com.atlassian.license.LicenseException: License string or hash are null. 2014-09-06 05:28:54.202566500 at com.atlassian.license.LicensePair.<init>(LicensePair.java:73) 2014-09-06 05:28:54.202577500 at com.atlassian.confluence.extra.calendar3.license.LicenseAccessor.getProductLicenseString(LicenseAccessor.java:271) 2014-09-06 05:28:54.202578500 at com.atlassian.confluence.extra.calendar3.license.LicenseAccessor.isOnDemandLicense(LicenseAccessor.java:220) 2014-09-06 05:28:54.202578500 at com.atlassian.confluence.extra.calendar3.condition.OnDemandWebItemCondition.shouldDisplay(OnDemandWebItemCondition.java:19) 2014-09-06 05:28:54.202580500 at com.atlassian.confluence.extra.calendar3.condition.CalendarCondition.shouldDisplay(CalendarCondition.java:21) 2014-09-06 05:28:54.202581500 at com.atlassian.confluence.plugin.descriptor.web.conditions.BaseConfluenceCondition.shouldDisplay(BaseConfluenceCondition.java:38) 2014-09-06 05:28:54.202584500 at com.atlassian.plugin.web.conditions.AndCompositeCondition.shouldDisplay(AndCompositeCondition.java:14) 2014-09-06 05:28:54.202585500 at com.atlassian.plugin.web.conditions.AndCompositeCondition.shouldDisplay(AndCompositeCondition.java:14) 2014-09-06 05:28:54.202585500 at com.atlassian.plugin.web.DefaultWebInterfaceManager.filterFragmentsByCondition(DefaultWebInterfaceManager.java:172) 2014-09-06 05:28:54.202587500 at com.atlassian.plugin.web.DefaultWebInterfaceManager.getDisplayableItems(DefaultWebInterfaceManager.java:103)

Atlassian JIRA | Azwandi Mohd Aris | 3 years ago
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  1. 0

    In some OnDemand instances which appear to have subscribed (and have current subscription) Team Calendar, the following error message clutters the Confluence log: {code} 2014-09-06 05:28:54.202563500 2014-09-06 05:28:54,199 ERROR [TP-Processor6] [extra.calendar3.license.LicenseAccessor] isOnDemandLicense There seems to be a problem with the Confluence license... 2014-09-06 05:28:54.202565500 -- url: /wiki/display/intranet/My+Page | userName: sysadmin | referer: https://mydomain.atlassian.net/wiki/display/TEST/Home 2014-09-06 05:28:54.202566500 com.atlassian.license.LicenseException: License string or hash are null. 2014-09-06 05:28:54.202566500 at com.atlassian.license.LicensePair.<init>(LicensePair.java:73) 2014-09-06 05:28:54.202577500 at com.atlassian.confluence.extra.calendar3.license.LicenseAccessor.getProductLicenseString(LicenseAccessor.java:271) 2014-09-06 05:28:54.202578500 at com.atlassian.confluence.extra.calendar3.license.LicenseAccessor.isOnDemandLicense(LicenseAccessor.java:220) 2014-09-06 05:28:54.202578500 at com.atlassian.confluence.extra.calendar3.condition.OnDemandWebItemCondition.shouldDisplay(OnDemandWebItemCondition.java:19) 2014-09-06 05:28:54.202580500 at com.atlassian.confluence.extra.calendar3.condition.CalendarCondition.shouldDisplay(CalendarCondition.java:21) 2014-09-06 05:28:54.202581500 at com.atlassian.confluence.plugin.descriptor.web.conditions.BaseConfluenceCondition.shouldDisplay(BaseConfluenceCondition.java:38) 2014-09-06 05:28:54.202584500 at com.atlassian.plugin.web.conditions.AndCompositeCondition.shouldDisplay(AndCompositeCondition.java:14) 2014-09-06 05:28:54.202585500 at com.atlassian.plugin.web.conditions.AndCompositeCondition.shouldDisplay(AndCompositeCondition.java:14) 2014-09-06 05:28:54.202585500 at com.atlassian.plugin.web.DefaultWebInterfaceManager.filterFragmentsByCondition(DefaultWebInterfaceManager.java:172) 2014-09-06 05:28:54.202587500 at com.atlassian.plugin.web.DefaultWebInterfaceManager.getDisplayableItems(DefaultWebInterfaceManager.java:103) 2014-09-06 05:28:54.202588500 at com.atlassian.confluence.plugin.descriptor.web.ConfluenceWebInterfaceManager.getDisplayableItems(ConfluenceWebInterfaceManager.java:88) 2014-09-06 05:28:54.202588500 at sun.reflect.GeneratedMethodAccessor6383.invoke(Unknown Source) 2014-09-06 05:28:54.202590500 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) {code} This appears in almost every request to Confluence pages.

