com.atlassian.jira.plugins.importer.external.ExternalException: Unable to create or update issue: ExternalIssue{externalId=null, summary=Create a customer request, issueType=10100} 2014-08-12 18:28:03.447153500 at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.createIssue(DefaultJiraDataImporter.java:903) 2014-08-12 18:28:03.447154500 at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importIssues(DefaultJiraDataImporter.java:764) 2014-08-12 18:28:03.447156500 at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.doImport(DefaultJiraDataImporter.java:390) 2014-08-12 18:28:03.447157500 at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:26) 2014-08-12 18:28:03.447158500 at com.atlassian.jira.plugins.importer.sample.SampleDataImporterImpl.createSampleData(SampleDataImporterImpl.java:111) 2014-08-12 18:28:03.447162500 at com.atlassian.jira.plugins.importer.sample.SampleDataImporterImpl.createSampleData(SampleDataImporterImpl.java:98) 2014-08-12 18:28:03.447163500 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) 2014-08-12 18:28:03.447164500 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) 2014-08-12 18:28:03.447165500 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) 2014-08-12 18:28:03.447167500 at java.lang.reflect.Method.invoke(Method.java:597) 2014-08-12 18:28:03.447168500 at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307) 2014-08-12 18:28:03.447169500 at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58) 2014-08-12 18:28:03.447169500 at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62) 2014-08-12 18:28:03.447172500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) 2014-08-12 18:28:03.447173500 at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131) 2014-08-12 18:28:03.447176500 at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119) 2014-08-12 18:28:03.447177500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) 2014-08-12 18:28:03.447178500 at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56) 2014-08-12 18:28:03.447180500 at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39) 2014-08-12 18:28:03.447181500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) 2014-08-12 18:28:03.447182500 at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59) 2014-08-12 18:28:03.447188500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) 2014-08-12 18:28:03.447189500 at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131) 2014-08-12 18:28:03.447190500 at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119) 2014-08-12 18:28:03.447192500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) 2014-08-12 18:28:03.447193500 at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204) 2014-08-12 18:28:03.447193500 at $Proxy4366.createSampleData(Unknown Source) 2014-08-12 18:28:03.447194500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedIssueCreationService.createDefaultIssues(GettingStartedIssueCreationService.scala:34) 2014-08-12 18:28:03.447195500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cre$$$$d5fa20ed4c4e7e72dfd34457cf9afe8$$$$$$anonfun$apply$7$$anonfun$apply$9$$anonfun$apply$10.apply(GettingStartedService.scala:135) 2014-08-12 18:28:03.447196500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cre$$$$d5fa20ed4c4e7e72dfd34457cf9afe8$$$$$$anonfun$apply$7$$anonfun$apply$9$$anonfun$apply$10.apply(GettingStartedService.scala:132) 2014-08-12 18:28:03.447198500 at scalaz.Validation$class.flatMap(Validation.scala:141) 2014-08-12 18:28:03.447198500 at scalaz.Success.flatMap(Validation.scala:347) 2014-08-12 18:28:03.447200500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cre$$$$d5fa20ed4c4e7e72dfd34457cf9afe8$$$$$$anonfun$apply$7$$anonfun$apply$9.apply(GettingStartedService.scala:132) 2014-08-12 18:28:03.447201500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cre$$$$d5fa20ed4c4e7e72dfd34457cf9afe8$$$$$$anonfun$apply$7$$anonfun$apply$9.apply(GettingStartedService.scala:124)

