com.atlassian.crowd.exception.OperationFailedException

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  • If SSO is enabled with JIRA user management under {{Administration -> Security Settings -> Authentication -> JIRA or Crowd Authentication -> Single sign on (SSO) enabled}}, JIRA users are unable to log into Fisheye and the Fisheye logs report: {noformat} 2011-06-14 11:13:53,999 WARN [btpool0-59 ] fisheye.app CrowdAuth-authenticate - Problem communicating with Crowd com.atlassian.crowd.exception.OperationFailedException at com.atlassian.crowd.integration.rest.service.RestCrowdClient.handleCommonExceptions(RestCrowdClient.java:1084) at com.atlassian.crowd.integration.rest.service.RestCrowdClient.authenticateSSOUser(RestCrowdClient.java:809) at com.atlassian.crowd.integration.http.CrowdHttpAuthenticatorImpl.authenticate(CrowdHttpAuthenticatorImpl.java:59) at com.cenqua.fisheye.user.crowd.CrowdAuth$2.call(CrowdAuth.java:207) at com.cenqua.fisheye.user.crowd.CrowdAuth$2.call(CrowdAuth.java:194) at com.cenqua.fisheye.user.crowd.CrowdAuth.withTimer(CrowdAuth.java:90) at com.cenqua.fisheye.user.crowd.CrowdAuth.authenticate(CrowdAuth.java:194) at com.cenqua.fisheye.user.DefaultUserManager.loginWithSanitizedUserName(DefaultUserManager.java:387) at com.cenqua.fisheye.user.DefaultUserManager.login(DefaultUserManager.java:316) at com.cenqua.fisheye.web.LoginServlet.login(LoginServlet.java:108) at com.cenqua.fisheye.web.LoginServlet.doLogin(LoginServlet.java:71) at com.cenqua.fisheye.web.LoginServlet.doGet(LoginServlet.java:57) at com.cenqua.fisheye.web.LoginServlet.doPost(LoginServlet.java:49) at javax.servlet.http.HttpServlet.service(HttpServlet.java:727) at javax.servlet.http.HttpServlet.service(HttpServlet.java:820) at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1272) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:83) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.atlassian.crucible.filters.CrucibleFilter.doFilter(CrucibleFilter.java:142) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.cenqua.fisheye.web.filters.TotalityFilter.doFilter(TotalityFilter.java:263) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:71) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:78) at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:131) at com.cenqua.fisheye.web.filters.CustomIncludableGzipFilter.doFilter(CustomIncludableGzipFilter.java:21) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.cenqua.fisheye.web.filters.ProductInfoFilter.doFilter(ProductInfoFilter.java:36) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.cenqua.fisheye.web.filters.UpfrontFilter.doFilter(UpfrontFilter.java:52) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.atlassian.fecru.profiling.ProfilingServletFilter.doFilter(ProfilingServletFilter.java:73) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:399) at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216) at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:766) at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:450) at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:542) at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:945) at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756) at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218) at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:404) at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:410) at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451) {noformat} Corresponding error in JIRA logs: {noformat} Jun 14, 2011 11:13:53 AM com.sun.jersey.server.impl.application.WebApplicationImpl onException SEVERE: Internal server error java.lang.NullPointerException at com.atlassian.crowd.plugin.rest.service.controller.TokenController.createSession(TokenController.java:170) at com.atlassian.crowd.plugin.rest.service.controller.TokenController.authenticateUser(TokenController.java:65) at com.atlassian.crowd.plugin.rest.service.resource.TokenResource.authenticateUser(TokenResource.java:76) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker$1.invoke(DispatchProviderHelper.java:206) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$1.intercept(DispatchProviderHelper.java:90) at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:61) at com.atlassian.plugins.rest.common.expand.interceptor.ExpandInterceptor.intercept(ExpandInterceptor.java:38) at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:61) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper.invokeMethodWithInterceptors(DispatchProviderHelper.java:98) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper.access$100(DispatchProviderHelper.java:28) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker._dispatch(DispatchProviderHelper.java:202) at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:67) at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:163) at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:71) at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:111) at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:63) at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:654) at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:612) at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:603) at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:309) at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:425) at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:128) at com.sun.jersey.spi.container.servlet.ServletContainer.doFilter(ServletContainer.java:689) at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:62) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilterInternal(RestServletUtilsUpdaterFilter.java:26) at com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilter(RestServletUtilsUpdaterFilter.java:40) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:102) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:86) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:50) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:150) at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:71) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:40) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.crowd.plugin.rest.filter.BasicApplicationAuthenticationFilter.doFilter(BasicApplicationAuthenticationFilter.java:67) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:59) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.RequestCleanupFilter.doFilter(RequestCleanupFilter.java:53) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:81) at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.crowd.plugin.rest.filter.RestServiceVersionFilter.doFilter(RestServiceVersionFilter.java:56) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:45) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.monitor.ActiveRequestsFilter$PassToChainFilterFunc.doFilter(ActiveRequestsFilter.java:346) at com.atlassian.jira.web.monitor.ActiveRequestsFilter$DebugLogFilterFunc.doFilter(ActiveRequestsFilter.java:463) at com.atlassian.jira.web.monitor.ActiveRequestsFilter.doFilter(ActiveRequestsFilter.java:173) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:76) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.multitenant.servlet.MultiTenantServletFilter.doFilter(MultiTenantServletFilter.java:91) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.JiraFirstFilter.doFilter(JiraFirstFilter.java:67) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:554) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) at java.lang.Thread.run(Thread.java:680) {noformat} It would be helpful to get a more meaningful on screen error to report the cause for this login failure instead. At present, the login attempt fails with generic "Invalid username/password" message.
