com.atlassian.jira.exception.CreateException: root cause: LookupError: no codec search functions registered: can't find encoding

Atlassian JIRA | Sergey P. | 4 years ago
tip
Click on the to mark the solution that helps you, Samebug will learn from it.
As a community member, you’ll be rewarded for you help.
  1. 0

    JIRA sometimes periodically stops creating issues from email. with such error stack: {code} com.atlassian.jira.exception.CreateException: root cause: LookupError: no codec search functions registered: can't find encoding at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:464) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:375) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:472) at com.atlassian.jira.service.util.handler.CreateIssueHandler.handleMessage(CreateIssueHandler.java:242) at com.atlassian.jira.service.util.handler.CreateOrCommentHandler.handleMessage(CreateOrCommentHandler.java:118) at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:187) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:65) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:52) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520) Caused by: com.atlassian.jira.workflow.WorkflowException: root cause: LookupError: no codec search functions registered: can't find encoding at com.atlassian.jira.workflow.SimpleWorkflowManager.createIssue(SimpleWorkflowManager.java:253) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:453) ... 10 more Caused by: com.opensymphony.workflow.WorkflowException: root cause: LookupError: no codec search functions registered: can't find encoding at com.quisapps.jira.plugin.workflow.JythonValidator.validate(JythonValidator.java:76) at com.opensymphony.workflow.AbstractWorkflow.verifyInputs(AbstractWorkflow.java:1331) at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1022) at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:618) at com.atlassian.jira.workflow.SimpleWorkflowManager.createIssue(SimpleWorkflowManager.java:227) ... 11 more Caused by: LookupError: no codec search functions registered: can't find encoding at org.python.core.PyException.fillInStackTrace(PyException.java:70) at java.lang.Throwable.<init>(Throwable.java:181) at java.lang.Exception.<init>(Unknown Source) at java.lang.RuntimeException.<init>(Unknown Source) at org.python.core.PyException.<init>(PyException.java:46) at org.python.core.PyException.<init>(PyException.java:43) at org.python.core.PyException.<init>(PyException.java:61) at org.python.core.codecs.lookup(codecs.java:80) at org.python.core.codecs.getEncoder(codecs.java:209) at org.python.core.codecs.encode(codecs.java:187) at org.python.core.PyString.str_encode(PyString.java:2429) at org.python.core.PyString.encode(PyString.java:2420) at org.python.antlr.GrammarActions.extractString(GrammarActions.java:438) at org.python.antlr.GrammarActions.extractStrings(GrammarActions.java:394) at org.python.antlr.PythonParser.atom(PythonParser.java:11253) at org.python.antlr.PythonParser.power(PythonParser.java:10367) at org.python.antlr.PythonParser.factor(PythonParser.java:10298) at org.python.antlr.PythonParser.term(PythonParser.java:9875) at org.python.antlr.PythonParser.arith_expr(PythonParser.java:9615) at org.python.antlr.PythonParser.shift_expr(PythonParser.java:9356) at org.python.antlr.PythonParser.and_expr(PythonParser.java:9196) at org.python.antlr.PythonParser.xor_expr(PythonParser.java:9039) at org.python.antlr.PythonParser.expr(PythonParser.java:8881) at org.python.antlr.PythonParser.comparison(PythonParser.java:8502) at org.python.antlr.PythonParser.not_test(PythonParser.java:8393) at org.python.antlr.PythonParser.and_test(PythonParser.java:8175) at org.python.antlr.PythonParser.or_test(PythonParser.java:8018) at org.python.antlr.PythonParser.test(PythonParser.java:7865) at org.python.antlr.PythonParser.if_stmt(PythonParser.java:6428) at org.python.antlr.PythonParser.compound_stmt(PythonParser.java:6277) at org.python.antlr.PythonParser.stmt(PythonParser.java:2395) at org.python.antlr.PythonParser.file_input(PythonParser.java:631) at org.python.antlr.BaseParser.parseModule(BaseParser.java:92) at org.python.core.CompileMode$3.dispatch(CompileMode.java:22) at org.python.core.ParserFacade.parse(ParserFacade.java:126) at org.python.core.ParserFacade.parse(ParserFacade.java:141) at org.python.core.Py.compile_flags(Py.java:1644) at org.python.core.__builtin__.execfile_flags(__builtin__.java:530) at org.python.util.PythonInterpreter.execfile(PythonInterpreter.java:156) at com.quisapps.jira.plugin.jython.JythonUtil.getInterpreter(JythonUtil.java:18) at com.quisapps.jira.plugin.workflow.JythonValidator.validate(JythonValidator.java:27) ... 