Atlassian JIRA | Ivan Maduro | 2 years ago
  1. 0

    If the System Language in JIRA is set to German, trying to create a project from Service Desk (ie from the Service Desk dropdown > Create new Service Desk) will fail. It will fail with one of the two following messages: {quote} There was a problem creating Queue configurations for this new Service Desk{quote} or if you switch the language to English, then back to German. No error will be displayed, your project will be created, but the creation box won't be dismissed properly. The logs will show the following error: {noformat} 2014-08-12 18:28:03.447144500 com.atlassian.jira.plugins.importer.external.ExternalException: Unable to create or update issue: ExternalIssue{externalId=null, summary=Create a customer request, issueType=10100} 2014-08-12 18:28:03.447153500 at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.createIssue(DefaultJiraDataImporter.java:903) 2014-08-12 18:28:03.447154500 at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importIssues(DefaultJiraDataImporter.java:764) 2014-08-12 18:28:03.447156500 at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.doImport(DefaultJiraDataImporter.java:390) 2014-08-12 18:28:03.447157500 at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:26) 2014-08-12 18:28:03.447158500 at com.atlassian.jira.plugins.importer.sample.SampleDataImporterImpl.createSampleData(SampleDataImporterImpl.java:111) 2014-08-12 18:28:03.447162500 at com.atlassian.jira.plugins.importer.sample.SampleDataImporterImpl.createSampleData(SampleDataImporterImpl.java:98) 2014-08-12 18:28:03.447163500 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) 2014-08-12 18:28:03.447164500 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) 2014-08-12 18:28:03.447165500 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) 2014-08-12 18:28:03.447167500 at java.lang.reflect.Method.invoke(Method.java:597) 2014-08-12 18:28:03.447168500 at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307) 2014-08-12 18:28:03.447169500 at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58) 2014-08-12 18:28:03.447169500 at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62) 2014-08-12 18:28:03.447172500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) 2014-08-12 18:28:03.447173500 at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131) 2014-08-12 18:28:03.447176500 at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119) 2014-08-12 18:28:03.447177500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) 2014-08-12 18:28:03.447178500 at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56) 2014-08-12 18:28:03.447180500 at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39) 2014-08-12 18:28:03.447181500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) 2014-08-12 18:28:03.447182500 at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59) 2014-08-12 18:28:03.447188500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) 2014-08-12 18:28:03.447189500 at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131) 2014-08-12 18:28:03.447190500 at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119) 2014-08-12 18:28:03.447192500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) 2014-08-12 18:28:03.447193500 at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204) 2014-08-12 18:28:03.447193500 at $Proxy4366.createSampleData(Unknown Source) 2014-08-12 18:28:03.447194500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedIssueCreationService.createDefaultIssues(GettingStartedIssueCreationService.scala:34) 2014-08-12 18:28:03.447195500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cre$$$$d5fa20ed4c4e7e72dfd34457cf9afe8$$$$$$anonfun$apply$7$$anonfun$apply$9$$anonfun$apply$10.apply(GettingStartedService.scala:135) 2014-08-12 18:28:03.447196500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cre$$$$d5fa20ed4c4e7e72dfd34457cf9afe8$$$$$$anonfun$apply$7$$anonfun$apply$9$$anonfun$apply$10.apply(GettingStartedService.scala:132) 2014-08-12 18:28:03.447198500 at scalaz.Validation$class.flatMap(Validation.scala:141) 2014-08-12 18:28:03.447198500 at scalaz.Success.flatMap(Validation.scala:347) 2014-08-12 18:28:03.447200500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cre$$$$d5fa20ed4c4e7e72dfd34457cf9afe8$$$$$$anonfun$apply$7$$anonfun$apply$9.apply(GettingStartedService.scala:132) 2014-08-12 18:28:03.447201500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cre$$$$d5fa20ed4c4e7e72dfd34457cf9afe8$$$$$$anonfun$apply$7$$anonfun$apply$9.apply(GettingStartedService.scala:124) 2014-08-12 18:28:03.447203500 at scalaz.Validation$class.flatMap(Validation.scala:141) 2014-08-12 18:28:03.447203500 at scalaz.Success.flatMap(Validation.scala:347) 2014-08-12 18:28:03.447203500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cre$$$$fd6c9f961a85c96bf6268fce24f4f39$$$$$$anonfun$apply$5$$anonfun$apply$6$$anonfun$apply$7.apply(GettingStartedService.scala:124) 2014-08-12 18:28:03.447205500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cre$$$$fd6c9f961a85c96bf6268fce24f4f39$$$$$$anonfun$apply$5$$anonfun$apply$6$$anonfun$apply$7.apply(GettingStartedService.scala:120) 2014-08-12 18:28:03.447206500 at scalaz.Validation$class.flatMap(Validation.scala:141) 2014-08-12 18:28:03.447208500 at scalaz.Success.flatMap(Validation.scala:347) 2014-08-12 18:28:03.447208500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cre$$$$fd6c9f961a85c96bf6268fce24f4f39$$$$$$anonfun$apply$5$$anonfun$apply$6.apply(GettingStartedService.scala:120) 2014-08-12 18:28:03.447209500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cre$$$$fd6c9f961a85c96bf6268fce24f4f39$$$$$$anonfun$apply$5$$anonfun$apply$6.apply(GettingStartedService.scala:117) 2014-08-12 18:28:03.447211500 at scalaz.Validation$class.flatMap(Validation.scala:141) 2014-08-12 18:28:03.447211500 at scalaz.Success.flatMap(Validation.scala:347) 2014-08-12 18:28:03.447212500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$3$$anonfun$apply$4$$anonfun$apply$5.apply(GettingStartedService.scala:117) 2014-08-12 18:28:03.447213500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$3$$anonfun$apply$4$$anonfun$apply$5.apply(GettingStartedService.scala:114) 2014-08-12 18:28:03.447216500 at scalaz.Validation$class.flatMap(Validation.scala:141) 2014-08-12 18:28:03.447216500 at scalaz.Success.flatMap(Validation.scala:347) .. 2014-08-12 18:28:03.447511500 Caused by: com.atlassian.jira.plugins.importer.imports.csv.ImportException: Issue type [ IT Help ] is not in the project [ EEEEE ] Issue Type Schema.Please use Default Schema in the destination Project or add it manually before import 2014-08-12 18:28:03.447512500 at com.atlassian.jira.plugins.importer.imports.importer.impl.ExternalUtils.preFilterIssueType(ExternalUtils.java:635) 2014-08-12 18:28:03.447516500 at com.atlassian.jira.plugins.importer.imports.importer.impl.ExternalUtils.convertExternalIssueToIssue(ExternalUtils.java:450) 2014-08-12 18:28:03.447517500 at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.createIssue(DefaultJiraDataImporter.java:880) 2014-08-12 18:28:03.447518500 ... 291 more {noformat} *workaround* Use JIRA's 'Create Project' dropdown instead of Service Desk, and select the 'Service Desk' template. or Switch the language to English.