    via by Gurleen Anand [Atlassian],
  • If SSO is enabled with JIRA user management under {{Administration -> Security Settings -> Authentication -> JIRA or Crowd Authentication -> Single sign on (SSO) enabled}}, JIRA users are unable to log into Fisheye and the Fisheye logs report: {noformat} 2011-06-14 11:13:53,999 WARN [btpool0-59 ] fisheye.app CrowdAuth-authenticate - Problem communicating with Crowd com.atlassian.crowd.exception.OperationFailedException at com.atlassian.crowd.integration.rest.service.RestCrowdClient.handleCommonExceptions(RestCrowdClient.java:1084) at com.atlassian.crowd.integration.rest.service.RestCrowdClient.authenticateSSOUser(RestCrowdClient.java:809) at com.atlassian.crowd.integration.http.CrowdHttpAuthenticatorImpl.authenticate(CrowdHttpAuthenticatorImpl.java:59) at com.cenqua.fisheye.user.crowd.CrowdAuth$2.call(CrowdAuth.java:207) at com.cenqua.fisheye.user.crowd.CrowdAuth$2.call(CrowdAuth.java:194) at com.cenqua.fisheye.user.crowd.CrowdAuth.withTimer(CrowdAuth.java:90) at com.cenqua.fisheye.user.crowd.CrowdAuth.authenticate(CrowdAuth.java:194) at com.cenqua.fisheye.user.DefaultUserManager.loginWithSanitizedUserName(DefaultUserManager.java:387) at com.cenqua.fisheye.user.DefaultUserManager.login(DefaultUserManager.java:316) at com.cenqua.fisheye.web.LoginServlet.login(LoginServlet.java:108) at com.cenqua.fisheye.web.LoginServlet.doLogin(LoginServlet.java:71) at com.cenqua.fisheye.web.LoginServlet.doGet(LoginServlet.java:57) at com.cenqua.fisheye.web.LoginServlet.doPost(LoginServlet.java:49) at javax.servlet.http.HttpServlet.service(HttpServlet.java:727) at javax.servlet.http.HttpServlet.service(HttpServlet.java:820) at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1272) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:83) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.atlassian.crucible.filters.CrucibleFilter.doFilter(CrucibleFilter.java:142) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.cenqua.fisheye.web.filters.TotalityFilter.doFilter(TotalityFilter.java:263) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:71) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:78) at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:131) at com.cenqua.fisheye.web.filters.CustomIncludableGzipFilter.doFilter(CustomIncludableGzipFilter.java:21) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.cenqua.fisheye.web.filters.ProductInfoFilter.doFilter(ProductInfoFilter.java:36) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.cenqua.fisheye.web.filters.UpfrontFilter.doFilter(UpfrontFilter.java:52) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.atlassian.fecru.profiling.ProfilingServletFilter.doFilter(ProfilingServletFilter.java:73) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:399) at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216) at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:766) at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:450) at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:542) at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:945) at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756) at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218) at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:404) at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:410) at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451) {noformat} Corresponding error in JIRA logs: {noformat} Jun 14, 2011 11:13:53 AM com.sun.jersey.server.impl.application.WebApplicationImpl onException SEVERE: Internal server error java.lang.NullPointerException at com.atlassian.crowd.plugin.rest.service.controller.TokenController.createSession(TokenController.java:170) at com.atlassian.crowd.plugin.rest.service.controller.TokenController.authenticateUser(TokenController.java:65) at com.atlassian.crowd.plugin.rest.service.resource.TokenResource.authenticateUser(TokenResource.java:76) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker$1.invoke(DispatchProviderHelper.java:206) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$1.intercept(DispatchProviderHelper.java:90) at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:61) at com.atlassian.plugins.rest.common.expand.interceptor.ExpandInterceptor.intercept(ExpandInterceptor.java:38) at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:61) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper.invokeMethodWithInterceptors(DispatchProviderHelper.java:98) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper.access$100(DispatchProviderHelper.java:28) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker._dispatch(DispatchProviderHelper.java:202) at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:67) at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:163) at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:71) at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:111) at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:63) at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:654) at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:612) at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:603) at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:309) at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:425) at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:128) at com.sun.jersey.spi.container.servlet.ServletContainer.doFilter(ServletContainer.java:689) at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:62) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilterInternal(RestServletUtilsUpdaterFilter.java:26) at com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilter(RestServletUtilsUpdaterFilter.java:40) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:102) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:86) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:50) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:150) at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:71) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:40) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.crowd.plugin.rest.filter.BasicApplicationAuthenticationFilter.doFilter(BasicApplicationAuthenticationFilter.java:67) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:59) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.RequestCleanupFilter.doFilter(RequestCleanupFilter.java:53) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:81) at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.crowd.plugin.rest.filter.RestServiceVersionFilter.doFilter(RestServiceVersionFilter.java:56) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:45) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.monitor.ActiveRequestsFilter$PassToChainFilterFunc.doFilter(ActiveRequestsFilter.java:346) at com.atlassian.jira.web.monitor.ActiveRequestsFilter$DebugLogFilterFunc.doFilter(ActiveRequestsFilter.java:463) at com.atlassian.jira.web.monitor.ActiveRequestsFilter.doFilter(ActiveRequestsFilter.java:173) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:76) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.multitenant.servlet.MultiTenantServletFilter.doFilter(MultiTenantServletFilter.java:91) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.JiraFirstFilter.doFilter(JiraFirstFilter.java:67) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:554) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) at java.lang.Thread.run(Thread.java:680) {noformat} It would be helpful to get a more meaningful on screen error to report the cause for this login failure instead. At present, the login attempt fails with generic "Invalid username/password" message.
    via by Gurleen Anand [Atlassian],
  • I'm trying to use JIRA 4.4.4 userbase in FishEye, both instances on the same machine so no proxies are involved. I've configured a JIRA User Server, and used this info in FishEye. After clicking in the Re-Sync button, this is logged in FishEye side: {noformat} 2012-01-16 18:22:30,110 ERROR [btpool0-9 ] fisheye.app DefaultUserManager-synchroniseUsers - Error communicating with crowd. Skipping to the next user ... com.cenqua.fisheye.user.AuthenticationException: Problem communicating with Crowd at com.cenqua.fisheye.user.crowd.CrowdAuth.recreateAuth(CrowdAuth.java:278) at com.cenqua.fisheye.user.DefaultUserManager.synchroniseUsers(DefaultUserManager.java:708) at com.cenqua.fisheye.user.DefaultUserManager.synchroniseUsers(DefaultUserManager.java:653) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:309) at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150) at com.googlecode.ehcache.annotations.interceptor.EhCacheInterceptor.invokeTriggersRemove(EhCacheInterceptor.java:191) at com.googlecode.ehcache.annotations.interceptor.EhCacheInterceptor.invoke(EhCacheInterceptor.java:90) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202) at $Proxy25.synchroniseUsers(Unknown Source) at com.cenqua.fisheye.web.admin.actions.sec.ReSyncAuthAction.execute(ReSyncAuthAction.java:13) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at com.opensymphony.xwork.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:358) at com.opensymphony.xwork.DefaultActionInvocation.invokeActionOnly(DefaultActionInvocation.java:218) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:192) at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) at com.cenqua.fisheye.web.admin.interceptors.LoginInterceptor.intercept(LoginInterceptor.java:33) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) at com.opensymphony.xwork.interceptor.ExceptionMappingInterceptor.intercept(ExceptionMappingInterceptor.java:186) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31) at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) at com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:116) at com.opensymphony.webwork.dispatcher.DispatcherUtils.serviceAction(DispatcherUtils.java:273) at com.opensymphony.webwork.dispatcher.ServletDispatcher.service(ServletDispatcher.java:111) at javax.servlet.http.HttpServlet.service(HttpServlet.java:820) at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1272) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:54) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:83) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.atlassian.crucible.filters.CrucibleFilter.doFilter(CrucibleFilter.java:146) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.cenqua.fisheye.web.filters.TotalityFilter.doFilter(TotalityFilter.java:278) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:237) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:237) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:71) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:78) at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:131) at com.cenqua.fisheye.web.filters.CustomIncludableGzipFilter.doFilter(CustomIncludableGzipFilter.java:27) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.cenqua.fisheye.web.filters.ProductInfoFilter.doFilter(ProductInfoFilter.java:44) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:237) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.cenqua.fisheye.web.filters.UpfrontFilter.doFilter(UpfrontFilter.java:54) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:237) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.atlassian.fecru.profiling.ProfilingServletFilter.doFilter(ProfilingServletFilter.java:73) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:237) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:399) at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216) at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:766) at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:450) at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:542) at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.java:928) at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:549) at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:212) at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:404) at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:410) at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451) Caused by: com.atlassian.crowd.exception.OperationFailedException at com.atlassian.crowd.integration.rest.service.RestCrowdClient.handleCommonExceptions(RestCrowdClient.java:1084) at com.atlassian.crowd.integration.rest.service.RestCrowdClient.authenticateSSOUserWithoutValidatingPassword(RestCrowdClient.java:830) at com.cenqua.fisheye.user.crowd.CrowdAuth.canAuthenticate(CrowdAuth.java:295) at com.cenqua.fisheye.user.crowd.CrowdAuth.access$500(CrowdAuth.java:60) at com.cenqua.fisheye.user.crowd.CrowdAuth$3.call(CrowdAuth.java:258) at com.cenqua.fisheye.user.crowd.CrowdAuth$3.call(CrowdAuth.java:252) at com.cenqua.fisheye.user.crowd.CrowdAuth.withTimer(CrowdAuth.java:98) at com.cenqua.fisheye.user.crowd.CrowdAuth.recreateAuth(CrowdAuth.java:252) ... 120 more {noformat} And this is logged in the {{atlassian-jira-security.log}} file: {noformat} 2012-01-16 18:22:29,998 http-8080-3 anonymous 1102x177x1 1hmvm3r 127.0.0.1 /rest/usermanagement/1/search login : 'jirauserserver' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie. 2012-01-16 18:22:30,039 http-8080-3 anonymous 1102x178x1 1hmvm3r 127.0.0.1 /rest/usermanagement/1/session login : 'jirauserserver' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie. 2012-01-16 18:22:30,175 http-8080-3 anonymous 1102x179x1 1hmvm3r 127.0.0.1 /rest/usermanagement/1/session login : 'jirauserserver' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie. 2012-01-16 18:22:30,329 http-8080-3 anonymous 1102x180x1 1hmvm3r 127.0.0.1 /rest/usermanagement/1/session login : 'jirauserserver' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie. {noformat} Where {{jirauserserver}} is the Application Name given in the {{JIRA User Server}} config page. However, when I insert in the FishEye login screen the credentials of a user that exists in JIRA's user base, the login is successful, and the user is created in FishEye side as {{crowd}} Auth, meaning that the communication between FishEye and JIRA is correct, that the URL, application name, password, and IPs are correctly configured. Please see the complete logs for reference.
