com.google.template.soy.tofu.SoyTofuException: In template navlinks.templates.appswitcher.switcher: When evaluating "showAppSwitcher()": Error while computing function "showAppSwitcher()": null @400000005208c13011b2c4f4 at com.google.template.soy.tofu.internal.BaseTofu.renderMainHelper(BaseTofu.java:341) @400000005208c13011b2c8dc at com.google.template.soy.tofu.internal.BaseTofu.renderMain(BaseTofu.java:300) @400000005208c13011b2c8dc at com.google.template.soy.tofu.internal.BaseTofu.access$100(BaseTofu.java:56) @400000005208c13011b2d494 at com.google.template.soy.tofu.internal.BaseTofu$RendererImpl.render(BaseTofu.java:427) @400000005208c13011b2d494 at com.atlassian.soy.impl.DefaultSoyManager.render(DefaultSoyManager.java:112) @400000005208c13011b2e434 at com.atlassian.soy.impl.SoyTemplateRendererImpl.render(SoyTemplateRendererImpl.java:40) @400000005208c13011b2e81c at com.atlassian.soy.impl.SoyTemplateRendererImpl.render(SoyTemplateRendererImpl.java:33) @400000005208c13011b2e81c at com.atlassian.soy.impl.SoyTemplateRendererImpl.render(SoyTemplateRendererImpl.java:26) 400000005208c132204e9394 2013-08-12 13:04:08,539 TP-Processor2 ERROR username 784x3344x1 e03cso /rest/menu/latest/admin [common.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service @400000005208c132204e9f4c java.lang.NullPointerException @400000005208c132204e9f4c at com.atlassian.plugins.navlink.producer.navigation.NavigationLinkPredicates$KeyEquals.apply(NavigationLinkPredicates.java:31) @400000005208c132204ea334 at com.atlassian.plugins.navlink.producer.navigation.NavigationLinkPredicates$KeyEquals.apply(NavigationLinkPredicates.java:19) @400000005208c132204ec65c at com.google.common.collect.Iterators$7.computeNext(Iterators.java:645) @400000005208c132204ec65c at com.google.common.collect.AbstractIterator.tryToComputeNext(AbstractIterator.java:141)

Atlassian JIRA | Ivan Maduro | 4 years ago
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  1. 0

    After the last maintenance the Navigation bar at the top of the page is missing. JIRA will still show content, but without the navigation bar it's not possible to create issues or to browse through issues. *How to Fix* Contact [Atlassian Support|https://support.atlassian.com] to have this fixed for you. This will involve a short (10-15 minutes) restart of JIRA. Afterward the enabled/disabled addon preferences will be back to default. _No data in the addons themselves will be lost_ *Error messages* The following errors appear in the JIRA logs {noformat} @400000005208c13011af560c 2013-08-12 13:04:06,295 TP-Processor6 ERROR username 784x3313x1 e03cso /browse/KEY [jira.plugin.navigation.HeaderFooterRendering] Unable to build top navigation from 'com.atlassian.jira.plugin.headernav.ModernPluggableTopNavigation' because of 'In template navlinks.templates.appswitcher.switcher: When evaluating "showAppSwitcher()": Error while computing function "showAppSwitcher()": null' @400000005208c13011af65ac com.google.template.soy.tofu.SoyTofuException: In template navlinks.templates.appswitcher.switcher: When evaluating "showAppSwitcher()": Error while computing function "showAppSwitcher()": null @400000005208c13011b2c4f4 at com.google.template.soy.tofu.internal.BaseTofu.renderMainHelper(BaseTofu.java:341) @400000005208c13011b2c8dc at com.google.template.soy.tofu.internal.BaseTofu.renderMain(BaseTofu.java:300) @400000005208c13011b2c8dc at com.google.template.soy.tofu.internal.BaseTofu.access$100(BaseTofu.java:56) @400000005208c13011b2d494 at com.google.template.soy.tofu.internal.BaseTofu$RendererImpl.render(BaseTofu.java:427) @400000005208c13011b2d494 at com.atlassian.soy.impl.DefaultSoyManager.render(DefaultSoyManager.java:112) @400000005208c13011b2e434 at com.atlassian.soy.impl.SoyTemplateRendererImpl.render(SoyTemplateRendererImpl.java:40) @400000005208c13011b2e81c at com.atlassian.soy.impl.SoyTemplateRendererImpl.render(SoyTemplateRendererImpl.java:33) @400000005208c13011b2e81c at com.atlassian.soy.impl.SoyTemplateRendererImpl.render(SoyTemplateRendererImpl.java:26) 400000005208c132204e9394 2013-08-12 13:04:08,539 TP-Processor2 ERROR username 784x3344x1 e03cso /rest/menu/latest/admin [common.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service @400000005208c132204e9f4c java.lang.NullPointerException @400000005208c132204e9f4c at com.atlassian.plugins.navlink.producer.navigation.NavigationLinkPredicates$KeyEquals.apply(NavigationLinkPredicates.java:31) @400000005208c132204ea334 at com.atlassian.plugins.navlink.producer.navigation.NavigationLinkPredicates$KeyEquals.apply(NavigationLinkPredicates.java:19) @400000005208c132204ec65c at com.google.common.collect.Iterators$7.computeNext(Iterators.java:645) @400000005208c132204ec65c at com.google.common.collect.AbstractIterator.tryToComputeNext(AbstractIterator.java:141) @400000005208c132204eca44 at com.google.common.collect.AbstractIterator.hasNext(AbstractIterator.java:136) @400000005208c132204eca44 at com.google.common.collect.Sets.newHashSet(Sets.java:230) @400000005208c132204ed214 at com.google.common.collect.Sets.newHashSet(Sets.java:210) @400000005208c132204ed214 at com.atlassian.plugins.navlink.producer.navigation.services.LocalNavigationLinkServiceImpl.matching(LocalNavigationLinkServiceImpl.java:48) @400000005208c132204ed5fc at com.atlassian.plugins.navlink.consumer.menu.services.DefaultMenuService.getLocalNavigationLinks(DefaultMenuService.java:151) @400000005208c132204ee1b4 at com.atlassian.plugins.navlink.consumer.menu.services.DefaultMenuService.getMenuItems(DefaultMenuService.java:49) @400000005208c132204ee59c at com.atlassian.plugins.navlink.consumer.menu.rest.MenuResource.getMenuByKey(MenuResource.java:44) @400000005208c132204ee59c at sun.reflect.GeneratedMethodAccessor956.invoke(Unknown Source) @400000005208c132204eed6c at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) @400000005208c132204eed6c at java.lang.reflect.Method.invoke(Method.java:597) {noformat}

