com.atlassian.jira.exception.IssueNotFoundException: Issue with id '10716' or key 'null' could not be found in the system

There are no available Samebug tips for this exception. Do you have an idea how to solve this issue? A short tip would help users who saw this issue last week.

  • When a user tries to make a comment on an issue that does not exist, then we log a huge stack trace like: {code} 2009-08-29 01:47:03,378 http-j2ee.jira.atlassian.com%2F127.0.0.101-8080-Processor18 ERROR anonymous 6423x27373x1 oo3x8f http://jira.atlassian.com/secure/AddComment!default.jspa [webwork.dispatcher.ServletDispatcher] Could not execute action com.atlassian.jira.exception.IssueNotFoundException: Issue with id '10716' or key 'null' could not be found in the system at com.atlassian.jira.web.action.issue.AbstractIssueSelectAction.getIssue(AbstractIssueSelectAction.java:111) at com.atlassian.jira.web.action.issue.AddComment.isAbleToComment(AddComment.java:59) at com.atlassian.jira.web.action.issue.AddComment.doDefault(AddComment.java:42) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:61) at webwork.util.InjectionUtils.invoke(InjectionUtils.java:52) at webwork.action.ActionSupport.invokeCommand(ActionSupport.java:417) at webwork.action.ActionSupport.execute(ActionSupport.java:146) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:58) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:141) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:181) at javax.servlet.http.HttpServlet.service(HttpServlet.java:803) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:154) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:133) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55) at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:40) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:206) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:131) at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:69) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) .... {code} A simple warning message would sufice to indicate this error condition since that stack is always the same.
    via by Brenden Bain [Atlassian],
  • When a user tries to make a comment on an issue that does not exist, then we log a huge stack trace like: {code} 2009-08-29 01:47:03,378 http-j2ee.jira.atlassian.com%2F127.0.0.101-8080-Processor18 ERROR anonymous 6423x27373x1 oo3x8f http://jira.atlassian.com/secure/AddComment!default.jspa [webwork.dispatcher.ServletDispatcher] Could not execute action com.atlassian.jira.exception.IssueNotFoundException: Issue with id '10716' or key 'null' could not be found in the system at com.atlassian.jira.web.action.issue.AbstractIssueSelectAction.getIssue(AbstractIssueSelectAction.java:111) at com.atlassian.jira.web.action.issue.AddComment.isAbleToComment(AddComment.java:59) at com.atlassian.jira.web.action.issue.AddComment.doDefault(AddComment.java:42) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:61) at webwork.util.InjectionUtils.invoke(InjectionUtils.java:52) at webwork.action.ActionSupport.invokeCommand(ActionSupport.java:417) at webwork.action.ActionSupport.execute(ActionSupport.java:146) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:58) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:141) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:181) at javax.servlet.http.HttpServlet.service(HttpServlet.java:803) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:154) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:133) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55) at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:40) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:206) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:131) at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:69) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) .... {code} A simple warning message would sufice to indicate this error condition since that stack is always the same.