    via by Felipe Kraemer,
  • The logging of error messages that are received in the REST response from Crowd by the RestCrowdClient doesn't make it clear that the error message is coming from the remote system. This is confusing and is leading to issues in support where it's hard to figure out what exactly is going on in which system. An example from a recent FishEye support case. The customer opened a support issue with FishEye logs in which it appears that FishEye has run out of heap space: {noformat} com.atlassian.crowd.exception.OperationFailedException: Java heap space at com.atlassian.crowd.integration.rest.service.RestCrowdClient.handleCommonExceptions(RestCrowdClient.java:1084) at com.atlassian.crowd.integration.rest.service.RestCrowdClient.getNamesOfNestedUsersOfGroup(RestCrowdClient.java:677) at com.cenqua.fisheye.user.crowd.CrowdAuth$6.call(CrowdAuth.java:405) at com.cenqua.fisheye.user.crowd.CrowdAuth$6.call(CrowdAuth.java:403) at com.cenqua.fisheye.user.crowd.CrowdAuth.withTimer(CrowdAuth.java:92) at com.cenqua.fisheye.user.crowd.CrowdAuth.getUsersInGroup(CrowdAuth.java:403) at com.cenqua.fisheye.user.DefaultUserManager$16.write(DefaultUserManager.java:1057) at com.cenqua.fisheye.user.DefaultUserManager$16.write(DefaultUserManager.java:1050) at com.cenqua.fisheye.config.DB0Handle$2.write(DB0Handle.java:122) at com.cenqua.fisheye.config.DB0Handle.write(DB0Handle.java:96) at com.cenqua.fisheye.config.DB0Handle.write(DB0Handle.java:120) at com.cenqua.fisheye.user.DefaultUserManager.getUsersInGroup(DefaultUserManager.java:1050) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:309) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:196) at $Proxy25.getUsersInGroup(Unknown Source) {noformat} While it is actually Crowd that has run out of heap space and is letting FishEye know what is wrong. A lot of confusion could have been avoided if the log had simply said: *Error message from Crowd: Java heap space*
    via by Michael Heemskerk,
  • During the user synchronisation, if there is any error while communicating with Crowd, an exception is thrown by the REST client. When that happens, it is interpreted as "Can't Authenticate", which means we return a null authToken, and remove the user from the user database. Instead, we should just skip the user (don't make changes to their entry on the FishEye side), and move on to the next one. 1) Errors like: {code} 2011-10-19 20:14:57,799 INFO [quartzScheduler_Worker-0 ] fisheye.app UserSynchroniserJob-execute - Starting resynchronising users 2011-10-19 20:14:58,532 INFO [quartzScheduler_Worker-0 ] fisheye.app DefaultUserManager-synchroniseUsers - resynchronising users with crowd 2011-10-19 20:14:59,269 ERROR [quartzScheduler_Worker-0 ] fisheye.app CrowdAuth-canAuthenticate - Unexpected exception when retrieving token for user 'USER_NAME' com.atlassian.crowd.exception.OperationFailedException at com.atlassian.crowd.integration.rest.service.RestCrowdClient.handleCommonExceptions(RestCrowdClient.java:1084) at com.atlassian.crowd.integration.rest.service.RestCrowdClient.authenticateSSOUserWithoutValidatingPassword(RestCrowdClient.java:830) at com.cenqua.fisheye.user.crowd.CrowdAuth.canAuthenticate(CrowdAuth.java:278) at com.cenqua.fisheye.user.crowd.CrowdAuth.access$500(CrowdAuth.java:54) at com.cenqua.fisheye.user.crowd.CrowdAuth$3.call(CrowdAuth.java:241) at com.cenqua.fisheye.user.crowd.CrowdAuth$3.call(CrowdAuth.java:235) at com.cenqua.fisheye.user.crowd.CrowdAuth.withTimer(CrowdAuth.java:92) at com.cenqua.fisheye.user.crowd.CrowdAuth.recreateAuth(CrowdAuth.java:235) at com.cenqua.fisheye.user.DefaultUserManager.synchroniseUsers(DefaultUserManager.java:631) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:309) at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150) at com.googlecode.ehcache.annotations.interceptor.EhCacheInterceptor.invokeTriggersRemove(EhCacheInterceptor.java:191) at com.googlecode.ehcache.annotations.interceptor.EhCacheInterceptor.invoke(EhCacheInterceptor.java:90) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202) at $Proxy25.synchroniseUsers(Unknown Source) at com.cenqua.fisheye.user.UserSynchroniserJob.execute(UserSynchroniserJob.java:30) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520) {code} Once the error is fixed, in the next round of synchronization, if the exception goes away, we create a new, different user, which makes the original problem even harder to fix.