    Atlassian JIRA | 2 years ago | Ivan Maduro
    com.atlassian.jira.plugins.importer.external.ExternalException: Unable to create or update issue: ExternalIssue{externalId=null, summary=Create a customer request, issueType=10100} 2014-08-12 18:28:03.447153500 at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.createIssue(DefaultJiraDataImporter.java:903) 2014-08-12 18:28:03.447154500 at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importIssues(DefaultJiraDataImporter.java:764) 2014-08-12 18:28:03.447156500 at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.doImport(DefaultJiraDataImporter.java:390) 2014-08-12 18:28:03.447157500 at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:26) 2014-08-12 18:28:03.447158500 at com.atlassian.jira.plugins.importer.sample.SampleDataImporterImpl.createSampleData(SampleDataImporterImpl.java:111) 2014-08-12 18:28:03.447162500 at com.atlassian.jira.plugins.importer.sample.SampleDataImporterImpl.createSampleData(SampleDataImporterImpl.java:98) 2014-08-12 18:28:03.447163500 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) 2014-08-12 18:28:03.447164500 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) 2014-08-12 18:28:03.447165500 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) 2014-08-12 18:28:03.447167500 at java.lang.reflect.Method.invoke(Method.java:597) 2014-08-12 18:28:03.447168500 at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307) 2014-08-12 18:28:03.447169500 at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58) 2014-08-12 18:28:03.447169500 at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62) 2014-08-12 18:28:03.447172500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) 2014-08-12 18:28:03.447173500 at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131) 2014-08-12 18:28:03.447176500 at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119) 2014-08-12 18:28:03.447177500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) 2014-08-12 18:28:03.447178500 at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56) 2014-08-12 18:28:03.447180500 at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39) 2014-08-12 18:28:03.447181500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) 2014-08-12 18:28:03.447182500 at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59) 2014-08-12 18:28:03.447188500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) 2014-08-12 18:28:03.447189500 at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131) 2014-08-12 18:28:03.447190500 at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119) 2014-08-12 18:28:03.447192500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) 2014-08-12 18:28:03.447193500 at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204) 2014-08-12 18:28:03.447193500 at $Proxy4366.createSampleData(Unknown Source) 2014-08-12 18:28:03.447194500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedIssueCreationService.createDefaultIssues(GettingStartedIssueCreationService.scala:34) 2014-08-12 18:28:03.447195500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cre$$$$d5fa20ed4c4e7e72dfd34457cf9afe8$$$$$$anonfun$apply$7$$anonfun$apply$9$$anonfun$apply$10.apply(GettingStartedService.scala:135) 2014-08-12 18:28:03.447196500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cre$$$$d5fa20ed4c4e7e72dfd34457cf9afe8$$$$$$anonfun$apply$7$$anonfun$apply$9$$anonfun$apply$10.apply(GettingStartedService.scala:132) 2014-08-12 18:28:03.447198500 at scalaz.Validation$class.flatMap(Validation.scala:141) 2014-08-12 18:28:03.447198500 at scalaz.Success.flatMap(Validation.scala:347) 2014-08-12 18:28:03.447200500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cre$$$$d5fa20ed4c4e7e72dfd34457cf9afe8$$$$$$anonfun$apply$7$$anonfun$apply$9.apply(GettingStartedService.scala:132) 2014-08-12 18:28:03.447201500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cre$$$$d5fa20ed4c4e7e72dfd34457cf9afe8$$$$$$anonfun$apply$7$$anonfun$apply$9.apply(GettingStartedService.scala:124)
  2. 0