    Atlassian JIRA | 4 years ago | Ivan Maduro
    com.google.template.soy.tofu.SoyTofuException: In template navlinks.templates.appswitcher.switcher: When evaluating "showAppSwitcher()": Error while computing function "showAppSwitcher()": null @400000005208c13011b2c4f4 at com.google.template.soy.tofu.internal.BaseTofu.renderMainHelper(BaseTofu.java:341) @400000005208c13011b2c8dc at com.google.template.soy.tofu.internal.BaseTofu.renderMain(BaseTofu.java:300) @400000005208c13011b2c8dc at com.google.template.soy.tofu.internal.BaseTofu.access$100(BaseTofu.java:56) @400000005208c13011b2d494 at com.google.template.soy.tofu.internal.BaseTofu$RendererImpl.render(BaseTofu.java:427) @400000005208c13011b2d494 at com.atlassian.soy.impl.DefaultSoyManager.render(DefaultSoyManager.java:112) @400000005208c13011b2e434 at com.atlassian.soy.impl.SoyTemplateRendererImpl.render(SoyTemplateRendererImpl.java:40) @400000005208c13011b2e81c at com.atlassian.soy.impl.SoyTemplateRendererImpl.render(SoyTemplateRendererImpl.java:33) @400000005208c13011b2e81c at com.atlassian.soy.impl.SoyTemplateRendererImpl.render(SoyTemplateRendererImpl.java:26) 400000005208c132204e9394 2013-08-12 13:04:08,539 TP-Processor2 ERROR username 784x3344x1 e03cso /rest/menu/latest/admin [common.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service @400000005208c132204e9f4c java.lang.NullPointerException @400000005208c132204e9f4c at com.atlassian.plugins.navlink.producer.navigation.NavigationLinkPredicates$KeyEquals.apply(NavigationLinkPredicates.java:31) @400000005208c132204ea334 at com.atlassian.plugins.navlink.producer.navigation.NavigationLinkPredicates$KeyEquals.apply(NavigationLinkPredicates.java:19) @400000005208c132204ec65c at com.google.common.collect.Iterators$7.computeNext(Iterators.java:645) @400000005208c132204ec65c at com.google.common.collect.AbstractIterator.tryToComputeNext(AbstractIterator.java:141)
  2. 0