    via by Brenden Bain [Atlassian],
  • When uploading a document in jira using Firefox i get the following error: * Error instantiating webwork.multipart.parser.class: com.atlassian.jira.web.JiraMultipartRequestWrapper(original message: null) * The issue no longer exists. And then i click on attach and get the following error: System Error A system error has occurred. If this problem persists - please notify your JIRA administrator of this problem. If you are an administrator, please try submitting this problem via the Support Request Page. Else, please create a support issue on our support system at http://support.atlassian.com with the following information: 1. a description of your problem 2. cut & paste the error and system information found below 3. attach the application server log file Cause: com.atlassian.jira.exception.IssueNotFoundException: Issue with id 'null' or key 'null' could not be found in the system Stack Trace: [hide] com.atlassian.jira.exception.IssueNotFoundException: Issue with id 'null' or key 'null' could not be found in the system at com.atlassian.jira.web.action.issue.AbstractIssueSelectAction.getIssue(AbstractIssueSelectAction.java:85) at com.atlassian.jira.web.action.issue.AttachFile.doValidation(AttachFile.java:147) at webwork.action.ActionSupport.validate(ActionSupport.java:373) at webwork.action.ActionSupport.execute(ActionSupport.java:150) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:51) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:132) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:178) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55) at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:38) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:177) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132) at com.atlassian.jira.web.filters.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:25) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.johnson.filters.JohnsonFilter.doFilter(JohnsonFilter.java:91) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.gzip.GzipFilter.doFilter(GzipFilter.java:72) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:744) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) at java.lang.Thread.run(Thread.java:534) Referer URL: http://moe.fbsdata.com:8080/secure/AttachFile.jspa Build Information: Uptime: 6 days, 23 hours, 10 seconds Edition: Professional Version: 3.4.2 Build Number: 108 Server Information: Application Server: Apache Tomcat/5.5.9 Servlet Version: 2.4 Memory Information: Total Memory: 254 MB Free Memory: 81 MB Used Memory: 173 MB System Information: System Date: Tuesday, 10 Jan 2006 System Time: 14:09:19 Java Version: 1.4.2_03 Java Vendor: Sun Microsystems Inc. JVM Version: 1.0 JVM Vendor: Sun Microsystems Inc. JVM Implementation Version: 1.4.2_03-b02 Java Runtime: Java(TM) 2 Runtime Environment, Standard Edition Java VM: Java HotSpot(TM) Client VM User Name: jira User Timezone: America/Chicago User Locale: English (United States) System Encoding: ISO-8859-15 Operating System: Linux 2.4.18-10smp OS Architecture: i386 Application Server Container: Apache Tomcat/5.5.9 Database type: mysql Database JNDI address: java:comp/env/jdbc/JiraDS Request Information: Request URL: http://moe.fbsdata.com:8080/500page.jsp - Scheme: http - Server: moe.fbsdata.com - Port: 8080 - URI: /500page.jsp - - Context Path: - - Servlet Path: /500page.jsp - - Path Info: null - - Query String: Request Attributes: - javax.servlet.forward.request_uri : /secure/AttachFile.jspa - javax.servlet.forward.context_path : - javax.servlet.forward.servlet_path : /secure/AttachFile.jspa - javax.servlet.forward.path_info : /500page.jsp - javax.servlet.error.message : - javax.servlet.error.exception : javax.servlet.ServletException: Issue with id 'null' or key 'null' could not be found in the system - os_securityfilter_already_filtered : true - com.atlassian.jira.web.filters.ActionCleanupDelayFilter : true - com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true - javax.servlet.error.request_uri : /secure/AttachFile.jspa - javax.servlet.error.status_code : 500 - __sitemesh__filterapplied : true - jira.webwork.cleanup : false - javax.servlet.error.servlet_name : action - com.atlassian.jira.web.filters.gzip.GzipFilter_already_filtered : true - atlassian.core.seraph.original.url : /secure/AttachFile.jspa - loginfilter.already.filtered : true - webwork.result : Value stack =========== =========== Request Logging: 0 log statements generated by this request:
    via by Steve Eli,
