java.lang.NullPointerException

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    NPE JspRuntimeLibrary.getContextRelativePath

    Google Groups | 7 years ago | Jon
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    I recently reconfigured some portlets on my dashboard - now I can't get into JIRA. This ONLY affects my user account - other users are unaffected. After typing in username and password, I get: (effectively cannot access ANYTHING in JIRA) System Error A system error has occurred. This may or may not be a problem. If this problem happens again - please notify your JIRA administrator of this problem. If you are an administrator, please try submitting this problem via the Support Request Page. If you experience problems getting to this support page, please send an email to jira-support@atlassian.com with the following information: 1. a description of your problem 2. cut & paste the error and system information found below 3. attach the application server log file Cause: java.lang.NullPointerException Stack Trace: [hide] java.lang.NullPointerException at org.apache.jasper.runtime.JspRuntimeLibrary.getContextRelativePath(JspRuntimeLibrary.java:774) at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:819) at org.apache.jsp.dashboard_jsp._jspService(dashboard_jsp.java:131) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:137) at javax.servlet.http.HttpServlet.service(HttpServlet.java:853) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:210) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:295) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:241) at javax.servlet.http.HttpServlet.service(HttpServlet.java:853) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:684) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:432) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:356) at webwork.dispatcher.ServletDispatcher.service(ServletDispatcher.java:213) at javax.servlet.http.HttpServlet.service(HttpServlet.java:853) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:129) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:61) at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:39) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193) at com.atlassian.core.security.SecurityFilter.doFilter(SecurityFilter.java:170) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193) at com.atlassian.core.security.LoginFilter.doFilter(LoginFilter.java:190) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193) at com.atlassian.jira.web.filters.AppConsistencyFilter.doFilter(AppConsistencyFilter.java:92) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193) at com.atlassian.jira.web.filters.EncodingFilter.doFilter(EncodingFilter.java:53) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:256) at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995) at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2416) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180) at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643) at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:171) at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:172) at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174) at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995) at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:223) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:601) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:392) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:565) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:619) at java.lang.Thread.run(Thread.java:536) System Information: System Date: Wednesday, 08 Oct 2003 System Time: 13:36:15 Java Version: 1.4.1_02 Java Vendor: Sun Microsystems Inc. JVM Version: 1.0 JVM Vendor: Sun Microsystems Inc. JVM Implementation Version: 1.4.1_02-b06 Java Runtime: Java(TM) 2 Runtime Environment, Standard Edition Java VM: Java HotSpot(TM) Server VM User Name: root User Timezone: America/New_York Operating System: Linux 2.4.18-24.8.0smp OS Architecture: i386 Application Server Container: Apache Tomcat/4.1.27 Total Memory: 126 MB Free Memory: 63 MB Used Memory: 63 MB Uptime: 3 hours, 35 minutes, 17 seconds Edition: Professional Version: 2.4.1 Build Number: 55

    Atlassian JIRA | 1 decade ago | Rob McConnell
    java.lang.NullPointerException

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    Root Cause Analysis

    1. java.lang.NullPointerException

      No message provided

      at org.apache.jasper.runtime.JspRuntimeLibrary.getContextRelativePath()
    2. GWT dev
      JspRuntimeLibrary.getContextRelativePath
      1. org.apache.jasper.runtime.JspRuntimeLibrary.getContextRelativePath(JspRuntimeLibrary.java:908)
      1 frame