15 more {code} I've turn mail debug: {code} A1 AUTHENTICATE PLAIN^M +^M bmV0d29yay1pbmNpZGVudHMAbmV0d29yay1pbmNpZGVudHMAVXJiYVM2NA==^M A1 OK AUTHENTICATE completed.^M A2 CAPABILITY^M * CAPABILITY IMAP4 IMAP4rev1 AUTH=NTLM AUTH=GSSAPI AUTH=PLAIN STARTTLS UIDPLUS CHILDREN IDLE NAMESPACE LITERAL+^M A2 OK CAPABILITY completed.^M IMAP DEBUG: AUTH: NTLM IMAP DEBUG: AUTH: GSSAPI IMAP DEBUG: AUTH: PLAIN DEBUG: connection available -- size: 1 A3 SELECT INBOX^M * 1 EXISTS^M * 0 RECENT^M * FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)^M * OK [PERMANENTFLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)] Permanent flags^M * OK [UNSEEN 1] Is the first unseen message^M * OK [UIDVALIDITY 7509] UIDVALIDITY value^M * OK [UIDNEXT 17727] The next unique identifier value^M A3 OK [READ-WRITE] SELECT completed.^M A4 FETCH 1 (BODY.PEEK[HEADER.FIELDS (Message-ID)])^M * 1 FETCH (BODY[HEADER.FIELDS (Message-ID)] {64}^M Message-ID: <20121205103207.C891938@mail62.odnoklassniki.ru>^M ^M )^M A4 OK FETCH completed.^M A5 FETCH 1 (BODY.PEEK[HEADER.FIELDS (X-JIRA-FingerPrint)])^M * 1 FETCH (BODY[HEADER.FIELDS (X-JIRA-FingerPrint)] {2}^M ^M FLAGS (\Seen))^M A5 OK FETCH completed.^M A6 FETCH 1 (BODY.PEEK[HEADER.FIELDS (Precedence)])^M * 1 FETCH (BODY[HEADER.FIELDS (Precedence)] {2}^M ^M )^M A6 OK FETCH completed.^M A7 FETCH 1 (BODYSTRUCTURE)^M * 1 FETCH (BODYSTRUCTURE ("text" "plain" ("charset" "UTF-8") NIL NIL "base64" 206 3 NIL NIL NIL NIL))^M A7 OK FETCH completed.^M A8 FETCH 1 (BODY.PEEK[HEADER.FIELDS (Auto-Submitted)])^M * 1 FETCH (BODY[HEADER.FIELDS (Auto-Submitted)] {2}^M ^M )^M A8 OK FETCH completed.^M A9 FETCH 1 (ENVELOPE INTERNALDATE RFC822.SIZE)^M * 1 FETCH (ENVELOPE ("Wed, 5 Dec 2012 14:32:07 +0400" "Replaced for Privacy" ((NIL NIL "Replaced for Privacy" "Replaced for Privacy")) NIL NIL ((NIL NIL "Replaced Privacy" "Replaced Privacy")) NIL NIL NIL "<ReplacedPrivacy@Replaced Privacy>") INTERNALDATE "05-Dec-2012 14:32:18 +0400" RFC822.SIZE 948)^M A9 OK FETCH completed.^M A10 FETCH 1 (BODY.PEEK[HEADER.FIELDS (In-Reply-To)])^M * 1 FETCH (FLAGS (\Seen \Deleted))^M A10 NO Some of the requested messages no longer exist.^M A11 FETCH 1 (BODY.PEEK[HEADER.FIELDS (X-Priority)])^M A11 NO Some of the requested messages no longer exist.^M A12 FETCH 1 (BODY[TEXT]<0.206>)^M A12 NO Some of the requested messages no longer exist.^M IMAP DEBUG: IMAPProtocol noop A13 NOOP^M * 1 EXPUNGE^M * 0 EXISTS^M A13 OK NOOP completed.^M 2012-12-05 14:32:55,710 QuartzWorker-0 WARN ServiceRunner Replaced Privacy IMAP [service.util.handler.CreateIssueHandler] Could not create issue from message! javax.mail.MessageRemovedException at javax.mail.internet.MimeMessage.getContent(MimeMessage.java:1402) at com.atlassian.mail.MailUtils.extractTextFromPart(MailUtils.java:508) at com.atlassian.mail.MailUtils.getBody(MailUtils.java:146) at com.atlassian.jira.service.util.handler.CreateIssueHandler.getDescription(CreateIssueHandler.java:384) at com.atlassian.jira.service.util.handler.CreateIssueHandler.handleMessage(CreateIssueHandler.java:192) at com.atlassian.jira.service.util.handler.CreateOrCommentHandler.handleMessage(CreateOrCommentHandler.java:118) at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:187) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:65) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:52) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520) 2012-12-05 14:32:55,718 QuartzWorker-0 ERROR ServiceRunner Replaced Privacy IMAP [service.services.mail.MailFetcherService] Replaced Privacy IMAP[10150]: Could not retrieve information from message. javax.mail.MessageRemovedException at com.sun.mail.imap.IMAPMessage.checkExpunged(IMAPMessage.java:220) at com.sun.mail.imap.IMAPMessage.getSubject(IMAPMessage.java:326) at com.atlassian.jira.service.services.mail.MailFetcherService.createErrorForwardEmail(MailFetcherService.java:335) at com.atlassian.jira.service.services.mail.MailFetcherService.forwardEmail(MailFetcherService.java:383) at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:193) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:65) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:52) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520) A14 CLOSE^M A14 OK CLOSE completed.^M DEBUG: added an Authenticated connection -- size: 1 A15 LOGOUT^M * BYE Microsoft Exchange Server 2010 IMAP4 server signing off.^M A15 OK LOGOUT completed.^M DEBUG: IMAPStore connection dead DEBUG: IMAPStore cleanup, force false DEBUG: IMAPStore cleanup done DEBUG: JavaMail version 1.4.1ea-SNAPSHOT {code}