    If the System Language in JIRA is set to German, trying to create a project from Service Desk (ie from the Service Desk dropdown > Create new Service Desk) will fail. It will fail with one of the two following messages: {quote} There was a problem creating Queue configurations for this new Service Desk{quote} or if you switch the language to English, then back to German. No error will be displayed, your project will be created, but the creation box won't be dismissed properly. The logs will show the following error: {noformat} 2014-08-12 18:28:03.447144500 com.atlassian.jira.plugins.importer.external.ExternalException: Unable to create or update issue: ExternalIssue{externalId=null, summary=Create a customer request, issueType=10100} 2014-08-12 18:28:03.447153500 at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.createIssue(DefaultJiraDataImporter.java:903) 2014-08-12 18:28:03.447154500 at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importIssues(DefaultJiraDataImporter.java:764) 2014-08-12 18:28:03.447156500 at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.doImport(DefaultJiraDataImporter.java:390) 2014-08-12 18:28:03.447157500 at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:26) 2014-08-12 18:28:03.447158500 at com.atlassian.jira.plugins.importer.sample.SampleDataImporterImpl.createSampleData(SampleDataImporterImpl.java:111) 2014-08-12 18:28:03.447162500 at com.atlassian.jira.plugins.importer.sample.SampleDataImporterImpl.createSampleData(SampleDataImporterImpl.java:98) 2014-08-12 18:28:03.447163500 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) 2014-08-12 18:28:03.447164500 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) 2014-08-12 18:28:03.447165500 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) 2014-08-12 18:28:03.447167500 at java.lang.reflect.Method.invoke(Method.java:597) 2014-08-12 18:28:03.447168500 at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307) 2014-08-12 18:28:03.447169500 at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58) 2014-08-12 18:28:03.447169500 at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62) 2014-08-12 18:28:03.447172500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) 2014-08-12 18:28:03.447173500 at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131) 2014-08-12 18:28:03.447176500 at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119) 2014-08-12 18:28:03.447177500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) 2014-08-12 18:28:03.447178500 at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56) 2014-08-12 18:28:03.447180500 at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39) 2014-08-12 18:28:03.447181500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) 2014-08-12 18:28:03.447182500 at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59) 2014-08-12 18:28:03.447188500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) 2014-08-12 18:28:03.447189500 at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131) 2014-08-12 18:28:03.447190500 at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119) 2014-08-12 18:28:03.447192500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) 2014-08-12 18:28:03.447193500 at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204) 2014-08-12 18:28:03.447193500 at $Proxy4366.createSampleData(Unknown Source) 2014-08-12 18:28:03.447194500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedIssueCreationService.createDefaultIssues(GettingStartedIssueCreationService.scala:34) 2014-08-12 18:28:03.447195500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cre$$$$d5fa20ed4c4e7e72dfd34457cf9afe8$$$$$$anonfun$apply$7$$anonfun$apply$9$$anonfun$apply$10.apply(GettingStartedService.scala:135) 2014-08-12 18:28:03.447196500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cre$$$$d5fa20ed4c4e7e72dfd34457cf9afe8$$$$$$anonfun$apply$7$$anonfun$apply$9$$anonfun$apply$10.apply(GettingStartedService.scala:132) 2014-08-12 18:28:03.447198500 at scalaz.Validation$class.flatMap(Validation.scala:141) 2014-08-12 18:28:03.447198500 at scalaz.Success.flatMap(Validation.scala:347) 2014-08-12 18:28:03.447200500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cre$$$$d5fa20ed4c4e7e72dfd34457cf9afe8$$$$$$anonfun$apply$7$$anonfun$apply$9.apply(GettingStartedService.scala:132) 2014-08-12 18:28:03.447201500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cre$$$$d5fa20ed4c4e7e72dfd34457cf9afe8$$$$$$anonfun$apply$7$$anonfun$apply$9.apply(GettingStartedService.scala:124) 2014-08-12 18:28:03.447203500 at scalaz.Validation$class.flatMap(Validation.scala:141) 2014-08-12 18:28:03.447203500 at scalaz.Success.flatMap(Validation.scala:347) 2014-08-12 18:28:03.447203500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cre$$$$fd6c9f961a85c96bf6268fce24f4f39$$$$$$anonfun$apply$5$$anonfun$apply$6$$anonfun$apply$7.apply(GettingStartedService.scala:124) 2014-08-12 18:28:03.447205500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cre$$$$fd6c9f961a85c96bf6268fce24f4f39$$$$$$anonfun$apply$5$$anonfun$apply$6$$anonfun$apply$7.apply(GettingStartedService.scala:120) 2014-08-12 18:28:03.447206500 at scalaz.Validation$class.flatMap(Validation.scala:141) 2014-08-12 18:28:03.447208500 at scalaz.Success.flatMap(Validation.scala:347) 2014-08-12 18:28:03.447208500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cre$$$$fd6c9f961a85c96bf6268fce24f4f39$$$$$$anonfun$apply$5$$anonfun$apply$6.apply(GettingStartedService.scala:120) 2014-08-12 18:28:03.447209500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cre$$$$fd6c9f961a85c96bf6268fce24f4f39$$$$$$anonfun$apply$5$$anonfun$apply$6.apply(GettingStartedService.scala:117) 2014-08-12 18:28:03.447211500 at scalaz.Validation$class.flatMap(Validation.scala:141) 2014-08-12 18:28:03.447211500 at scalaz.Success.flatMap(Validation.scala:347) 2014-08-12 18:28:03.447212500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$3$$anonfun$apply$4$$anonfun$apply$5.apply(GettingStartedService.scala:117) 2014-08-12 18:28:03.447213500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$3$$anonfun$apply$4$$anonfun$apply$5.apply(GettingStartedService.scala:114) 2014-08-12 18:28:03.447216500 at scalaz.Validation$class.flatMap(Validation.scala:141) 2014-08-12 18:28:03.447216500 at scalaz.Success.flatMap(Validation.scala:347) .. 2014-08-12 18:28:03.447511500 Caused by: com.atlassian.jira.plugins.importer.imports.csv.ImportException: Issue type [ IT Help ] is not in the project [ EEEEE ] Issue Type Schema.Please use Default Schema in the destination Project or add it manually before import 2014-08-12 18:28:03.447512500 at com.atlassian.jira.plugins.importer.imports.importer.impl.ExternalUtils.preFilterIssueType(ExternalUtils.java:635) 2014-08-12 18:28:03.447516500 at com.atlassian.jira.plugins.importer.imports.importer.impl.ExternalUtils.convertExternalIssueToIssue(ExternalUtils.java:450) 2014-08-12 18:28:03.447517500 at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.createIssue(DefaultJiraDataImporter.java:880) 2014-08-12 18:28:03.447518500 ... 291 more {noformat} *workaround* Use JIRA's 'Create Project' dropdown instead of Service Desk, and select the 'Service Desk' template. or Switch the language to English.