  • This error seems to be very similar to JRA-11539, which indicated a fix was delivered in 3.7. Here's how to recreate this problem: 1) Browse an issue. 2) Allow session to timeout. 3) Click on 'Comment on this issue'. 4) JIRA will force you to enter credentials to log back in. 5) You'll get stack trace. I've had two users encounter this problem this week and I was able to recreate it. com.atlassian.jira.exception.IssueNotFoundException: Issue with id 'null' or key 'null' could not be found in the system at com.atlassian.jira.web.action.issue.AbstractIssueSelectAction.getIssue(AbstractIssueSelectAction.java:90) at com.atlassian.jira.web.action.issue.AbstractIssueSelectAction.getIssueObject(AbstractIssueSelectAction.java:348) at com.atlassian.jira.web.action.issue.AbstractIssueSelectAction.getSummaryIssue(AbstractIssueSelectAction.java:368) at org.apache.jsp.decorators.issuesummary_jsp._jspService(issuesummary_jsp.java:186) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:334) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672) at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:574) at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:499) at com.opensymphony.module.sitemesh.filter.PageFilter.writeDecorator(PageFilter.java:173) at com.opensymphony.module.sitemesh.filter.PageFilter.applyDecorator(PageFilter.java:158) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:62) at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:38) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:181) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132) at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:16) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.RequestCleanupFilter.doFilter(RequestCleanupFilter.java:49) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.johnson.filters.JohnsonFilter.doFilter(JohnsonFilter.java:91) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.gzip.GzipFilter.doFilter(GzipFilter.java:72) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.appconsistency.db.DatabaseCompatibilityEnforcerFilter.doFilter(DatabaseCompatibilityEnforcerFilter.java:39) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:199) at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:282) at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:767) at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:697) at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:889) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) at java.lang.Thread.run(Thread.java:595) Referer URL: https://jira.workday.com/secure/Dashboard.jspa?os_destination=%2Fsecure%2FAddComment.jspa Build Information: Uptime: N/A Edition: Enterprise Version: 3.8 Build Number: 209 Atlassian Partner: null Installation Type: JIRA Standalone Server ID: AHZN-VP12-TKBA-7WX4 Server Information: Application Server: Apache Tomcat/5.5.20 Servlet Version: 2.4 File Paths: Location of entityengine.xml: file:/var/jira/atlassian-jira-enterprise-3.8-standalone/atlassian-jira/WEB-INF/classes/entityengine.xml Location of atlassian-jira.log: /var/jira/atlassian-jira-enterprise-3.8-standalone/bin/atlassian-jira.log Memory Information: Total Memory: 2943 MB Free Memory: 1375 MB Used Memory: 1568 MB System Information: System Date: Thursday, 19 Apr 2007 System Time: 14:06:44 Current Working Directory: /var/jira/atlassian-jira-enterprise-3.8-standalone/bin Java Version: 1.5.0_11 Java Vendor: Sun Microsystems Inc. JVM Version: 1.0 JVM Vendor: Sun Microsystems Inc. JVM Implementation Version: 1.5.0_11-b03 Java Runtime: Java(TM) 2 Runtime Environment, Standard Edition Java VM: Java HotSpot(TM) Server VM User Name: wd-jira User Timezone: GMT-07 User Locale: English (United States) System Encoding: UTF-8 Operating System: Linux 2.6.9-42.0.10.ELsmp OS Architecture: i386 Application Server Container: Database type: mysql Database JNDI address: java:comp/env/jdbc/JiraDS Database URL: Hidden Database version: 5.0.27-standard-log Database driver: MySQL-AB JDBC Driver mysql-connector-java-3.0.17-ga ( $Date: 2005/04/06 14:12:56 $, $Revision: 1.27.2.47 $ ) External user management: OFF Request Information: - Request URL: https://jira.workday.com/500page.jsp - Scheme: https - Server: jira.workday.com - Port: 443 - URI: /500page.jsp - Context Path: - - Servlet Path: /500page.jsp - - Path Info: null - - Query String: Request Attributes - javax.servlet.forward.request_uri : /secure/AddComment.jspa - javax.servlet.forward.context_path : - javax.servlet.forward.servlet_path : /secure/AddComment.jspa - javax.servlet.forward.path_info : /500page.jsp - javax.servlet.error.message : - javax.servlet.error.exception : org.apache.jasper.JasperException: Issue with id 'null' or key 'null' could not be found in the system - action : com.atlassian.jira.web.action.issue.AddComment@1d2fbcd - os_securityfilter_already_filtered : true - __sitemesh__using_stream : false - com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true - com.atlassian.jira.web.filters.ActionCleanupDelayFilter : true - javax.servlet.error.request_uri : /secure/AddComment.jspa - jira.webwork.generic.dispatcher : webwork.dispatcher.GenericDispatcher@917dcd - javax.servlet.error.status_code : 500 - com.atlassian.jira.web.filters.RequestCleanupFilter_already_filtered : true - webwork.view_uri : /secure/views/issue/addcomment.jsp - jira.webwork.cleanup : false - __sitemesh__filterapplied : true - javax.servlet.error.servlet_name : action - com.atlassian.jira.web.filters.gzip.GzipFilter_already_filtered : true - modifierKey : Alt+Shift - webwork.valuestack.head : com.atlassian.jira.web.action.issue.AddComment@1d2fbcd - loginfilter.already.filtered : true - atlassian.core.seraph.original.url : /secure/AddComment.jspa - webwork.result : Value stack =========== =========== - webwork.request_uri : /secure/AddComment.jspa - __sitemesh__page : com.opensymphony.module.sitemesh.parser.FastPage@1da3390 Request Logging 0 log statements generated by this request: Listeners - Issue Cache Listener (com.atlassian.jira.event.listeners.cache.IssueCacheListener) - Issue Index Listener (com.atlassian.jira.event.listeners.search.IssueIndexListener) - Mail Listener (com.atlassian.jira.event.listeners.mail.MailListener) Services - Backup Service (com.atlassian.jira.service.services.export.ExportService) - Delay: 60 minutes - USEZIP: Zip - DIR_NAME: /backup/jira - Mail Queue Service (com.atlassian.jira.service.services.mail.MailQueueService) - Delay: 1 minutes - Subversion Revision Indexing Service (com.atlassian.jira.plugin.ext.subversion.revisions.RevisionIndexService) - Delay: 5 minutes Plugins - Admin Menu Sections 1.0 - Plugin by Atlassian Software Systems - Enabled - Browse Project Operations Sections 1.0 - Plugin by Atlassian Software Systems - Enabled - Charting & Reporting 1.3.4 - Plugin by Atlassian Software Systems Pty Ltd - Enabled - Custom Field Types & Searchers 1.0 - Plugin by Atlassian Software Systems - Enabled - Issue Operations Plugin 1.0 - Plugin by Atlassian Software Systems - Enabled - Issue Tab Panels Plugin 1.0 - Plugin by Atlassian Software Systems - Enabled - Issue Views Plugin 1.0 - Plugin by Atlassian Software Systems - Enabled - Portlets Plugin 1.0 - Plugin by Atlassian Software Systems - Enabled - Preset Filters Sections 1.0 - Plugin by Atlassian Software Systems - Enabled - Project Panels Plugin 1.0 - Plugin by Atlassian Software Systems - Enabled - Project Role Actors Plugin 1.0 - Plugin by Atlassian Software Systems - Enabled - RPC JIRA Plugin 3.8 - Plugin by Atlassian Software Systems Pty Ltd - Enabled - Renderer Plugin 1.0 - Plugin by Atlassian Software Systems - Enabled - Reports Plugin 1.0 - Plugin by Atlassian Software Systems - Enabled - Subversion Plugin 0.9.9 - Plugin by Atlassian Software Systems Pty Ltd - Enabled - Top Navigation Bar Sections 1.0 - Plugin by Atlassian Software Systems - Enabled - User Navigation Bar Sections 1.0 - Plugin by Atlassian Software Systems - Enabled - View Project Operations Sections 1.0 - Plugin by Atlassian Software Systems - Enabled - Web Resources Plugin 1.0 - Plugin by Atlassian Software Systems Pty Ltd - Enabled - Webwork Plugin 1.0 - Plugin by Atlassian Software Systems - Enabled - Wiki Renderer Macros Plugin 1.0 - Plugin by Atlassian Software Systems - Enabled - Workday Jira Plugin 1.0 - Plugin by Workday - Enabled - Workflow Plugin 1.0 - Plugin by Atlassian Software Systems - Enabled
    via by Jeff Schnitter,