    Atlassian JIRA | 4 years ago | Sergey P.
    com.atlassian.jira.exception.CreateException: root cause: LookupError: no codec search functions registered: can't find encoding
  2. 0

    JIRA sometimes periodically stops creating issues from email. with such error stack: {code} com.atlassian.jira.exception.CreateException: root cause: LookupError: no codec search functions registered: can't find encoding at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:464) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:375) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:472) at com.atlassian.jira.service.util.handler.CreateIssueHandler.handleMessage(CreateIssueHandler.java:242) at com.atlassian.jira.service.util.handler.CreateOrCommentHandler.handleMessage(CreateOrCommentHandler.java:118) at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:187) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:65) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:52) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520) Caused by: com.atlassian.jira.workflow.WorkflowException: root cause: LookupError: no codec search functions registered: can't find encoding at com.atlassian.jira.workflow.SimpleWorkflowManager.createIssue(SimpleWorkflowManager.java:253) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:453) ... 10 more Caused by: com.opensymphony.workflow.WorkflowException: root cause: LookupError: no codec search functions registered: can't find encoding at com.quisapps.jira.plugin.workflow.JythonValidator.validate(JythonValidator.java:76) at com.opensymphony.workflow.AbstractWorkflow.verifyInputs(AbstractWorkflow.java:1331) at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1022) at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:618) at com.atlassian.jira.workflow.SimpleWorkflowManager.createIssue(SimpleWorkflowManager.java:227) ... 11 more Caused by: LookupError: no codec search functions registered: can't find encoding at org.python.core.PyException.fillInStackTrace(PyException.java:70) at java.lang.Throwable.<init>(Throwable.java:181) at java.lang.Exception.<init>(Unknown Source) at java.lang.RuntimeException.<init>(Unknown Source) at org.python.core.PyException.<init>(PyException.java:46) at org.python.core.PyException.<init>(PyException.java:43) at org.python.core.PyException.<init>(PyException.java:61) at org.python.core.codecs.lookup(codecs.java:80) at org.python.core.codecs.getEncoder(codecs.java:209) at org.python.core.codecs.encode(codecs.java:187) at org.python.core.PyString.str_encode(PyString.java:2429) at org.python.core.PyString.encode(PyString.java:2420) at org.python.antlr.GrammarActions.extractString(GrammarActions.java:438) at org.python.antlr.GrammarActions.extractStrings(GrammarActions.java:394) at org.python.antlr.PythonParser.atom(PythonParser.java:11253) at org.python.antlr.PythonParser.power(PythonParser.java:10367) at org.python.antlr.PythonParser.factor(PythonParser.java:10298) at org.python.antlr.PythonParser.term(PythonParser.java:9875) at org.python.antlr.PythonParser.arith_expr(PythonParser.java:9615) at org.python.antlr.PythonParser.shift_expr(PythonParser.java:9356) at org.python.antlr.PythonParser.and_expr(PythonParser.java:9196) at org.python.antlr.PythonParser.xor_expr(PythonParser.java:9039) at org.python.antlr.PythonParser.expr(PythonParser.java:8881) at org.python.antlr.PythonParser.comparison(PythonParser.java:8502) at org.python.antlr.PythonParser.not_test(PythonParser.java:8393) at org.python.antlr.PythonParser.and_test(PythonParser.java:8175) at org.python.antlr.PythonParser.or_test(PythonParser.java:8018) at org.python.antlr.PythonParser.test(PythonParser.java:7865) at org.python.antlr.PythonParser.if_stmt(PythonParser.java:6428) at org.python.antlr.PythonParser.compound_stmt(PythonParser.java:6277) at org.python.antlr.PythonParser.stmt(PythonParser.java:2395) at org.python.antlr.PythonParser.file_input(PythonParser.java:631) at org.python.antlr.BaseParser.parseModule(BaseParser.java:92) at org.python.core.CompileMode$3.dispatch(CompileMode.java:22) at org.python.core.ParserFacade.parse(ParserFacade.java:126) at org.python.core.ParserFacade.parse(ParserFacade.java:141) at org.python.core.Py.compile_flags(Py.java:1644) at org.python.core.__builtin__.execfile_flags(__builtin__.java:530) at org.python.util.PythonInterpreter.execfile(PythonInterpreter.java:156) at com.quisapps.jira.plugin.jython.JythonUtil.getInterpreter(JythonUtil.java:18) at com.quisapps.jira.plugin.workflow.JythonValidator.validate(JythonValidator.java:27) ... 