    Atlassian JIRA | 3 years ago | Azwandi Aris [Atlassian]
    com.atlassian.license.LicenseException: License string or hash are null. 2014-09-06 05:28:54.202566500 at com.atlassian.license.LicensePair.<init>(LicensePair.java:73) 2014-09-06 05:28:54.202577500 at com.atlassian.confluence.extra.calendar3.license.LicenseAccessor.getProductLicenseString(LicenseAccessor.java:271) 2014-09-06 05:28:54.202578500 at com.atlassian.confluence.extra.calendar3.license.LicenseAccessor.isOnDemandLicense(LicenseAccessor.java:220) 2014-09-06 05:28:54.202578500 at com.atlassian.confluence.extra.calendar3.condition.OnDemandWebItemCondition.shouldDisplay(OnDemandWebItemCondition.java:19) 2014-09-06 05:28:54.202580500 at com.atlassian.confluence.extra.calendar3.condition.CalendarCondition.shouldDisplay(CalendarCondition.java:21) 2014-09-06 05:28:54.202581500 at com.atlassian.confluence.plugin.descriptor.web.conditions.BaseConfluenceCondition.shouldDisplay(BaseConfluenceCondition.java:38) 2014-09-06 05:28:54.202584500 at com.atlassian.plugin.web.conditions.AndCompositeCondition.shouldDisplay(AndCompositeCondition.java:14) 2014-09-06 05:28:54.202585500 at com.atlassian.plugin.web.conditions.AndCompositeCondition.shouldDisplay(AndCompositeCondition.java:14) 2014-09-06 05:28:54.202585500 at com.atlassian.plugin.web.DefaultWebInterfaceManager.filterFragmentsByCondition(DefaultWebInterfaceManager.java:172) 2014-09-06 05:28:54.202587500 at com.atlassian.plugin.web.DefaultWebInterfaceManager.getDisplayableItems(DefaultWebInterfaceManager.java:103)
  2. 0

    In some OnDemand instances which appear to have subscribed (and have current subscription) Team Calendar, the following error message clutters the Confluence log: {code} 2014-09-06 05:28:54.202563500 2014-09-06 05:28:54,199 ERROR [TP-Processor6] [extra.calendar3.license.LicenseAccessor] isOnDemandLicense There seems to be a problem with the Confluence license... 2014-09-06 05:28:54.202565500 -- url: /wiki/display/intranet/My+Page | userName: sysadmin | referer: https://mydomain.atlassian.net/wiki/display/TEST/Home 2014-09-06 05:28:54.202566500 com.atlassian.license.LicenseException: License string or hash are null. 2014-09-06 05:28:54.202566500 at com.atlassian.license.LicensePair.<init>(LicensePair.java:73) 2014-09-06 05:28:54.202577500 at com.atlassian.confluence.extra.calendar3.license.LicenseAccessor.getProductLicenseString(LicenseAccessor.java:271) 2014-09-06 05:28:54.202578500 at com.atlassian.confluence.extra.calendar3.license.LicenseAccessor.isOnDemandLicense(LicenseAccessor.java:220) 2014-09-06 05:28:54.202578500 at com.atlassian.confluence.extra.calendar3.condition.OnDemandWebItemCondition.shouldDisplay(OnDemandWebItemCondition.java:19) 2014-09-06 05:28:54.202580500 at com.atlassian.confluence.extra.calendar3.condition.CalendarCondition.shouldDisplay(CalendarCondition.java:21) 2014-09-06 05:28:54.202581500 at com.atlassian.confluence.plugin.descriptor.web.conditions.BaseConfluenceCondition.shouldDisplay(BaseConfluenceCondition.java:38) 2014-09-06 05:28:54.202584500 at com.atlassian.plugin.web.conditions.AndCompositeCondition.shouldDisplay(AndCompositeCondition.java:14) 2014-09-06 05:28:54.202585500 at com.atlassian.plugin.web.conditions.AndCompositeCondition.shouldDisplay(AndCompositeCondition.java:14) 2014-09-06 05:28:54.202585500 at com.atlassian.plugin.web.DefaultWebInterfaceManager.filterFragmentsByCondition(DefaultWebInterfaceManager.java:172) 2014-09-06 05:28:54.202587500 at com.atlassian.plugin.web.DefaultWebInterfaceManager.getDisplayableItems(DefaultWebInterfaceManager.java:103) 2014-09-06 05:28:54.202588500 at com.atlassian.confluence.plugin.descriptor.web.ConfluenceWebInterfaceManager.getDisplayableItems(ConfluenceWebInterfaceManager.java:88) 2014-09-06 05:28:54.202588500 at sun.reflect.GeneratedMethodAccessor6383.invoke(Unknown Source) 2014-09-06 05:28:54.202590500 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) {code} This appears in almost every request to Confluence pages.