    Atlassian JIRA | 2 years ago | Ivan Maduro
    com.atlassian.jira.plugins.importer.external.ExternalException: Unable to create or update issue: ExternalIssue{externalId=null, summary=Create a customer request, issueType=10100} 2014-08-12 18:28:03.447153500 at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.createIssue(DefaultJiraDataImporter.java:903) 2014-08-12 18:28:03.447154500 at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importIssues(DefaultJiraDataImporter.java:764) 2014-08-12 18:28:03.447156500 at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.doImport(DefaultJiraDataImporter.java:390) 2014-08-12 18:28:03.447157500 at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:26) 2014-08-12 18:28:03.447158500 at com.atlassian.jira.plugins.importer.sample.SampleDataImporterImpl.createSampleData(SampleDataImporterImpl.java:111) 2014-08-12 18:28:03.447162500 at com.atlassian.jira.plugins.importer.sample.SampleDataImporterImpl.createSampleData(SampleDataImporterImpl.java:98) 2014-08-12 18:28:03.447163500 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) 2014-08-12 18:28:03.447164500 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) 2014-08-12 18:28:03.447165500 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) 2014-08-12 18:28:03.447167500 at java.lang.reflect.Method.invoke(Method.java:597) 2014-08-12 18:28:03.447168500 at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307) 2014-08-12 18:28:03.447169500 at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58) 2014-08-12 18:28:03.447169500 at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62) 2014-08-12 18:28:03.447172500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) 2014-08-12 18:28:03.447173500 at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131) 2014-08-12 18:28:03.447176500 at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119) 2014-08-12 18:28:03.447177500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) 2014-08-12 18:28:03.447178500 at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56) 2014-08-12 18:28:03.447180500 at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39) 2014-08-12 18:28:03.447181500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) 2014-08-12 18:28:03.447182500 at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59) 2014-08-12 18:28:03.447188500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) 2014-08-12 18:28:03.447189500 at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131) 2014-08-12 18:28:03.447190500 at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119) 2014-08-12 18:28:03.447192500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) 2014-08-12 18:28:03.447193500 at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204) 2014-08-12 18:28:03.447193500 at $Proxy4366.createSampleData(Unknown Source) 2014-08-12 18:28:03.447194500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedIssueCreationService.createDefaultIssues(GettingStartedIssueCreationService.scala:34) 2014-08-12 18:28:03.447195500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cre$$$$d5fa20ed4c4e7e72dfd34457cf9afe8$$$$$$anonfun$apply$7$$anonfun$apply$9$$anonfun$apply$10.apply(GettingStartedService.scala:135) 2014-08-12 18:28:03.447196500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cre$$$$d5fa20ed4c4e7e72dfd34457cf9afe8$$$$$$anonfun$apply$7$$anonfun$apply$9$$anonfun$apply$10.apply(GettingStartedService.scala:132) 2014-08-12 18:28:03.447198500 at scalaz.Validation$class.flatMap(Validation.scala:141) 2014-08-12 18:28:03.447198500 at scalaz.Success.flatMap(Validation.scala:347) 2014-08-12 18:28:03.447200500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cre$$$$d5fa20ed4c4e7e72dfd34457cf9afe8$$$$$$anonfun$apply$7$$anonfun$apply$9.apply(GettingStartedService.scala:132) 2014-08-12 18:28:03.447201500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cre$$$$d5fa20ed4c4e7e72dfd34457cf9afe8$$$$$$anonfun$apply$7$$anonfun$apply$9.apply(GettingStartedService.scala:124)
  3. 0

