BulkMoveOperationImpl.finishChooseContext(BulkMoveOperationImpl.java:333)
      8. com.atlassian.jira.bulkedit.operation.BulkMoveOperationImpl.chooseContextNoValidate(BulkMoveOperationImpl.java:263)
      9. com.atlassian.jira.bulkedit.operation.BulkMigrateOperation.chooseContextNoValidate(BulkMigrateOperation.java:91)
      10. com.atlassian.jira.web.action.admin.issuetypes.MigrateIssueTypes.doChooseContext(MigrateIssueTypes.java:64)
      10 frames
    6. Java RT
      Method.invoke
      1. sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      2. sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
      3. sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
      4. java.lang.reflect.Method.invoke(Unknown Source)
      4 frames
    7. webwork.util
      InjectionUtils.invoke
      1. webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70)
      2. webwork.util.InjectionUtils.invoke(InjectionUtils.java:56)
      2 frames
    8. webwork.action
      ActionSupport.execute
      1. webwork.action.ActionSupport.invokeCommand(ActionSupport.java:433)
      2. webwork.action.ActionSupport.execute(ActionSupport.java:157)
      2 frames
    9. com.atlassian.jira
      JiraActionSupport.execute
      1. com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:76)
      1 frame
    10. webwork.interceptor
      DefaultInterceptorChain.proceed
      1. webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39)
      2. webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31)
      3. webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16)
      4. webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35)
      4 frames
    11. webwork.dispatcher
      GenericDispatcher.executeAction
      1. webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:205)
      2. webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:143)
      2 frames
    12. com.atlassian.jira
      JiraWebworkActionDispatcher.service
      1. com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:152)
      1 frame
    13. JavaServlet
      HttpServlet.service
      1. javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
      1 frame
    14. Glassfish Core
      ApplicationFilterChain.doFilter
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2 frames
    15. com.atlassian.jira
      ChainedFilterStepRunner.doFilter
      1. com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74)
      1 frame
    16. Glassfish Core
      ApplicationFilterChain.doFilter
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2 frames
    17. com.atlassian.core
      HeaderSanitisingFilter.doFilter
      1. com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
      1 frame
    18. Glassfish Core
      ApplicationFilterChain.doFilter
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2 frames
    19. com.atlassian.plugin
      DelegatingPluginFilter$1.doFilter
      1. com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
      2. com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
      2 frames
    20. com.atlassian.applinks
      ContextFilter.doFilter
      1. com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25)
      1 frame
    21. com.atlassian.plugin
      ServletFilterModuleContainerFilter.doFilter
      1. com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
      2. com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      3. com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
      4. com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
      4 frames
    22. Glassfish Core
      ApplicationFilterChain.doFilter
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2 frames
    23. com.atlassian.jira
      AccessLogFilter.doFilter
      1. com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:103)
      2. com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:87)
      2 frames
    24. Glassfish Core
      ApplicationFilterChain.doFilter
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2 frames
    25. com.atlassian.jira
      XsrfTokenAdditionRequestFilter.doFilter
      1. com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:54)
      1 frame
    26. Glassfish Core
      ApplicationFilterChain.doFilter
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2 frames
    27. Sitemesh
      SiteMeshFilter.doFilter
      1. com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)
      2. com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)
      2 frames
    28. com.atlassian.jira
      PathExclusionFilter.doFilter
      1. com.atlassian.jira.web.filters.PathExclusionFilter.doFilter(PathExclusionFilter.java:118)
      1 frame
    29. com.atlassian.core
      AbstractHttpFilter.doFilter
      1. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
      1 frame
    30. Glassfish Core
      ApplicationFilterChain.doFilter
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2 frames
    31. com.atlassian.plugin
      ServletFilterModuleContainerFilter.doFilter
      1. com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
      2. com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
      3. com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
      3 frames
    32. Glassfish Core
      ApplicationFilterChain.doFilter
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2 frames
    33. com.atlassian.seraph
      SecurityFilter.doFilter
      1. com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:211)
      1 frame
    34. Glassfish Core
      ApplicationFilterChain.doFilter
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2 frames
    35. com.atlassian.security
      TrustedApplicationsFilter.doFilter
      1. com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98)
      1 frame
    36. Glassfish Core
      ApplicationFilterChain.doFilter
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2 frames
    37. com.atlassian.seraph
      BaseLoginFilter.doFilter
      1. com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:150)
      1 frame
    38. com.atlassian.jira
      JiraLoginFilter.doFilter
      1. com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)
      1 frame
    39. Glassfish Core
      ApplicationFilterChain.doFilter
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2 frames
    40. com.atlassian.plugin
      DelegatingPluginFilter$1.doFilter