  • When uploading a document in jira using Firefox i get the following error: * Error instantiating webwork.multipart.parser.class: com.atlassian.jira.web.JiraMultipartRequestWrapper(original message: null) * The issue no longer exists. And then i click on attach and get the following error: System Error A system error has occurred. If this problem persists - please notify your JIRA administrator of this problem. If you are an administrator, please try submitting this problem via the Support Request Page. Else, please create a support issue on our support system at http://support.atlassian.com with the following information: 1. a description of your problem 2. cut & paste the error and system information found below 3. attach the application server log file Cause: com.atlassian.jira.exception.IssueNotFoundException: Issue with id 'null' or key 'null' could not be found in the system Stack Trace: [hide] com.atlassian.jira.exception.IssueNotFoundException: Issue with id 'null' or key 'null' could not be found in the system at com.atlassian.jira.web.action.issue.AbstractIssueSelectAction.getIssue(AbstractIssueSelectAction.java:85) at com.atlassian.jira.web.action.issue.AttachFile.doValidation(AttachFile.java:147) at webwork.action.ActionSupport.validate(ActionSupport.java:373) at webwork.action.ActionSupport.execute(ActionSupport.java:150) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:51) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:132) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:178) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55) at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:38) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:177) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132) at com.atlassian.jira.web.filters.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:25) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.johnson.filters.JohnsonFilter.doFilter(JohnsonFilter.java:91) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.gzip.GzipFilter.doFilter(GzipFilter.java:72) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:744) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) at java.lang.Thread.run(Thread.java:534) Referer URL: http://moe.fbsdata.com:8080/secure/AttachFile.jspa Build Information: Uptime: 6 days, 23 hours, 10 seconds Edition: Professional Version: 3.4.2 Build Number: 108 Server Information: Application Server: Apache Tomcat/5.5.9 Servlet Version: 2.4 Memory Information: Total Memory: 254 MB Free Memory: 81 MB Used Memory: 173 MB System Information: System Date: Tuesday, 10 Jan 2006 System Time: 14:09:19 Java Version: 1.4.2_03 Java Vendor: Sun Microsystems Inc. JVM Version: 1.0 JVM Vendor: Sun Microsystems Inc. JVM Implementation Version: 1.4.2_03-b02 Java Runtime: Java(TM) 2 Runtime Environment, Standard Edition Java VM: Java HotSpot(TM) Client VM User Name: jira User Timezone: America/Chicago User Locale: English (United States) System Encoding: ISO-8859-15 Operating System: Linux 2.4.18-10smp OS Architecture: i386 Application Server Container: Apache Tomcat/5.5.9 Database type: mysql Database JNDI address: java:comp/env/jdbc/JiraDS Request Information: Request URL: http://moe.fbsdata.com:8080/500page.jsp - Scheme: http - Server: moe.fbsdata.com - Port: 8080 - URI: /500page.jsp - - Context Path: - - Servlet Path: /500page.jsp - - Path Info: null - - Query String: Request Attributes: - javax.servlet.forward.request_uri : /secure/AttachFile.jspa - javax.servlet.forward.context_path : - javax.servlet.forward.servlet_path : /secure/AttachFile.jspa - javax.servlet.forward.path_info : /500page.jsp - javax.servlet.error.message : - javax.servlet.error.exception : javax.servlet.ServletException: Issue with id 'null' or key 'null' could not be found in the system - os_securityfilter_already_filtered : true - com.atlassian.jira.web.filters.ActionCleanupDelayFilter : true - com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true - javax.servlet.error.request_uri : /secure/AttachFile.jspa - javax.servlet.error.status_code : 500 - __sitemesh__filterapplied : true - jira.webwork.cleanup : false - javax.servlet.error.servlet_name : action - com.atlassian.jira.web.filters.gzip.GzipFilter_already_filtered : true - atlassian.core.seraph.original.url : /secure/AttachFile.jspa - loginfilter.already.filtered : true - webwork.result : Value stack =========== =========== Request Logging: 0 log statements generated by this request:
    via by Steve Eli,
  • This error seems to be very similar to JRA-11539, which indicated a fix was delivered in 3.7. Here's how to recreate this problem: 1) Browse an issue. 2) Allow session to timeout. 3) Click on 'Comment on this issue'. 