    It seems that the below tutorial would need to be reviewed: - [Plugin Tutorial - Writing custom importer using JIRA Importers Plugin|https://developer.atlassian.com/display/JIRADEV/Plugin%20Tutorial%20-%20Writing%20custom%20importer%20using%20JIRA%20Importers%20Plugin] I have followed the steps that is instructed in the tutorial and the import will fail. The condition is that when the CSV import is to a project with Software Development Template including the workflow it will throws errors, screenshot and logs below. !customimport.PNG|thumbnail! In {{atlassian-jira.log}} shows: {noformat} 2014-10-23 18:06:45,760 JiraTaskExectionThread-1 INFO admin 1086x4387x1 6q8ey2 10.60.2.192 /secure/admin/ImporterLogsPage!import.jspa [imports.importer.impl.AbstractDataImporter$1Thread[http-bio-2990-exec-10,5,main]] Created Priority : priority with id 6 2014-10-23 18:06:45,847 JiraTaskExectionThread-1 ERROR admin 1086x4387x1 6q8ey2 10.60.2.192 /secure/admin/ImporterLogsPage!import.jspa [imports.importer.impl.AbstractDataImporter$1Thread[http-bio-2990-exec-10,5,main]] Error importing issue ExternalIssue{externalId=issueId, summary=summary, issueType=1} com.atlassian.jira.plugins.importer.external.ExternalException: Unable to create issue: summary at com.atlassian.jira.plugins.importer.imports.importer.impl.ExternalUtils.createIssue(ExternalUtils.java:194) at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.createIssue(DefaultJiraDataImporter.java:896) at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importIssues(DefaultJiraDataImporter.java:764) .... Caused by: com.atlassian.jira.plugins.importer.external.ExternalException: Status 'Open' does not have a linked step in the 'CSV: Software Development Workflow' workflow. Please map to a different status. at com.atlassian.jira.plugins.importer.imports.importer.impl.ExternalUtils.checkStatus(ExternalUtils.java:209) at com.atlassian.jira.plugins.importer.imports.importer.impl.ExternalUtils.createIssue(ExternalUtils.java:183) ... 35 more {noformat} In addition, by download the branches from the provided link to get the source also fails. *Notes:* By selecting to create a new project that uses the default workflow will get the CSV import possible. All the information from the CSV file will be imported as an issue.

