java.lang.RuntimeException: Backup values were stored incorrectly. Some values were null. See logs above.

Atlassian JIRA | Mauro Fernandez Badii [Atlassian] | 3 years ago
  1. 0

    User Management related error appears when performing a Jira Import on OnDemand displaying this message to the UI: {color:red}Unexpected error while restoring data: com.atlassian.studio.host.common.DataSetupException: Error running user management migration task: null{color} and this error in the logs: {noformat} 2014-05-23 16:45:01,020 JiraImportTaskExecutionThread-1 INFO liam 1002x243x1 ow5a02 117.104.180.121,165.254.226.65 /secure/admin/StudioImport!import.jspa [importer.impl.user.JiraUserServiceImpl] Running user management migration task May 23, 2014 4:45:01 PM com.sun.jersey.server.impl.application.WebApplicationImpl _initiate INFO: Initiating Jersey application, version 'Jersey: 1.8-atlassian-13 01/23/2014 06:03 AM' 2014-05-23 16:45:01,605 TP-Processor3 WARN [usermanagement.userprovisioning.spi.AbstractUpgradeService] Rolling back User Management. Disabling the dark feature 2014-05-23 16:45:01,614 TP-Processor3 WARN [usermanagement.userprovisioning.spi.AbstractUpgradeService] unified.admin.migration.downgrade.unlicensed: [daniel, tony@8hq.co.nz, wei, tom, jason, jon] 2014-05-23 16:45:01,614 TP-Processor3 WARN [usermanagement.userprovisioning.spi.AbstractUpgradeService] unified.admin.migration.existing.use.groups: null 2014-05-23 16:45:01,614 TP-Processor3 WARN [usermanagement.userprovisioning.spi.AbstractUpgradeService] unified.admin.migration.existing.use.users: null 2014-05-23 16:45:01,614 TP-Processor3 WARN [usermanagement.userprovisioning.spi.AbstractUpgradeService] unified.admin.migration.existing.admin.groups: null 2014-05-23 16:45:01,614 TP-Processor3 WARN [usermanagement.userprovisioning.spi.AbstractUpgradeService] unified.admin.migration.existing.admin.users: null 2014-05-23 16:45:01,614 TP-Processor3 WARN [usermanagement.userprovisioning.spi.AbstractUpgradeService] unified.admin.migration.existing.site-admins: null 2014-05-23 16:45:01,614 TP-Processor3 WARN [usermanagement.userprovisioning.spi.AbstractUpgradeService] unified.admin.migration.chosen.users: null 2014-05-23 16:45:01,614 TP-Processor3 WARN [usermanagement.userprovisioning.spi.AbstractUpgradeService] unified.admin.migration.chosen.admins: null 2014-05-23 16:45:01,615 TP-Processor3 WARN [usermanagement.userprovisioning.spi.AbstractUpgradeService] unified.admin.migration.chosen.site-admins-backup: null 2014-05-23 16:45:01,617 TP-Processor3 ERROR [common.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service: Backup values were stored incorrectly. Some values were null. See logs above. java.lang.RuntimeException: Backup values were stored incorrectly. Some values were null. See logs above. at com.atlassian.crowd.plugin.usermanagement.userprovisioning.spi.AbstractUpgradeService.logAllPreviousUseAndAdminGroups(AbstractUpgradeService.java:273) at com.atlassian.crowd.plugin.usermanagement.userprovisioning.spi.AbstractUpgradeService.doDowngrade(AbstractUpgradeService.java:127) at com.atlassian.crowd.plugin.usermanagement.userprovisioning.MigrationResource.undoUpgrade(MigrationResource.java:81) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at com.sun.jersey.spi.container.JavaMethodInvokerFactory$1.invoke(JavaMethodInvokerFactory.java:60) at com.sun.jersey.server.impl.model.method.dispatch.VoidVoidDispatchProvider$VoidVoidMethodInvoker._dispatch(VoidVoidDispatchProvider.java:71) at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75) at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:288) at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108) at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147) at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84) at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1469) at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1400) at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1349) at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1339) at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:416) at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:537) at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:178) at com.sun.jersey.spi.container.servlet.ServletContainer.doFilter(ServletContainer.java:795) at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:73) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) ... {noformat} *More info:* The backup is from a local hosted Jira but was imported there from and OnDemand backup. So: OD => BTF (/) BTF => OD (x) No workaround at the moment. The User Management team is working on it.

    Atlassian JIRA | 3 years ago | Mauro Fernandez Badii [Atlassian]
    java.lang.RuntimeException: Backup values were stored incorrectly. Some values were null. See logs above.
  2. 0