    via by Adam Ahmed [Atlassian],
  • h3. Summary There is a known compatibility issue that prevents the user management synchronisation between JIRA 6.4 and Stash 3.4.3+. This will only affect you if you use JIRA to manage your Stash users. The bug in Stash is being tracked on [STASH-7195|https://jira.atlassian.com/browse/STASH-7195]. h3. Steps to Reproduce # Set up Stash 3.4.3+ with JIRA 6.4 configured as its User Management Server. To perform that, please refer to [Connecting Stash to JIRA for user management|https://confluence.atlassian.com/display/STASH/Connecting+Stash+to+JIRA+for+user+management]. # Perform Synchronisation h3. Expected Results Synchronisation should work just fine. h3. Actual Results The below exception is thrown in the {{atlassian-stash.log}} file: {noformat} ERROR [clusterScheduler_Worker-4] c.a.c.d.DbCachingDirectoryPoller Error occurred while refreshing the cache for directory [ 229377 ]. com.atlassian.crowd.exception.OperationFailedException: Error from Crowd server propagated to here via REST API (check the Crowd server logs for details): Class type for return values ('interface com.atlassian.crowd.model.group.GroupWithAttributes') is not 'String' or 'Group' at com.atlassian.crowd.integration.rest.service.RestCrowdClient.handleCommonExceptions(RestCrowdClient.java:1501) ~[crowd-integration-client-rest-2.8.1-m3.jar:na] at com.atlassian.crowd.integration.rest.service.RestCrowdClient.searchGroupsWithAttributes(RestCrowdClient.java:574) ~[crowd-integration-client-rest-2.8.1-m3.jar:na] at com.atlassian.crowd.directory.RemoteCrowdDirectory.searchGroups(RemoteCrowdDirectory.java:547) ~[crowd-remote-2.8.1-m3.jar:na] at com.atlassian.crowd.directory.ldap.cache.RemoteDirectoryCacheRefresher.findAllRemoteGroups(RemoteDirectoryCacheRefresher.java:80) ~[crowd-ldap-2.8.1-m3.jar:na] at com.atlassian.crowd.directory.ldap.cache.RemoteDirectoryCacheRefresher.synchroniseAllGroups(RemoteDirectoryCacheRefresher.java:109) ~[crowd-ldap-2.8.1-m3.jar:na] at com.atlassian.crowd.directory.ldap.cache.AbstractCacheRefresher.synchroniseAll(AbstractCacheRefresher.java:91) ~[crowd-ldap-2.8.1-m3.jar:na] at com.atlassian.crowd.directory.ldap.cache.EventTokenChangedCacheRefresher.synchroniseAll(EventTokenChangedCacheRefresher.java:67) ~[crowd-ldap-2.8.1-m3.jar:na] at com.atlassian.crowd.directory.DbCachingRemoteDirectory.synchroniseCache(DbCachingRemoteDirectory.java:1122) ~[crowd-core-2.8.1-m3.jar:na] at com.atlassian.crowd.manager.directory.DirectorySynchroniserImpl.synchronise(DirectorySynchroniserImpl.java:76) ~[crowd-core-2.8.1-m3.jar:na] at com.atlassian.crowd.directory.DbCachingDirectoryPoller.pollChanges(DbCachingDirectoryPoller.java:50) ~[crowd-core-2.8.1-m3.jar:na] at com.atlassian.crowd.manager.directory.monitor.poller.DirectoryPollerJobRunner.runJob(DirectoryPollerJobRunner.java:93) [crowd-core-2.8.1-m3.jar:na] at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:153) [atlassian-scheduler-core-1.5.0.jar:na] at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:118) [atlassian-scheduler-core-1.5.0.jar:na] at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:97) [atlassian-scheduler-core-1.5.0.jar:na] at com.atlassian.scheduler.quartz2.Quartz2Job.execute(Quartz2Job.java:32) [atlassian-scheduler-quartz2-1.5.0.jar:na] at org.quartz.core.JobRunShell.run(JobRunShell.java:202) [quartz-2.2.1.jar:na] at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:573) [quartz-2.2.1.jar:na] ... 13 frames trimmed Caused by: com.atlassian.crowd.integration.rest.service.CrowdRestException: Class type for return values ('interface com.atlassian.crowd.model.group.GroupWithAttributes') is not 'String' or 'Group' at com.atlassian.crowd.integration.rest.service.RestExecutor$MethodExecutor.throwError(RestExecutor.java:660) ~[crowd-integration-client-rest-2.8.1-m3.jar:na] at com.atlassian.crowd.integration.rest.service.RestExecutor$MethodExecutor.andReceive(RestExecutor.java:489) ~[crowd-integration-client-rest-2.8.1-m3.jar:na] at com.atlassian.crowd.integration.rest.service.RestCrowdClient.searchGroupsWithAttributes(RestCrowdClient.java:570) ~[crowd-integration-client-rest-2.8.1-m3.jar:na] ... 16 common frames omitted {noformat} h3.Solution / Workaround As [STASH-7195|https://jira.atlassian.com/browse/STASH-7195] has been closed and shipped in Stash 3.7.2 you can either: - Upgrade Stash to version 3.7.2 or; - Wait until this JRA-42566 is closed and upgrade JIRA to version 6.4.1
    via by Nick Pellow [Atlassian],
  • h3. Summary There is a known compatibility issue that prevents the user management synchronisation between JIRA 6.4 and Stash 3.4.3+. This will only affect you if you use JIRA to manage your Stash users. The bug in JIRA is being tracked on [JRA-42566|https://jira.atlassian.com/browse/JRA-42566]. h3. Steps to Reproduce # Set up Stash 3.4.3+ with JIRA 6.4 configured as its User Management Server. To perform that, please refer to [Connecting Stash to JIRA for user management|https://confluence.atlassian.com/display/STASH/Connecting+Stash+to+JIRA+for+user+management] # Perform Synchronisation h3. Expected Results Synchronisation should work just fine. h3. Actual Results The below exception is thrown in the {{atlassian-stash.log}} file: {noformat} ERROR [clusterScheduler_Worker-4] c.a.c.d.DbCachingDirectoryPoller Error occurred while refreshing the cache for directory [ 229377 ]. com.atlassian.crowd.exception.OperationFailedException: Error from Crowd server propagated to here via REST API (check the Crowd server logs for details): Class type for return values ('interface com.atlassian.crowd.model.group.GroupWithAttributes') is not 'String' or 'Group' at com.atlassian.crowd.integration.rest.service.RestCrowdClient.handleCommonExceptions(RestCrowdClient.java:1501) ~[crowd-integration-client-rest-2.8.1-m3.jar:na] at com.atlassian.crowd.integration.rest.service.RestCrowdClient.searchGroupsWithAttributes(RestCrowdClient.java:574) ~[crowd-integration-client-rest-2.8.1-m3.jar:na] at com.atlassian.crowd.directory.RemoteCrowdDirectory.searchGroups(RemoteCrowdDirectory.java:547) ~[crowd-remote-2.8.1-m3.jar:na] at com.atlassian.crowd.directory.ldap.cache.RemoteDirectoryCacheRefresher.findAllRemoteGroups(RemoteDirectoryCacheRefresher.java:80) ~[crowd-ldap-2.8.1-m3.jar:na] at com.atlassian.crowd.directory.ldap.cache.RemoteDirectoryCacheRefresher.synchroniseAllGroups(RemoteDirectoryCacheRefresher.java:109) ~[crowd-ldap-2.8.1-m3.jar:na] at com.atlassian.crowd.directory.ldap.cache.AbstractCacheRefresher.synchroniseAll(AbstractCacheRefresher.java:91) ~[crowd-ldap-2.8.1-m3.jar:na] at com.atlassian.crowd.directory.ldap.cache.EventTokenChangedCacheRefresher.synchroniseAll(EventTokenChangedCacheRefresher.java:67) ~[crowd-ldap-2.8.1-m3.jar:na] at com.atlassian.crowd.directory.DbCachingRemoteDirectory.synchroniseCache(DbCachingRemoteDirectory.java:1122) ~[crowd-core-2.8.1-m3.jar:na] at com.atlassian.crowd.manager.directory.DirectorySynchroniserImpl.synchronise(DirectorySynchroniserImpl.java:76) ~[crowd-core-2.8.1-m3.jar:na] at com.atlassian.crowd.directory.DbCachingDirectoryPoller.pollChanges(DbCachingDirectoryPoller.java:50) ~[crowd-core-2.8.1-m3.jar:na] at com.atlassian.crowd.manager.directory.monitor.poller.DirectoryPollerJobRunner.runJob(DirectoryPollerJobRunner.java:93) [crowd-core-2.8.1-m3.jar:na] at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:153) [atlassian-scheduler-core-1.5.0.jar:na] at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:118) [atlassian-scheduler-core-1.5.0.jar:na] at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:97) [atlassian-scheduler-core-1.5.0.jar:na] at com.atlassian.scheduler.quartz2.Quartz2Job.execute(Quartz2Job.java:32) [atlassian-scheduler-quartz2-1.5.0.jar:na] at org.quartz.core.JobRunShell.run(JobRunShell.java:202) [quartz-2.2.1.jar:na] at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:573) [quartz-2.2.1.jar:na] ... 13 frames trimmed Caused by: com.atlassian.crowd.integration.rest.service.CrowdRestException: Class type for return values ('interface com.atlassian.crowd.model.group.GroupWithAttributes') is not 'String' or 'Group' at com.atlassian.crowd.integration.rest.service.RestExecutor$MethodExecutor.throwError(RestExecutor.java:660) ~[crowd-integration-client-rest-2.8.1-m3.jar:na] at com.atlassian.crowd.integration.rest.service.RestExecutor$MethodExecutor.andReceive(RestExecutor.java:489) ~[crowd-integration-client-rest-2.8.1-m3.jar:na] at com.atlassian.crowd.integration.rest.service.RestCrowdClient.searchGroupsWithAttributes(RestCrowdClient.java:570) ~[crowd-integration-client-rest-2.8.1-m3.jar:na] ... 16 common frames omitted {noformat} h3.Solution / Workaround This is a bug in JIRA 6.4 and is fixed in JIRA 6.4.1. The preferred solution is to upgrade to JIRA 6.4.1. If upgrading JIRA is not possible, Stash 3.7.2 and 3.8.0 (but not 3.9.1+) contain a workaround and may be used with JIRA 6.4 as a Crowd Server.