15 more {code} I've turn mail debug: {code} A1 AUTHENTICATE PLAIN^M +^M bmV0d29yay1pbmNpZGVudHMAbmV0d29yay1pbmNpZGVudHMAVXJiYVM2NA==^M A1 OK AUTHENTICATE completed.^M A2 CAPABILITY^M * CAPABILITY IMAP4 IMAP4rev1 AUTH=NTLM AUTH=GSSAPI AUTH=PLAIN STARTTLS UIDPLUS CHILDREN IDLE NAMESPACE LITERAL+^M A2 OK CAPABILITY completed.^M IMAP DEBUG: AUTH: NTLM IMAP DEBUG: AUTH: GSSAPI IMAP DEBUG: AUTH: PLAIN DEBUG: connection available -- size: 1 A3 SELECT INBOX^M * 1 EXISTS^M * 0 RECENT^M * FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)^M * OK [PERMANENTFLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)] Permanent flags^M * OK [UNSEEN 1] Is the first unseen message^M * OK [UIDVALIDITY 7509] UIDVALIDITY value^M * OK [UIDNEXT 17727] The next unique identifier value^M A3 OK [READ-WRITE] SELECT completed.^M A4 FETCH 1 (BODY.PEEK[HEADER.FIELDS (Message-ID)])^M * 1 FETCH (BODY[HEADER.FIELDS (Message-ID)] {64}^M Message-ID: <20121205103207.C891938@mail62.odnoklassniki.ru>^M ^M )^M A4 OK FETCH completed.^M A5 FETCH 1 (BODY.PEEK[HEADER.FIELDS (X-JIRA-FingerPrint)])^M * 1 FETCH (BODY[HEADER.FIELDS (X-JIRA-FingerPrint)] {2}^M ^M FLAGS (\Seen))^M A5 OK FETCH completed.^M A6 FETCH 1 (BODY.PEEK[HEADER.FIELDS (Precedence)])^M * 1 FETCH (BODY[HEADER.FIELDS (Precedence)] {2}^M ^M )^M A6 OK FETCH completed.^M A7 FETCH 1 (BODYSTRUCTURE)^M * 1 FETCH (BODYSTRUCTURE ("text" "plain" ("charset" "UTF-8") NIL NIL "base64" 206 3 NIL NIL NIL NIL))^M A7 OK FETCH completed.^M A8 FETCH 1 (BODY.PEEK[HEADER.FIELDS (Auto-Submitted)])^M * 1 FETCH (BODY[HEADER.FIELDS (Auto-Submitted)] {2}^M ^M )^M A8 OK FETCH completed.^M A9 FETCH 1 (ENVELOPE INTERNALDATE RFC822.SIZE)^M * 1 FETCH (ENVELOPE ("Wed, 5 Dec 2012 14:32:07 +0400" "Replaced for Privacy" ((NIL NIL "Replaced for Privacy" "Replaced for Privacy")) NIL NIL ((NIL NIL "Replaced Privacy" "Replaced Privacy")) NIL NIL NIL "<ReplacedPrivacy@Replaced Privacy>") INTERNALDATE "05-Dec-2012 14:32:18 +0400" RFC822.SIZE 948)^M A9 OK FETCH completed.^M A10 FETCH 1 (BODY.PEEK[HEADER.FIELDS (In-Reply-To)])^M * 1 FETCH (FLAGS (\Seen \Deleted))^M A10 NO Some of the requested messages no longer exist.^M A11 FETCH 1 (BODY.PEEK[HEADER.FIELDS (X-Priority)])^M A11 NO Some of the requested messages no longer exist.^M A12 FETCH 1 (BODY[TEXT]<0.206>)^M A12 NO Some of the requested messages no longer exist.^M IMAP DEBUG: IMAPProtocol noop A13 NOOP^M * 1 EXPUNGE^M * 0 EXISTS^M A13 OK NOOP completed.^M 2012-12-05 14:32:55,710 QuartzWorker-0 WARN ServiceRunner Replaced Privacy IMAP [service.util.handler.CreateIssueHandler] Could not create issue from message! javax.mail.MessageRemovedException at javax.mail.internet.MimeMessage.getContent(MimeMessage.java:1402) at com.atlassian.mail.MailUtils.extractTextFromPart(MailUtils.java:508) at com.atlassian.mail.MailUtils.getBody(MailUtils.java:146) at com.atlassian.jira.service.util.handler.CreateIssueHandler.getDescription(CreateIssueHandler.java:384) at com.atlassian.jira.service.util.handler.CreateIssueHandler.handleMessage(CreateIssueHandler.java:192) at com.atlassian.jira.service.util.handler.CreateOrCommentHandler.handleMessage(CreateOrCommentHandler.java:118) at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:187) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:65) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:52) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520) 2012-12-05 14:32:55,718 QuartzWorker-0 ERROR ServiceRunner Replaced Privacy IMAP [service.services.mail.MailFetcherService] Replaced Privacy IMAP[10150]: Could not retrieve information from message. javax.mail.MessageRemovedException at com.sun.mail.imap.IMAPMessage.checkExpunged(IMAPMessage.java:220) at com.sun.mail.imap.IMAPMessage.getSubject(IMAPMessage.java:326) at com.atlassian.jira.service.services.mail.MailFetcherService.createErrorForwardEmail(MailFetcherService.java:335) at com.atlassian.jira.service.services.mail.MailFetcherService.forwardEmail(MailFetcherService.java:383) at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:193) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:65) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:52) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520) A14 CLOSE^M A14 OK CLOSE completed.^M DEBUG: added an Authenticated connection -- size: 1 A15 LOGOUT^M * BYE Microsoft Exchange Server 2010 IMAP4 server signing off.^M A15 OK LOGOUT completed.^M DEBUG: IMAPStore connection dead DEBUG: IMAPStore cleanup, force false DEBUG: IMAPStore cleanup done DEBUG: JavaMail version 1.4.1ea-SNAPSHOT {code}