    After the last maintenance the Navigation bar at the top of the page is missing. JIRA will still show content, but without the navigation bar it's not possible to create issues or to browse through issues. *How to Fix* Contact [Atlassian Support|https://support.atlassian.com] to have this fixed for you. This will involve a short (10-15 minutes) restart of JIRA. Afterward the enabled/disabled addon preferences will be back to default. _No data in the addons themselves will be lost_ *Error messages* The following errors appear in the JIRA logs {noformat} @400000005208c13011af560c 2013-08-12 13:04:06,295 TP-Processor6 ERROR username 784x3313x1 e03cso /browse/KEY [jira.plugin.navigation.HeaderFooterRendering] Unable to build top navigation from 'com.atlassian.jira.plugin.headernav.ModernPluggableTopNavigation' because of 'In template navlinks.templates.appswitcher.switcher: When evaluating "showAppSwitcher()": Error while computing function "showAppSwitcher()": null' @400000005208c13011af65ac com.google.template.soy.tofu.SoyTofuException: In template navlinks.templates.appswitcher.switcher: When evaluating "showAppSwitcher()": Error while computing function "showAppSwitcher()": null @400000005208c13011b2c4f4 at com.google.template.soy.tofu.internal.BaseTofu.renderMainHelper(BaseTofu.java:341) @400000005208c13011b2c8dc at com.google.template.soy.tofu.internal.BaseTofu.renderMain(BaseTofu.java:300) @400000005208c13011b2c8dc at com.google.template.soy.tofu.internal.BaseTofu.access$100(BaseTofu.java:56) @400000005208c13011b2d494 at com.google.template.soy.tofu.internal.BaseTofu$RendererImpl.render(BaseTofu.java:427) @400000005208c13011b2d494 at com.atlassian.soy.impl.DefaultSoyManager.render(DefaultSoyManager.java:112) @400000005208c13011b2e434 at com.atlassian.soy.impl.SoyTemplateRendererImpl.render(SoyTemplateRendererImpl.java:40) @400000005208c13011b2e81c at com.atlassian.soy.impl.SoyTemplateRendererImpl.render(SoyTemplateRendererImpl.java:33) @400000005208c13011b2e81c at com.atlassian.soy.impl.SoyTemplateRendererImpl.render(SoyTemplateRendererImpl.java:26) 400000005208c132204e9394 2013-08-12 13:04:08,539 TP-Processor2 ERROR username 784x3344x1 e03cso /rest/menu/latest/admin [common.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service @400000005208c132204e9f4c java.lang.NullPointerException @400000005208c132204e9f4c at com.atlassian.plugins.navlink.producer.navigation.NavigationLinkPredicates$KeyEquals.apply(NavigationLinkPredicates.java:31) @400000005208c132204ea334 at com.atlassian.plugins.navlink.producer.navigation.NavigationLinkPredicates$KeyEquals.apply(NavigationLinkPredicates.java:19) @400000005208c132204ec65c at com.google.common.collect.Iterators$7.computeNext(Iterators.java:645) @400000005208c132204ec65c at com.google.common.collect.AbstractIterator.tryToComputeNext(AbstractIterator.java:141) @400000005208c132204eca44 at com.google.common.collect.AbstractIterator.hasNext(AbstractIterator.java:136) @400000005208c132204eca44 at com.google.common.collect.Sets.newHashSet(Sets.java:230) @400000005208c132204ed214 at com.google.common.collect.Sets.newHashSet(Sets.java:210) @400000005208c132204ed214 at com.atlassian.plugins.navlink.producer.navigation.services.LocalNavigationLinkServiceImpl.matching(LocalNavigationLinkServiceImpl.java:48) @400000005208c132204ed5fc at com.atlassian.plugins.navlink.consumer.menu.services.DefaultMenuService.getLocalNavigationLinks(DefaultMenuService.java:151) @400000005208c132204ee1b4 at com.atlassian.plugins.navlink.consumer.menu.services.DefaultMenuService.getMenuItems(DefaultMenuService.java:49) @400000005208c132204ee59c at com.atlassian.plugins.navlink.consumer.menu.rest.MenuResource.getMenuByKey(MenuResource.java:44) @400000005208c132204ee59c at sun.reflect.GeneratedMethodAccessor956.invoke(Unknown Source) @400000005208c132204eed6c at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) @400000005208c132204eed6c at java.lang.reflect.Method.invoke(Method.java:597) {noformat}