    via by Frank Butzek,
  • h3. Summary There is a known compatibility issue that prevents the user management synchronisation between JIRA 6.4 and Stash 3.9.1. This will only affect you if you use JIRA to manage your Stash users. The bug in JIRA was tracked at JRA-42566. h3. Steps to Reproduce # Set up Stash 3.9.1 with JIRA 6.4 configured as its User Management Server. To perform that, please refer to [Connecting Stash to JIRA for user management|https://confluence.atlassian.com/display/STASH/Connecting+Stash+to+JIRA+for+user+management] # Perform Synchronisation h3. Expected Results Synchronisation should work just fine. h3. Actual Results The below exception is thrown in the {{atlassian-stash.log}} file: {noformat} ERROR [clusterScheduler_Worker-4] c.a.c.d.DbCachingDirectoryPoller Error occurred while refreshing the cache for directory [ 229377 ]. com.atlassian.crowd.exception.OperationFailedException: Error from Crowd server propagated to here via REST API (check the Crowd server logs for details): Class type for return values ('interface com.atlassian.crowd.model.group.GroupWithAttributes') is not 'String' or 'Group' at com.atlassian.crowd.integration.rest.service.RestCrowdClient.handleCommonExceptions(RestCrowdClient.java:1501) ~[crowd-integration-client-rest-2.8.1-m3.jar:na] at com.atlassian.crowd.integration.rest.service.RestCrowdClient.searchGroupsWithAttributes(RestCrowdClient.java:574) ~[crowd-integration-client-rest-2.8.1-m3.jar:na] at com.atlassian.crowd.directory.RemoteCrowdDirectory.searchGroups(RemoteCrowdDirectory.java:547) ~[crowd-remote-2.8.1-m3.jar:na] at com.atlassian.crowd.directory.ldap.cache.RemoteDirectoryCacheRefresher.findAllRemoteGroups(RemoteDirectoryCacheRefresher.java:80) ~[crowd-ldap-2.8.1-m3.jar:na] at com.atlassian.crowd.directory.ldap.cache.RemoteDirectoryCacheRefresher.synchroniseAllGroups(RemoteDirectoryCacheRefresher.java:109) ~[crowd-ldap-2.8.1-m3.jar:na] at com.atlassian.crowd.directory.ldap.cache.AbstractCacheRefresher.synchroniseAll(AbstractCacheRefresher.java:91) ~[crowd-ldap-2.8.1-m3.jar:na] at com.atlassian.crowd.directory.ldap.cache.EventTokenChangedCacheRefresher.synchroniseAll(EventTokenChangedCacheRefresher.java:67) ~[crowd-ldap-2.8.1-m3.jar:na] at com.atlassian.crowd.directory.DbCachingRemoteDirectory.synchroniseCache(DbCachingRemoteDirectory.java:1122) ~[crowd-core-2.8.1-m3.jar:na] at com.atlassian.crowd.manager.directory.DirectorySynchroniserImpl.synchronise(DirectorySynchroniserImpl.java:76) ~[crowd-core-2.8.1-m3.jar:na] at com.atlassian.crowd.directory.DbCachingDirectoryPoller.pollChanges(DbCachingDirectoryPoller.java:50) ~[crowd-core-2.8.1-m3.jar:na] at com.atlassian.crowd.manager.directory.monitor.poller.DirectoryPollerJobRunner.runJob(DirectoryPollerJobRunner.java:93) [crowd-core-2.8.1-m3.jar:na] at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:153) [atlassian-scheduler-core-1.5.0.jar:na] at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:118) [atlassian-scheduler-core-1.5.0.jar:na] at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:97) [atlassian-scheduler-core-1.5.0.jar:na] at com.atlassian.scheduler.quartz2.Quartz2Job.execute(Quartz2Job.java:32) [atlassian-scheduler-quartz2-1.5.0.jar:na] at org.quartz.core.JobRunShell.run(JobRunShell.java:202) [quartz-2.2.1.jar:na] at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:573) [quartz-2.2.1.jar:na] ... 13 frames trimmed Caused by: com.atlassian.crowd.integration.rest.service.CrowdRestException: Class type for return values ('interface com.atlassian.crowd.model.group.GroupWithAttributes') is not 'String' or 'Group' at com.atlassian.crowd.integration.rest.service.RestExecutor$MethodExecutor.throwError(RestExecutor.java:660) ~[crowd-integration-client-rest-2.8.1-m3.jar:na] at com.atlassian.crowd.integration.rest.service.RestExecutor$MethodExecutor.andReceive(RestExecutor.java:489) ~[crowd-integration-client-rest-2.8.1-m3.jar:na] at com.atlassian.crowd.integration.rest.service.RestCrowdClient.searchGroupsWithAttributes(RestCrowdClient.java:570) ~[crowd-integration-client-rest-2.8.1-m3.jar:na] ... 16 common frames omitted {noformat} h3. Workaround Upgrade JIRA to version 6.4.1+
    via by Ben Stuart [Atlassian],
  • *Summary* FishEye allows to configure authentication against a JIRA or a Crowd instance without selecting any groups to be synchronized. This leads to Crowd errors once the sync runs, and can also cause some confusion. Clickin *Next* in the first screen of the configuration, in which settings to connect to JIRA/Crowd are configured, takes the user to the second screen, in which the groups are selected. This screen: * Has a statament enforcing that at least a group should be selected: "*You must select at least one group to synchronise / Only users in any of those groups will be able to authenticate*" * The *Save* button is disabled until at least one group is selected. The *Cancel* button, however, works, allowing to save the configuration without any groups selected. *Steps to reproduce* # Configure FishEye to authenticate against JIRA/Crowd, passing to the second screen of the configuration. # Without selecting any groups, click in *Cancel*. # Run a *Re-sync*. The following will show up in the logs for every user coming from JIRA/Crowd: {noformat} 2015-11-13 15:37:05,186 DEBUG [qtp1464191502-191 ] fisheye ProfilingServletFilter-logRequest - start request POST /admin/resyncAuth.do?atl_token=4ce1d03cccb295ffc76196f6d92fb250980c8039 sessionid=1fnb48gwyig1u1vb5m755xy3su 2015-11-13 15:37:05,190 DEBUG [qtp1464191502-191 ] fisheye Timer-output - -> CrowdAuth.getAllUserNames() mem_usage = 372430840 heapsize = 527958016 freemem = 155527176 2015-11-13 15:37:05,218 DEBUG [Resource Monitor ] fisheye SystemResourceMonitor$MonitoringTask-run - tc=126, ofd=463, mfd=10240, fm=155010288, tm=527958016 2015-11-13 15:37:05,263 DEBUG [qtp1464191502-191 ] fisheye Timer-output - <- CrowdAuth.getAllUserNames() time 72 millis mem_usage = 373739960 heapsize = 527958016 freemem = 154218056 2015-11-13 15:37:05,264 INFO [qtp1464191502-191 ] fisheye DefaultUserManager-synchroniseUsers - resynchronising users with crowd 2015-11-13 15:37:05,266 DEBUG [qtp1464191502-191 ] fisheye Timer-output - -> CrowdAuth.recreateAuth() mem_usage = 373739960 heapsize = 527958016 freemem = 154218056 2015-11-13 15:37:05,267 DEBUG [qtp1464191502-191 ] fisheye CrowdAuth$4-call - Groups to Synchronize is empty. Checking if user: 'grefosco' can authenticate with Crowd. 2015-11-13 15:37:05,291 DEBUG [qtp1464191502-191 ] fisheye Timer-output - <- CrowdAuth.recreateAuth() time 24 millis mem_usage = 374644032 heapsize = 527958016 freemem = 153313984 2015-11-13 15:37:05,292 ERROR [qtp1464191502-191 ] fisheye DefaultUserManager-synchroniseUsers - Error communicating with crowd. Skipping to the next user ... com.cenqua.fisheye.user.AuthenticationException: Problem communicating with Crowd at com.cenqua.fisheye.user.crowd.CrowdAuth.recreateAuth(CrowdAuth.java:315) [fisheye.jar:?] at com.cenqua.fisheye.user.DefaultUserManager.synchroniseUsers(DefaultUserManager.java:773) [fisheye.jar:?] at com.cenqua.fisheye.user.DefaultUserManager.synchroniseUsers(DefaultUserManager.java:723) [fisheye.jar:?] at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) [?:1.8.0_60] at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) [?:1.8.0_60] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_60] at java.lang.reflect.Method.invoke(Method.java:497) [?:1.8.0_60] at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317) [spring-aop-4.0.9.RELEASE.jar:4.0.9.RELEASE] at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:190) [spring-aop-4.0.9.RELEASE.jar:4.0.9.RELEASE] at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:157) [spring-aop-4.0.9.RELEASE.jar:4.0.9.RELEASE] at com.googlecode.ehcache.annotations.interceptor.EhCacheInterceptor.invokeTriggersRemove(EhCacheInterceptor.java:191) [ehcache-spring-annotations-1.1.3.jar:?] at com.googlecode.ehcache.annotations.interceptor.EhCacheInterceptor.invoke(EhCacheInterceptor.java:90) [ehcache-spring-annotations-1.1.3.jar:?] at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) [spring-aop-4.0.9.RELEASE.jar:4.0.9.RELEASE] at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:207) [spring-aop-4.0.9.RELEASE.jar:4.0.9.RELEASE] at com.sun.proxy.