    Atlassian JIRA | 3 years ago | Azwandi Mohd Aris
    com.atlassian.license.LicenseException: License string or hash are null. 2014-09-06 05:28:54.202566500 at com.atlassian.license.LicensePair.<init>(LicensePair.java:73) 2014-09-06 05:28:54.202577500 at com.atlassian.confluence.extra.calendar3.license.LicenseAccessor.getProductLicenseString(LicenseAccessor.java:271) 2014-09-06 05:28:54.202578500 at com.atlassian.confluence.extra.calendar3.license.LicenseAccessor.isOnDemandLicense(LicenseAccessor.java:220) 2014-09-06 05:28:54.202578500 at com.atlassian.confluence.extra.calendar3.condition.OnDemandWebItemCondition.shouldDisplay(OnDemandWebItemCondition.java:19) 2014-09-06 05:28:54.202580500 at com.atlassian.confluence.extra.calendar3.condition.CalendarCondition.shouldDisplay(CalendarCondition.java:21) 2014-09-06 05:28:54.202581500 at com.atlassian.confluence.plugin.descriptor.web.conditions.BaseConfluenceCondition.shouldDisplay(BaseConfluenceCondition.java:38) 2014-09-06 05:28:54.202584500 at com.atlassian.plugin.web.conditions.AndCompositeCondition.shouldDisplay(AndCompositeCondition.java:14) 2014-09-06 05:28:54.202585500 at com.atlassian.plugin.web.conditions.AndCompositeCondition.shouldDisplay(AndCompositeCondition.java:14) 2014-09-06 05:28:54.202585500 at com.atlassian.plugin.web.DefaultWebInterfaceManager.filterFragmentsByCondition(DefaultWebInterfaceManager.java:172) 2014-09-06 05:28:54.202587500 at com.atlassian.plugin.web.DefaultWebInterfaceManager.getDisplayableItems(DefaultWebInterfaceManager.java:103)

    Root Cause Analysis

    1. com.atlassian.license.LicenseException

      License string or hash are null. 2014-09-06 05:28:54.202566500 at com.atlassian.license.LicensePair.<init>(LicensePair.java:73) 2014-09-06 05:28:54.202577500 at com.atlassian.confluence.extra.calendar3.license.LicenseAccessor.getProductLicenseString(LicenseAccessor.java:271) 2014-09-06 05:28:54.202578500 at com.atlassian.confluence.extra.calendar3.license.LicenseAccessor.isOnDemandLicense(LicenseAccessor.java:220) 2014-09-06 05:28:54.202578500 at com.atlassian.confluence.extra.calendar3.condition.OnDemandWebItemCondition.shouldDisplay(OnDemandWebItemCondition.java:19) 2014-09-06 05:28:54.202580500 at com.atlassian.confluence.extra.calendar3.condition.CalendarCondition.shouldDisplay(CalendarCondition.java:21) 2014-09-06 05:28:54.202581500 at com.atlassian.confluence.plugin.descriptor.web.conditions.BaseConfluenceCondition.shouldDisplay(BaseConfluenceCondition.java:38) 2014-09-06 05:28:54.202584500 at com.atlassian.plugin.web.conditions.AndCompositeCondition.shouldDisplay(AndCompositeCondition.java:14) 2014-09-06 05:28:54.202585500 at com.atlassian.plugin.web.conditions.AndCompositeCondition.shouldDisplay(AndCompositeCondition.java:14) 2014-09-06 05:28:54.202585500 at com.atlassian.plugin.web.DefaultWebInterfaceManager.filterFragmentsByCondition(DefaultWebInterfaceManager.java:172) 2014-09-06 05:28:54.202587500 at com.atlassian.plugin.web.DefaultWebInterfaceManager.getDisplayableItems(DefaultWebInterfaceManager.java:103)

      at com.atlassian.confluence.plugin.descriptor.web.ConfluenceWebInterfaceManager.getDisplayableItems()
    2. com.atlassian.confluence
      ConfluenceWebInterfaceManager.getDisplayableItems
      1. com.atlassian.confluence.plugin.descriptor.web.ConfluenceWebInterfaceManager.getDisplayableItems(ConfluenceWebInterfaceManager.java:88)
      1 frame
    3. Java RT
      GeneratedMethodAccessor6383.invoke
      1. sun.reflect.GeneratedMethodAccessor6383.invoke(Unknown Source)
      1 frame