      1. com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
      2. com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
      2 frames
    41. com.atlassian.oauth
      OAuthFilter.doFilter
      1. com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:71)
      1 frame
    42. com.atlassian.plugin
      ServletFilterModuleContainerFilter.doFilter
      1. com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
      2. com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      3. com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
      4. com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
      4 frames
    43. Glassfish Core
      ApplicationFilterChain.doFilter
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2 frames
    44. com.atlassian.util
      ProfilingFilter.doFilter
      1. com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)
      1 frame
    45. com.atlassian.jira
      JIRAProfilingFilter.doFilter
      1. com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:19)
      1 frame
    46. Glassfish Core
      ApplicationFilterChain.doFilter
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2 frames
    47. com.atlassian.johnson
      AbstractJohnsonFilter.doFilter
      1. com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71)
      1 frame
    48. Glassfish Core
      ApplicationFilterChain.doFilter
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2 frames
    49. UrlRewriteFilter
      UrlRewriteFilter.doFilter
      1. org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350)
      1 frame
    50. Glassfish Core
      ApplicationFilterChain.doFilter
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2 frames
    51. com.atlassian.gzipfilter
      GzipFilter.doFilter
      1. com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:81)
      2. com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)
      2 frames
    52. Glassfish Core
      ApplicationFilterChain.doFilter
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2 frames
    53. com.atlassian.plugin
      DelegatingPluginFilter$1.doFilter
      1. com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
      2. com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
      2 frames
    54. com.sysbliss.jira
      JWDSendRedirectFilter.doFilter
      1. com.sysbliss.jira.plugins.workflow.servlet.JWDSendRedirectFilter.doFilter(JWDSendRedirectFilter.java:25)
      1 frame
    55. com.atlassian.plugin
      ServletFilterModuleContainerFilter.doFilter
      1. com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
      2. com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      3. com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
      4. com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
      4 frames
    56. Glassfish Core
      ApplicationFilterChain.doFilter
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2 frames
    57. com.atlassian.jira
      ChainedFilterStepRunner.doFilter
      1. com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74)
      1 frame
    58. Glassfish Core
      ApplicationFilterChain.doFilter
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2 frames
    59. com.atlassian.core
      AbstractHttpFilter.doFilter
      1. com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)
      2. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
      2 frames
    60. Glassfish Core
      ApplicationFilterChain.doFilter
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2 frames
    61. com.atlassian.core
      AbstractHttpFilter.doFilter
      1. com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)
      2. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
      2 frames
    62. com.atlassian.jira
      PathMatchingEncodingFilter.doFilter
      1. com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49)
      1 frame
    63. com.atlassian.core
      AbstractHttpFilter.doFilter
      1. com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
      1 frame
    64. Glassfish Core
      ApplicationFilterChain.doFilter
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2 frames
    65. com.atlassian.jira
      ActiveRequestsFilter.doFilter
      1. com.atlassian.jira.web.monitor.ActiveRequestsFilter$PassToChainFilterFunc.doFilter(ActiveRequestsFilter.java:346)
      2. com.atlassian.jira.web.monitor.ActiveRequestsFilter$DebugLogFilterFunc.doFilter(ActiveRequestsFilter.java:463)
      3. com.atlassian.jira.web.monitor.ActiveRequestsFilter.doFilter(ActiveRequestsFilter.java:173)
      3 frames
    66. Glassfish Core
      ApplicationFilterChain.doFilter
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2 frames
    67. com.atlassian.jira
      JiraStartupChecklistFilter.doFilter
      1. com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:75)
      1 frame
    68. Glassfish Core
      ApplicationFilterChain.doFilter
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2 frames
    69. com.atlassian.multitenant
      MultiTenantServletFilter.doFilter
      1. com.atlassian.multitenant.servlet.MultiTenantServletFilter.doFilter(MultiTenantServletFilter.java:91)
      1 frame
    70. Glassfish Core
      ApplicationFilterChain.doFilter
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      2 frames
    71. com.atlassian.jira
      ChainedFilterStepRunner.doFilter
      1. com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74)
      1 frame
    72. Glassfish Core
      CoyoteAdapter.service
      1. org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      2. org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      3. org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
      4. org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
      5. org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
      6. org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
      7. org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
      8. org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:554)
      9. org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
      9 frames
    73. Grizzly HTTP
      JIoEndpoint$Worker.run
      1. org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
      2. org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
      3. org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
      3 frames