$Proxy48.synchroniseUsers(Unknown Source) [?:?] at com.cenqua.fisheye.web.admin.actions.sec.ReSyncAuthAction.execute(ReSyncAuthAction.java:14) [fisheye.jar:?] at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) [?:1.8.0_60] at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) [?:1.8.0_60] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_60] at java.lang.reflect.Method.invoke(Method.java:497) [?:1.8.0_60] at com.opensymphony.xwork.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:358) [xwork-1.2.5-atlassian-8.jar:?] at com.opensymphony.xwork.DefaultActionInvocation.invokeActionOnly(DefaultActionInvocation.java:218) [xwork-1.2.5-atlassian-8.jar:?] at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:192) [xwork-1.2.5-atlassian-8.jar:?] at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31) [xwork-1.2.5-atlassian-8.jar:?] at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) [xwork-1.2.5-atlassian-8.jar:?] at com.atlassian.fisheye.xwork.SimpleConversionErrorInterceptor.intercept(SimpleConversionErrorInterceptor.java:64) [fisheye.jar:?] at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) [xwork-1.2.5-atlassian-8.jar:?] at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31) [xwork-1.2.5-atlassian-8.jar:?] at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) [xwork-1.2.5-atlassian-8.jar:?] at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31) [xwork-1.2.5-atlassian-8.jar:?] at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) [xwork-1.2.5-atlassian-8.jar:?] at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31) [xwork-1.2.5-atlassian-8.jar:?] at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) [xwork-1.2.5-atlassian-8.jar:?] at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31) [xwork-1.2.5-atlassian-8.jar:?] at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) [xwork-1.2.5-atlassian-8.jar:?] at com.opensymphony.xwork.interceptor.ExceptionMappingInterceptor.intercept(ExceptionMappingInterceptor.java:186) [xwork-1.2.5-atlassian-8.jar:?] at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) [xwork-1.2.5-atlassian-8.jar:?] at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31) [xwork-1.2.5-atlassian-8.jar:?] at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) [xwork-1.2.5-atlassian-8.jar:?] at com.atlassian.fecru.profiling.ProfilingXWorkInterceptor.intercept(ProfilingXWorkInterceptor.java:25) [fisheye.jar:?] at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) [xwork-1.2.5-atlassian-8.jar:?] at com.atlassian.xwork.interceptors.XsrfTokenInterceptor.intercept(XsrfTokenInterceptor.java:100) [atlassian-xwork-core-1.17.jar:?] at com.cenqua.fisheye.web.util.XsrfCheckInterceptor.intercept(XsrfCheckInterceptor.java:20) [fisheye.jar:?] at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) [xwork-1.2.5-atlassian-8.jar:?] at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31) [xwork-1.2.5-atlassian-8.jar:?] at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) [xwork-1.2.5-atlassian-8.jar:?] at com.cenqua.fisheye.web.admin.interceptors.LoginInterceptor.intercept(LoginInterceptor.java:33) [fisheye.jar:?] at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190) [xwork-1.2.5-atlassian-8.jar:?] at com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:116) [xwork-1.2.5-atlassian-8.jar:?] at com.opensymphony.webwork.dispatcher.DispatcherUtils.serviceAction(DispatcherUtils.java:274) [webwork-2.2.7-atlassian-29.jar:?] at com.opensymphony.webwork.dispatcher.ServletDispatcher.service(ServletDispatcher.java:111) [webwork-2.2.7-atlassian-29.jar:?] at javax.servlet.http.HttpServlet.service(HttpServlet.java:848) [javax.servlet-3.0.0.v201112011016.jar:?] at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:669) [jetty-servlet-8.1.10.v20130312.jar:8.1.10.v20130312] at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1526) [jetty-servlet-8.1.10.v20130312.jar:8.1.10.v20130312] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) [atlassian-plugins-servlet-3.0.25.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-3.0.25.jar:?] at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25) [applinks-plugin-4.3.13_1446070664000.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-3.0.25.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-3.0.25.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-3.0.25.jar:?] at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFixupFilter.doFilter(PrettyUrlsSiteMeshFixupFilter.java:36) [atlassian-pretty-urls-plugin-1.11.0_1446070664000.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-3.0.25.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-3.0.25.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-3.0.25.jar:?] at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:60) [atlassian-pretty-urls-plugin-1.11.0_1446070664000.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-3.0.25.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-3.0.25.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-3.0.25.jar:?] at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:92) [atlassian-pretty-urls-plugin-1.11.0_1446070664000.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-3.0.25.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-3.0.25.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-3.0.25.jar:?] at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56) [atlassian-pretty-urls-plugin-1.11.0_1446070664000.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-3.0.25.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-3.0.25.jar:?] at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) [atlassian-plugins-servlet-3.0.25.jar:?] at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) [atlassian-plugins-servlet-3.0.25.jar:?] at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1502) [jetty-servlet-8.1.10.v20130312.jar:8.1.10.v20130312] at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118) [sitemesh-2.3-atlassian.jar:?] at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:54) [sitemesh-2.3-atlassian.jar:?] at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1502) [jetty-servlet-8.1.10.v20130312.jar:8.1.10.v20130312] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) [atlassian-plugins-servlet-3.0.25.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-3.0.25.jar:?] at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) [atlassian-pretty-urls-plugin-1.11.0_1446070664000.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-3.0.25.