4) JIRA will force you to enter credentials to log back in. 5) You'll get stack trace. I've had two users encounter this problem this week and I was able to recreate it. com.atlassian.jira.exception.IssueNotFoundException: Issue with id 'null' or key 'null' could not be found in the system at com.atlassian.jira.web.action.issue.AbstractIssueSelectAction.getIssue(AbstractIssueSelectAction.java:90) at com.atlassian.jira.web.action.issue.AbstractIssueSelectAction.getIssueObject(AbstractIssueSelectAction.java:348) at com.atlassian.jira.web.action.issue.AbstractIssueSelectAction.getSummaryIssue(AbstractIssueSelectAction.java:368) at org.apache.jsp.decorators.issuesummary_jsp._jspService(issuesummary_jsp.java:186) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:334) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672) at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:574) at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:499) at com.opensymphony.module.sitemesh.filter.PageFilter.writeDecorator(PageFilter.java:173) at com.opensymphony.module.sitemesh.filter.PageFilter.applyDecorator(PageFilter.java:158) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:62) at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:38) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:181) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132) at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:16) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.RequestCleanupFilter.doFilter(RequestCleanupFilter.java:49) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.johnson.filters.JohnsonFilter.doFilter(JohnsonFilter.java:91) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.gzip.GzipFilter.doFilter(GzipFilter.java:72) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.appconsistency.db.DatabaseCompatibilityEnforcerFilter.doFilter(DatabaseCompatibilityEnforcerFilter.java:39) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:199) at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:282) at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:767) at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:697) at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:889) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) at java.lang.Thread.run(Thread.java:595) Referer URL: https://jira.workday.com/secure/Dashboard.jspa?os_destination=%2Fsecure%2FAddComment.jspa Build Information: Uptime: N/A Edition: Enterprise Version: 3.8 Build Number: 209 Atlassian Partner: null Installation Type: JIRA Standalone Server ID: AHZN-VP12-TKBA-7WX4 Server Information: Application Server: Apache Tomcat/5.5.20 Servlet Version: 2.4 File Paths: Location of entityengine.xml: file:/var/jira/atlassian-jira-enterprise-3.8-standalone/atlassian-jira/WEB-INF/classes/entityengine.xml Location of atlassian-jira.log: /var/jira/atlassian-jira-enterprise-3.8-standalone/bin/atlassian-jira.log Memory Information: Total Memory: 2943 MB Free Memory: 1375 MB Used Memory: 1568 MB System Information: System Date: Thursday, 19 Apr 2007 System Time: 14:06:44 Current Working Directory: /var/jira/atlassian-jira-enterprise-3.8-standalone/bin Java Version: 1.5.0_11 Java Vendor: Sun Microsystems Inc. JVM Version: 1.0 JVM Vendor: Sun Microsystems Inc. JVM Implementation Version: 1.5.0_11-b03 Java Runtime: Java(TM) 2 Runtime Environment, Standard Edition Java VM: Java HotSpot(TM) Server VM User Name: wd-jira User Timezone: GMT-07 User Locale: English (United States) System Encoding: UTF-8 Operating System: Linux 2.6.9-42.0.10.ELsmp OS Architecture: i386 Application Server Container: Database type: mysql Database JNDI address: java:comp/env/jdbc/JiraDS Database URL: Hidden Database version: 5.0.27-standard-log Database driver: MySQL-AB JDBC Driver mysql-connector-java-3.0.17-ga ( $Date: 2005/04/06 14:12:56 $, $Revision: 1.27.2.47 $ ) External user management: OFF Request Information: - Request URL: https://jira.workday.com/500page.jsp - Scheme: https - Server: jira.workday.com - Port: 443 - URI: /500page.jsp - Context Path: - - Servlet Path: /500page.jsp - - Path Info: null - - Query String: Request Attributes - javax.servlet.forward.request_uri : /secure/AddComment.jspa - javax.servlet.forward.context_path : - javax.servlet.forward.servlet_path : /secure/AddComment.jspa - javax.servlet.forward.path_info : /500page.jsp - javax.servlet.error.message : - javax.servlet.error.exception : org.apache.jasper.JasperException: Issue with id 'null' or key 'null' could not be found in the system - action : com.atlassian.jira.web.action.issue.AddComment@1d2fbcd - os_securityfilter_already_filtered : true - __sitemesh__using_stream : false - com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true - com.atlassian.jira.web.filters.ActionCleanupDelayFilter : true - javax.servlet.error.request_uri : /secure/AddComment.jspa - jira.webwork.generic.dispatcher : webwork.dispatcher.GenericDispatcher@917dcd - javax.servlet.error.status_code : 500 - com.atlassian.jira.web.filters.RequestCleanupFilter_already_filtered : true - webwork.view_uri : /secure/views/issue/addcomment.jsp - jira.webwork.cleanup : false - __sitemesh__filterapplied : true - javax.servlet.error.servlet_name : action - com.atlassian.jira.web.filters.gzip.GzipFilter_already_filtered : true - modifierKey : Alt+Shift - webwork.valuestack.head : com.atlassian.jira.web.action.issue.AddComment@1d2fbcd - loginfilter.already.filtered : true - atlassian.core.seraph.original.url : /secure/AddComment.jspa - webwork.result : Value stack =========== =========== - webwork.request_uri : /secure/AddComment.jspa - __sitemesh__page : com.opensymphony.module.sitemesh.parser.FastPage@1da3390 Request Logging 0 log statements generated by this request: Listeners - Issue Cache Listener (com.atlassian.jira.event.listeners.cache.IssueCacheListener) - Issue Index Listener (com.atlassian.jira.event.listeners.search.IssueIndexListener) - Mail Listener (com.atlassian.jira.event.listeners.mail.MailListener) Services - Backup Service (com.atlassian.jira.service.services.export.ExportService) - Delay: 60 minutes - USEZIP: Zip - DIR_NAME: /backup/jira - Mail Queue Service (com.atlassian.jira.service.services.mail.MailQueueService) - Delay: 1 minutes - Subversion Revision Indexing Service (com.atlassian.jira.plugin.ext.subversion.revisions.RevisionIndexService) - Delay: 5 minutes Plugins - Admin Menu Sections 1.0 - Plugin by Atlassian Software Systems - Enabled - Browse Project Operations Sections 1.0 - Plugin by Atlassian Software Systems - Enabled - Charting & Reporting 1.3.4 - Plugin by Atlassian Software Systems Pty Ltd - Enabled - Custom Field Types & Searchers 1.0 - Plugin by Atlassian Software Systems - Enabled - Issue Operations Plugin 1.0 - Plugin by Atlassian Software Systems - Enabled - Issue Tab Panels Plugin 1.0 - Plugin by Atlassian Software Systems - Enabled - Issue Views Plugin 1.0 - Plugin by Atlassian Software Systems - Enabled - Portlets Plugin 1.0 - Plugin by Atlassian Software Systems - Enabled - Preset Filters Sections 1.0 - Plugin by Atlassian Software Systems - Enabled - Project Panels Plugin 1.0 - Plugin by Atlassian Software Systems - Enabled - Project Role Actors Plugin 1.0 - Plugin by Atlassian Software Systems - Enabled - RPC JIRA Plugin 3.8 - Plugin by Atlassian Software Systems Pty Ltd - Enabled - Renderer Plugin 1.0 - Plugin by Atlassian Software Systems - Enabled - Reports Plugin 1.0 - Plugin by Atlassian Software Systems - Enabled - Subversion Plugin 0.9.9 - Plugin by Atlassian Software Systems Pty Ltd - Enabled - Top Navigation Bar Sections 1.0 - Plugin by Atlassian Software Systems - Enabled - User Navigation Bar Sections 1.0 - Plugin by Atlassian Software Systems - Enabled - View Project Operations Sections 1.0 - Plugin by Atlassian Software Systems - Enabled - Web Resources Plugin 1.0 - Plugin by Atlassian Software Systems Pty Ltd - Enabled - Webwork Plugin 1.0 - Plugin by Atlassian Software Systems - Enabled - Wiki Renderer Macros Plugin 1.0 - Plugin by Atlassian Software Systems - Enabled - Workday Jira Plugin 1.0 - Plugin by Workday - Enabled - Workflow Plugin 1.0 - Plugin by Atlassian Software Systems - Enabled
    via by Jeff Schnitter,
    • com.atlassian.jira.exception.IssueNotFoundException: Issue with id '10716' or key 'null' could not be found in the system at com.atlassian.jira.web.action.issue.AbstractIssueSelectAction.getIssue(AbstractIssueSelectAction.java:111) at com.atlassian.jira.web.action.issue.AddComment.isAbleToComment(AddComment.java:59) at com.atlassian.jira.web.action.issue.AddComment.doDefault(AddComment.java:42) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:61) at webwork.util.InjectionUtils.invoke(InjectionUtils.java:52) at webwork.action.ActionSupport.invokeCommand(ActionSupport.java:417) at webwork.action.ActionSupport.execute(ActionSupport.java:146) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:58) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:141) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:181) at javax.servlet.http.HttpServlet.service(HttpServlet.java:803) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:154) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:133) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55) at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:40) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:206) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:131) at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:69) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
    No Bugmate found.