    Atlassian JIRA | 2 years ago | Julian Rahmadiputra [Atlassian]
    com.atlassian.jira.plugins.importer.external.ExternalException: Unable to create issue: summary
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  5. 0

    A bug is happening on import of projects from Bitbucket to JIRA. When issues are imported to a JIRA project, their issue types are requested, as the image below shows: !mapping_importing_issues_bitbucket_jira.png! The available issue types are not the ones in the project’s ‘Issue Type Scheme’ and when selected an issue type that is not one of the types available for the project, an error occurs. This is the error !error_importing_bitbucket.png! It reads ‘Error importing issue ExternalIssue{externalId=1, summary=Test issue, issueType=1}’ When checking the logs, the follow stacktrace is present for the error: {noformat} ERROR - Error importing issue ExternalIssue{externalId=2, summary=Mode command text moves when mouse is held down, issueType=1} com.atlassian.jira.plugins.importer.external.ExternalException: Unable to create or update issue: ExternalIssue{externalId=2, summary=Mode command text moves when mouse is held down, issueType=1} at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.createIssue(DefaultJiraDataImporter.java:903) at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importIssues(DefaultJiraDataImporter.java:764) at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.doImport(DefaultJiraDataImporter.java:390) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307) at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58) at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56) ... {noformat} *Steps to reproduce* * Create a project in JIRA that does not contain all issue types * Create a project in BitBucket and create issues * Import the project in Bitbucket to the project in JIRA * Map some issue types (with existent issues in BitBucket) in the project to types that are not mapped to the project * Begin import * The error will occur *Workarounds* * Check carefully the types to make sure no type is mapped to unmapped types in the project

    Atlassian JIRA | 2 years ago | Jaime Silveira [Atlassian]
    com.atlassian.jira.plugins.importer.external.ExternalException: Unable to create or update issue: ExternalIssue{externalId=2, summary=Mode command text moves when mouse is held down, issueType=1}
  6. 0

    A bug is happening on import of projects from Bitbucket to JIRA. When issues are imported to a JIRA project, their issue types are requested, as the image below shows: !mapping_importing_issues_bitbucket_jira.png! The available issue types are not the ones in the project’s ‘Issue Type Scheme’ and when selected an issue type that is not one of the types available for the project, an error occurs. This is the error !error_importing_bitbucket.png! It reads ‘Error importing issue ExternalIssue{externalId=1, summary=Test issue, issueType=1}’ When checking the logs, the follow stacktrace is present for the error: {noformat} ERROR - Error importing issue ExternalIssue{externalId=2, summary=Mode command text moves when mouse is held down, issueType=1} com.atlassian.jira.plugins.importer.external.ExternalException: Unable to create or update issue: ExternalIssue{externalId=2, summary=Mode command text moves when mouse is held down, issueType=1} at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.createIssue(DefaultJiraDataImporter.java:903) at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importIssues(DefaultJiraDataImporter.java:764) at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.doImport(DefaultJiraDataImporter.java:390) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307) at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58) at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56) ... {noformat} *Steps to reproduce* * Create a project in JIRA that does not contain all issue types * Create a project in BitBucket and create issues * Import the project in Bitbucket to the project in JIRA * Map some issue types (with existent issues in BitBucket) in the project to types that are not mapped to the project * Begin import * The error will occur *Workarounds* * Check carefully the types to make sure no type is mapped to unmapped types in the project

    Atlassian JIRA | 2 years ago | Jaime Silveira [Atlassian]
    com.atlassian.jira.plugins.importer.external.ExternalException: Unable to create or update issue: ExternalIssue{externalId=2, summary=Mode command text moves when mouse is held down, issueType=1}

