oracle.apps.fnd.wf.mailer.FormatterException: Problem parsing XML-> org.xml.sax.SAXException: Problem handling the RESOURCE content -> java.io.IOException: Problem encountered when getting message content. For full details ensure component log level is STATEMENT and FND:Diagnostics profile option is enabled.

Oracle Community | user12478652 | 3 years ago
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    Workflow mailer coming down every day morning (R12.1.3)

    Oracle Community | 3 years ago | user12478652
    oracle.apps.fnd.wf.mailer.FormatterException: Problem parsing XML-> org.xml.sax.SAXException: Problem handling the RESOURCE content -> java.io.IOException: Problem encountered when getting message content. For full details ensure component log level is STATEMENT and FND:Diagnostics profile option is enabled.

    Root Cause Analysis

    1. oracle.apps.fnd.wf.mailer.FormatterException

      Problem parsing XML-> org.xml.sax.SAXException: Problem handling the RESOURCE content -> java.io.IOException: Problem encountered when getting message content. For full details ensure component log level is STATEMENT and FND:Diagnostics profile option is enabled.

      at oracle.apps.fnd.wf.mailer.NotificationFormatter.handleResEndTag()
    2. oracle.apps.fnd
      NotificationFormatter.handleResEndTag
      1. oracle.apps.fnd.wf.mailer.NotificationFormatter.handleResEndTag(NotificationFormatter.java:3497)
      1 frame