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-3.0.25.jar:?] at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) [atlassian-plugins-servlet-3.0.25.jar:?] at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) [atlassian-plugins-servlet-3.0.25.jar:?] at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1502) [jetty-servlet-8.1.10.v20130312.jar:8.1.10.v20130312] at org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:99) [spring-web-4.0.9.RELEASE.jar:4.0.9.RELEASE] at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) [spring-web-4.0.9.RELEASE.jar:4.0.9.RELEASE] at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1502) [jetty-servlet-8.1.10.v20130312.jar:8.1.10.v20130312] at com.atlassian.crucible.filters.CrucibleFilter.doFilter(CrucibleFilter.java:148) [fisheye.jar:?] at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1502) [jetty-servlet-8.1.10.v20130312.jar:8.1.10.v20130312] at com.cenqua.fisheye.web.filters.TotalityFilter.doFilter(TotalityFilter.java:307) [fisheye.jar:?] at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:344) [spring-web-4.0.9.RELEASE.jar:4.0.9.RELEASE] at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:261) [spring-web-4.0.9.RELEASE.jar:4.0.9.RELEASE] at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1502) [jetty-servlet-8.1.10.v20130312.jar:8.1.10.v20130312] at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:100) [atlassian-trusted-apps-core-3.0.8.jar:?] at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:344) [spring-web-4.0.9.RELEASE.jar:4.0.9.RELEASE] at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:261) [spring-web-4.0.9.RELEASE.jar:4.0.9.RELEASE] at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1502) [jetty-servlet-8.1.10.v20130312.jar:8.1.10.v20130312] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) [atlassian-plugins-servlet-3.0.25.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-3.0.25.jar:?] at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:69) [atlassian-oauth-service-provider-plugin-1.9.6_1446070664000.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-3.0.25.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-3.0.25.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-3.0.25.jar:?] at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) [atlassian-pretty-urls-plugin-1.11.0_1446070664000.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-3.0.25.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-3.0.25.jar:?] at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) [atlassian-plugins-servlet-3.0.25.jar:?] at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) [atlassian-plugins-servlet-3.0.25.jar:?] at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1502) [jetty-servlet-8.1.10.v20130312.jar:8.1.10.v20130312] at org.eclipse.jetty.servlets.UserAgentFilter.doFilter(UserAgentFilter.java:82) [jetty-servlets-8.1.10.v20130312.jar:8.1.10.v20130312] at org.eclipse.jetty.servlets.GzipFilter.doFilter(GzipFilter.java:256) [jetty-servlets-8.1.10.v20130312.jar:8.1.10.v20130312] at com.cenqua.fisheye.web.filters.CustomIncludableGzipFilter.doFilter(CustomIncludableGzipFilter.java:27) [fisheye.jar:?] at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1502) [jetty-servlet-8.1.10.v20130312.jar:8.1.10.v20130312] at com.cenqua.fisheye.web.filters.ProductInfoFilter.doFilter(ProductInfoFilter.java:44) [fisheye.jar:?] at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:344) [spring-web-4.0.9.RELEASE.jar:4.0.9.RELEASE] at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:261) [spring-web-4.0.9.RELEASE.jar:4.0.9.RELEASE] at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1502) [jetty-servlet-8.1.10.v20130312.jar:8.1.10.v20130312] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) [atlassian-plugins-servlet-3.0.25.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:70) [atlassian-plugins-servlet-3.0.25.jar:?] at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) [atlassian-pretty-urls-plugin-1.11.0_1446070664000.jar:?] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:78) [atlassian-plugins-servlet-3.0.25.jar:?] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) [atlassian-plugins-servlet-3.0.25.jar:?] at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) [atlassian-plugins-servlet-3.0.25.jar:?] at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) [atlassian-plugins-servlet-3.0.25.jar:?] at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1502) [jetty-servlet-8.1.10.v20130312.jar:8.1.10.v20130312] at com.cenqua.fisheye.web.filters.UpfrontFilter.doFilter(UpfrontFilter.java:60) [fisheye.jar:?] at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:344) [spring-web-4.0.9.RELEASE.jar:4.0.9.RELEASE] at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:261) [spring-web-4.0.9.RELEASE.jar:4.0.9.RELEASE] at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1502) [jetty-servlet-8.1.10.v20130312.jar:8.1.10.v20130312] at com.atlassian.fecru.profiling.ProfilingServletFilter.doFilter(ProfilingServletFilter.java:90) [fisheye.jar:?] at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:344) [spring-web-4.0.9.RELEASE.jar:4.0.9.RELEASE] at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:261) [spring-web-4.0.9.RELEASE.jar:4.0.9.RELEASE] at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1502) [jetty-servlet-8.1.10.v20130312.jar:8.1.10.v20130312] at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:455) [jetty-servlet-8.1.10.v20130312.jar:8.1.10.v20130312] at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:137) [jetty-server-8.1.10.v20130312.jar:8.1.10.v20130312] at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:557) [jetty-security-8.1.10.v20130312.jar:8.1.10.v20130312] at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:231) [jetty-server-8.1.10.v20130312.jar:8.1.10.v20130312] at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1075) [jetty-server-8.1.10.v20130312.jar:8.1.10.v20130312] at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:384) [jetty-servlet-8.1.10.v20130312.jar:8.1.10.v20130312] at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:193) [jetty-server-8.1.10.v20130312.jar:8.1.10.v20130312] at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1009) [jetty-server-8.1.10.v20130312.jar:8.1.10.v20130312] at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:135) [jetty-server-8.1.10.v20130312.jar:8.1.10.v20130312] at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:255) [jetty-server-8.1.10.v20130312.jar:8.1.10.v20130312] at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:154) [jetty-server-8.1.10.v20130312.jar:8.1.10.v20130312] at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:116) [jetty-server-8.1.10.v20130312.jar:8.1.10.v20130312] at org.eclipse.jetty.server.Server.handle(Server.java:368) [jetty-server-8.1.10.v20130312.jar:8.1.10.v20130312] at org.eclipse.jetty.server.AbstractHttpConnection.handleRequest(AbstractHttpConnection.java:489) [jetty-server-8.1.10.v20130312.jar:8.1.10.v20130312] at org.eclipse.jetty.server.AbstractHttpConnection.content(AbstractHttpConnection.java:953) [jetty-server-8.1.10.v20130312.jar:8.1.10.v20130312] at org.eclipse.jetty.server.AbstractHttpConnection$RequestHandler.content(AbstractHttpConnection.java:1014) [jetty-server-8.1.10.v20130312.jar:8.1.10.v20130312] at org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:861) [jetty-http-8.1.10.v20130312.jar:8.1.10.v20130312] at org.