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    Root Cause Analysis

    1. com.atlassian.jira.plugins.importer.external.ExternalException

      Unable to create or update issue: ExternalIssue{externalId=null, summary=Create a customer request, issueType=10100} 2014-08-12 18:28:03.447153500 at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.createIssue(DefaultJiraDataImporter.java:903) 2014-08-12 18:28:03.447154500 at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importIssues(DefaultJiraDataImporter.java:764) 2014-08-12 18:28:03.447156500 at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.doImport(DefaultJiraDataImporter.java:390) 2014-08-12 18:28:03.447157500 at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:26) 2014-08-12 18:28:03.447158500 at com.atlassian.jira.plugins.importer.sample.SampleDataImporterImpl.createSampleData(SampleDataImporterImpl.java:111) 2014-08-12 18:28:03.447162500 at com.atlassian.jira.plugins.importer.sample.SampleDataImporterImpl.createSampleData(SampleDataImporterImpl.java:98) 2014-08-12 18:28:03.447163500 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) 2014-08-12 18:28:03.447164500 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) 2014-08-12 18:28:03.447165500 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) 2014-08-12 18:28:03.447167500 at java.lang.reflect.Method.invoke(Method.java:597) 2014-08-12 18:28:03.447168500 at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307) 2014-08-12 18:28:03.447169500 at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58) 2014-08-12 18:28:03.447169500 at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62) 2014-08-12 18:28:03.447172500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) 2014-08-12 18:28:03.447173500 at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131) 2014-08-12 18:28:03.447176500 at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119) 2014-08-12 18:28:03.447177500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) 2014-08-12 18:28:03.447178500 at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56) 2014-08-12 18:28:03.447180500 at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39) 2014-08-12 18:28:03.447181500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) 2014-08-12 18:28:03.447182500 at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59) 2014-08-12 18:28:03.447188500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) 2014-08-12 18:28:03.447189500 at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131) 2014-08-12 18:28:03.447190500 at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119) 2014-08-12 18:28:03.447192500 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) 2014-08-12 18:28:03.447193500 at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204) 2014-08-12 18:28:03.447193500 at $Proxy4366.createSampleData(Unknown Source) 2014-08-12 18:28:03.447194500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedIssueCreationService.createDefaultIssues(GettingStartedIssueCreationService.scala:34) 2014-08-12 18:28:03.447195500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cre$$$$d5fa20ed4c4e7e72dfd34457cf9afe8$$$$$$anonfun$apply$7$$anonfun$apply$9$$anonfun$apply$10.apply(GettingStartedService.scala:135) 2014-08-12 18:28:03.447196500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cre$$$$d5fa20ed4c4e7e72dfd34457cf9afe8$$$$$$anonfun$apply$7$$anonfun$apply$9$$anonfun$apply$10.apply(GettingStartedService.scala:132) 2014-08-12 18:28:03.447198500 at scalaz.Validation$class.flatMap(Validation.scala:141) 2014-08-12 18:28:03.447198500 at scalaz.Success.flatMap(Validation.scala:347) 2014-08-12 18:28:03.447200500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cre$$$$d5fa20ed4c4e7e72dfd34457cf9afe8$$$$$$anonfun$apply$7$$anonfun$apply$9.apply(GettingStartedService.scala:132) 2014-08-12 18:28:03.447201500 at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cre$$$$d5fa20ed4c4e7e72dfd34457cf9afe8$$$$$$anonfun$apply$7$$anonfun$apply$9.apply(GettingStartedService.scala:124)

      at scalaz.Validation$class.flatMap()
    2. Scalaz
      Success.flatMap
      1. scalaz.Validation$class.flatMap(Validation.scala:141)
      2. scalaz.Success.flatMap(Validation.scala:347)
      2 frames
    3. com.atlassian.servicedesk
      GettingStartedService$$anonfun$cre$$$$fd6c9f961a85c96bf6268fce24f4f39$$$$$$anonfun$apply$5$$anonfun$apply$6$$anonfun$apply$7.apply
      1. com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cre$$$$fd6c9f961a85c96bf6268fce24f4f39$$$$$$anonfun$apply$5$$anonfun$apply$6$$anonfun$apply$7.apply(GettingStartedService.scala:124)
      1 frame