    User Management related error appears when performing a Jira Import on OnDemand displaying this message to the UI: {color:red}Unexpected error while restoring data: com.atlassian.studio.host.common.DataSetupException: Error running user management migration task: null{color} and this error in the logs: {noformat} 2014-05-23 16:45:01,020 JiraImportTaskExecutionThread-1 INFO liam 1002x243x1 ow5a02 117.104.180.121,165.254.226.65 /secure/admin/StudioImport!import.jspa [importer.impl.user.JiraUserServiceImpl] Running user management migration task May 23, 2014 4:45:01 PM com.sun.jersey.server.impl.application.WebApplicationImpl _initiate INFO: Initiating Jersey application, version 'Jersey: 1.8-atlassian-13 01/23/2014 06:03 AM' 2014-05-23 16:45:01,605 TP-Processor3 WARN [usermanagement.userprovisioning.spi.AbstractUpgradeService] Rolling back User Management. Disabling the dark feature 2014-05-23 16:45:01,614 TP-Processor3 WARN [usermanagement.userprovisioning.spi.AbstractUpgradeService] unified.admin.migration.downgrade.unlicensed: [daniel, tony@8hq.co.nz, wei, tom, jason, jon] 2014-05-23 16:45:01,614 TP-Processor3 WARN [usermanagement.userprovisioning.spi.AbstractUpgradeService] unified.admin.migration.existing.use.groups: null 2014-05-23 16:45:01,614 TP-Processor3 WARN [usermanagement.userprovisioning.spi.AbstractUpgradeService] unified.admin.migration.existing.use.users: null 2014-05-23 16:45:01,614 TP-Processor3 WARN [usermanagement.userprovisioning.spi.AbstractUpgradeService] unified.admin.migration.existing.admin.groups: null 2014-05-23 16:45:01,614 TP-Processor3 WARN [usermanagement.userprovisioning.spi.AbstractUpgradeService] unified.admin.migration.existing.admin.users: null 2014-05-23 16:45:01,614 TP-Processor3 WARN [usermanagement.userprovisioning.spi.AbstractUpgradeService] unified.admin.migration.existing.site-admins: null 2014-05-23 16:45:01,614 TP-Processor3 WARN [usermanagement.userprovisioning.spi.AbstractUpgradeService] unified.admin.migration.chosen.users: null 2014-05-23 16:45:01,614 TP-Processor3 WARN [usermanagement.userprovisioning.spi.AbstractUpgradeService] unified.admin.migration.chosen.admins: null 2014-05-23 16:45:01,615 TP-Processor3 WARN [usermanagement.userprovisioning.spi.AbstractUpgradeService] unified.admin.migration.chosen.site-admins-backup: null 2014-05-23 16:45:01,617 TP-Processor3 ERROR [common.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service: Backup values were stored incorrectly. Some values were null. See logs above. java.lang.RuntimeException: Backup values were stored incorrectly. Some values were null. See logs above. at com.atlassian.crowd.plugin.usermanagement.userprovisioning.spi.AbstractUpgradeService.logAllPreviousUseAndAdminGroups(AbstractUpgradeService.java:273) at com.atlassian.crowd.plugin.usermanagement.userprovisioning.spi.AbstractUpgradeService.doDowngrade(AbstractUpgradeService.java:127) at com.atlassian.crowd.plugin.usermanagement.userprovisioning.MigrationResource.undoUpgrade(MigrationResource.java:81) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at com.sun.jersey.spi.container.JavaMethodInvokerFactory$1.invoke(JavaMethodInvokerFactory.java:60) at com.sun.jersey.server.impl.model.method.dispatch.VoidVoidDispatchProvider$VoidVoidMethodInvoker._dispatch(VoidVoidDispatchProvider.java:71) at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75) at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:288) at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108) at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147) at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84) at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1469) at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1400) at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1349) at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1339) at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:416) at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:537) at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:178) at com.sun.jersey.spi.container.servlet.ServletContainer.doFilter(ServletContainer.java:795) at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:73) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) ... {noformat} *More info:* The backup is from a local hosted Jira but was imported there from and OnDemand backup. So: OD => BTF (/) BTF => OD (x) No workaround at the moment. The User Management team is working on it.

    Atlassian JIRA | 3 years ago | Mauro Fernandez Badii [Atlassian]
    java.lang.RuntimeException: Backup values were stored incorrectly. Some values were null. See logs above.
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    Root Cause Analysis

    1. java.lang.RuntimeException

      Backup values were stored incorrectly. Some values were null. See logs above.

      at com.atlassian.crowd.plugin.usermanagement.userprovisioning.spi.AbstractUpgradeService.logAllPreviousUseAndAdminGroups()
    2. com.atlassian.crowd
      MigrationResource.undoUpgrade
      1. com.atlassian.crowd.plugin.usermanagement.userprovisioning.spi.AbstractUpgradeService.logAllPreviousUseAndAdminGroups(AbstractUpgradeService.java:273)
      2. com.atlassian.crowd.plugin.usermanagement.userprovisioning.spi.AbstractUpgradeService.doDowngrade(AbstractUpgradeService.java:127)
      3. com.atlassian.crowd.plugin.usermanagement.userprovisioning.MigrationResource.undoUpgrade(MigrationResource.java:81)
      3 frames
    3. Java RT
      Method.invoke
      1. sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      2. sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
      3. sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
      4. java.lang.reflect.Method.invoke(Method.java:597)
      4 frames
    4. Jersey
      WebApplicationImpl.handleRequest
      1. com.sun.jersey.spi.container.JavaMethodInvokerFactory$1.invoke(JavaMethodInvokerFactory.java:60)
      2. com.sun.jersey.server.impl.model.method.dispatch.VoidVoidDispatchProvider$VoidVoidMethodInvoker._dispatch(VoidVoidDispatchProvider.java:71)
      3. com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75)
      4. com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:288)
      5. com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108)
      6. com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)
      7. com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84)
      8. com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1469)
      9. com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1400)
      10. com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1349)
      11. com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1339)
      11 frames
    5. Jersey
      ServletContainer.service
      1. com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:416)
      2. com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:537)
      2 frames
    6. com.atlassian.plugins
      RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter
      1. com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:178)
      1 frame
    7. Jersey
      ServletContainer.doFilter
      1. com.sun.jersey.spi.container.servlet.ServletContainer.doFilter(ServletContainer.java:795)
      1 frame
    8. com.atlassian.plugins
      RestDelegatingServletFilter.doFilter
      1. com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:73)
      1 frame
    9. com.atlassian.plugin
      ServletFilterModuleContainerFilter.doFilter
      1. com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
      2. com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      3. com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
      4. com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
      4 frames