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:240) [jetty-http-8.1.10.v20130312.jar:8.1.10.v20130312] at org.eclipse.jetty.server.AsyncHttpConnection.handle(AsyncHttpConnection.java:82) [jetty-server-8.1.10.v20130312.jar:8.1.10.v20130312] at org.eclipse.jetty.io.nio.SelectChannelEndPoint.handle(SelectChannelEndPoint.java:628) [jetty-io-8.1.10.v20130312.jar:8.1.10.v20130312] at org.eclipse.jetty.io.nio.SelectChannelEndPoint$1.run(SelectChannelEndPoint.java:52) [jetty-io-8.1.10.v20130312.jar:8.1.10.v20130312] at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:608) [jetty-util-8.1.10.v20130312.jar:8.1.10.v20130312] at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:543) [jetty-util-8.1.10.v20130312.jar:8.1.10.v20130312] at java.lang.Thread.run(Thread.java:745) [?:1.8.0_60] Caused by: com.atlassian.crowd.exception.OperationFailedException: Internal error from Crowd server: null at com.atlassian.crowd.integration.rest.service.RestCrowdClient.handleCommonExceptions(RestCrowdClient.java:1308) [crowd-integration-client-rest-2.6.2.jar:?] at com.atlassian.crowd.integration.rest.service.RestCrowdClient.authenticateSSOUserWithoutValidatingPassword(RestCrowdClient.java:911) [crowd-integration-client-rest-2.6.2.jar:?] at com.cenqua.fisheye.user.crowd.CrowdAuth.canAuthenticate(CrowdAuth.java:347) [fisheye.jar:?] at com.cenqua.fisheye.user.crowd.CrowdAuth.access$800(CrowdAuth.java:75) [fisheye.jar:?] at com.cenqua.fisheye.user.crowd.CrowdAuth$4.call(CrowdAuth.java:294) [fisheye.jar:?] at com.cenqua.fisheye.user.crowd.CrowdAuth$4.call(CrowdAuth.java:287) [fisheye.jar:?] at com.cenqua.fisheye.user.crowd.CrowdAuth.withTimer(CrowdAuth.java:137) [fisheye.jar:?] at com.cenqua.fisheye.user.crowd.CrowdAuth.recreateAuth(CrowdAuth.java:287) [fisheye.jar:?] ... 161 more {noformat} *Resolution* Edit the configuration and select at least one group to be synchronized.
    via by Gustavo Refosco [Atlassian],
  • h2. Problem Summary Crowd-integrated applications (e.g. Confluence, JIRA, Stash) can suddenly fail to sync from the Crowd server. This happens seemingly out of the blue without changes to the application. Stacktrace shown on the client application side in logs: {code} 2014-04-29 11:18:38,252 ERROR [scheduler_Worker-5] [atlassian.crowd.directory.DbCachingDirectoryPoller] pollChanges Error occurred while refreshing the cache for directory [ 38076417 ]. com.atlassian.crowd.exception.OperationFailedException: Internal error from Crowd server: class com.atlassian.crowd.model.event.AliasEvent is not supported at com.atlassian.crowd.integration.rest.service.RestCrowdClient.handleCommonExceptions(RestCrowdClient.java:1308) at com.atlassian.crowd.integration.rest.service.RestCrowdClient.getNewEvents(RestCrowdClient.java:1082) at com.atlassian.crowd.directory.RemoteCrowdDirectory.getNewEvents(RemoteCrowdDirectory.java:682) at com.atlassian.crowd.directory.ldap.cache.EventTokenChangedCacheRefresher.synchroniseChanges(EventTokenChangedCacheRefresher.java:73) at com.atlassian.crowd.directory.DbCachingRemoteDirectory.synchroniseCache(DbCachingRemoteDirectory.java:612) at com.atlassian.crowd.manager.directory.DirectorySynchroniserImpl.synchronise(DirectorySynchroniserImpl.java:63) at com.atlassian.crowd.directory.DbCachingDirectoryPoller.pollChanges(DbCachingDirectoryPoller.java:50) at com.atlassian.crowd.manager.directory.monitor.poller.DirectoryPollerJobBean.executeInternal(DirectoryPollerJobBean.java:29) at org.springframework.scheduling.quartz.QuartzJobBean.execute(QuartzJobBean.java:86) at org.quartz.core.JobRunShell.run(JobRunShell.java:199) at com.atlassian.confluence.schedule.quartz.ConfluenceQuartzThreadPool$1.run(ConfluenceQuartzThreadPool.java:20) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:549) {code} "com.atlassian.crowd.model.event.AliasEvent" should be invoked when a user's alias has been updated/created/removed. However in cases where this has been observed, the integrated application in question does not have aliasing enabled in Crowd. In some cases, there may be an unrelated application (e.g. Google Apps) where aliasing is enabled. Not sure if this is a red herring. h2. Workaround # In Crowd, re-set the integrated application's name and password. # In the integrated application's user directory configurations, update the application credentials as appropriate This should allow the sync to succeed once more.
    via by Robert Chang [Atlassian],
    • com.atlassian.crowd.exception.OperationFailedException at com.atlassian.crowd.integration.rest.service.RestCrowdClient.handleCommonExceptions(RestCrowdClient.java:1084) at com.atlassian.crowd.integration.rest.service.RestCrowdClient.authenticateSSOUser(RestCrowdClient.java:809) at com.atlassian.crowd.integration.http.CrowdHttpAuthenticatorImpl.authenticate(CrowdHttpAuthenticatorImpl.java:59) at com.cenqua.fisheye.user.crowd.CrowdAuth$2.call(CrowdAuth.java:207) at com.cenqua.fisheye.user.crowd.CrowdAuth$2.call(CrowdAuth.java:194) at com.cenqua.fisheye.user.crowd.CrowdAuth.withTimer(CrowdAuth.java:90) at com.cenqua.fisheye.user.crowd.CrowdAuth.authenticate(CrowdAuth.java:194) at com.cenqua.fisheye.user.DefaultUserManager.loginWithSanitizedUserName(DefaultUserManager.java:387) at com.cenqua.fisheye.user.DefaultUserManager.login(DefaultUserManager.java:316) at com.cenqua.fisheye.web.LoginServlet.login(LoginServlet.java:108) at com.cenqua.fisheye.web.LoginServlet.doLogin(LoginServlet.java:71) at com.cenqua.fisheye.web.LoginServlet.doGet(LoginServlet.java:57) at com.cenqua.fisheye.web.LoginServlet.doPost(LoginServlet.java:49) at javax.servlet.http.HttpServlet.service(HttpServlet.java:727) at javax.servlet.http.HttpServlet.service(HttpServlet.java:820) at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1272) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:83) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.atlassian.crucible.filters.CrucibleFilter.doFilter(CrucibleFilter.java:142) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.cenqua.fisheye.web.filters.TotalityFilter.doFilter(TotalityFilter.java:263) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:71) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:78) at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:131) at com.cenqua.fisheye.web.filters.CustomIncludableGzipFilter.doFilter(CustomIncludableGzipFilter.java:21) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.cenqua.fisheye.web.filters.ProductInfoFilter.doFilter(ProductInfoFilter.java:36) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.cenqua.fisheye.web.filters.UpfrontFilter.doFilter(UpfrontFilter.java:52) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at com.atlassian.fecru.profiling.ProfilingServletFilter.doFilter(ProfilingServletFilter.java:73) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167) at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264) at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:399) at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216) at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:766) at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:450) at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:542) at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:945) at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756) at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218) at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:404) at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:410) at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)
    No Bugmate found.