    Atlassian JIRA | 4 years ago | Sergey P.
    com.atlassian.jira.exception.CreateException: root cause: LookupError: no codec search functions registered: can't find encoding

    Root Cause Analysis

    1. com.opensymphony.workflow.WorkflowException

      root cause: LookupError: no codec search functions registered: can't find encoding

      at com.quisapps.jira.plugin.workflow.JythonValidator.validate()
    2. com.quisapps.jira
      JythonValidator.validate
      1. com.quisapps.jira.plugin.workflow.JythonValidator.validate(JythonValidator.java:76)
      1 frame
    3. com.opensymphony.workflow
      AbstractWorkflow.initialize
      1. com.opensymphony.workflow.AbstractWorkflow.verifyInputs(AbstractWorkflow.java:1331)
      2. com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1022)
      3. com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:618)
      3 frames
    4. com.atlassian.jira
      ServiceRunner.execute
      1. com.atlassian.jira.workflow.SimpleWorkflowManager.createIssue(SimpleWorkflowManager.java:227)
      2. com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:453)
      3. com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:375)
      4. com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:472)
      5. com.atlassian.jira.service.util.handler.CreateIssueHandler.handleMessage(CreateIssueHandler.java:242)
      6. com.atlassian.jira.service.util.handler.CreateOrCommentHandler.handleMessage(CreateOrCommentHandler.java:118)
      7. com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:187)
      8. com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:65)
      9. com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:52)
      9 frames
    5. quartz
      JobRunShell.run
      1. org.quartz.core.JobRunShell.run(JobRunShell.java:195)
      1 frame
    6. com.atlassian.multitenant
      MultiTenantThreadPool$MultiTenantRunnable.run
      1. com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72)
      1 frame
    7. quartz
      SimpleThreadPool$WorkerThread.run
      1. org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520)
      1 frame