    Atlassian JIRA | 4 years ago | Ivan Maduro
    com.google.template.soy.tofu.SoyTofuException: In template navlinks.templates.appswitcher.switcher: When evaluating "showAppSwitcher()": Error while computing function "showAppSwitcher()": null @400000005208c13011b2c4f4 at com.google.template.soy.tofu.internal.BaseTofu.renderMainHelper(BaseTofu.java:341) @400000005208c13011b2c8dc at com.google.template.soy.tofu.internal.BaseTofu.renderMain(BaseTofu.java:300) @400000005208c13011b2c8dc at com.google.template.soy.tofu.internal.BaseTofu.access$100(BaseTofu.java:56) @400000005208c13011b2d494 at com.google.template.soy.tofu.internal.BaseTofu$RendererImpl.render(BaseTofu.java:427) @400000005208c13011b2d494 at com.atlassian.soy.impl.DefaultSoyManager.render(DefaultSoyManager.java:112) @400000005208c13011b2e434 at com.atlassian.soy.impl.SoyTemplateRendererImpl.render(SoyTemplateRendererImpl.java:40) @400000005208c13011b2e81c at com.atlassian.soy.impl.SoyTemplateRendererImpl.render(SoyTemplateRendererImpl.java:33) @400000005208c13011b2e81c at com.atlassian.soy.impl.SoyTemplateRendererImpl.render(SoyTemplateRendererImpl.java:26) 400000005208c132204e9394 2013-08-12 13:04:08,539 TP-Processor2 ERROR username 784x3344x1 e03cso /rest/menu/latest/admin [common.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service @400000005208c132204e9f4c java.lang.NullPointerException @400000005208c132204e9f4c at com.atlassian.plugins.navlink.producer.navigation.NavigationLinkPredicates$KeyEquals.apply(NavigationLinkPredicates.java:31) @400000005208c132204ea334 at com.atlassian.plugins.navlink.producer.navigation.NavigationLinkPredicates$KeyEquals.apply(NavigationLinkPredicates.java:19) @400000005208c132204ec65c at com.google.common.collect.Iterators$7.computeNext(Iterators.java:645) @400000005208c132204ec65c at com.google.common.collect.AbstractIterator.tryToComputeNext(AbstractIterator.java:141)

    Root Cause Analysis

    1. com.google.template.soy.tofu.SoyTofuException

      In template navlinks.templates.appswitcher.switcher: When evaluating "showAppSwitcher()": Error while computing function "showAppSwitcher()": null @400000005208c13011b2c4f4 at com.google.template.soy.tofu.internal.BaseTofu.renderMainHelper(BaseTofu.java:341) @400000005208c13011b2c8dc at com.google.template.soy.tofu.internal.BaseTofu.renderMain(BaseTofu.java:300) @400000005208c13011b2c8dc at com.google.template.soy.tofu.internal.BaseTofu.access$100(BaseTofu.java:56) @400000005208c13011b2d494 at com.google.template.soy.tofu.internal.BaseTofu$RendererImpl.render(BaseTofu.java:427) @400000005208c13011b2d494 at com.atlassian.soy.impl.DefaultSoyManager.render(DefaultSoyManager.java:112) @400000005208c13011b2e434 at com.atlassian.soy.impl.SoyTemplateRendererImpl.render(SoyTemplateRendererImpl.java:40) @400000005208c13011b2e81c at com.atlassian.soy.impl.SoyTemplateRendererImpl.render(SoyTemplateRendererImpl.java:33) @400000005208c13011b2e81c at com.atlassian.soy.impl.SoyTemplateRendererImpl.render(SoyTemplateRendererImpl.java:26) 400000005208c132204e9394 2013-08-12 13:04:08,539 TP-Processor2 ERROR username 784x3344x1 e03cso /rest/menu/latest/admin [common.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service @400000005208c132204e9f4c java.lang.NullPointerException @400000005208c132204e9f4c at com.atlassian.plugins.navlink.producer.navigation.NavigationLinkPredicates$KeyEquals.apply(NavigationLinkPredicates.java:31) @400000005208c132204ea334 at com.atlassian.plugins.navlink.producer.navigation.NavigationLinkPredicates$KeyEquals.apply(NavigationLinkPredicates.java:19) @400000005208c132204ec65c at com.google.common.collect.Iterators$7.computeNext(Iterators.java:645) @400000005208c132204ec65c at com.google.common.collect.AbstractIterator.tryToComputeNext(AbstractIterator.java:141)

      at com.google.common.collect.AbstractIterator.hasNext()
    2. Guava
      Sets.newHashSet
      1. com.google.common.collect.AbstractIterator.hasNext(AbstractIterator.java:136)
      2. com.google.common.collect.Sets.newHashSet(Sets.java:230)
      2 frames